Adam S.

My life thesis: execution > strategy. Compounding FTW. I'm an optimistic skeptic. Curiosity is the most important quality in life.

I enjoy pattern matching and read widely. The opportunity to learn every day is a gift. Time is precious. The ability to improve what and where I focus and delegate the rest is ideal. 

I [of course] love my family and friends. I believe I am a logical, thoughtful adult and therefore accept my choices. I am content and therefore I have won.

Founder and CEO @Chore. We are a founder's back-office (HR, finance, compliance, equity) operations team. Back-office operations are an undifferentiated tax on success. Focusing on your superpower enables success. Chore handles the rest (i.e. we specialize in ops so you never have to) so you can achieve your dreams. 

Host of the Entrepreneurial Excellence podcast. I dive deep with multi time founders about their key decisions, actions, hires, drivers and more that they use to achieve "excellence." 

General Partner at the Autopilot Fund. We invest in early stage startups. We love obsessed founders who have a history of breaking through walls. I have invested in over 200 startups across multiple funds. 14 are unicorns (8 from seed).

In previous lives, I founded 3 other companies, been a product leader on a big co API team, Chief Revenue Officer (CRO), Chief Operating Officer (COO), and do-it-all janitor. 

I enjoy building great teams, processes, and stories that unify a company around a shared mission. Helping others build successful businesses brings me joy. More successful startups = a better, more dynamic world.

People describe me as energetic, positive, creative, detailed and optimistic. I enjoy rational, logical, data driven debate built on mutual trust and respect. I'm not an engineer but people view me as "technical" and have built companies with the brightest PhDs and brilliant engineers. The best compliment I received was "you ask great questions."

Honesty, trust, fun, a sense of urgency and mission are what I look for in colleagues and places I work. Passion about my product, my company and my team is what drives me. I work hard and enjoy being surrounded by people who do the same. 

"Leave the world (and your business) better than when you arrived..."
"The greatest risk is not taking one!"

Always curious and learning. Subscribe to Entrepreneurial Excellence to learn.

General Partner

The Autopilot Fund focuses on early-stage companies that serve and accelerate how companies operate. 

More about us: https://autopilot.fund/

Operations span various “departments”: could be in engineering, operations, sales, finance, product, customer success… the questions we ask ourselves are:

1. Is this a founding team so capable that others should be afraid to go against them?
2. Do they understand the problem better than anyone, and have special “founder-market” fit?
3. Will they rest until they have dragged the world kicking & screaming into their vision of the future?
4. Is the product “infrastructure” in a manner of speaking: structured data, deeply embedded, sticky?
5. Does the advent of AI exponentially increase or decrease their defensibility?

Our portfolio includes some pretty special companies like AngelList, Pulley, Puzzle, Levels, Disco, among others. 

Smart founders focus. Bad founders distract themselves with all the small, non-product, non-customer work that can easily take up hours but not move your startup forward.

We are sector agnostic and focus mostly on early stage. Our thesis is simple: the best founders come from anywhere, with any background, working in any industry. Focus, joy, dogged determination, and deep knowledge about your product and how you're changing the world is what leads to success.

If you're interested in learning more, drop me a note on LinkedIn.

levy

Start-Up

Representing a crucial role in assisting early stage founders focus on their business. Responsible for back office operations including; People Ops, Compliance, Finance, Legal and Equity.

Fractional COO/CoS

International Not for Profit

Responsible for managing the financial actions, tracking cash flow, financial planning, and reporting the financial strengths and opportunities while proposing corrective actions. 
- Improved the net revenue by 46% through due diligence money management
- Collaborated with cross-functional teams to develop and implement strategies to reduce membership churn and increase membership by 10%

Treasury Officer

Integrated Labor Solutions

Responsible for managing customer experience, people operations, compliance, and collaborating strategic initiatives for company growth. 
- Oversee and scale the Customer Success organization managing 10K+ of customer accounts
- Increase customer response rate by 48% and CSAT score to 98%
- Increase revenue through upsells, improve customer retention, reduce customer churn, and prepare detailed playbooks
- Built and hired a world-class customer success team
- Improved safety standards by implementing regular safety training programs reducing potential cost upward of $1M+ per year
- Streamlined the production process by eliminating inefficiencies, reducing production lead times by 25%, and increasing production capacity by 15%
-Successfully managed a team of 7 employees, providing coaching and mentoring to increase employee engagement and retention

Business Operations Manager

Benefits Operations Manager

Mavrik Investing 

Start-Up 

Sources vendors for property development, manages supply chain, implements efficient systems for sales, lead generation, contact database management, and company operations.
- Oversee investor happiness managing $100M+ of client investments
- Managed the sales team increasing lead conversion by 10%

Director Of Business Operations

Zeal Learning

Start-Up (Folded)

Responsible for overseeing and managing all aspects of an organization's human resources, including recruitment, onboarding, training and development, performance management, employee relations, and benefits administration.
- Hired and held 75 part-time staff reducing staff churn by 82%
- Increased customer satisfaction by 25% through staff training
- Ensured payroll processing and state tax compliance with 100% accuracy
- Increased user retention 90% by consulting on multiple technical development projects, creative strategy, direction of product development and providing user end feedback

People Operations Manager

Ashford University

Proactively advise students on general education and graduation requirements. In conjunction, review major requirements, refer students to support services and maintain accurate student progress reports.
- Managed and advised 400+ FSB student accounts toward graduation
- Held 25% higher caseload than any senior advisor
- Awarded “Keys to Success” for providing outstanding customer service
- Degree planning and scheduling for over 100 university degree programs
- Collaborated with faculty increasing student engagement by 23%

Account Manager

Torrey Pines High School

Mathematics Instructor

San Diego State University

Adjunct Instructor

San Diego Unified School District

Robbie offers a combination of strengthening the Vision, People, Data, Issues, Process and Traction components to the business structure and culture. Implementing agile hands-on tools, ideas, technology, and structures for people to discover the joy of their role and thrive. Every moment that you step into a role unprepared, there is a ripple effect across the department and company that is clearly felt. He earns repeated recognition for work ethic and dedication to the success of others.

EXPERTISE:
• Data Collection, Analysis and Reporting
• Creating and Ensuring Efficiencies
• Management and Consulting
• Technical Software
• Lean Startup 

As you are empowered with the right tools and support to grow and expand your skills, you'll begin to enjoy your job, inspire others and create incredible data-driven results.

Philosophy on great customer service is providing an amazing experience that leaves the customer feeling valued, appreciated and taken care of.  

COMPETENCIES:
#EOS, Critical and Analytical Thinking, Creative Problem Solving, Communication and Interpersonal Skills, Cross-Functional Collaboration, Strategic Planning, People Operations, Growth, Change, Data Management, Metrics, Reporting, Leadership, Learning and Development, Onboarding, Product Design, Curriculum Development, Training, E-Learning, Research, Customer Experience, Instructional Design, Consulting, Idea Generation

taplio

The Battle

Adam S.

Robbie Chassé

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