EPAM Systems

🚀 Wealth Product: Led and continue to drive end-to-end product strategy in Wealth; launched MVP within a year, accelerated GTM with a fail-fast mindset, and now delivering high-impact features to help branch advisors delight their clients.

🚀 Digital Smart Product: Transformed commuter experience by digitizing 200+ transit terminals with smart digital signage, serving 50,000+ daily users and significantly increasing user satisfaction and trust in public transit.

🚀 FinTech Product: Delivered a high-impact lending analytics engine within an existing B2B platform, slashing manual workflows by 30% and accelerating loan approvals for 20K+ customers.

👥 Managed a high-performing team of 19 direct reports (Business Analysts and Product Owners), and led a 13-member Scrum team across multiple features in a SAFe environment

Product Manager | BA Team Lead

🤖 Telecom: Led AI-powered predictive maintenance for Set-Top Boxes, reducing truck roll costs by 37% and boosting service reliability for 10M+ subscribers.

🧠 Healthcare: Operationalized fraud detection ML models, supporting SIU investigations and reducing fraudulent claims significantly.

💻 E-Commerce: Launched a 1-click buy flow across web and mobile, increasing sales by 26% and simplifying customer experience.

Product Manager | Lead Business Analyst

📊 Insurance: Delivered enterprise big data initiatives (e.g., Risk Pool Analytics, GL Optimization), earning a “Hero” badge for leading stakeholder alignment and delivery.

🛍️ Retail: Built an ML-driven Replenishment System, cutting markdown losses by 30% and optimizing inventory efficiency across e-commerce channels.

🔄 Retail: Defined and delivered an AI-enhanced Distributed Order Management System, accelerating fulfillment speed, reduced mark down, efficient DC replinishment and enabling seamless omni-channel operations.

Senior Business Analyst

Tangentia

🚀 Launched and scaled an Intelligent Automation practice, leading a team of 11 engineers to deliver high-impact RPA and BPM solutions, resulting in $1M in new revenue and streamlined enterprise operations.

Senior Practice Manager - RPA & AI

NESMA

⚡ Built a no-code BPM platform (K2 BlackPearl) that cut SME loan processing time by 70%, automating origination-to-approval workflows.

✈️ Modernized 25-year-old legacy systems for Miro (Boeing) & Rolls-Royce, deploying supply chain solutions across 7 air bases and 3,000 RSAF users.

🔧 Led a $4M digital transformation of aircraft inspections, streamlining operations via BPM and seamless data migration.

📊 Pioneered predictive demand forecasting (Servigistics), optimizing service parts SCM—now enhanced with AI-driven dynamic models.

Senior Business Systems Analyst

Drawbase Software

Software Developer

Stevens Institute of Technology

Graduate Teaching Assistant

I'm product manager with business analyst background. I delivered B2B and B2C products in Wealth, Telecom, Retail, Insurance, Healthcare, FinTech, Transportation for private and public sector using AI, Digital modernization & Process engineering. I love focusing on strategy and talking to stakeholders.

I focus on strategy, engineering, launch & feedback. 

I'm accomplishments driven
- Investment Management Reporting portal for Branch for Wealth management launched in 11 months
- FinTech product increased customer onboarding in commercial lending space
- Telecom product predicted STB failure, network interruption with the help of AI/ML
- Retail helped predict replenishment, size, best order policy using AI/ML
- Transportation helped digitalize signage on platforms in creasing customer experience
- Telecom helped digitalize their web and mobile application increasing the customer base
any many more

I can align, lead and grow world-class teams from 10 to 50 people
- I love to win, but helping team win gives me greater joy
- I speak tech and exec
- I tell great narratives that motivates

I worked in different countries
Canada | United States (USA) | Saudi Arabia (KSA) | United Arab Emirates (UAE) | India

I / Me
- Coached 500+ to become the BA, PO, SM
- Wrote many articles, IIBA instructor, Agile instructor, LinkedIn top voice
- host Tech Podcast channel

My academic highlights:
- Masters in CS & Bachelor in Engineering
- Certificates in CBAP, CSPO, A-CSPO, CSP-PO, CSM, PMP

Professional Skills:
Product Management | Product Owner | Business Analysis | User Experience (UX) Design |  Team Development | Market Analysis | Strategy Planning | Product Roadmap | Agile | Scrum | Kanban | Requirement Gathering & Analysis | User Stories | BRD | UAT | Coaching | Mentoring

