Immix

Customer Relationship Management (CRM) | Digital Media

Business Development | Strategy

Natural Shoots Media

Advisor | Co-Founder 

Trax Retail

Product Marketing Manager

Heal.me

Account Manager | Wellness Aficionado

FOSSA

Marketing | Business Development

BackerKit

Partnerships | Creator Outreach

Aura

Customer Success Manager

Lenscrafters

Eye Care | Sales Supervisor

The Estée Lauder Companies Inc.

Event Beauty Advisor

philosophy

Skincare Consultant

Social-Impact Entrepreneur | Digital Nomad & Experiential Photographer |

Creative marketing leader with over a decade of experience in digital marketing and design,  specializing in helping early-stage startups launch and scale their businesses. Skilled in project management, digital marketing, and communication, I develop and execute tailored GTM strategies that drive growth.

Driven by a passion for social impact, visual design and entrepreneurship, I collaborate with diverse teams of founders, developers, and designers to create and market products that address real-world challenges and deliver meaningful value to customers.  

I hold a Bachelor's Degree in Communication and Media Studies from San Francisco State University, along with certifications in Product Management from Co.Lab and Digital Marketing & E-commerce from Google. 

Committed to making a positive impact, I leverage my skills and experience to help build innovative solutions for a better world.

Abigail C.

Desai Companies

Investor Development Associate

Sales Analyst

Product Marketing Associate

Growth Marketing Specialist

Executive Administrator

As a skilled and experienced Freelance Translator, I provide high-quality translation services between English and Spanish. With a deep understanding of both languages and their cultural nuances, I ensure accurate and culturally appropriate translations for a wide range of content. From business documents and technical manuals to creative works and marketing materials, I excel at capturing the intended meaning and delivering fluid translations that resonate with the target audience. With a keen eye for detail and a commitment to meeting deadlines, I offer reliable and efficient translation services that help bridge the language gap and facilitate effective communication. Whether it’s facilitating international business transactions or bringing captivating stories to a broader audience, I take pride in enabling seamless cross-cultural exchange through my linguistic expertise.

Translator 

One World Surgery 

As the Hospitality Manager, I was the leader of OWS’s hospitality team in Honduras and a liaison between NPH, the surgery center, and the Moscati Center.  This position played a crucial role in ensuring an impactful experience for all visitors by creating a warm, inviting, and safe atmosphere in the Moscati Center. 
I was also responsible for overseeing all conference center facilities and operations, hourly staff, and full-time volunteers. Coordinated Moscati Center repairs and routine maintenance with OWS staff and outside companies, including pest control, landscaping, equipment repairs, and facility deep cleanings. Provided event coordination services for meetings and events (catering, room set-up and break down, equipment set-up).

Hospitality Manager 

Laureate International Universities

In my role as a data analytics specialist, I coordinate the execution and delivery of data analytics solutions using the agile methodology. I work closely with stakeholders to translate their requirements into actionable reporting deliverables, establishing priorities and managing timelines and deliverables with institutions. Developing comprehensive action plans, I ensure accountability throughout the project lifecycle. With a focus on capturing business requirements, I analyze and document them for data analytics projects, preparing project timelines and presenting project charters. Additionally, I design and review test cases, manage project scope, acceptance, installation, and deployment processes. Providing training on analytics solutions to end users at Laureate institutions, I assess and validate their impact to ensure they fulfill the intended business requirements. I proactively identify and resolve potential data-integrity and reporting issues, using statistical techniques to interpret complex data sets and identify trends or patterns. In collaboration with the team, I evaluate new technologies to advance our technology architecture. Furthermore, I prepare detailed documents and analyze the effectiveness and impact of analytics solutions. Leveraging Laureate's knowledge capital and international network, I research and identify the most suitable solutions for institutions' needs, constraints, timelines, and budgets. Lastly, I review customer files to ensure data collection and utilization integrity, performing data profiling to identify and understand anomalies.

Business Data Analyst - Engagement Leader 

Understanding the unique needs of each LIU and collaborate closely with local universities and key contacts to assemble, update, and report on student success initiatives. Working alongside the Student Success team, I assist in the development and implementation of critical retention, student engagement, and employability initiatives for Laureate. This includes creating agendas, presentations, and managing logistical aspects of meetings.

Furthermore, I actively contribute to the productization of retention solutions, ensuring they can be readily implemented as out-of-the-box solutions for new prospects and expanded globally to drive standardization. In this regard, I collaborate with LNO operations in the area of MBI to effectively deliver products to clients in a timely manner. With a comprehensive understanding of digital marketing strategies, I lead efforts to implement these strategies in interested institutions, leveraging their potential to optimize student success.

I maintain accurate Action Plans and continually update Student Success dashboards. I also assist with reporting requirements for the LNO Student Success team, managing, collecting, and consolidating key retention metrics through Dashboard Tools, and sharing this valuable information with LNO and LIU management. In addition, I provide support in creating internal communications and facilitating collaboration among network institutions, fostering a cohesive and supportive environment.

To further promote the goals of the retention CoPs, I assist in coordinating community activities, including webinars, trainings, and product launches. This involves delivering relevant materials on retention, NPS and employability, providing valuable support to the CoP and ensuring smooth operations. Additionally, I work collaboratively with other LNO areas such as Category Management, Software Development, International Support Team, Communication, and Media to streamline processes and drive overall success.

Student Success Analyst

Ongoing coordination and logistics of the 5th edition of the Laureate Award for Excellence in Robotics Engineering in Lima, Peru in September 2018. 
The competiton was for students of engineering all over the Laureate network which had 6 finalists from institutions from: Spain, Turkey, Brazil, Honduras, Mexico and Peru.
Coordination included creation of templates, setting up meetings with internal & external committee, giving follow up to promotional material, constant contact with vendors of event and institutions, managing budget and logistics of the event overall.

Laureate Awards for Excellence In Robotics Engineering Coordinator 

Registration Operations Specialist is full-time position at the Honduras Network Support Center in Tegucigalpa.
Activities: 
- Conduct updates to the format and material of LNO courses as assigned.
- Course copy, QA, course enrollements for users in different platforms (Blackboard, One Campus, One Faculty)
- Certificate & diplomas elaboration.
- Make additions, deletions, changes and edits to content, participants, users, passwords,
dates and other information as may be assigned
- Provide excellent customer service internally and externally in terms of quality and time
- Maintain updated information on the status of projects assigned by the staff of LNO.
- Generate reports and other required information on a regular basis
- Deliver on time support for Students and Faculty. 
- SQL Server &  Microstrategy management.
- Zendesk management for costumer service. 
- NPS reports.
- Collaborate work with different departments of the LNO.

Registration Operation Specialist

MBH Agency

- Professional Internship. 
- Traffic raise in social media.
- Creation of content and strategies for commercial companies. 
- Pre-production, production and post-production of tv spots & food styling photoshoots.

Digital Community Specialist - Internship

- Students support & advisor.
- Reports management (Grades, retention, participation).
- Student experience analyist.
- Webinars host.
- PPT elaboration & design

International Class Intern

STARTEK

- Provide an excellent costumer service to US based mobile company users. 
- Cellphone software support.

Customer Service Representative

Maria José Flores

taplio

The Battle

Abigail C.

Maria José Flores

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