EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Hiring #BusinessAnalyst with Insurance experience in #Canada hands-on experience with Guidewire ClaimCenter and PolicyCenter (critical requirement)

7+ years of business analysis experience 
3+ years in property and casualty insurance claims P&C
Guidewire

Use a referral link below to apply!

#Hiring #Canada #BA #BusinessAnalyst #Guidewire

Senior Product Manager | FinTech, Digital, Telecom, Retail, SaaS, Data & AI | 15 Yrs Driving Product Strategy, Roadmaps & Scalable Platforms (B2B & B2C) | Growth, Data & Customer Experience | Podcaster 🎙️

Open article: Senior Claims Business Analyst - Guidewire Specialist by epam.com

Senior Claims Business Analyst - Guidewire Specialist

#RemoteWork #ServiceNow #Developer #EST #Canada

Now hiring a ServiceNow Developer with 6+ years of experience in scripting, Service Portal, UI Builder, and integrations. We’re looking for someone with CSA and CAD certifications, experience in CSM, and familiarity with NowAssist and AgenticAI solutions. 

This fully remote role in Canada (working on EST) offers the opportunity to work on innovative ServiceNow solutions and cutting-edge technologies in a collaborative team. 

Apply now or message me for more details! 

#EPAMCanada

Open article: Senior ServiceNow Developer by epam.com

Qatar Airways

Internal Communications Specialist

Delivering communications, driving engagement and managing employee brand touchpoints

Internal Communications Officer

- Internal Communications 
- Internal Marketing
- Employee engagement strategies

Internal Communications Cord.

Idea Crate

- Heading the Marketing Team at Idea Crate.
- Responsible for Marketing and Communications of brands Orange Wheels & Orange Spin.
- Planning & execution of marketing & media plans for new projects. 
- Corporate engagements & tie-ups.
- Part of the core management team responsible for identifying new potential projects and 
   conducting the necessary research to determine feasibility. 
- Managing, coordinating and liaising with PR agencies. 
- Directing all the content development and planning for both brands. 
- Responsible for managing all aspects of digital & social media.
- Planning and developing yearly marketing calendars.
- Media planning & buying.
- Responsible for customer engagement strategies.

Marketing Lead

Sporting Clube De Goa

- Responsible for branding communications. 
- Developing and executing marketing strategies to exploit revenue opportunities 
- Sponsorship management, commercial tie-ups etc.
- Delivering various presentations, both internal & external.
- Club liaising and networking in relation to marketing & media related activities
- Digital marketing - Ensuring an on-line presence of the clubs through website, social media and 
  other possible platforms.
- Fan engagement through on-line and offline activities.
- Developing & executing a detailed marketing & media plan involving ATL & BTL activities. 
- Managing all press & media relations 
- Preparing and maintaining press releases on matters related to the club (Matches, players, 
  coaches, other club activities)
- Developing various mandatory reports and content generation for media and press. 
- Organising Pre & Post Match Conferences, or any other club related events for publicity.
- Responsible for Club Operations covering areas related to Match Day, Regular Management,   
  Player Management  
- Supervised & successfully completed the entire Indian Club Licensing Procedure.

Manager - Marketing and Media

M.E.S College - Department of Management Studies

Faculty for subjects like Business Research Methods, Advertising, Corporate Communications & Consumer Behaviour

Visiting Faculty

Salgaocar Football Club.

- Club liaising 
- Local organizing coordinator for I-League. 
- Headed a complex document management system for the club. 
- Successfully completed the Indian Club Licensing Procedure. 
- Handling player transfers and registrations related to Salgaocar Football Club with AIFF. 
- Handling International Transfer Matching System. 
- Responsible for public relations pertaining to player management.
- Assisting in media & marketing operations of the club.

Club Administration/Operations Officer

Fabindia Overseas Pvt Ltd

• Responsible for new business development by creating strategic partnerships with clients.
• Improving and sustaining public relations with clients to ensure repeat orders.
• Responsible for managing marketing and bulk sales of multiple products across segments like home decor and furnishing, garments, FMCG etc.
• Responsible for managing and coordinating with various Fabindia stores to improve
conversions on institutional inquiries.