Technical Skills:
Jira | Confluence | Azure DevOps board | Azure Wiki | Trello | Pivotal Tracker | Figma | Lucid Chart | MS Visio | Draw.io | Mural | Miro | Json | API | PowerBi | COTS | XML | Cloud | Aha |  FinTech

Afaq Qazi

Streem (Media Monitoring & Insights)

Managing and helping client retention within Streem's corporate client base including Client / Customer Success and management.
Helping Partners through their continued Streem Journey whilst Enabling and Empowering clients to best utilise their services and features for greater product satisfaction and utility within their Day-to-Day 🥳 
📊📺 🎥 📱🎙️📡

Customer Experience Manager (CXM) - ANZ 

APIA Leichhardt Tigers Football Club

Semi-Professional Football Player

MAP TALENT

As an End-to-End (360) recruiter / BDM at MAP TALENT in Sydney, I specialise in sourcing and hiring top talent for product management and ownership positions within the technology industry. With a sharp focus on identifying exceptional candidates and a commitment to aligning them with the right opportunities, I strive to deliver outstanding results for both clients and candidates alike. My expertise extends to a profound understanding of the skills and qualities crucial for success in the broader tech landscape, particularly in product management and ownership roles.

In addition to my recruiting prowess, I actively engage in robust account management, nurturing relationships with clients and candidates. Embracing a personal touch, I thrive on face-to-face meetings, valuing the depth and connection they bring to our collaborations. Beyond recruitment, I am dedicated to business development, fostering connections in major Australian tech hubs like Sydney, Melbourne, Brisbane, and Adelaide. Networking across these cities allows me to stay abreast of industry trends and maintain a broad network within the technology sector.

If you are poised to advance your product management or ownership career or seeking top-tier talent for your organisation, I am here to guide you. Connect with me to explore how my personalised approach and extensive network can contribute to your success.

I specialise in recruiting for roles such as Chief Product Officer, Head of Product, and a comprehensive list including Product Manager, Senior Product Manager, Technical Product Manager, and various other positions essential for your team's success.

Recruitment Consultant - Technology Product Management 

Delivery Consultant @ MAP TALENT; Partnering with an array of companies, from start-ups to leading Blue chip organisations to grow their Digital Delivery, Product and Creative Design Teams
Heavy focus on high quality high volume head hunting and candidate screening , interviewing and recruiting.
Emphasis on a person first approach, what is best for you will always take precedence over any potential fee for us.

Recruitment Consultant

VELUX

Maintain Relationships by liaising with Partnering Businesses and managing separate accounts at once.
Placing and taking a high volume of outbound and inbound calls throughout duration of each day, Improving staff performance through training components, Providing Reports by assessing and updating Microsoft Excel documents to provide accurate sales statistics and analytics which improve efficiency and areas in need of attention, National company WHS duties including regularly re-stocking Inventory and ordering first aid supplies for the team Australia wide and keeping track of relevant health qualifications for employees e.g. CPR/First aid certificates, Performing Stocktakes , Greeting customers face-to-face in a Professional, courteous and genuine manner; All areas of Admin tasks as needed including bookings, conducting check-ins, Organising purposeful meetings and Training schedules for wider team to achieve efficient outcomes, responding to emails in a timely, well-spoken, articulate way, liaising with the team leader and Manager in regards to my valued opinion in assessing and Hiring new candidates for the Department, regularly updating and utilizing business CRM data system (ZOHO) to compile key details needed to assist in completing cases.
Documenting user stories and customer feedback to improve and relay product performance to head office in Denmark. Close Cross functional collaboration with Customer service team as well as sales to maximise customer experience. Identifying and flagging key sales opportunities to sales team through commercial account contact and discussions. Upselling and cross selling Products to architectural organisation contacts coupled with informative Technical advice within regulatory building code of conduct.

Snr Technical Product Advisor

Jaguar Land Rover Australia

Customer Service Consultant

Platypus Shoes

Sales Assistant

Australian College of Physical Education

Administrative Assistant

Newcastle Jets Football Club

Professional Football Player

Sydney FC

Product Recruitment Consultant @ MAP TALENT

I Have navigated a diverse professional journey blending my passion for football with roles in customer and client service as well as product consultation and end to end Recruitment amongst the tech industry.

From my early days as a professional footballer with Sydney FC and Newcastle Jets FC in the A-league, I transitioned to semi-professional football while simultaneously honing my skills in Customer, client and business-facing client management roles.

Driven by my love for meaningful conversations and genuine connections, I prioritise understanding individuals on a personal level to provide tailored solutions. I believe in the inherent value of every connection and the potential for mutual growth

taplio

The Battle

Afaq Qazi

Themba Muata-Marlow

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