EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

AcademyOcean

- Led comprehensive business analysis activities across pre-sales, discovery, planning, delivery, and UAT phases, managing stakeholder relations, B2B product requirements, and ensuring successful feature releases. 
- Oversaw project and process management, along with proper requirements documentation for multiple AI features, all within an Agile framework.
- NB: Quit the job due to relocation to Germany.
‭

Senior Business Analyst/Scrum Master

- Maintained high standards of the project execution & client satisfaction, stakeholder management, and product management, resulting in 100% successful releases.
- Managed business analysis activities, covering Discovery, Planning, Deliver, and User Acceptance Testing for multiple features [from 0 to 1].
- Documented as-is and to-be business processes following consultation with SME’s, highlighting performance opportunities which align with business strategy.
- Managed the setup of business analysis processes, change request management, risk documentation, and requirement prioritization based on business objectives.
- As a Scrum Master, facilitated the definition of future project scope, critical success factors, and deliverables by engaging key stakeholders.
- Developed use cases, user stories & acceptance criteria, documented non-functional requirements, and generated product backlog items.
- Developed entity relationships and sequence diagrams, flowcharts, activity diagrams, product roadmap, organizational charts, wireframes and mockups, and process flow diagrams. Created insightful reports and dashboards using Excel and Tableau for data visualization.
- Managed the backlog, collaborating with the team to refine product backlog items, reviewing test cases, and leading sprint result demonstrations. 
- Utilized Postman for testing REST APIs and Amazon Console for managing cloud services.
- Conducted data analysis by retrieving data from relational databases for further requirements specification.
- Facilitated the development and integration of generative AI chatbots into a Content Management System (CMS), utilizing natural language processing algorithms.
- Interviewed, onboarded, mentored, and provided guidance to junior and middle team members, promoting professional growth.

Senior Business Analyst / Product Owner

- Analyzed current state of the system by creating diagrams and provided to be solution.
- Created detailed documentation for the software systems, including user stories, user manuals, and systems specifications, and prepared reports on project progress and outcomes. 
- Defined user stories and assisted PdMs in defining the product backlog and product roadmap.
- Prioritized the backlog items based on customer value and business goals.
- Communicated the requirements to the development team and stakeholders.
- Collaborated with cross-functional teams and provided feedback and guidance.
- Managed the product development process and oversaw releases and sprints.
- Conducted quality assurance and integration testing, ensuring that the systems met the set requirements and standards before deployment.
- Provided training and support to end-users, ensuring they understood and could use the new IT systems. 
Achievements:
-Played a key role on LSEG/CoreLogic projects that increased data analysis speed.
- Properly specified requirements to features that boosted customer satisfaction scores.
- Cleaned the backlog from unnecessary items that helped to enhance the product roadmap that allowed delivering greater value to the business and its customers.

Business Analyst/BA Mentor

- Developed a range of technical documents, such as user manuals, instruction guides, API documentation, and technical reports.
- Translated complex technical concepts into user-friendly language suitable for the target audience.
- Collaborated with technical staff, such as engineers, developers, and product managers, to gather the necessary technical information.
- Researched and analyzed the needs and understanding level of the end-users for whom the documentation is intended.
- Developed and conducted Business English lessons for IT specialists.

Technical Writer

Highly motivated and professional Senior Business Systems Analyst | Product Owner with 8 years of expertise in building and enhancing financial software systems that drive business growth and operational efficiency. My expertise lies in navigating complex projects through key phases, from Discovery, Delivery, to UAT. 

My unique value to your company is my skillful ability to bridge the gap between technical and non-technical stakeholders, ensuring clear communication and alignment of project goals with business objectives. My proficiency with a wide range of BA tools, including JIRA, Confluence, SQL, and Tableau, empowers me to deliver insightful, data-driven decisions, enhancing product development and strategic planning.

taplio

The Battle

Afaq Qazi

Anna Sydorenko

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?