EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Hiring #BusinessAnalyst with Insurance experience in #Canada hands-on experience with Guidewire ClaimCenter and PolicyCenter (critical requirement)

7+ years of business analysis experience 
3+ years in property and casualty insurance claims P&C
Guidewire

Use a referral link below to apply!

#Hiring #Canada #BA #BusinessAnalyst #Guidewire

Senior Product Manager | FinTech, Digital, Telecom, Retail, SaaS, Data & AI | 15 Yrs Driving Product Strategy, Roadmaps & Scalable Platforms (B2B & B2C) | Growth, Data & Customer Experience | Podcaster 🎙️

Open article: Senior Claims Business Analyst - Guidewire Specialist by epam.com

Senior Claims Business Analyst - Guidewire Specialist

#RemoteWork #ServiceNow #Developer #EST #Canada

Now hiring a ServiceNow Developer with 6+ years of experience in scripting, Service Portal, UI Builder, and integrations. We’re looking for someone with CSA and CAD certifications, experience in CSM, and familiarity with NowAssist and AgenticAI solutions. 

This fully remote role in Canada (working on EST) offers the opportunity to work on innovative ServiceNow solutions and cutting-edge technologies in a collaborative team. 

Apply now or message me for more details! 

#EPAMCanada

Open article: Senior ServiceNow Developer by epam.com

Business Analysis Magazine مجلة تحليل الأعمال

• Define and implement the magazine’s editorial strategy in alignment with audiences  
   interests and industry trends.
• Manage and mentor a team of editors, writers, and contributors, fostering a collaborative 
   and high-performance environment.
• Set goals, provide feedback, and support professional development for team members.
• Ensure all content meets the magazine's editorial standards for clarity, accuracy, and 
   engagement.
• Oversee editing, fact-checking, and proofreading processes, maintaining high-quality 
   and credible content.
• Review and approve final content, ensuring it aligns with the editorial vision and 
   maintains consistency.
• Work closely with other departments (marketing, sales, and digital teams) to align 
   content with promotional and business objectives.
• Coordinate with the social media team to expand content reach and optimize 
   engagement.
• Ensure that all content complies with copyright and privacy laws.
• Address any necessary retractions or corrections with transparency, preserving reader 
   trust.
• Managed the following magazine series: Series 9, 10 and 11.

Managing Editor of Business Analysis Magazine 

Mobily

• Interact with Mobily business Internal and external stakeholders to evaluate the business need.
• Work with other departments to establish a design, technology, product development, and vendor strategy.
• Build and generate high quality RSD (Requirement Specification Document) that support and guide the service design on the technology Infrastructure.
• Coordinate with BU to collect all requirements related to the system capabilities, process enhancement and process re-engineering
• Coordinate analysis of business requirements of the digital unit and preparation of requirement specification documents (RSD) enabling the IT development team in implementing required changes.
• Make significant contribution to defining development standards for the development of business process as per the telecom standard.
• Create illustrating all system capabilities needed.
• Test and validate the deployed products and services against the RSD.
• Perform User Acceptance testing and share results with internal business owners.

Principal Product Requirements & Quality Management 

Master Works

• Responsible for leading the Business Analysis team, overseeing their work across multiple projects and clients.
         - My role emphasizes orchestrating effective business processes tailored to the needs of prominent clients such as GAMI, Al Diriyah Gate Company, NCGR, and King Saud University.
• Guided the team to implement the Business Analysis methodologies and tools to plan, execute, and monitor business analysis projects.
          - Defined project scope, objectives, and deliverables, managing resources and timelines effectively.
• Recruit, mentor, and manage the Business Analysis (BA) team.
• Standardize documentation, reporting, and workflow management to improve consistency.
• Foster a collaborative and growth-oriented team culture.
• Define team goals, set performance metrics, and conduct regular evaluations.
• Allocate resources effectively across projects, aligning team expertise with project needs.
• Review deliverables to ensure they align with business needs and industry standards.
• Inspired and motivated a team of business analysts through strong leadership.
• Encourage the use of industry best practices, including Agile, Lean, or Waterfall methodologies as appropriate. 
• Implement quality control measures and support testing to confirm requirements meet standards.
• Align BA team efforts with organizational goals and strategies.
• Prepare and present regular reports to senior management, summarizing project status, team performance & key insights.

