iDial

Business Development Manager

Evoplay 

SoftHouse Software

- Developed and executed effective sales and outreach strategies, expanding the portfolio by 80%.
- Drove a 30% increase in revenue through successful client acquisition and upsell initiatives, expanding the client base by 60%.
- Implemented customer success strategies that resulted in a high client retention rate of 93% while engaging with clients to align the company's offerings with their evolving needs.
- Collaborated with internal teams, streamlining communication and contributing to an improvement in project efficiency to create client-focused solutions to customer needs.

Business Development Representative

Özaltın Holding

- Successfully secured and managed multimillion-dollar construction tenders, resulting in the acquisition of high-value contracts.
- Implemented a successful business development strategy, expanding market presence in Ukraine (ARR grew from 0$ to 60K$) and forging key partnerships with government, suppliers and subcontractors.
- Excelled in budgeting, driving 15% cost savings, and improved forecasting accuracy by 20% by generating monthly and quarterly reports.
- Optimized tendering procedures, elevating the company's competitive edge, achieving higher win rates and increased efficiency by 25%.

YARCHE

- Collaborated effectively with cross-functional teams to create detailed SRS documents with clear descriptions of all functionalities and project timelines.
- Prepared the presentation of the product concept to potential clients, resulting in securing a major contract with a prominent client in the industry, such as Bosch or Mastercard.

Business Development Specialist

"V. M."​ LLC

Sales Market Expansion Specialist

Valeriia Moroz

Sprinklr

Are you still waiting for people to respond to what you have done to make business processes what you dreamed they would be?

When you reach a point of no return, it's time to try something new. Something unique.

Maybe it's time to harness the power of social media marketing - and that's where we come in: Sprinklr. Sprinklr can help you turn your pain into a competitive advantage!

Sprinklr enables the world's biggest brands to market and advertise, care, research and engage across all social, digital and messaging channels, as well as billions of websites and communities worldwide - all from a single integrated platform.

* Building and maintaining relationships with key clients, serving as a primary point of contact for their needs and concerns.

* Identifying new business opportunities and upselling existing products and services to clients.

* Developing and executing strategies to retain and grow client accounts.

* Collaborating with cross-functional teams, including sales, marketing, and technical support, to ensure that clients receive high-quality service and support.

* Gathering and analyzing data on market trends, customer needs, and competitive activity to inform decision-making and strategic planning.

* Negotiating contracts and pricing with clients, as well as managing the delivery and implementation of products and services.

* Managing budgets and resources for assigned accounts, tracking progress and measuring the effectiveness of initiatives.

* Providing regular reports and updates to senior management on the status and performance of key accounts.

* Responding to and resolving client issues and concerns in a timely and professional manner.

Large Enterprise Relationship Manager - Nordics (SaaS Sales)

Klarna

•  Manage fraud risk and performance to optimize the customer experience and minimize losses

•  Determine the root cause of fraud-related issues and implement procedures to minimize future occurrences

•  Assist in designing, implementing, and monitoring internal processes to ensure effective and efficient management of fraud activities.

•  Understand the business processes with respect to fraud operations and conduct periodic reviews to identify gaps/improvements.

•  Develop new metrics, reporting, and analysis techniques to drive decisions that reduce fraud risk while maintaining a positive customer experience.

•  Identify new opportunities for automated detection of fraudulent activity. Develop, test, and deploy these changes in conjunction with other teams.

• Strong oral and written communication skills; ability to present complex information in a clear manner.

Business Operations Manager

Patreon

• Create high-quality content on investing topics.

• Maintain editorial calendar and schedule deadlines.

• Utilize SEO best practices to increase traffic to the site.

• Social Media Account Management/CRM

• Edit and proofread articles before publishing.

• Create content for a newsletter, blog, social media, and other channels to drive traffic and engagement

• Seek new ways to present old information that will make it more interesting or relevant to the reader

• Coordinate social media content selling across all channels

• Review, edit, and improve existing content as needed

Web Content Creator

Ministry of Foreign Affairs of Lithuania

•	Developing, implementing, and monitoring all financial plans, policies, and procedures.

•	Annual budget preparations

•	Managing the cash flow and capital to ensure that the organization has adequate funds to meet its obligations.

•	Responsible for all aspects of payroll and related filings and reports.

