Shopify

Senior Account Executive, Sales Incubation

Sales Incubation is a newly launched motion within the Revenue org to support our sales team in providing the best experience with our customers. By designing effective playbooks, talk tracks, cadences, value props, and virtually every other piece of the Go-To-Market strategy for new products and bundles.

My role consists of trialling new products in the market to understand demand and market fit, both in existing and new customers. We then take this feedback and research to build the GTM strategy for these products to handoff to the wider Revenue Org.

Highlights:
- Developed NotebookLM AI tool to observe and analyze of hundreds of sales calls to greatly reduce the time needed to comprehend a sales motion's effectiveness
- Pioneered usage of Google Gemini to build sales decks and customer presentations at speed
- Consistently led in activity metrics and overdelivered on quota during every incubation

GTM Account Executive, Sales Incubation

YouTube

- Created, produced and edited thousands of videos during my time as a semi professional gamer (I am now washed up)
- 75,000 subscribers during my peak
- Pivoted to content surrounding travel and wellness in 2024 on a new channel (achieved partner program within 1 year)

Partner

Webflow

Webflow is the premier no-code / low-code platform that has built hundreds of thousands of websites.

My role consisted of engaging leaders at organizations of ~2500 employees, and providing consultative sales support to enable their teams to create incredible websites. This was a full sales cycle role from prospecting to launch.

Account Executive, Webflow Enterprise

Docebo

Docebo is the leading corporate learning management system. Their learning suite enables L&D teams to create, deliver, and measure the impact of their training across the enterprise.

My segment was focused on net new accounts ranging from 2500-5000 employees. In this role I was responsible for full sales cycle selling. From new opportunity generation, through demoing and contracting. Our team focused on engaging HR and L&D leaders at leading enterprise organizations.

Account Executive, Major Accounts

Top Hat

- 270% content quota 2020
- 0% attrition in 2020 
- Promoted to Key Win-Back team for having 0% churn through COVID

Account Executive

Generis

Generis develops industry specific events to senior level executives. We sold seats for Delegates to attend and represent their organizations amongst 100-200 Directors, VPs, and C-Suite executives.

- Managed 2 teams of 3-4 AEs
- Development, training, on-boarding
- Closed over 500 VP/C-Suite level clients over tenure

Sales Manager

- Player/coach role
- Managed 1 team of 3-4 AEs
- 145% to quota
- Promoted to Sales Manager after first event

Team Lead

Senior Business Development Executive

- Full sales cycle role: prospecting, demoing, closing
- 150% average attainment to quota in tenure as contributor

Business Development Executive

Rolls-Royce

- Invoice management to multiple suppliers
- Collaboration with quality assurance, receiving, and accounting departments
- Administration of communications between suppliers

Accounts Payable Specialist

I’m a sales contributor starting from my third day after graduating university... with the final day TBD. 

I travel the world while keeping a focus on my fitness and nutrition, Spanish learning, and remote work productivity.

Mental health, good food, tequila, and new experiences keep me fueled.

Alex Lewis

Connie Richards, CMP

Gusto

Senior Human Resources Leader

Remote

Foster strong partnerships and provide strategic guidance to director and executive-level
leaders overseeing the global revenue pillar, serving as a catalyst to enable operational performance
with positive organizational development, employee engagement, and sustained growth.

Current areas of focus include:
★ Optimize team dynamics and operational effectiveness by offering counsel to departmental
leaders on leadership strategies, organizational design, and performance management.

★ Help the organization navigate the complexities of hyper-growth while ensuring operational
sustainability by championing future-forward initiatives in partnership with the People
Enablement Team.

★ Serve as an advocate for the needs of employees, offering valuable resources and support to
enhance their work experience.

★ Mitigate risks to the company’s culture and operations by guiding sensitive people-related
matters.

★ Spearhead successful change management initiatives, seamlessly guiding organizational
transitions and ensuring smooth implementation of new processes, resulting in enhanced
efficiency and a positive workplace culture.

★ Deliver impactful counsel on scaling processes, strategically enhancing operational efficiency,
and implementing transformative solutions to drive substantial business growth.

★ Act as a brand ambassador for Remote, contributing to the evolution and enrichment of the
company's culture and policies.

People Partner - GTM

Quora

Served as a hands-on advisor to a portfolio of internal business divisions along with driving strategic company-wide initiatives to build high-performing teams rooted in engagement and continual advancement. Executed a high level of impact through the building of vital relationships, training/mentoring, and innovative thought leadership. Key areas of focus included employee relations, learning & development, and employee engagement. Projects included:

★ Developed and nurtured deep relationships with assigned business partners, walking side-by-side with them to help them execute their best leadership capabilities.

