Intrface™

We help companies and fast-moving startups build the right kind of product through innovation and better UX design. Because we’re focused on outcomes, not outputs, we can deliver meaningful experiences people actually care about 🚀

Co-founder + Design Director

Framework

Principal Product Designer

Rosecut

Product Designer & UX Consultant

Stealth Startup

UX Consultant

CIRCA5000

Senior Product Designer

Aarh

I help people, agencies and companies create digital experiences that engage with their audience.

Expertise
‾‾‾‾‾‾‾‾‾‾‾‾‾
► Branding
Creating distinctive brands that disrupt markets, putting products and services in powerful places.

► User Experience
Strategic and user-centric thinking leading to informed design decisions for happier users.

► Visual & UI Design
Beautifully crafted and meticulously designed interfaces and incredibly seamless interactions.

Toptal

Product Designer

Tappable

Responsible for leading the UX and visual design team for the creation and delivery of mobile applications. Focussed on applying Lean UX principles and methodologies such as UCD by introducing processes to improve overall UX.

Responsibilities:

- Heading the interactive and UX design team
- Balancing a user-first ethos with business and product objectives, ensuring alignment
- Testing and measuring efficiency and effectiveness of usable interfaces
- Researching, wireframing, prototyping, behavioural studies and user testing
- Liaising directly with clients throughout the UX design process
- Ensuring creative output sustains at a high level throughout
- Leading a team for discovery and empathy workshops to explore tangible ideas
- Understanding the clients’ complex organisational structures
- Responsible for researching, wire-framing, prototyping, testing and validating products
- Involved in QA testing and interaction points
- Testing and validating intuitiveness and validating user journeys
- Writing user stories, curating UX workflows and handovers for development
- Attending client meetings to ensure business requirements are met and specifics discussed
- Responsible for ensuring the team abides by Material Design and Human Interface Guidelines
- Ensuring digital collateral and UX deliverables are to specification

Head of Design & User Experience

Responsibilities

- Leading the UX and Visual Design Team
- Managing UX & Design Deliverables such as User Journeys, Wireframing, Wireflows, Prototyping, Branding and Visual Design inc. UI
- Facilitating internal Design Reviews both UX workshops and design reviews
- Management of design team tasks and breakdown stages accordingly
- Manage project timescales and associated deliverables
- Managing design outsourcing e.g. illustration or motion design
- Managing day-to-day design deliverables
- Ensuring project brief and clients’ business objectives aligned with product delivery
- Ensuring those deliverables are met on time and to design/company standard
- Attending client meetings

Lead UI/UX Designer

'Aarh!' Creative

Product & UX Designer specialising in Branding and Interaction Design across Mobile & Web.

Digital Product Designer (UI/UX)

Milton Bayer

- Ensure all digital collateral is effective, engaging and fulfills client expectations
- Taking design lead on projects from early concept through to completion
- Personal management of tasks of varying complexities to meet deadlines and deliver on-time, every time
- Ensuring brief is met and design execution reflects original specification including the involvement in debugging and cross-compatibility testing
- Communicate and effectively work with account handlers and the studio directors to create and deliver user centric and online experiences
- Showing leadership qualities including the ability to direct and suggest areas of value and improvement
- Working as a team with all members and actively working towards a much larger picture
- Championing and taken ownership of all MB online spaces and current social media usage including actively developing and updating the website and blog
- Involvement in user research activities and proactive ideas for generating revenue including organising services documents and optimised landing pages
- Aid the creative studio and generally all account handlers with invaluable technical support for projects outside of Development
- Help write technical specifications where necessary
- Previously willing and able to sit in front of clients, representing MB and advise on a design and tech basis
- Formulation of digital pitch presentation documents
- Actioning feedback and amendments for clients and on behalf of account handlers

Senior Digital Designer

New here? Read this 👇

We're a Strategic Digital Product Studio with a startup mentality and a knack for creating top-notch user experiences.

