Intrface™

We help companies and fast-moving startups build the right kind of product through innovation and better UX design. Because we’re focused on outcomes, not outputs, we can deliver meaningful experiences people actually care about 🚀

Co-founder + Design Director

Framework

Principal Product Designer

Rosecut

Product Designer & UX Consultant

Stealth Startup

UX Consultant

CIRCA5000

Senior Product Designer

Aarh

I help people, agencies and companies create digital experiences that engage with their audience.

Expertise
‾‾‾‾‾‾‾‾‾‾‾‾‾
► Branding
Creating distinctive brands that disrupt markets, putting products and services in powerful places.

► User Experience
Strategic and user-centric thinking leading to informed design decisions for happier users.

► Visual & UI Design
Beautifully crafted and meticulously designed interfaces and incredibly seamless interactions.

Toptal

Product Designer

Tappable

Responsible for leading the UX and visual design team for the creation and delivery of mobile applications. Focussed on applying Lean UX principles and methodologies such as UCD by introducing processes to improve overall UX.

Responsibilities:

- Heading the interactive and UX design team
- Balancing a user-first ethos with business and product objectives, ensuring alignment
- Testing and measuring efficiency and effectiveness of usable interfaces
- Researching, wireframing, prototyping, behavioural studies and user testing
- Liaising directly with clients throughout the UX design process
- Ensuring creative output sustains at a high level throughout
- Leading a team for discovery and empathy workshops to explore tangible ideas
- Understanding the clients’ complex organisational structures
- Responsible for researching, wire-framing, prototyping, testing and validating products
- Involved in QA testing and interaction points
- Testing and validating intuitiveness and validating user journeys
- Writing user stories, curating UX workflows and handovers for development
- Attending client meetings to ensure business requirements are met and specifics discussed
- Responsible for ensuring the team abides by Material Design and Human Interface Guidelines
- Ensuring digital collateral and UX deliverables are to specification

Head of Design & User Experience

Responsibilities

- Leading the UX and Visual Design Team
- Managing UX & Design Deliverables such as User Journeys, Wireframing, Wireflows, Prototyping, Branding and Visual Design inc. UI
- Facilitating internal Design Reviews both UX workshops and design reviews
- Management of design team tasks and breakdown stages accordingly
- Manage project timescales and associated deliverables
- Managing design outsourcing e.g. illustration or motion design
- Managing day-to-day design deliverables
- Ensuring project brief and clients’ business objectives aligned with product delivery
- Ensuring those deliverables are met on time and to design/company standard
- Attending client meetings

Lead UI/UX Designer

'Aarh!' Creative

Product & UX Designer specialising in Branding and Interaction Design across Mobile & Web.

Digital Product Designer (UI/UX)

Milton Bayer

- Ensure all digital collateral is effective, engaging and fulfills client expectations
- Taking design lead on projects from early concept through to completion
- Personal management of tasks of varying complexities to meet deadlines and deliver on-time, every time
- Ensuring brief is met and design execution reflects original specification including the involvement in debugging and cross-compatibility testing
- Communicate and effectively work with account handlers and the studio directors to create and deliver user centric and online experiences
- Showing leadership qualities including the ability to direct and suggest areas of value and improvement
- Working as a team with all members and actively working towards a much larger picture
- Championing and taken ownership of all MB online spaces and current social media usage including actively developing and updating the website and blog
- Involvement in user research activities and proactive ideas for generating revenue including organising services documents and optimised landing pages
- Aid the creative studio and generally all account handlers with invaluable technical support for projects outside of Development
- Help write technical specifications where necessary
- Previously willing and able to sit in front of clients, representing MB and advise on a design and tech basis
- Formulation of digital pitch presentation documents
- Actioning feedback and amendments for clients and on behalf of account handlers

Senior Digital Designer

New here? Read this 👇

We're a Strategic Digital Product Studio with a startup mentality and a knack for creating top-notch user experiences.