★ Cultivated and promoted an exciting culture where employees are engaged, and pain points are immediately and strategically addressed to ensure continual staff satisfaction and retention. 

★ Designed and drove critical People team initiatives, including the framework for remote work (and its needed support), learning and development opportunities, employee events, and more. 

★ Established an active talent pipeline by partnering with the Recruiting team to build out cross-functional programs designed to source and hire top industry talent.

People Partner

Provided hands-on, strategic counsel to the Global Revenue Team (80+ sales, marketing, partnerships, career pathing, business development, and revenue strategy leaders). Focused efforts on full-cycle talent leadership to build and nurture an engaged and creative working culture.  Served as a partner to senior leaders in this critical, highly visible role to drive business transformation initiatives. Acted as a trusted counsel and advisor to the business, utilizing HR expertise and perspective to be an integral part of the business and HR teams at large. 

★ Innovated, enhanced, aligned, and drove the effectiveness of HR Team initiatives alongside the business strategy by cultivating strong cross-functional relationships with business leaders and key stakeholders. 

★ Developed and drove initiatives to close operational gaps and implement the necessary solutions to ensure a high-performing workforce, providing candid and valuable feedback to leaders about talent moves, gaps, promotions, and growth opportunities in partnership with Talent Development. 

★ Recommended and drove improvement to human resources systems, policies, and processes in alignment with the HR team strategy.

★ Scanned and benchmarked the marketplace to identify and promote methodologies/trends to influence the business and HR Team agenda.

★ Worked with line managers and employees to address various people relations issues and represent all interests in a mutually fair manner while serving as main point of contact for employees. 

★Embodied the company culture and act as an ambassador, driving initiatives to re-enforce the culture and values while measuring employee engagement.

Senior Global Human Resources Business Partner

Clearly

Serve as the primary point of contact for employees and leaders, focusing efforts on coaching assigned client groups on how to lead and develop their teams, navigate and resolve employee relations issues, and manage employee development and engagement programs. Own the resolution of highly complex organizational challenges through the design and execution of people-oriented strategies and solutions spanning recruiting, onboarding, training, organizational structure, and retainment. 

★ Guide a team of high-performing HR professionals by utilizing a hands-on mentoring approach and developing performance KPIs to ensure the team’s continual growth and organizational impact. 

★ Play a key role in rolling out mission-critical programs, continually analyzing and interpreting the organization’s need to make effective program adjustments to deliver positive and impactful change management opportunities.

★ Quickly and effectively resolve employee relations concerns by conducting thorough and objective investigations and determining a resolution that satisfies all impacted stakeholders. 

★ Ensure full compliance with all legal and health & safety regulations by maintaining a pulse on all industry changes and pivoting affected policies. 

★ Strengthen the talent pipeline by strategizing with the Talent Acquisition Manager on staffing needs and the subsequent recruitment processes and approaches.

Senior People Partner (Maternity Leave Contract)

Leveraging an extensive HR leadership career to guide business leaders at both large and small organizations, helping clients identify operational gaps, strategize solutions, and execute plans designed to ignite organizational growth, performance, and innovation.

Independent Human Resources Consultant

Direct and lead a portfolio of 475 employees, including C-suite and director-level staff, for this multinational company with over 218 billion online shoppers. Serve as strategic partner to Plus and Retail Merchant Support, Operations & Revenue, Customer Success Escalated Support, and Technology Services – setting the leadership foundation for effective performance management, navigation of employee relations issues, and the conducting of accurate and sustainable people decisions.

★ Rebrand and deliver principles of inclusiveness to inspire diversity, alignment, and global adoption, while simultaneously championing cultural and organizational change through new values and rules of engagement.

★ Identify HCM strategies and manage employee relation issues with HR guidance that empowers the business by capitalizing on a magnetic communication style to effectively drive collaboration across Business Units.

★ Introduce talent management practices, applying a retention and career development focus through promotions, mobility, and pipelining of future leaders to spike team engagement through partnering.

★ Consult and support change management initiatives, organizational structure, and performance management to achieve related cost controls; deliver operational excellence through partnerships with Technology Services, a 1K+ population.

★ Ensure that performance objectives and strategies are supported through applied compensation methods and challenge teams to a goal of flawless execution to bring credibility to the HR service delivery model.

★ Created synergies and a service-oriented environment through an altruistic leadership style; considered a mentor and reliable HR leader. 

★ Ignite the talent pipeline by enabling the early identification of learning & development opportunities, laying the operational groundwork to actively support high-performance teams, and counseling leaders on how to distinguish between performance challenges and development opportunities.

Human Resources Business Partner

IIC Technologies

Provided full-spectrum HR consultancy services to this international provider of geospatial solutions for organizations ranging from aerospace to marine sectors. 

