Triumph Health Solutions

Compliance & Governance Program Manager – Health Services

CareBri Health

Lead strategic and digital transformation across service operations. Manage cross-functional projects, implement tech-driven process improvements, and ensure regulatory compliance.

Highlights:
Delivered digital scheduling upgrade, improving coverage by 30%.
Led audit readiness project with 100% compliance success.
Introduced real-time incident tracking, cutting delays by 50%.
Drove service redesign aligned with transformation strategy.

Head of Transformation

Services & Operations Coordinator

The Strategy Hub, Co.

Partnering with purpose-driven businesses, leadership teams, and organisations in transition — helping them gain clarity, unlock strategic direction, and scale with intention. Through tailored strategy design, transformation advisory, and leadership alignment, I support founders and executives navigating change, growth, or complexity.

Principal Advisor | Strategy & Transformation

Asher A Designs

Senior Program Manager

Project Manager

Lagos State Government

Special Adviser, Admin and Strategy

Internet Solutions Nigeria Limited

Business Development & Growth Manager

Meades Financial Investment Group

Credit Risk Analyst

Prodoction Point

Business Operations Manager

With over 20 years of experience, I drive digital and strategic transformation across industries including ICT, Healthcare, Finance, Government, Manufacturing, Construction, and Print Media.

As a Transformation Strategist, I specialize in strategic planning, program delivery, Agile execution, and GRC implementation — helping organizations navigate change, optimize operations, and achieve measurable outcomes.

I’m known for combining hands-on execution with people-first leadership. Whether managing high-value IT programs or advising on organizational change, I bring a calm, focused presence, strong stakeholder engagement, and an eye for sustainable impact.

Also a speaker and facilitator, I share insights on digital transformation, change leadership, and adaptability — helping individuals and businesses unlock new possibilities in a rapidly evolving world.

Adenike (Ade) Y.

Rehan Safdar

Digital MessUp

• Developed lead-generating strategies on social media platforms like LinkedIn, Instagram, and Twitter.
• Optimized social media accounts for increased visibility and credibility in the industry.
• Implemented funnels to convert leads into customers, resulting in boosted sales and revenue.

CEO/CO-FOUNDER

RevGenius

RevGenius is a trusted space where curious revenue professionals are collaborating on the future of B2B GTM

Member

ibex

- Handling Escalated Technical Inquiries: Managing complex technical issues of FLAs from Western Union stores that have been escalated from Tier 1 agents or area managers of Western Union calling directly: providing advanced troubleshooting and solutions for payments, transfers, and account-related technical problems.
- Providing Product and Service Support
- Issue Diagnosis and Resolution
- Transaction Troubleshooting
- Monitoring and Managing System Performance
- Providing Account Support
- Reporting and Documentation
- Escalation to Higher-Level Support
- Experienced in working with these tools: AS400, Termmaster, ARC+, VMware, Beyond Trust (BOMGAR), Safenet,
ServiceNow, Salesforce, iCare, Genesys, SharePoint, and Service Plus.

Customer Service Representative

AIESEC

• Led operations team in conducting surveys, gathering statistics, and presenting findings to the committee.
• Collaborated with team members to ensure accurate data collection and analysis.
• Implemented strategies to improve efficiency and effectiveness in data collection processes.
- Conducted on boarding sessions with team members
- Finding and ensuring talent drives are conducted efficiently and effectively
-Facilitated multiple people for outgoing exchanges

Team Lead Talent & OGX

Dojo

• Trained agents on product knowledge, sales techniques, and GDPR compliance, leading to increased sales and customer satisfaction.
• Created JOT FORM for customer agreement signatures, streamlining the booking process for card machine delivery.
• Managed customer data using Vtiger CRM, ensuring accurate and efficient record-keeping.

Operations Manager & Project Head

• Trained agents on product knowledge and sales techniques, improving overall sales performance.
• Implemented telemarketing call training to enhance communication skills and increase customer engagement.
• Managed GDPR compliance issues, ensuring data protection and customer trust.

Resume Sending

• Connected job seekers with hiring committees and recruiters based on their niche and educational background for quicker job placements.
• Uploaded resumes onto the platform and distributed them to 250,000+ hiring managers and recruiters through integrated Applicant Tracking Systems.
• Linked users to 200+ job boards, including industry-specific ones, to facilitate job searches and applications.

Global Recruitment Consultant

Amal Academy

• Selected from over 3000 applicants for a 3-month Fellowship at Amal Academy, funded by Stanford University
• Invested 150 hours in developing business skills like communication, leadership, and problem-solving
• Contributed to an education startup focused on teaching professional skills to students and corporations

Fellowship

• Conducted product and sales training for Business executives to enhance their skills and knowledge.
• Implemented lead generation training to increase the number of potential customers.
• Managed customer data efficiently with Vtiger CRM for better organization and follow-up.

Key Account Manager & Project Head

O2 (Telefónica UK)

• Conducted product and sales training for business executives to enhance their skills and knowledge.
• Implemented lead generation training to increase the number of qualified leads for the sales team.
• Managed customer data efficiently using Vtiger CRM for better customer relationship management.

SmartestEnergy

• Managed a sales team to set appointments and close deals with SmartestEnergy, leading Electricity & Gas Supplier in the UK.
• Awarded multiple times as salesman of the month for exceptional performance and service.
• Promoted to managerial positions, overseeing teams of 20 individuals and eventually becoming Manager of Operations.

Appointment Setter & Customer Service Representative

Feel like your LinkedIn content is working harder than your profile with little reward? I'm Rehan Safdar, and I help businesses flip the script on LinkedIn lead generation without resorting to spam or exhausting your creative energy, An business owners, coaches & thought leaders get on TV to get credibility & business.

With our unique 3-step approach, we:

Clarify Your Brand Message: Establish a persuasive niche presence that communicates value instantly.
Convert Profiles to Funnels: Design your profile to act as your most effective lead magnet.
Craft Strategic Conversations: Our warm conversation techniques shift focus from cold pitches to meaningful interactions.
Our clients experience transformative results, like a stronger online presence and increased engagement rates. Let’s connect to discuss how we can unlock LinkedIn’s full potential for your business.

We combine strategic marketing expertise with deep industry understanding to deliver exceptional value to our clients, primarily mid-to-large enterprises. Our bespoke strategies focus on capturing and converting leads into loyal customers.

Design bespoke marketing plans grounded in clients' specific industry realities and objectives.
Enhance clients' digital presence via strategic LinkedIn utilization and other platforms.
Transition LinkedIn profiles into effective lead magnets driving substantial client interaction.
Develop zero-confusion funnels guiding visitors from profile exploration to conversion.
Develop content strategies that prioritize conversion metrics over vanity metrics.

Key Skills:

LinkedIn Training
Personal Branding
Media Appearance
Lead Generation
LinkedIn Growth
Sales Navigator Strategist
LinkedIn Mastery to Drive Clients
Inbound & Outbound Sales Mastery

Trained agents on products and sales techniques, leading to increased sales and customer satisfaction.
Managed complex technical issues of FLAs from Western Union stores.
Implemented funnels to convert leads into customers, resulting in boosted sales and revenue.
Optimized social media accounts for increased visibility and credibility in the industry.

If you're looking to boost your online presence and brand awareness, let's connect.

Growth Marketer

Helping B2B and B2C companies in achieving spectacular outcomes through cold email outreach.
🔺Software setup
🔺Prospecting
🔺Campaign Setup
🔺Sequence Builder
And much more growth hacking with me.

taplio

The Battle

Adenike (Ade) Y.

Rehan Safdar

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?