We help companies and fast-moving startups build the right kind of product through innovation and better UX design. Because we’re focused on outcomes, not outputs, we can deliver meaningful experiences people actually care about 🚀

Struggling with your current digital product or app idea? 💡

Who we help:

1. Newly founded startups with a digital product or idea
2. SaaS companies or scale-ups with an existing product
3. SME or corporate with a product or new service

We’re really good at:

👉  Helping develop and validate early startup ideas
👉  Design/build your MVP and get it to market, fast!
👉  On-going UX that converts more users into customers

Together we can:

✅  Help validate your idea and find product-market fit
✅  Design, build and help grow your product
✅  Find out who your real customers/users are
✅  Help you prioritise and validate features
✅  Boost revenue and reduce churn
✅  Improve activations, engagement and retention rates

Recent outcomes we’ve helped our partners with:

🌱  Helped numerous successful startups grow
💰  Partners secured $7+ million in seed, angel and VC
😷  Helped an eHealth app increase retention and revenue
💊  Medical digital product acquired by Co-op Health
📊  Fintech investment app used by tens of thousands users

Accolades & noteworthy mentions:

🔥  Award-winning Digital Product Consultancy
🍏  Apps mentioned by the App Store and Google Play Store
🎓  NN/g UX Certified (UXC)
👨🏻‍💻  Specialists in UI/UX Design
🗣  Speaker at UX Cambridge ‘UX Within Design Agencies’
🏃‍♂️  Design Sprint Facilitators

Want to know how we do all of this?

Drop me a DM on LinkedIn or jump on a call and find out:
https://intrface.co.uk/pre-discovery-call

Aaron Humphreys

Glue

As the Strategic Director at Glue, my primary responsibility was to steer the commercial success of the agency. In an industry marked by rapid shifts and evolving client demands, I had to ensure that commercial operations were agile, commercially focused, and always directed toward growth.

Key responsibilities:

➔ Revenue and growth strategy: Driving revenue, profit, and growth trajectories for the company, setting and achieving ambitious sales targets, and exploring new business opportunities and commercial partnerships.

➔ Operational leadership: Overseeing  the day-to-day commercial operations, ensuring digital products and services were effectively brought to market meeting both quality and commercial expectations.

➔ Team dynamics: Lead, mentor, and develop the sales, business development, and (where applicable) marketing teams. Setting clear performance goals, fostering collaboration, and championing a high-performance culture.

➔ Client and stakeholder management: Building and nurturing strong relationships with key clients, stakeholders, and partners, ensuring their needs align with Glues offerings and acting as a key escalation point for major commercial issues.

➔ Market insight and adaptation: Monitoring market trends, competitor actions, and customer preferences. Using this intelligence to inform commercial strategies, ensuring Glue’s offerings remained competitive and relevant.

➔ Collaboration with strategy: Working closely with the Leadership team to ensure commercial actions and strategies are tightly aligned, enabling efficient execution of Glue's strategic vision.

➔ Product and service feedback loop: Establish a structured feedback mechanism from clients and the sales team to the product design and CRO teams. To ensure that Glue’s offerings were continuously improved, remained competitive, and met market demands.

Strategic Director

As Strategic Account Director at Milton Bayer, my primary responsibility was proactively scaling and developing long-term client relationships to increase account revenue. This was achieved by taking a consultative approach to client relationships and working closely with stakeholders to understand their commercial and operational aims and challenges to develop strategies that were commercially aligned with their business and delivered against OKRs.

Key responsibilities: 

➔ Building trusted relationships with clients: Developing mutually beneficial relationships with clients by providing value, expertise, and transparency at every stage of the relationship.

➔ Taking a consultative approach to client relationships: Becoming a trusted, go-to source of knowledge for clients helping to inform their approach to digital strategies, tactics, and innovation.

➔ Facilitating Digital transformation: Working with clients to facilitate Digital transformation and adoption by assisting with Business Process Improvement, Agile and Hybrid working methodologies, and cultural shift.
 
➔ Operational engagement: Facilitating Discovery workshops, stakeholder engagement, and embedding operational best practices with client teams.

➔ Building the commercial case for projects: Engaging C-Suite and senior decision makers to ensure top-down project buy-in and alignment.

➔ Pitching and presenting: Responsible for all pitches and client presentations.

➔ Client cadence: Ensuring that regular cadence meetings were scheduled with clients, providing a platform for updates, and feedback, identifying new opportunities, and continuous improvement.

