EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Maman Biomedical

Product Development Engineer/Manager

University of Windsor

Responsible for fostering academia-industry partnerships for commercializing self-healing, wearable technology and mentoring junior scientists. 

Designed wearable sensors and characterized automated liquid manipulation techniques to optimize different bioassay-related operations on digital microsystems platforms; fostered research collaboration between UCLA and UWindsor.

Research Engineer

Nicoya

Nicoya stands out as a prominent biotechnology company, specializing in the development of cutting-edge platforms for drug development and virus detection.

In my role as an R&D engineer, I focused on the continuous improvement of drug discovery and virus diagnostic products, incorporating valuable customer feedback. I actively collaborated with various internal and external stakeholders, establishing strategic alliances to address critical technical issues and effectively managing the product lifecycle from concept to commercialization.

Beyond my technical responsibilities, I took on mentorship roles, guiding junior engineers and staff members. Additionally, I organized social events to foster friendly professional relationships among peers.

Engineer II/Mechanical Engineer/R&D Engineer

As an R&D engineer, I spearheaded strategic plans for launching minimal viable products. I developed comprehensive product requirements for the MVP launch, considering stakeholders’ needs. This involved utilizing both formal and informal customer feedback to understand user experience and refine product requirements.

I collaborated with multiple stakeholders to incorporate feedback, continuously improving products and services; routinely communicated updates to ensure everyone stayed informed.

I executed project management using agile methods, including daily sprints, weekly meetings, and seamless coordination among teams. Additionally, I played a role in training engineers and staff, organizing educational events to enhance overall team capabilities.

Engineer I/R&D Engineer/Mechanical Engineer

İstinye Üniversitesi

As a Research Assistant, I established the fundamental infrastructure necessary for developing a point-of-care microfluidic platform for detecting viruses within an academic laboratory. Spearheaded a collaborative ecosystem to commercialize affordable, point-of-care diagnostic platforms. In addition, I spearheaded a peer-reviewed research article.

Research Assistant

University of Toronto

As a teaching assistant, I had the wonderful opportunity to teach brilliant students engineering practice, solid mechanics for designing machines, fluid mechanics, and microdevice fabrication.

Teaching Assistant

As a Research Assistant, I developed a personalized medicine platform for screening chemotherapeutic drugs for blood cancer patients. My role encompassed the design, fabrication and testing of the device and devising an associated assay. Also, I collaborated with clinicians to validate the device with clinical samples. 

Throughout the course of the initiative, I cultivated collaborative partnerships with academic research labs and clinicians, concurrently engaging in collaborative efforts with other research labs to augment the depth and breadth of research endeavors.

Research Assistant, Department of Mechanical and Industrial Engineering

Ontario Tech University

In my capacity as a researcher, I pioneered the development of a point-of-care, simplistic, and precise water quality monitoring platform tailored for the detection of heavy metals in potable water. This multidisciplinary research undertaking harnessed the synergies of nanotechnology, microfabrication, and mechanical engineering. My engagement in this project afforded me a distinctive opportunity to collaborate with interdisciplinary researchers, contributing significantly to the establishment of lab infrastructure while overseeing coordination with vendors.

Furthermore, my involvement extended to fostering collaboration between the academic research laboratory and industry, facilitating the process of commercializing point-of-care diagnostic platforms. This venture represented a strategic amalgamation of scientific innovation with practical application, underscoring the dual commitment to advancing knowledge and translating research outcomes into tangible solutions for societal benefit.

Furthermore, I loved the opportunity to organize career events and social events to foster relationship building.

As a teaching assistant, I had the wonderful opportunity to teach brilliant engineering students fluid mechanics and heat transfer, solid mechanics for designing machines, and microdevice fabrication.

Center for Advisory and Testing Services (CATS-MIST)

In my capacity as an employee, I instructed several civil engineering courses to highly capable undergraduate students, providing mentorship to guide them through the trajectory of their future careers. Additionally, I orchestrated numerous networking sessions for both students and faculty members, along with the coordination of social events and professional training sessions.

Integral to my responsibilities was the coordination with diverse stakeholders, entailing conflict resolution and the formulation of innovative solutions to address critical administrative challenges. This was particularly pertinent in the successful execution of multiple events aimed at assisting the organization in revenue generation.

Teaching Faculty/Civil Engineering Consultant

My passion for science led me to study engineering. The best way to impact people's lives with the help of science is to build products and services that meet their various needs in everyday life. As I delved deeper into such applications, I discovered the way people engage with services and products, and how science addresses their needs is captivating. During my engineering journey, I realized my knack for analyzing problems at their roots and innovating solutions. Combining this with my skills, I enjoy designing platforms that enhance people's lives.

With strong engineering skills, a passion for science, and a holistic understanding of people's needs, I am committed to developing platforms and services that make a positive impact.

I am always open to collaboration, so feel free to reach out if you are interested in a chat!

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Afaq Qazi

Mosfera C.

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