Business Analysis Manager

Advanced Electronics Company

• Proficiency in gathering, documenting, and analyzing business requirements from stakeholders.
• Ability to use various techniques such as interviews, workshops, surveys, and observations to elicit requirements effectively.
• Understanding of the industry domain and business processes relevant to the organization.
• Knowledge of industry best practices, regulations, and trends to provide valuable insights and recommendations.
• Excellent verbal and written communication skills to convey complex information clearly and concisely.
• Ability to communicate effectively with stakeholders at all levels of the organization, including technical and non-technical audiences.
• Strong interpersonal skills to build and maintain relationships with stakeholders, including business users, subject matter experts, and IT professionals.
• Capability to manage stakeholder expectations, resolve conflicts, and facilitate consensus among diverse groups.
• Proficiency in documenting requirements, use cases, user stories, and other artifacts using standard methodologies and tools.
• Ability to create clear and comprehensive reports, presentations, and documentation to communicate findings and recommendations.
• Understanding of software development lifecycle (SDLC) processes, including Agile, Scrum, and Waterfall.
• Flexibility to work in diverse project environments and with cross-functional teams.
Understanding of business process modeling techniques such as BPMN (Business Process Model and Notation) to analyze and improve workflows.

Principal Business Analyst

• Understand SOW / RFP and identify stakeholders.
• Identify work streams.
• Ensure requirements are obtained from correct stakeholders.
• Provide the direction to the team to move to design phase.
• Manage and coordinate teams across multiple stations in different regions.
• Create scrum process and delivering processes to be used for products.

Lead Business Analyst 

• Analyzing and verifying business for running projects, with user stories and acceptance criteria. 
• Backlog management with responsibility on creating, prioritize, and grooming.
• Preparing needed documents, manuals, and trainings.
• Working as a primary lease between stakeholders and technical teams.
• Working on Azure DevOps, Jira requirement management tools. 
• Create scrum process and delivering processes to be used for products between stakeholders and technical teams.
• Gathering Requirements and Information to identify as-is process through visiting clients and elicit through on-site work observation to know how the work has done.
• Document gathered business needs.
• Building business as-as diagrams and workflows (process Mapping using Microsoft Visio).
• Analyze workflows, identify objectives, scope, players (who do what) and work areas to find how the process can be improved in addition to locate gaps.
• Manage process, review routinely, and monitor process for changes.
• Develop to be, set new methods, eliminate unnecessary work, combine steps, rearrange steps, add new where necessary.

•Conduct workshops with client.
•Initiate sprints and conduct sprint meeting to make sure that all parties are on track with project requirements, deadlines, and schedules.

Business Analyst -1

•Responsible for bridging the gap between agile team members and stakeholders. 
•Working as part of a scrum team to deliver required tasks and keep improving existing business processes.
•Using JIRA to initiate and track agile team tasks.
•Defining and creating detailed business requirements document BRD with user stories and needed diagrams.
•Initiate sprints and conduct sprint meeting to make sure that all parties are on track with project requirements, deadlines, and schedules.
•Create business processes or features 
•Elicit requirements from client
•Perform peer review
•Analyze and obtain clarifications on requirements
•Generate and maintain BRS (Business Requirements Specifications Document) / RTM (Requirements Traceability Matrix) / User Stories
•Conduct workshops with client
•Submit deliverables for review and signoff
•Close open points then resubmit deliverables

Business Analyst

Ass. Information System Analyst

Infromation & Computer Sciences Coop Student 

Principle Business Analyst | Product Owner | CMMI Associate | Digital Transformation | CBAP® | PMI-PBA |IIBA® - CPOA | TOGAF® 9

A motivated and experienced professional in the field of Business Analysis. Always excited for new challenges where I can contribute to the success of the organization I am working with.

Experienced Business Analyst with a demonstrated history of working in the Information Technology and Services Industry. 

Desire for acquiring knowledge and eager to acquire strong experience in the domain of Business Analysis with a focus on the following areas: 
          - Requirements Analysis.
          -Requirements Elicitation.  
          -Functional and non-functional requirements definition for software development life cycle.
          -User Stories for SCRUM, AGILE
          -Business Analysis Agile Methodologies 
          -Backlog Management 
                o Add, Groom and Prioritize the backlog to make sure the most valued features are shipped to users. 
▪ Leading analysis activities to deliver the following analysis artifacts:
                o System requirements specifications (BRS, BRD, and SRS).
                o System Design Document (FDDs , ERD)
                o Use case model (including writing of textual use case documents).
                o Product backlog and User Stories.
                o Business process models.
▪ Hands on experience with Enterprise Architect/ Visual Paradigm to perform the following activities:
                o Requirements management.
                o Business process and data modeling.
                o Develop activity diagrams.
                o Develop entity relation diagram.
                o Develop requirement traceability matrix.
▪ Assist in translating requirements into test conditions and expected results for product, performance, and user acceptance testing.
               ▪ Execute and support client during acceptance test.
               ▪ Use various analysis tool: Aris, Visio, Jira & Azure

An effective team player interseted to work with others to achieve best results and leave impact. 

Effective Communicator, Negotiator  and able to work in diversified environment in a seamless and professional way.

Positive Thinking

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