•	Overseeing the preparation of monthly financial statements.

•	Preparing monthly bank reconciliation reports.

Financial Officer

Embassy of the Republic of Lithuania in Sweden

KFUM Lidingo Basket

• Quality assurance.

• Customer service, customer leads

• Creating and maintaining the sports program.

• Organization of tournaments and competitions.

• Advice provision to members of the organization.

• Planning, managing, and organizing sporting activities.

• Organize the training, preparation, and competitions of the athletes.

• Develop strategies for recruitment and coaching for your sports department.

• Collaboration with the board of trustees to plan events and discuss potential changes.

• Ensuring that all athletes are in compliance with the rules and regulations of their sport.

• Coordination with coaches, physicians, and physiotherapists as well as other important stakeholders.

Sports Director

• Representing the views of members 

• Customer Relationship Management/CRM

• Supporting and delivering on agreed objectives.

• It has sufficient resources - to deliver its strategy.

• Helping to set the strategic direction of the organization.

• Implementing the Customer Success Management Strategy.

• Ensuring that the organization is well run and achieves value for the investments.

• Supporting in making sure the organization is solvent, well-run, and operates within the law.

• Optimizing the organizational performance, with achievement against agreed objectives being monitored regularly.

• Developing a strategy that is based on a good analysis of its environment, opportunities, resources, and needs.

Board Member

Prodrive Technologies

•  Assisting in testing of new products.

•  Communication of product plans to other teams.

•  Record data for each item on the list for every product batch.

•  Ensuring that all products are safe and functional/Quality Assurance.

•  Perform initial quality checks on products during production/Quality Assurance.

•  Create a list of items that need to be recorded for each batch of products/Data Gathering

•  Participate in regular meetings with members of the quality assurance team/Account Management

Product Engineer

Singha Beer

• Effective communication with coworkers.

• Using software like Google Suite and Microsoft Office proficiently.

• Maintaining a clean and organized workspace in order to create an efficient workflow.

• Customer service management - friendly, helpful, and professional at all times, even under pressure or when dealing with difficult situations or people.

• Time Management ensuring that tasks are completed on deadline, which ultimately contributes to the charity's company's bottom line through on-time delivery of projects.

Administrator

FELIXSTOWE WORKING FORCES LTD

• Organizing and arranging appointments.

• Cold calling to customers and potential clients

• Managing our company's inventory of office supplies and food.

• Managing the company's calendar and scheduling appointments.

• Taking phone calls and messages when coworkers are unavailable.

• Helping coworkers file paperwork, such as moving into new offices.

• Updating social media accounts like Facebook and Twitter with news from the organization.

• Helping coworkers complete tasks or projects on time by delegating work to them and holding them accountable, as needed.

• Helping with customer service issues that arise over the phone or in person, including complaints about policies or procedures.

• Creating spreadsheets to track important data about customers who have contacted us for more information about our services/products, such as their names and addresses so we can send them promotional materials.

Administrative Assistant

🚀 Results-Driven Leader in Marketing, Customer Care,  Sales and Enterprise Relationship Management 🌐

Welcome to my professional journey! My recent role took a part as me being a dynamic Large Enterprise Relationship Manager at Sprinklr, based in Stockholm, specializing in SaaS sales for the Nordics. With time of  experience in this role, I thrive on transforming challenges into competitive advantages for businesses.

🌟 Powering Global Brands 🚀
I played a pivotal part in mission to empower the world's biggest brands in marketing, advertising, and customer care and sales across diverse digital channels. From building and maintaining key client relationships to identifying new business opportunities, I am dedicated to driving success through innovative strategies.

🌐 Proven Track Record of Excellence 🏆
My journey spans various industries, from serving as a Business Operations Manager at Klarna to creating high-quality content as a Web Content Creator. In addition I've excelled in roles such as a Financial Officer for the Ministry of Foreign Affairs of Lithuania and an Administration officer at Singha Beer, demonstrating versatility and adaptability.

💡 Passionate About Driving Change and Achieving Results 🌍
Whether it's optimizing customer experiences, managing fraud risks, or creating engaging content, my passion lies in making a meaningful impact. 

Let's connect and explore how my diverse skills and strategic mindset can contribute to your team's success! 🌟

taplio

The Battle

Valeriia Moroz

Arnas Z.

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