We help companies and fast-moving startups build the right kind of product through innovation and better UX design. Because we’re focused on outcomes, not outputs, we can deliver meaningful experiences people actually care about 🚀

Struggling with your current digital product or app idea? 💡

Who we help:

1. Newly founded startups with a digital product or idea
2. SaaS companies or scale-ups with an existing product
3. SME or corporate with a product or new service

We’re really good at:

👉  Helping develop and validate early startup ideas
👉  Design/build your MVP and get it to market, fast!
👉  On-going UX that converts more users into customers

Together we can:

✅  Help validate your idea and find product-market fit
✅  Design, build and help grow your product
✅  Find out who your real customers/users are
✅  Help you prioritise and validate features
✅  Boost revenue and reduce churn
✅  Improve activations, engagement and retention rates

Recent outcomes we’ve helped our partners with:

🌱  Helped numerous successful startups grow
💰  Partners secured $7+ million in seed, angel and VC
😷  Helped an eHealth app increase retention and revenue
💊  Medical digital product acquired by Co-op Health
📊  Fintech investment app used by tens of thousands users

Accolades & noteworthy mentions:

🔥  Award-winning Digital Product Consultancy
🍏  Apps mentioned by the App Store and Google Play Store
🎓  NN/g UX Certified (UXC)
👨🏻‍💻  Specialists in UI/UX Design
🗣  Speaker at UX Cambridge ‘UX Within Design Agencies’
🏃‍♂️  Design Sprint Facilitators

Want to know how we do all of this?

Drop me a DM on LinkedIn or jump on a call and find out:
https://intrface.co.uk/pre-discovery-call

Aaron Humphreys

Our Name is Mud Ltd

Client Support Manager

Zeal Creative | 3 months
- Supported in the creation and delivery of digital OOH and POS materials for the summer and winter/Christmas campaigns of FMCG clients.
- Included artwork briefing and review, media buying for programmatic banners and digital six sheets, reporting and resource / client management.

Team Eleven | 18 months
Project one: Led the rollout of a new education e-learning course and the update of video and website content for an existing course, both were required in multiple languages. 
       - Existing video assets (137 in total) needed new voiceover, imagery and copy.
       - The creation of 55 new videos again, with voiceover, imagery and copy.
       - I handled all CMS updates, testing and the launch for 10+ European languages.

Project 2: Took-over and led the rollout of a patient experience website
      - Involved complex website migrations and the localisation of assets, copy content and videos across multiple markets.
      - Launched localised sites in France, Italy, DACH, Spain and Portugal.

Both projects required the coordination of both in-house resource (incl. other freelancers), client resource and third party suppliers for translations and voiceover.

Single point of contact for all stakeholders.

Skyward | 6 months
- Provided project management support across website and app projects. 
- Supported the CEO with ongoing operational setup and planning.

WSW | 6 months
- Supported a medical comms / education agency with defining their brand strategy.
- Supported a healthcare media agency with their brand strategy.

Digital Project Manager

Rally - we create confidence.

Account Manager

Account Executive

The Strategy & Architecture Group

Brought in to grow the delivery capability to new and established clients and this was done through: 
•	Day to day project management of large scale projects i.e. the provision of end to end solutions such as architects, PMs, developers and analysts.
•	Research and identification of relevant project resources enabling the company to meet and deliver business objectives.
•	Responsible for managing and developing the Consultant network utilising various tools including advertising and email campaigns, social media and networking events.
•	Close collaboration with clients ensuring that we understand their requirements to provide relevant solutions factoring in timescales, budget etc. 
•	Developing and implementing management processes and procedures to achieve KPIs and growth.
•	Ongoing Client management and building sound business relationships and stakeholder engagement. 
•	Successfully grew accounts by increasing client spend month on month.

