I love to connect over Business, investments, leadership and personal growth. I love sharing the opportunity my wife and I have had to build our financial future, because I wish someone would have shared with me how to build additional income streams sooner in my life. My experiences have honed my skills in detailed planning, leadership, critical thinking, and risk management. My joy stems from innovation, serving others, and creating success that others can benefit from.

Starting out cleaning beds at a surgical center, my path led me to the Navy in 2008. I served on the USS Nimitz and the USS George H.W Bush before entering the Naval Academy. As an Astrophysics graduate, I became an Infantry officer in the Marine Corps, and recently earned a Masters in Space Systems Operations from the Naval Postgraduate school. Currently, I work in a joint effort between the Marine Corps and Space Force as a Generative Integration Branch chief advocating for funding, driving, leading and developing Generative AI enterprise solutions.

I am a family man and care about creating a legacy for my Wife(who is a rockstar) and future children. I am creating assets to help build the future I want so that my family is taken care of for the rest of their lives.

Alejandro Maldonado

Infantry officer | Innovative Thinker | Business Owner | Looking for winners

How do you prefer to communicate when someone reaches out to connect?

Executive Assistant, Administration

Favor TechConsulting, LLC (FTC)

	Manage all administrative, clerical, and financial tasks in support of VA’s Benefits, Appeals & Memorials (BAM) Program Management Office (PMO) Support engagement and task order, comprising of over 140 resources and approximately $20M in annual billing annually.
	Directly support and assist the Program Manager and Deputy Program Manager with day-to-day activities.
	Organize and keep calendar for Senior Vice President. 
	Compile and submit expense report for executives.
	Develop, maintain, and update several internal databases for managing resource information, resource work hours, Time & Materials (T&M) budget tracking, security clearance and training requirements, and travel planning/expenses. 
	Demonstrates comprehensive knowledge of Microsoft Excel, and SharePoint by leveraging them to create and maintain databases and store data.
	Create and update recurring and ad hoc reports to be provided to the client as well as internal executives.
	Serve as a liaison between TRIA, sub-contractors, and the client to ensure all parties have necessary information. 
	Schedule, facilitate and host internal and client meetings. 
	Coordinate travel for all resources on the BAM PMO engagement. 
	Collaborate with BAM PMO resources to draft, update, and submit all formal client deliverables on time. 
	Aid the Senior Vice President of Operations to analyze and adjust budget, resources, and contracts across the entire T4NG portfolio.
	Collaborate with all senior level staff to ensure correct and adequate contract information to create quarterly Program Management Reports to present to all company stakeholders.
	Assist in onboarding and offboarding contract resources.
	Utilize knowledge of processes and procedures to assist upper management and related departments in fine tuning and standardizing operating procedures for the company.
	Plan, coordinate and facilitate annual Operations Project Manager Summit for 100+ personnel.

Project Coordinator

Vonage Business

-	Responsible for training and onboarding new Client Service Advisors (CSA)
-	Create and update training material for new hire “Fast Start” class
-	Create and maintain a central drive for the Client Services team to pull all training and reference material from
-	Create reference documents for processes and procedures for the CSA team
-	Provide supplemental training on products, services, and processes to the CSA team 
-      Assisted with organizing and running the annual CSA Kick Off event for the entire CSA department

Client Services Trainer II

iCore was acquired by Vonage October 2015

Sr. Client Service Advisor

iCore Networks

•	Responsible for retention of large accounts through exceptional customer care and follow-up
•	Account base made up of clients with more than 100 seats and multiple locations
•	Consistent attainment of revenue goals and quota attainment
•	Serve as the day-to-day liaison with assigned clients to ensure successful and timely completion of customer requests
•	Manage and reconcile many demands across internal diverse functional groups to achieve desired results for the benefit of the client
•	Conduct regularly, proactive service calls as well as in person meetings with the customer

Major Account Manager

General Business Account Manager

Dolce Vita Cucina Italiana

•	Supervise and coordinating activities of dining room personnel and provide fast and courteous service to the client
•	Assisted with managerial duties on occasion (i.e. resolving disputes, paying out 
•	Schedule staff  members and monitor leave on a monthly basis
•	Forecast volume of customers and helped organize floor plan to accommodate customers
•	Schedule dinning reservations between two locations and coordinate special events
•	Interact with different vender software programs to process transactions and  schedule reservations

Hostess and administrative assistant

Scoops2U The Ice Cream Catering Company

•	Entering events into database system
•	Managing pool accounts and providing excellent customer service
•	Accompanying event staff  to ensure a smooth and  successful event
•	Corresponding with customers to acquire all details of their events and confirming a week before their event 
•	Assisting the sales manager
•	Researching and compiling a database of prospective accounts

Marketing Intern

Universal Cheerleader Association

Worked jointly with staff members to teach and instruct the basic fundamentals of cheerleading to kids ranging from 7-17 years of age
Coordinated and scheduled a full days-worth of activities for the kids to participate in
Supervised and monitored a large group of participants
Had to learn and memorize 6 routines and 20 cheers and sidelines each summer and break them down and teach them to participants

Instructor

Hi friend! I’ve always believed that people are more than just their job titles. I’m most inspired by where someone is headed and what motivates them—not just what they do from 9 to 5. But since experience still matters, here’s a little about mine:

I’m a seasoned Program Coordinator and Client Services Manager with over 12 years of experience in the IT and services industry. My background spans operations management, client success, integrated marketing, training, and event planning. I earned my Bachelor of Science in Marketing from George Mason University and recently became a NASM Certified Personal Trainer—because supporting people in reaching their goals matters to me, both in business and in life.

Throughout my career, I’ve helped organizations streamline workflows, enhance client relationships, and bring clarity and structure to complex projects. I love building connections, solving problems, and creating experiences that make an impact.

Long term, my mission is simple: to bring value to as many people as I can and support them in reaching their goals—professionally or personally.

Let’s connect if you're about growth, people-first leadership, and building things that matter.

taplio

The Battle

Alejandro Maldonado

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The Battle

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Dana Ward

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Alejandro Maldonado's LinkedIn Performance

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