Payments Experts

I'll help you decrease processing fees by 20%, and improve approval rates, guaranteed — or your money back. 

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Founder & CEO

Shift4 Europe (formerly Finaro)

Director Of Sales & Business Development

• Leading the technical engagement with customers and partners to ensure that the functionality, performance, services, and technical infrastructure are clearly understood and executed.
• Identify & build customized solutions for strategic customers and managing their delivery
• Actively involved in analysis, solution design, client communication, and implementation
• Close collaboration with different internal teams (such as Product, R&D, sales, marketing, operations & support)

Solution Architect

Hey-CPA

Hey-CPA offers a CPA as-a-service platform, automating Bookkeeping work.
• As a CTO I was responsible for all technology aspects: software development, specification, design, architecture, infrastructure, and implementation.
• Built the code and the product from the ground up to be scalable and user-friendly.
• Product presentation, Sales & Recruitment of new businesses.
• Engaging customers, to continuously collect feedback and improve the product.

Co-founder & CTO

Isracard

• Project leader and coordinator, achieving success through collaboration with multiple departments, including R&D, Product Managers, Sales & Marketing.
• Responsible for Business Development, partner success, and Go-to-Market strategy.
• Maintaining positive relationships with business partners and customers to ensure adoption success.

Technology Project Leader (Product Owner)

Wix.com

• Working with the most cutting edge methodologies and technologies to develop ground-breaking web platforms, optimized for performance and scale - Wix platform - which is used by millions of people around the globe every day to build websites. 
• Understand and leverage customers business challenges to expand revenue and increase usage rate.
• Worked in a small team, that follows agile work methods and use continuous integration/deployment methodologies to run quickly as a startup while maintaining the high-end quality of the product.

Web Developer at Wix.com

Touche

• Work in a cross-functional team to deliver a complete user experience.
• Development of full projects, client and server-side - from specification and UI to the stage deployment on the servers.
• Expert in JavaScript and Web development.
• Presented the company and its technology at conventions and trade shows all over the world.

Full Stack Developer

ClickSoftware

• Helped enterprises and SMBs solve workforce management obstacles using ClickSoftware products
• Worked closely with customers and partners, onsite and remotely, to ensure the successful launch of new products.

Solution Specialist

Ness Technologies

Software Development Instructor

RE4MA Group SL

Direct Retail in shopping centers
• Extensive experience in frontal sales, Retail activities, brands development.
• Managed the sales organization (120 employees) in 27 locations globally.
• Responsibility for the Go-To-Market strategy and sales plan.

Sales and Product Line Manager

The Payment Solutions Guy — I'll help you decrease processing fees by 20%, and improve approval rates (guaranteed) by finding the best Payment Providers for your business | Visit my website to learn how

We help companies struggling with difficulty finding the right payment solution, high transaction fees, low approval rates, hidden fees to decrease processing fees by 20% and improve approval rates by 5-10%.

Using our unique Discovery & Assessment process, Payments Strategy, Cost Optimization, and Increase Approval Rates steps from day one. 

If we cannot achieve these results, we will continue to work with our clients for free until we do.

Alan Brian Dardic

Ecobank Transnational Incorporated

 Experienced in overseeing transaction settlements and reconciliation for various card
and digital schemes including Visa, Mastercard, Interaffiliate PAC, Union Pay
International, Mpesa, Fingo.
 Conducted periodic revenue assurance checks with business units, identifying discrepancies and implementing corrective measures to optimize revenue streams.
 Managed daily processing of merchant transactions, maintaining a strong focus on accuracy and timeliness.
 Served as the point of contact for merchant inquiries, issues, and escalations.
 Stayed updated on payment industry regulations and implemented necessary changes to ensure compliance with standards and regulations.
 Investigated and processed card dispute claims, determining dispute options and
cardholder liability through available tools and applications.

Senior Operations Officer- Cards, Mobile and Digital

Kenya Airways

	Spearheaded the formulation and execution of the payment operations strategy for Kenya Airways' e-commerce platforms, encompassing the website and mobile app.
	Facilitated the on boarding process for Payment Service Providers (PSPs), from documentation and ensuring compliance with regulatory standards (PCI-DSS) to ensuring seamless integration with existing infrastructure.
	Analysed, reported, and addressed anomalies in online payments, meticulously enhancing conversion rates and success rates. Through my efforts, I significantly contributed to elevating the payment success rate from 71% to well over 83%.
	Collaborated seamlessly with payment service providers culminating in optimized payment conversion rates.
	Pioneered fraud detection initiatives, securing financial transactions.
	Provided unwavering payment operations support and managed payment portals.

E- Payments Specialist, Ecommerce 

NCBA Group

 Excelled in the intricate realm of card reconciliation, settlement, and dispute resolution, ensuring 
   compliance and minimizing operational losses.
 Played a pivotal role in reviewing and recommending enhancements to card operations systems and 
   processes, actively contributing to seamless system conversions.
 Steered the investigation of cardholder and merchant disputes, meticulously adhering to MasterCard 
   and Visa regulations.
 Played an instrumental part in projects fueling product advancement and the inception of new 
   offerings, actively participating in deployment, monitoring, and hyper-care phases.
 Upheld stringent service level agreement (SLA) benchmarks, thereby expediting issue resolution and 
   customer support.

Card and Channel Operations Officer - Digital Business

 Drove operational efficiency through meticulous transactional analysis and balance sheet 
   reconciliation for mobile saving and loan products.
 Achieved top-tier customer query resolution, culminating in a stellar 95%+ customer issue resolution 
   rating.
 Collaborated with external stakeholders, proactively resolving data integrity and reporting intricacies.
 Championed the re-engineering of the fuliza and mshwari reconciliation process, yielding a staggering 
   75% reduction in reconciliation time.
 Displayed adeptness in the implementation of new digital financial products, actively contributing to 
   UATs, deployment, monitoring, and hyper-care stages.

Financial Operations Analyst-Digital Business

Commercial Bank of Africa (CBA Group)

 Streamlined customer onboarding, propelling the uptake of alternative banking platforms among 
   branch patrons.
 Executed meticulous KYC and AML checks during customer onboarding, ensuring regulatory 
   compliance.
 Leveraged CRM tools to log customer concerns, promptly coordinating their resolution with relevant 
   departments.
 Elevated customer experience through surveys, systematically collecting and utilizing feedback to 
   refine service delivery.

Customer Experience Assistant

 Processed financial transactions with flawless precision and unwavering accuracy.
 Addressed customer inquiries, breathing life into cross-selling endeavors.
 Led and inspired a team of tellers, ensuring operational brilliance.

Bank Teller

 Proactively promoted bank products, achieving meteoric sales triumphs.
 Responded to inquiries, sculpting tailor-made solutions for customers.
 Forged unbreakable customer relationships, propelling exponential growth.

Sales Staff

KCB Bank Group

 Executed strategic sales and marketing campaigns, driving business growth and market penetration.
 Leveraged customer insights to develop targeted sales plans. 
 Assessed new opportunities, contributing to increased customer acquisition and product uptake.

Sales and Marketing Executive

I am passionate about Digital Financial Solutions because I see them not just as options, but as the preferred way of life in navigating today's financial landscape.

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The Battle

Alan Brian Dardic

Louis Orwa

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