Premier Roofing Company

Chief Human Resources Officer

Talenta HR Group

We are an executive search and talent optimization firm focused on the healthcare industry, leveraging best-in-class processes, tools and data to ensure our clients secure the right leader for the right job.

Founder/President/CHRO

HDO Health

We exist to help solve complex unmet healthcare needs. Our products have to work the way they are designed to work, when they are needed to work - every single time. 

Our first life-saving medical device coming to the world is an innovative junctional tourniquet technology being developed and commercialized in partnership with the Ohio State University Innovation Foundation (OSIF).

Advisory Board Member

Benevis

Benevis is an integrated Dental Services Organization (DSO), headquartered in  Atlanta, GA that operates and supports 160 dental offices throughout the country. In 2002, our founding dentists envisioned a company that could provide needed dental care to often underserved communities (at selected locations), while helping dentists manage the day-to-day administrative burdens of operating a dental office. In 2004, we created our award-winning DentaPro dental practice management system for large groups. In 2019, we acquired DPMS, Inc. further expending our non-clinical support abilities. In 2014, we officially changed our name to Benevis to better reflect the company’s mission to improve access to dentistry by providing the highest quality non-clinical practices services to some of the nation’s leading dental practices.

Chief People Officer

Appriss

Appriss provides proprietary data and analytics solutions to effectively and efficiently address safety, fraud, risk and compliance issues for government and commercial enterprises worldwide. We are a team of technology and data science experts that are driven to solve complex business and societal problems. Our customers are leading commercial enterprises, information service providers and government agencies with focus in retail, healthcare and public safety. 
For more information visit Appriss.com.

Vice President of Human Resources

KentuckyOne Health

Responsible for executive leadership in the areas of recruiting, compensation, benefits, talent analytics, and shared services functions within KentuckyOne Health.  Accountable for integrating and aligning multiple legacy organization structures and systems into Centers of Expertise that support operating strategies and healthcare industry changes.

Vice President, Talent Acquisition, Total Rewards & HR Operations

Provide executive leadership in the areas of HR analytics, process design and HRIS implementation/support for all locations within KentuckyOne Health

System Director, HR Operations

Provide strategic HR support for 7 regional hospitals within the Saint Joseph Health System.  

•Manage a team of HR professionals throughout multiple hospitals
•Served as the change agent to organize and implement the HR Business Partner Model for the Health Sytem
•Created HR analytics system to capture relevant metrics on workforce behaviors and productivity
•Serve as Lexington, Ky HR executive
•Serve as hospital Administrator on Call

HR Director/Business Partner

Cintas

Manage and direct the full scope of Human Resources and Safety for 300 employee distribution center.  Responsibilities include employment law and OSHA compliance, employee recruitment, employee relations, and union avoidance.  Additional responsibilities include serving as the office manager and customer service manager.

Human Resources and Safety Manager

Pennco

Consolidated and maintained the HR/Safety department for a growing window manufacturing company (140 employees) Responsibilities include all policy deployment, recruitment, benefits, employee relations, safety initiatives, and employment law compliance.

Assistant Plant Manager/HR Manager

Lexington Herald-Leader

Managed six district managers and 150 independent contractors to develop and implement business strategies that ensured carrier retention, increased circulation, sales volume, and superior customer service.

Circulation Supervisor

Maintained service, sales, and circulation standards within designated district by keeping a motivated and well trained staff of up to 35 contracted carriers.  Responsibilities included direct sales, recruitment, interviewing, training, and collections.

District Circulation Manager

Driving Healthcare outcomes by connecting leaders with high-impact talent | Founder at Talenta | CHRO

Chief HR Officer, Executive Recruiter, Founder, Business Builder.

All apply and all are a part of my journey.  The game of business is the challenge of a lifetime, but its one that keeps me coming back.

With a clear understanding that talent drives business, I've built a career leading and advising businesses on how to differentiate and win.

My current role is leading the HR function for Premier Roofing out of Denver, CO.  Backed by Aurora Capital, we're leading the market and rapidly growing.

As we continue to thrive and prosper, I'll share my learnings, mistakes and a fair share of random musings along the way.

If you'd like to learn more about me or how to join in on the momentum we're creating at Premier, my DM's are open.

Cheers!

Alden Pennington

James Considine

Gainwell Technologies

Lean Six Sigma Master Black Belt

University at Albany Massry School of Business

I created and deliver the Operations Management Course for the University at Albany Executive MBA Program.

Unlike most operations management courses in MBA programs, this course focused on providing students with the ability to apply content to their professional environments in real time.

