EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Elevate

• Provide management consulting on sales management and marketing strategies. 
• Implement a servant leadership model to mobilize the workforce with high emotional intelligence.
• Achieved over 20% increase on average in sales revenue through strategic planning and team collaboration on client projects.

Senior Business Consultant

AT&T

•	Contributed towards the Increase in postpaid wireless market share by identifying and exploiting competitor weaknesses and hidden tactics through market research and competitive analysis.
•	Managed internal budget for data analysis services vendors, ensuring timely project completion and adherence to budget constraints through financial management and vendor negotiation.
•	Presented competitive data visualizations to C-suite executives, through data story telling and executive communication.
•	Developed new competitive insights reporting process, reducing report generation time through process improvement and efficiency optimization.

Market Research & Analysis Manager - Promotional Strategy

•	Onboarded, coached, and led franchisees to achieve corporate KPIs, resulting in a 14% increase in sales and an 11% increase in profitability annually through sales leadership and performance management.
•	Managed over eighteen authorized retailer locations, ensuring all locations met corporate standards and goals through operations management and quality assurance.
•	Led the valuation and analysis of potential business acquisitions, expanding the company's market presence by 15% yearly through strategic planning and business analysis.
•	Conducted comprehensive P&L variance analyses, advising on corrective actions through financial analysis and problem-solving.

Regional Retail Sales Director - Ohio & Pennsylvania Franchises

T-Mobile

•	Successfully spearheaded the expansion of B2B sales channels by identifying and cultivating strategic partnerships, leading to a 22% increase in annual revenue and significant market penetration in key sectors.
•	Garnered recognition and accolades for substantially elevating business direct sales figures, enhancing service quality, and streamlining operational processes.
•	Pioneered a prolific retail growth strategy in Sacramento, amplifying the store footprint tenfold.
•	Launched a progressive career development program that catalyzed significant upward mobility within the organization.
•	Successfully implemented data-driven sales forecasting models, leading to a 11% increase in accuracy of sales projections and contributing to a more efficient allocation of resources and inventory management.

Business Development Manager

JCPenney

Sales Support Team Lead

What excites me? 🚀

Leading with purpose, strategy, and a customer-first mindset. I don’t just manage from the top—I roll up my sleeves, dive into the data 📊, and create strategies that actually work. My leadership style is all about connecting the dots between big-picture vision 🌐 and on-the-ground execution 🛠️ to drive results that go beyond expectations.

What defines my leadership is the ability to connect big-picture strategy with everyday execution. Whether it’s driving operational efficiency ⚙️, improving customer satisfaction 😊, or managing complex client relationships 🤝, I thrive in fast-paced environments where innovation 💡 and adaptability are key. My frontline experience gives me a unique perspective, ensuring every decision I make is customer-focused and grounded in real-world results.

I’m excited about what’s next 🔥 and always looking for ways to push the boundaries, innovate, and create lasting success for my teams and clients. If you're ready to turn data into action and strategies into wins, let’s connect! ⚡

taplio

The Battle

Afaq Qazi

A Al-Tha, MSc

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