➔ Budget responsibility: Overall responsibility for budget allocation and effective spend on behalf of clients.

➔ Strategic alignment: Ensuring multi-disciplinary delivery teams were aligned and had a full understanding of the strategic vision of a project to ensure full transparency and efficient ways of working.

MILTON BAYER COMMUNICATIONS LIMITED

My main responsibility was to maximise the revenue generated from MB’s client base and attracting and winning new business. I manage a team of client facing Project Managers and oversaw the New Business function. My role also extended to campaign planning and strategy.

Key Responsibilities:

➔ Direct line management of Business Development Manager.

➔ Establishing annual new business targets and annual marketing plan.

➔ Identifying new business targets and planning monthly campaigns targeting vertical and horizontal segments.

➔ Attending creds and new business meetings in support of Business Development Manager and independently.

➔ Direct line management of 6 strong Project Management Team.

➔ Development of Project Management structure and processes.
 
➔ Defining bi-annual staff KPI’s, monitoring staff development and progress through ongoing assessment.

➔ Setting annual account targets based on historic billing and overall business aims.

➔ Overall responsibility for proactive, strategic development of client accounts.

➔ Developing long term relationships with new and existing clients in order to deliver growth in line with business objectives.

➔ Devising, producing and delivering integrated pitches to clients and new business prospects.

➔ Research of emerging channels and technologies in order to extend service offering.

➔ Running of agency skills workshops and mentoring junior members of staff.

Client Services Director

Milton Bayer Communications

Responsibilities
• Direct line management of Business Development Manager
• Establishing annual new business targets and annual marketing plan
• Identifying new business targets and planning monthly campaigns targeting vertical and horizontal segments
• Attending creds and new business meetings in support of Business Development Manager and independently 
• Direct line management of 6 strong Project Management Team
• Development of Project Management structure and processes 
• Defining bi-annual staff KPI’s, monitoring staff development and progress through ongoing assessment
• Setting annual account targets based on historic billing and overall business aims
• Overall responsibility for pro active, strategic development of client accounts
• Developing long term relationships with new and existing clients in order to deliver growth in line with business aims
• Devising, producing and delivering integrated pitches to clients and new business prospects
• Research of emerging channels and technologies in order to extend service offering
• Running of agency skills workshops and mentoring junior members of staff

Clients: VisitBritain, VisitEngland, BBC, monarch.co.uk, Avis, Avon, Topps Publishing, London Luton Airport, Travis Perkins, The Early Learning Centre, Barclaycard and Millenium Copthorne Hotels

Head of Client Services

Working as part of the strategy team I had responsibility for developing, pitching and implementing marketing strategy for a range of clients and new business prospects. An accomplished Account Manager with the strategic know how to independently drive accounts forward through a combination of results driven marketing and market awareness I had a history of repeatedly meeting and exceeding account targets. 

Responsibilities:
• Management of key accounts – Avis, Avon, Monarch.co.uk, VisitBritain, Tesco, De Boer Structures and London Luton Airport
• Strategic Development of key accounts to secure long-term relationships and to maximise billing
• Research of clients organisational structures and competitive landscape in order to pro-actively develop accounts and deliver commercially viable proposals
• Supporting the New Business functions – identifying opportunities, attending creds meetings & new business meetings
• Devising, producing and delivering integrated pitches to clients and new business prospects
• Managing third party suppliers and contractors

Achievements:
2008, Travel Marketing Awards – Double Gold, Best Integrated campaign, EnjoyEngland

Strategic Account Manager

Nimlok Ltd

Marketing Executive

An award-winning digital marketing specialist with over 20 years experience working with B2B and B2C brands to deliver exceptional customer experiences by developing, implementing, and managing digital strategies, ranging from campaign-based activity, digital activation, and channel shift to digital transformation and large-scale implementation projects. I have a strong commercial focus and a track record of proactively developing accounts to maximise billing, with a focus on securing contracted, recurring billing.

Key skills include: Digital strategy | Project scoping & planning | Digital implementation & transformation | Digital delivery | Business development & growth | Account development | Client services & Account direction | Relationship & Stakeholder management | Proposal writing & pitching

taplio

The Battle

Aaron Humphreys

Edward Grant

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