Adam Sroka

Data & AI Director

Hypercube Consulting

Chief Executive Officer

Director

The Data Lab - Innovation Centre

The Innovation Advisory Board is responsible for advising on innovation and collaborative project activity for The Data Lab – Scotland’s Innovation Centre for Data and AI.

Innovation Advisory Board Member

Origami

Head of Machine Learning Engineering

Incremental Group

Senior Data Scientist

Sure Thing! Insurance

Data Scientist

Clear Returns

Thales

Research Engineer

I build data and AI platforms for the energy sector | Director at Hypercube Consulting

Dr Adam Sroka is a Co-founder and CEO at Hypercube Consulting, a firm that helps organisations unlock value from data by delivering enterprise-scale solutions and building high-performing data and analytics teams from the ground up. With over 10 years of experience in data science, machine learning, and artificial intelligence, Adam is a recognised expert and speaker in his field.

Adam's mission is to bridge the gap between technology and business, and to enable data-driven innovation and transformation across various industries. He shares his insights and best practices through his blog, podcast, and tech community events, where he showcases his approaches and systems for effective communication, engineering discipline, and experimentation. Adam is passionate about helping organisations and data professionals maximise their potential and impact with data and AI.

Le Meridien New Delhi

As a service associate, my job involves daily interaction with guests on phone and case management software to ensure all guests's requests are met with perfection and accuracy within time standards set by Marriott. In order to ensure seamless services, I work on Global Customer Recognition Software GXP designed by Salesforce which helps achieve enhanced guest experience.
My current role involves
- Providing the in-house guests personalized service by coordinating with different departments.
- Ensuring the external calls are attended to within time frame and according to set standards.
- Setting wake-up calls and giving them at required time.  
- In Room Dining order taking on phone for Food & Beverage orders. (Using Touche as POS) 
- Proper Follow-ups of all the requests or issues faced by guests.
- Working on Alcatel Console for receiving and transferring internal, external and in-house guests' calls.
- Managing Case escalations on GXP.
- Replying to customers on chat platform of GXP. 
- Dashboard Analysis and Report for Guest Issues on GxP Dashboard.
- Working on Opera PMS for gathering information and adding details
- Proper escalation of In-house Guest's Issues and complaints to the department managers.
- Follow-ups of the Guest Requests and Guest Complaints to ensure complete guest satisfaction.

Tools I work on :

- Gxp(salesforce) Case Management System By Marriott
- Opera PMS 
- Touche (Point of Sale)
- MS Excel
- Alacatel Console Systems

Guest Services Associate

Taj Group Of Hotels/Indian Hotels Company Limited

As part of course curriculum, I underwent through Summer Industrial Training at Taj property, Taj Palace New Delhi. Being in a position of industrial trainee, my role was to observe, absorb & gain the knowledge of the hotel operations in different departments of the hotel which included core as well as ancillary departments. I was placed in different situations to experience how hotel provides different services from the point a guest checks-in till the point she checks-out to make her stay memorable.

Industrial Trainee

I have skilled up in data analytics. I specialize in Spreadsheets Operations, Advanced Excel for Data Cleaning & Validation, SQL for writing queries, Tableau, R & Python for data analysis & visualization. Previous work experience in hospitality industry has equipped me with business communication, team work & interpersonal skills.

I am to opportunities in Analytics domain & is an immediate joiner for positions:
Data Analyst
BI Analyst
Product Analyst
Business Analyst

Portfolio website: https://vivekjoshi5.github.io/
📩Please reach out at joshivivek505@gmail.com for any hybrid/remote opportunities.

📸 Skills Snapshot

Tech Skills: Excel, Google Sheets, SQL, PostGreSQL, R, Tableau, Dashboard, Statistics, Git, Github, Documentation, 
Soft Skills: Business Communication, E-mail writing, Problem Solving, Business Chat skills. 

Data Analytics Projects covered:
Data Cleaning
Data Wrangling
Data Analysis
Univariate Analysis
Data Visualization

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If you are currently learning analytics feel free to check my content posts here. I have created a lot of beginner friendly visual content that covered knowledge & tips of Excel & SQL.

Vivek Joshi

taplio

The Battle

Adam Sroka

Vivek Joshi

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