Goa Head - Institutional & Corporate Sales

Vasco Inbox - Fortnightly city news paper

Part of the core team involved in establishing and launching this venture, responsible for idea and content generation, carried out branding and promotion related activities, involved in client management and public relations.

Business Consultant & Core Team Member (Start up)

Go Search

Part of the core team involved in establishing and launching this venture, undertook designing and conceptualizing marketing campaigns for brand promotion, responsible for business development and sales of multiple products, managed and coordinated operations of day to day sales activities.

Goa Rajee Auto Pvt. Ltd.

Responsible for marketing and sales of Honda motorcycles & scooters in Vasco region, designed and executed small level marketing campaigns to promote and push sales of slow moving products, did field study and market research to understand customer requirements in order to introduce festive / end of season offers and discounts, interacted with corporate clients and delivered product presentations for institutional purchases.

Branch Manager

An optimist, storyteller, avid reader and forever learner. Taking baby steps with my storytelling as an 'Instrument of Change'.

My why in life - 'To help people be more happy, connected and inspired about everything they do in their daily lives.'

Currently on a mission to transform workplaces through engaging internal communications & tailored employee experiences.

Also championing a digital product and crafting impactful digital experiences across the employee journey. 

Hit me up for a conversation on any of the above topics. 

Let's create an impactful employee journey together. 

Visit my website/blog to know more. - https://reachshivdas.com/

Views/Opinions/Thoughts expressed in my posts are personal.

Sivadas R

If your message has five 'final' versions, you don’t need another draft; you need a content system.

We don’t lose time writing

We lose it rewriting the same paragraph, the same disclaimer, the same 'what this means' line again and again.

When internal comms is bespoke every time, you get drift.

Five versions, three 'final' files, and a message that changes shape with every channel. 

That’s not consistency. That’s roulette.

Build a content design system: reusable blocks, one source of truth, versioned.

Think in modules: 
Why 
What’s changing vs. not 
Who it impacts (by role) 
Action & by-when 
Owner 
Effective date 
Source of truth 
FAQ. 

Assemble the blocks for each audience. 

Channels point back to the canonical page. 

Stamp each with owner + last updated. 

Now changes update the block, not a dozen emails.

Do-this-now takeaway: create a one-page 'Comms Blocks' template and make it the required starting point for any policy or change note this month. 

Measure fewer rewrites, faster approvals, and cleaner handoffs.

Stop rewriting. Start assembling. Consistency is a service.

#EmployeeExperience #EmployeeEngagement #InternalComms

Internal Communications | Employee Experience and Engagement | Marketing | Product Owner

Defaults are the quiet policy.

What opens first tells people what matters.
What’s prefilled says, 'We value your time (or we don’t).'
What the system remembers signals trust.
What it forgets creates friction and blame.

You can publish values all day, but your UX tells the truth about your culture.

If every login is a maze, you’ve prioritized control over flow.

If forms ask for data you already have, you’ve chosen bureaucracy over respect.

If the homepage points to noise, you’ve chosen activity over outcomes.

Change the defaults, change the behavior.

Do-this-now takeaway: run a 15-minute Default Audit this week.

Open your top three employee journeys (start of day, request leave, find policy).

Note: first screen, required fields, what’s remembered, time to done.

Fix one default: set the right homepage, prefill known fields, pin the 'source of truth.'

Small defaults compound into big experiences.

Design them on purpose.

#EmployeeExperience #EmployeeEngagement #InternalComms

When updates are written to avoid blame, you get careful prose and careful people.

Careful doesn’t ship. It stalls.

Hedging, passive voice, and ‘for awareness’ protect the sender and transfer all the risk to the reader. 

Now managers must decode intent, invent next steps, and guess who owns what. 

That’s not communication. 

That’s liability management.

The job of an internal message is simple: create movement.

✅ Name the trade-offs. 
✅ State the choice. 
✅ Assign the next step.

One easy fix: add a Job Line at the top of every important update. 

For: who it’s for 
Do: the action/decision 
By: the date 
Owner: the person 
Source: the link.

If you can’t fill it in, don’t send it yet.

Write to be accountable, not unassailable.

Because messages built to dodge blame rarely build momentum.

#EmployeeExperience #EmployeeEngagement #InternalComms

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