Amazon

The one goal of EU Operations Learning and Talent Management is to develop leadership skills of all Amazon employees.
I am primarily responsible for design, project management and delivery of large scale events, such as internal conferences and meetings across all modalities (virtual, hybrid and face to face).
In my role I am enabling people to collaborate and learn in an engaging way, regardless of their physical, cultural or status distance.

Sr. Learning Experience Designer

The one goal of EU Operations Learning and Talent Management is to develop people skills of our managers. In this role I have worked on implementation, evaluation and continuous improvement of talent development programs for mid-senior level managers across EU:

• Supporting adoption of the entire portfolio of development training programs across Amazon EU Operations Customer Fulfillment
• Adjustment and advice for local POCs to support learner experience
• Evaluation of program effectiveness in behavior change
• Design and delivery of custom learning and engagement solutions on demand of site leaders

Learning Business Partner for MEU

As a learning program manager I have developed and managed a self-paced blended learning program for mid-senior level managers across EU.

Learning Program Manager

As an L&D specialist I participated on multiple projects, namely:

• Training content development
• Facilitation of classroom training all over Europe
• Onboarding training program for fresh Amazon managers
• Evaluation of training impact
• On-site consulting services for Amazon Fulfillment Centers

Learning And Development Specialist

The University of Finance and Administration

Teacher of following courses:
• Politics and Media
• Political Science
• Electoral Systems

Teacher of Political Science, Politics and Media

Seminaria, s.r.o.

Development and execution of educational seminars and conferences, both for private and public sector.

Product Manager

Orange Factory: College of art and advertisment

Introduction to Sociology for first-graders.

Teacher of Sociology

Czech Sales Academy

Responsible for preparation of background materials and improving methods of education.

Methodology specialist

College of Tourism and International Business Relations

Teacher of following courses:
- History of Territories
(Modern history and current affairs.)
- Intercultural Communication
(Problems of nationalism, racism, sexism, ageism and etnocentrism.)

Teacher of History of Territories, Intercultural Communication

Voděradská grammar school

High school teacher of facultative courses, partially in English.

Teacher of International Relations, Economics

University of International and Public Relations

Teacher of Media Communication and Personal Management (in English, for ERASMUS visiting students).

Teacher of Media Communication

CERMAT (Centrum pro zjišťování výsledků vzdělávání)

Author of test questions for unified high school final exams (modern history, political science, sociology, economy, law).

Final exam test designer

School of International and Public Relations

High school teacher of following courses:
- European Integration (in English)
- International Relations and Institutions
- Political Science
- Foreign Trade

Teacher of International Relations, Political Science, European Integration

I help to boost your team's engagement and be the⭐leader you always needed. | Leadership eXperience Works

I love to learn and create engaging experiences. I want to be wherever insights are born.
Be it through events, conferences, workshops or 1:1 in a coaching conversations.
I can help you with all of the above and beyond, to support your growth as a professional and human being.

Ales Balcar

BA Manager, Seller Partner Services

- Change managed adoption of new KPI standards across EU HR (4000+ employees).
- Managed analysts supporting 6000 monthly report visits.
- Migrated key pipeline from legacy solutions to AWS and drove front-end data visualization standards.

Senior BI Engineer & Manager Analytics, EU Ops HR

- Developed an AWS based reporting infrastructure for EU Ops Talent Development.
- Built a remote BI team across 7 countries to support 300+ employees.
- Supported senior leadership with analyses to help drive strategic changes on training geographies, training methods, and surveying.
- Developed an end-to-end training scheduling/planning system.
- Won the organisation's global quarterly employee award.

Business Analyst & Manager BI, WW Ops Talent Development

Essent

- Developed new data pipeline to improve data frequency.
- Automated manual MS Excel based sourcing model processes.
- Supported sourcing strategy improvements with novel analysis and insights.

Forecasting Specialist

Teleperformance Benelux

- Developed numerous dashboards that provided three Business Units their "arms and legs" (e.g. leading to significant lowering of call durations to reach target).
- Supported with key insights and data visualizations to help increase our rates in contract negotiations
- Managed a cross-team project to improve metrics accuracy across the data chain

Business Analyst (Liberty Global Customer Service, KPN Sales, others)

- Developed an account manager's dashboard that led to significant improvement of Revenue Sustainability and helped identify untapped account opportunities (which was copied for use by Google internally).
- Developed automated MS Excel reporting solutions with new metrics and insights in place of manual processes.
- Supported strategic decision-making with quarterly analyses and ad hoc data visualizations.

While Google has many Google AdWords partners and resellers, Teleperformance is the only organization in the Benelux working directly with Google to help businesses start and optimize their advertising campaigns.

Business Analyst (Google Adwords)

Self-developed into a driven sales agent. Won notable accolades (e.g. department quarterly 1st prize), bonuses, and performed in a supporting role to supervisors.

taplio

The Battle

Ales Balcar

Ahmet Durgun

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