Adil Dittmer

Manta

I help organizations understand their data to make better decisions and measure their impact. 

As part of Equal Opportunity Ventures, we believe helping organizations learn and apply data science will unlock economic opportunity and close opportunity gaps across America.

Head of Customer Success

Success in Black

Success in Black is a community platform promoting Diversity, Equity and Inclusion while elevating Black Customer Success professionals to help them advance their careers.

Founding Team - Content Editor

NCAA

NCAAW Basketball Referee

TestBox

TestBox gives your customers reliable, personalized, AI-generated product demos and instant sandboxes so they can quickly get a hands-on experience with your products solutions

Tropic

Director of Customer Experience

Director of Customer Success

Senior Customer Success Manager

On Deck

On Deck Customer Success (ODCS) is a continuous community for senior CS leaders and operators.

On Deck Customer Success - Founding Fellow

Signal Vine, a Modern Campus Company

FY '20 - 124% NRR (#1 Team Attainment)
FY '19 - 109% NRR

Account Manager

Customer Success Manager

Inside Higher Ed

Account Development Representative, Careers Platform

Phi Gamma Delta

Change Management Consultant/Field Secretary

Virginia Tech

Supervisor, Recreational Sports Intramurals

Experienced Customer Success leader focused on providing strategic value for software companies. My professional interests include leadership theory, revenue growth, fundraising, start-ups, and building community through my work.

CS Consultant

Allma provides a suite of tools that allow companies to seamlessly manage and deploy AI to their employees to ensure consistent and optimal use of AI templates to help accomplish their daily tasks. The Allma platform offers companies the power to save, refine, and collaboratively employ AI templates across their teams.

Senior Customer Success Manager | Mentor | Team Builder | Player-Coach

I’m a Customer Success Leader with over 15 years of experience helping people and companies grow, from building scalable success strategies to mentoring professionals ready to take the next step in their careers.

Over the past year, my journey has evolved from leading customer success operations to empowering others through coaching, community building, and leadership development. I’ve had the privilege of working with incredible leaders, organizations, and communities that share my passion for growth, connection, and purpose.

As the Founder of Latinos in Success, I’ve supported hundreds of professionals across the Americas by creating spaces where representation, career growth, and confidence thrive. My mission is to help people see their own potential, build meaningful careers, and lead with authenticity.

I bring a unique blend of strategic thinking, empathy, and process-building to everything I do. Whether guiding founders as they establish their first CS teams or helping experienced professionals step into leadership, I focus on turning goals into actionable, sustainable outcomes.

🌎 Originally from Brazil and now based in New York, I’m passionate about inclusion, growth, and building bridges across cultures.

💬 Always open to meaningful conversations about Customer Success, leadership, and community.


Key Skills & Focus Areas: 
✔️ Customer Success Strategy & Coaching
✔️ Team Leadership & Development
✔️ Retention & Expansion Strategies
✔️ Customer Journey Design & Advocacy
✔️ Community Building & Executive Engagement
✔️ Onboarding, Enablement & Scaled Programs
✔️ Cross-functional Collaboration
✔️ Thoughtful, People-First Leadership

taplio

The Battle

Adil Dittmer

Priscila Fletcher

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