Topics include:
- Business Operations - OKR/KPI development and management
- Service Operations - including design thinking
- Business Improvement - Lean, Six Sigma, Agile
- Digital Transformation - leading organizations to become digital-first
- AI In Operations - use cases, automation, ethics
- And of course, Supply Chain, Logistics, and Manufacturing modules

Achieved 5/5 ratings

Adjunct Professor

AMC Health

I joined PE-backed AMC Health as COO and Head of Operations to build enterprise systems and improve ways of working, supporting the company's rapid growth, and scalably care for tens of thousands thousands of veterans and patients nationwide.

AMC Health provides patient and member support services and remote monitoring, through voice, video and digitally - the mission is helping people manage and improve their health between in-person visits, and stay out of the ED or hospital when it can be prevented with early intervention. 

AMC also addresses health equity gaps, gaps in care, and SDOH as part of a whole-person approach.

Areas of responsibility include 140 remote employees covering:
Patient support service operations
Clinical Service operations
Logistics and Device Distribution
Sales & Revenue Operations
Software development
Product Operations

MBB Advisors

I fufilled a long time career goal, that of starting my own consulting firm and helping a variety of clients.

I continue to consult with investment banks and PE firms seeking insights into the digital health and med tech space. 

Engagements center around hands-on transformation, change management, operational excellence, strategy services to: 
- Digital Health Investors 
- Personal Emergency Response Systems (PERS) Investors
- Emergency Telehealth
- Digital Health as a Service
- Financial & Insurance Services
- National Auto Dealership network
- Strategy & Communications Firms
- Entrepreneurs & CEOs

For example, I helped a telemedicine company rapidly scale up to handle 10x volume when Covid hit, and enabled them to go fully remote with a cloud-based SaaS solution (Call Center as a Service to be exact) - in 6 weeks from start of vendor selection to go live. We also implemented Salesforce HealthCloud.

I helped another client map out the move from Salesforce CRM and Service Cloud to PowerApps to successfully stand up new apps and transition in time to exit their SalesForce contract and save $10,000,000+ annually

I also advised a seed-stage digital health startup to MVP, and created the pro forma financial model and investor deck that supported fundraising.

Principal Consultant

Philips

In this role I was the global leader heading business operations for a hypergrowth Philips business - Enterprise (Hospital Patient) Monitoring as a Service - now one of the fastest growing parts of Philips' patient monitoring portfolio

I also served as a chief of staff for the General Manager of the business.

In practice, this meant creating a strategy and structured approach to assess which new markets to enter in which order.

It also meant aligning all of the functional teams that need to come together to operationalize and deliver a new business model - sales, marketing, project management, finance, legal, and service operations, leveraging lean and agile approaches.

Heavy change management involved, along with designing processes and structures to transform towards SaaS and other as-a-Service offers globally.

To do this, I called on my experiences in strategy, marketing, sales, and service operations, with agile and lean concepts and techniques to make it happen, enabling an opportunity funnel in excess of $75 Million TCV, and solving key operational constraints that opened the floodgates to over $250 Million in closed & funnel TCV.

Business Operations & Strategy Leader

In this role, I led a team of ~25 professionals and stood up the nerve center for the Philips Lifeline business that handled all program execution and business analytics support.

I ran the enterprise PMO executing business-critical programs encompassing:

- New product launch
- SaaS software development
- Large customer onboarding
- Business transformation
- Internal communications 
- Cultural transformation
- Lean deployment 

I also led the business analytics team providing mission-critical: 
- analysis and business reporting
- financial models (M&A, commercial contract pricing)
- business case development

Key achievements include:

Drove return to profitability through productivity and continuous improvement initiatives 

Doubled release train predictability and output by retooling portfolio planning and prioritization for program increments.

Drove digital transformation and created a critical mass of  50+ change agents by conceptualizing and launching launched first-ever Digital Boot Camp to educate key leaders on cloud computing, SaaS, and digital transformation business

5X increase in on-time deliverables across enterprise project portfolio through the implementation of daily management

Deployed churn prediction model that reduced churn by 20%

Senior Director of Business Operations & Analytics | PMO

Operations Leader and Global Chief of Staff for Global Marketing Leader for Philips’ largest business ($5B). Directed program organization and execution across a geographically-dispersed team of 250. 

Key achievements include:

Blueprinted marketing transformation for Diagnostic Imaging division - adopted company-wide to drive marketing effectiveness across the organization, streamlining organizations and eliminating millions of excess cost.

Designed and implemented company and industry best practice customer advisory / insight program, driving market share increasing product portolio and millions of social impressions

Eliminated $5M in costs, optimized product deployment to key pilot/first of kind customers, and grew market share and brand preference by overseeing high-impact, cross-functional kaizen events

Director of Strategic Marketing Operations | Marketing Transformation 

Recruited to create and execute a productivity & quality improvement program in collaboration with operations leaders across the $5B Diagnostic Imaging businesses. 

Within 1st year had delivered multiple million Euro financial impact and established transformational operating models adopted in adjacent business lines.

