I’m an interaction designer and GDS trained design assessor. I have good knowledge of the GOV.UK Design System, Service Manual and Style Guide. SC cleared.

Here’s my story:

When I was 16 years old, I wanted to design logos and websites.

I had an eye for design, but lacked the practical skill to do it. So I ended up going into frontend development which was more technical.

But most of the designers I worked with gave me complicated and inaccessible designs to implement.

Sometimes I’d suggest changes to simplify the design and improve accessibility. But no matter how solid my rationale or how simple my solution, I couldn’t convince the designers to make changes.

I felt frustrated having to go back to my desk to implement designs which were harder to build, inaccessible and slow to load.

As a result, I started to believe that designers only cared about aesthetics.

In 2014, my wife and I had our home renovated just in time for the arrival of our first baby. But three weeks into a new six-month contract, I was let go. I’d never had so much responsibility and so little money.

But I got a new contract as a UX prototyper at Just Eat, the UK’s leading takeaway delivery service.

Prior to this role I wasn’t part of the design process. So by the time designs were given to me to implement, it always felt too late to give feedback and suggest changes.

But at Just Eat I was embedded in the design team where I could influence solutions from the start.

To my surprise, the designers there weren’t just focused on aesthetics; they cared about UX. We did user research, ran A/B tests and tracked performance.

I worked closely with Mark Jenkins, the lead designer. But he wasn’t like the other designers I had worked with before. He listened to what I had to say and valued it. He advocated for doing the most basic thing, doing it quickly and learning. He didn’t fuss over pixels.

Most importantly, he showed me that, not only was it possible to be a designer like this but that it was better to be a designer like this.

For example, we redesigned the checkout journey by using the most basic and accessible solution. The result was an increased conversion of 5% – 37,000 orders a week.

Mark also encouraged me to start a blog. And 2 of my early posts went viral on Hacker News (multiple times over).

I realised I wasn’t alone and that others resonated with my design philosophy.

Now I’m trying to be the designer I wish I got to work with when I was a dev.

You can find links to my newsletter and courses below ↓

Adam Silver

UXscribe

in my years in UX writing, I've 

- Established an empathetic, unified voice and tone style guide 
- Used user-research insights to design empathetic website copy to improve user 
experience
- Informed content optimization decisions using content strategy insights
- Enhanced and redesigned content using UX psychology
- Used user-focused design methods to improve content accessibility and 
readability

Conversational design 
- Defined all possible use cases using information architecture
- Wrote, designed, and managed Chatbot conversational scripts and flows
- Synthesized complex Chabot concepts into easy-to-consume content to improve 
communication project-wide
- Crafted inclusive and accessible Chatbot dialogs.

UX Writer | Content Designer

RakOil

- Translated all JHA's documents(Job hazard analysis) with English-speaking translators to help
educate workers on safety protocols.
- Met with subject-matter experts (geologists, engineers, and safety specialists) in order to ensure
that specialized topics are translated accurately.
• Created a language glossary using Word and Excel: Simplifying technical text in plain English.
• Served as an interpreter in on-site meetings, safety training, and PA training

Technical HSE Supervisore\Translator

When I discovered the power of words, I transitioned to UX writing with the purpose of Improving business and making people's lives easier by delivering better content. 
Now I'm committed to developing content design that drives business growth and aims at making people's lives easier. That's what good UX is all about.
I value hard work and the curiosity to learn new things. 
I'm a dreamer at heart and a storyteller at night. 

My skills are

Technical Writing
Copywriting
Content Design
Information Architecture 
UX Design
HTML
CSS

taplio

The Battle

Adam Silver

Hasan Bakir

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