Assignments Manager

FirstPerson Executive

Tasked with working on a variety of projects ranging from one-off executive assignments through to whole business unit leadership campaigns and succession planning. 
Key day to day activities included: 
•	Assignment related ‘whole of market’ research and market mapping to identify and attract ‘off market’ individuals. 
•	Client management: acting as the primary point of contact for the C-Suite/Senior level stakeholders and individuals, ensuring they are kept up to date with the progress.
•	Carrying out candidate assessments to ensure suitability to client’s requirements.
•	Creating bespoke research documents that are presented to C-Suite/Senior level stakeholders; including answering questions and overseeing amends throughout the Research process.

Researcher

REED

Key day to day activities include: 
•	Candidate Management - this includes advertising, sourcing, pipelines, screening, preparation and feedback. 
•	Business Development - gaining new clients and building relationships as well as on-going management of existing clients. 
•	Supporting Account Managers with key tasks daily.
•	Supporting clients in fulfilling often business-critical resource requirements as well as supporting team growth and expansion. 
•	Client Meetings - forging relationships further by meeting face to face to better understand the client, their environment and their requirements - integral to meeting client expectations. 
•	Negotiation - working with the client to ensure mutually beneficial terms of business. 
•	Providing consultative support for specifications/requirements, market trends, pipelines and timescales. 
•	Detailed oriented
•	Provision of after service care

Consultant

Project People

•	Providing support to all areas of key accounts including technical and commercial.
•	Attend meetings to understand client needs and requirements. 
•	Campaign Management – identifying resources using a variety of methods including advertising, online searches, networking, referrals. 
•	Resource management.

Delivery Consultant

Baluga Bar and Club

Working under a business mentor to gain a greater knowledge of what it takes to open a successful business venture within the food and beverage industry- part of a small team that took the business from strength to strength.

Food Manager and Business Trainee

45 Park Lane

A key member of the Bar 45 Opening Team. Instrumental in implementing standard operating procedures, training colleagues and providing support to the management team.

Departmental Trainer and Cocktail Waitress

The Dorchester

Trainee in The Promenade, working in a high volume outlet whilst providing an exceptional level of service. Having excelled in this area I was then given the opportunity to work in The Bar.

Food and Beverage Trainee

Are you struggling to: 

❌ Stop your project tasks from slipping?
❌ Deliver your digital projects on time and on budget?
❌ Get the best out of your team because they have zero capacity or lack PM expertise?
❌ Hold your client’s hand throughout the project delivery because you know, you actually have your day job to do?

What if you had someone by your side who could support you and your team to get those digital projects back on track?

It’s me, hi, I’m the *solution*, it’s me... 🙋‍♀️

I help Client Services teams deliver digital projects on time and on budget, through sound project management. 

I do this by:
✅ Ensuring that everything gets done, when it needs to be done. 
✅ Coordinating all resources internally and externally. 
✅ Becoming an extension of your team and client.
✅ Providing solutions, guidance and support.
✅ Taking ownership of the project.
✅ Handling all client comms.
✅ Building relationships.

When you need someone to knuckle down and do what is required, I’m that safe pair of hands. 

Let’s make your clients happy and get those digital projects delivered on time and on budget! 📈

⭐⭐⭐⭐⭐

“Katie has a strong grasp of all aspects of project management and an unwavering commitment to delivering successful outcomes, always highly organised and with a keen eye for detail. She expertly managed complex website migrations across multiple markets whilst simultaneously working on the content creation, including video production for an e-learning platform.

One of her other great strengths is her account handling skills - it is a real win to find a project manager who is a highly competent account manager, managing and mentoring junior members of the team and impressing the client with her digital knowledge and solutions-oriented mindset.

Katie is a brilliant colleague and an asset to any agency or business. I loved working with her.” – Emma Bundock, Senior Account Director @ Team Eleven
__________________________________________________________________________________________

💜🌟Looking for a brilliant Digital Project Manager? 
Slide into my DMs and let’s have a chat! 🌟💜

taplio

The Battle

Aaron Humphreys

Katie McCade

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