★ Strengthened the recruitment cycle by laying the foundation for new employee job descriptions and counseling recruiters on how to create effective and engaging online job postings.  

★ Cultivated an environment of cohesion and inclusion among remote employees by developing a proposal for company culture enhancements and events to foster team building.

Interim Senior Human Resources Consultant

ITFO Communications, Inc

Hired, developed, and led a remote, contract team of writers, designers, artists, and communicators. Served as project lead in charge of assigning, supervising, and evaluating all staff activities.

★ Improved staff availability and workflow scheduling by establishing a formal leave/time off policy. 

★ Streamlined workforce scheduling by creating a new policy and planning tool to more efficiently pair remote writers to projects based on individual strengths and client feedback

People Operations Manager

Perforce Software

Drove the strategic direction through HR policies and programs for this provider of enterprise-scale development tools for high-profile clients, including Pixar, Salesforce, Adobe, and EA Games. Executed and delivered workforce strategies, optimized HR systems, and enabled continuous process improvements that supported the business goals while leading 5 direct reports.

★ Developed HR policies and procedures across operations in Victoria, BC, and Alameda, CA that delivered much-needed structure, ownership, and accountability to support a 250-employee organization.

★ Seamlessly integrated an HR model that aligned Business-Unit Leaders with dedicated HR professionals and transformed HR Business Partnerships, delivering significant new operational efficiencies. 

★ Designed and executed highly effective labor relation strategies focused on positive work cultures; produced workforce data that enabled new employee programs and improved productivity.

★ Delivered an employee communication strategy that fostered personal ownership on benefits changes and powered an open-door policy for feedback, which shifted mindsets through change management.

★ Served as a vital member of a large-scale Global Benefit Coordination Initiative that ensured consistency across benefits and compensation structures worldwide.

Manager, Employee Relations & Human Resources Operations 

I love people and I love business challenges, so there is no better role for me than leading an HR team rooted in an empathetic approach.

I spend my days helping employers launch creative, human-centric solutions that not only overcome operational obstacles to drive new profits, but they also ignite employee engagement, morale, and overall satisfaction. I excel in supporting a diverse range of verticals, tailoring strategic human resources initiatives to meet the unique needs and challenges of each industry within the organization.

I strive to be an always approachable and fully empathetic leader who maintains an open door to the workforce. By maintaining this two-way relationship with the employee population, I stay in sync with what operational influences are impeding their path to success and work to proactively break down these barriers to deliver a positive and solidly productive team.  

Whether it is a business process or a cultural issue, I provide the vision and counsel that steer organizations in the right direction. 

Oh, and I am a die-hard hockey fan, so you know that I can remain calm and steadfast, even in the most stressful of situations!

Some notable contributions include:

➜ Managed a first-rate Remote Employee Culture Experience and rolled-out the “Remote Work in The Tech World” to People Ops employees from various tech firms across Victoria, including Workday and Amazon’s Abe Books division.

➜ A critical member of the Global HR Team throughout worldwide offices in Canada, the U.S., U.K., and Australia. Delivered double-digit employee engagement results year-over-year by executing a thoughtful talent approach, consistent strategic business priorities, and demonstrative employee engagement practices.

➜ Drove a culture focused on anti-bias treatment through ageism. Attended the Culture Amp Culture First 2019 conference in San Francisco and facilitated a training module on anti-bias treatment from the platform presented, receiving 100% employee participation while also reaching a new population.

➜ Powered the organization's position on non-mandatory soft-skills training by presenting sessions on “Feedback and Feedforwarding, Respectful Workplace," “Impactful Compensation Conversations," and “How to Speak to your Direct Reports about Performance,” resulting in 100% employee engagement and increased leadership accountability.

☛ I enjoy chatting with industry colleagues, so let's connect! ☚

Serve as a hands-on advisor to a portfolio of internal business divisions along with driving strategic company-wide initiatives to build high-performing teams rooted in engagement and continual advancement. Execute a high level of impact through the building of vital relationships, training/mentoring, and innovative thought leadership. Key areas of focus include employee relations, learning & development, and employee engagement. Current projects include:

★ Develop and nurture deep relationships with assigned business partners, walking side-by-side with them to help them execute their best leadership capabilities.

★ Cultivate and promote an exciting culture where employees are engaged, and pain points are immediately and strategically addressed to ensure continual staff satisfaction and retention. 

★ Design and drive critical People team initiatives, including the framework for remote work (and its needed support), learning and development opportunities, employee events, and more. 

★ Establish an active talent pipeline by partnering with the Recruiting team to build out cross-functional programs designed to source and hire top industry talent.

taplio

The Battle

Alex Lewis

Connie Richards, CMP

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?