Aaron Hays

Authority Signal

Founder

Alterfy

Co-Founder & Director of CS

Rockbot

Account Director

Optimizely

Manager - Onboarding / Implementation

ZoomInfo

Customer Onboarding  Manager

Gordon Food Service

Project Manager

Booking.com

Account Manager

I help SaaS leaders build trust, visibility, and inbound opportunity on LinkedIn | Writer on SaaS leadership, reputation building, and content that converts

I'm currently in a full-time SaaS leadership role while building Authority Signals, where I help other SaaS professionals grow their presence, sharpen their voice, and attract opportunity, without needing to go viral.

After more than a decade in SaaS, leading CS teams, building onboarding playbooks, and navigating the emotional pressure of being “the glue” - I realized something:

Great work doesn’t speak for itself.

Many of the most capable operators I know stay invisible online. They lead quietly, burn out privately, and get passed over for louder, flashier people.

I help them change that.

I work with SaaS leaders - especially in CS, GTM, and RevOps, to clarify their voice, tell the truth about their leadership journey, and build real visibility on LinkedIn.

I’m not a coach, and I’m not here to make you post every day.

Through my Leadership Narrative Sprint, I help mid-to-senior professionals reposition themselves around trust, clarity, and authority, not hustle or fluff.

I also write about the emotional reality of modern leadership:

Burnout from invisible labor

Boundaries in high-stakes roles

Building trust without performative branding

✅ 16K+ followers
✅ 1K+ newsletter subscribers
✅ Posts seen by over 1 million people

If you’re tired of doing great work in silence, and you want your next opportunity, client, or promotion to find you, I’d love to help.

📩 DM me “Leadership” to see how the Sprint works.
Or follow for weekly insights on trust, visibility, and voice.

Self

Writing, especially poetry, has and always will be my passion. I have found that my gift is to write how people feel! I've written everything from short and long poems to children's books to a novel. I even was requested to have a piece of my writing in the Research Scholar Room of The United States Holocaust Museum. One of the proudest moments of my life was receiving an acknowledgment from Elie Wiesel and Steven Spielberg in regards to that piece. I am the proud author of 9 books of poetry published and available on Amazon.

Writer-Poet

LiveOps

Helping customers place orders for products and services that are advertised on television.

Customer Service Rep

LifeEventDiary

Communicated with customers and guests.
Coordinated marketing opportunities.
Acted as liaison for external service providers for human resources and expenditure needs.
Researched and presented diabetes advancements for strategic decision making.
Developed and maintained an existing and prospective customer database.
Organized company meetings, management presentations and board meetings.

Office Manager

Progressive Insurance

Met or exceeded dollar objectives monthly over 90% of the time.
Recognized as a top dialer agent in both inbound and outbound calls.
Trained new hires on successful collection process and procedures.

Subrogation Collector

R.O.I.

Collected money from debtors totaling over 8K per month.
Arranged billing claims to medical insurance for debtors.
Made more outbound calls than the daily allowance, while still receiving incoming calls.
Recruited from N.C.O, after its headquarters were relocated, based on my performance statistics.

Medical Collections

N.C.O.

Exceeded monthly target goals.
Awarded weekly bonuses on a regular basis for achieving target goals and consistently collected the weekly individual bonus for highest immediate collection volume.  
Ranked in the top 2 for dollars collected at the company.
Generated the highest number of payments week after week.

Area Temps

Surpassed goals set for me.
Achieved sales goals set for all selling engagements.
Received positive feedback from all engagements and asked to come back as their needs arose.
Acted as a front person at some engagements answering a multi-line phone switchboard and greeting customers upon arrival.

Customer Service/Data Entry/Receptionist

Ottakars

Created and formatted a company-wide newsletter.
Wrote book reviews on a weekly basis.
Determined which books would be ordered for the store. 
Assisted customers with their book needs both on the phone and in person.

Bookseller

Feelings to Words Translator

Do you have a major life event for which you need to write something amazing? The Best Man Speech, Wedding Vow, perhaps a Eulogy, or even something special for your parent's 50th wedding anniversary?

You know what you need or want to do, but perhaps putting sentiment into words is not your forte.

Well, look no further. For I am here to help.

Think of me as your Feelings to Words Translator.

I can take the headache, aggravation, and frustration away that comes with putting thoughts and feelings onto paper.

I have had lots of experience writing how people feel and connecting people with the human experience is where my talent comes to the forefront.

When it is important to get it done right and to open up the inner workings of your heart, contact me.

taplio

The Battle

Aaron Hays

Alison Hope Barron

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?