EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Hiring #BusinessAnalyst with Insurance experience in #Canada hands-on experience with Guidewire ClaimCenter and PolicyCenter (critical requirement)

7+ years of business analysis experience 
3+ years in property and casualty insurance claims P&C
Guidewire

Use a referral link below to apply!

#Hiring #Canada #BA #BusinessAnalyst #Guidewire

Senior Product Manager | FinTech, Digital, Telecom, Retail, SaaS, Data & AI | 15 Yrs Driving Product Strategy, Roadmaps & Scalable Platforms (B2B & B2C) | Growth, Data & Customer Experience | Podcaster 🎙️

Open article: Senior Claims Business Analyst - Guidewire Specialist by epam.com

Senior Claims Business Analyst - Guidewire Specialist

#RemoteWork #ServiceNow #Developer #EST #Canada

Now hiring a ServiceNow Developer with 6+ years of experience in scripting, Service Portal, UI Builder, and integrations. We’re looking for someone with CSA and CAD certifications, experience in CSM, and familiarity with NowAssist and AgenticAI solutions. 

This fully remote role in Canada (working on EST) offers the opportunity to work on innovative ServiceNow solutions and cutting-edge technologies in a collaborative team. 

Apply now or message me for more details! 

#EPAMCanada

Open article: Senior ServiceNow Developer by epam.com

Amazon

Providing assistance and support to customers before, during, and after their purchase or interaction with a product or service. addressing customer inquiries, resolving issues, and ensuring customer satisfaction channels like phone, email, chat, or to provide a positive and helpful experience for customers and build strong relationships.

Customer Service Associate

VoiceGate Technologies India Pvt. Ltd.

Senior Customer Service Associate

As a Customer Service Associate at Amazon, I work with customers across various channels, such as phone, email, chat, or social media, to provide assistance and support before, during, and after their purchase or interaction with a product or service. I address customer inquiries, resolve issues, and ensure customer satisfaction, while also contributing to the improvement of customer service processes and policies. I collaborate with other teams and departments to deliver a positive and helpful experience for customers and build strong relationships.

I have a Master of Business Administration - MBA and a Bachelor of Commerce - BCom in Accounting and Finance from Osmania University, where I developed skills in Microsoft Excel, Microsoft Word, Team Leadership, Team Management, and Microsoft Office. I apply these skills to my current role and previous roles, where I handled complex and escalated customer cases, mentored and trained new associates, and participated in quality assurance and performance evaluation projects. I am passionate about delivering excellent customer service, and I continuously seek feedback and learning opportunities to enhance my skills and knowledge.

taplio

The Battle

Afaq Qazi

Mohammed Irfan Ahmed

Followers

Posts

Engagements

Likes

Performance ScoreAfaq Qazi's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Afaq Qazi

Mohammed Irfan Ahmed

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Afaq Qazi's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreAfaq Qazi's LinkedIn Performance