Lean Master Black Belt, trained and coached 100+ staff on Lean and Six Sigma methodologies, certifying dozens of Green and Black Belts. Advanced Lean Management certified.

Key achievements include:

♦ Achieved record productivity and financial improvements as part of $50M+ annual productivity/cost reduction portfolio.

♦ Tapped by GM of MRI business to turn around N. America performance; delivered double-digit YoY market share growth, 40% order intake increase ($80M topline impact), 30% customer retention improvement, and 50% market visibility boost.

♦ Decreased field installation costs by $15M (20%) in 2013 and 2014 and cut install cycle time in half, creating a Philips-wide best practice/operating model, adopted by multiple businesses.

♦ Delivered $10M in financial impact by personally directing 20+ cross-functional kaizen events.

♦ Global deployment leader of Lean Manufacturing across 12-site manufacturing organization in Asia, Europe, and the US, producing $10M+ in productivity improvement.

♦ Led kaizen event with key customer that generated $1+ Million, and dramatically improved wait times and patient satisfaction scores (Press-Gainey), and resulted in invitations to present work at US radiology industry groups.

Global Director of Operations Excellence & Transformation

GE Power

Senior Global Operations Leader and Chief of Staff for global power project finance and business development/venturing team asked with securing and executing joint ventures and acquisitions. 

Oversaw a $60M annual budget, $2B program portfolio with operating assets and 200 JV projects on six continents. 

Key achievements include:

♦ Established operating system to address gaps in process governance and discipline during period of rapid growth.

♦ Standardized deal board and portfolio management, leading to higher quality decisions and risk mitigation - 80+ transactions in two years, including deal modeling, counterparty due diligence, acquisition, and sell-down.

Global Commercial Operations Leader

Led performance improvement programs for project managers, customer issue resolution, and on-time delivery of purchased equipment.

Key achievements include:

♦ Saved $5M+ annually through lean events and Six Sigma projects; trained 100+ green belts and certified 25 green belts/black belts while acting as Lean Six Sigma instructor.

♦ Decreased customer-facing defects by 60% by improving engineering drawing quality.

Lean Leader &  Black Belt - Global Project Operations

As a health tech & med tech operations leader with a track record of driving both revenue growth and cost optimization, I've enabled over $300 Million in new business opportunities, and reducing operational costs by $200 million.

My experience spans from startup environments to global corporations, always focused on scalable, efficient growth and delivering world-class quality and user/patient/customer experience.

At GE, I learned about world-class execution and management; at Philips, I learned about world-class innovation and design - this combination has served me (and my employers well).

My work focuses on improving the health of others through leading-edge medical technology, digital tools, AI-driven insights, and an experience that supports patients and their loved ones in their health journeys. 

I thrive in executing strategies and ideas. Creating calm out of chaos. Going from 0 to 1, making the whiteboard or powerpoint reality.

Each of my roles has been a turnaround, a transformation, or a scale up - sometimes at the same time.

I’ve been called a Swiss Army Knife, an ATV, navigating rough terrain, creating the path as I go, if needed. Always getting to the other side, with kindness.

What people say:

"James stepped into a critical role for our company in arguably the most challenging time of our generation [COVID] and did a phenomenal job.": K Algozzine, CEO, UCM Digital Health

"James is masterful at organizing complexity such that it can be measured and improved upon towards business objectives…he is clearly one of the best COO I have encountered across industry verticals...his exceptional support has allowed me to accomplish my strategic SaaS transformation objectives." 
G. Bhardawaj, EVP, Therapy Brands, KKR

Key Competencies:

- Operations: Service, Commercial, Sales, Revenue, Manufacturing, Supply Chain, Saas, Contact Center, Clinical

- Operational Excellence, Business Transformation, Strategy Execution, Digital Transformation

- Productivity, Quality Improvement & Cost Reduction - Lean, Six Sigma, Kaizen, Sprint, SAFe, Agile/Scrum

- Turnarounds and transformations

- Scale up to new markets, product lines, customer volumes

- Telehealth & virtual healthcare, digital health, remote monitoring, digital therapeutics

- People Development: Recruiting & Building High-Performing Teams

- Data Analytics and Statistical Analysis

- IT Infrastructure/Cloud, Software Development leadership

- Experience design - user, client, patient, member

Adjunct Lecturer

I teach the Operations Management course I created in the University at Albany Executive MBA program. 

I built this course from scratch, because most of the Ops Management courses I saw mainly dealt with "classical" operations - manufacturing, supply chain, logistics and some lean six sigma.

The course I built delves into these topics:

- designing and implementing business operating systems
- designing and optimizing processes
- Lean, Six Sigma problem solving
- Scrum/Agile/Scaled Agile
- managing service operations
- digital transformation
- manufacturing, logistics and supply chain design and management
- AI in operations

taplio

The Battle

Alden Pennington

James Considine

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?