Hatch

Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch. 

Combine text, email, and voicemail to enhance your speed-to-lead, sales follow-up, and customer experiences. 

Visit our website to learn more and start improving your ROI today.

Website
https://www.usehatch.ai

Mid-Market Account Executive

Primary Venture Partners

The Sales Mastermind Network is a vetted community of the top individual sellers in NYC tech. Members of this exclusive network gain access to mentorship, coaching, and networking with top sales execs in their industry, as well as to a forum for sharing best practices and resources with their peers.

Founding Member, Sales Mastermind Network

Lantern

Q1 2025 (Ramp quota): 180% quota attainment
Q2 2025: 204% quota attainment

AI Agents that unlock your hidden revenue. Backed by Primary Ventures, Moxxie Ventures, 8VC, 8-Bit Capital, Coalition Operators, as well as operators from companies like Facebook, Salesforce, Retool, Calendly, and many more.

Sales Lead

Navan

Senior Mid-Market Account Executive, Expense

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control. 

Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. 

Learn more at www.navan.com

Commercial Sales Manager, Expense

Chili Piper

Q1 2023: 123% quota attainment
CY 2022: 125% quota attainment

Senior Account Executive Sales Manager

Chili Piper is the leading inbound conversion software, used by top B2B revenue teams like Intuit, Twilio, Spotify, and Gong.

We’re on a journey to build the best company to work for and to work with while trying to make the world a better place. Our team is distributed around more than 160 cities and 35 countries around the world. Join the movement!

Account Executive Sales Manager

Account Executive Team Lead

Q2 2020: 54.5% quota attainment
Q3 2020: 86% quota attainment
Q4 2020: 86% quota attainment
Q1 2021: 120% quota attainment
Q2 2021: 154% quota attainment
Q3 2021: 149% quota attainment
Q4 2021: 105% quota attainment

Senior Mid-Market Account Executive

Orchid Black 

Orchid Black is a growth services firm that accelerates and creates value for select founder-led, tech-forward companies. We use our experience-driven insight and execution to amplify their value in the marketplace — and in the world. (Orchid Black is a business of Morgan Hill Capital Partners, LLC)”

Associate Partner

Justworks

Justworks is a fast-growing technology startup making it easy for businesses to hire and take care of their team.

Justworks got our start in late 2012 and are currently backed by Thrive Capital (Instagram, Warby Parker, Twitch), Index Ventures (Dropbox, SoundCloud, Skype), Bain Capital Ventures (LinkedIn, Jet, Vonage) and Redpoint Ventures (Netflix, Stripe, Zendesk) Lead by former Amazon, Etsy, Tumblr, Zillow, and Groupon executives, our goal is to help companies through great software.

Today, we support companies with their payroll, benefits, payments and compliance needs. In everything we do, we strive to build the best possible product.

Account Executive

Paycom

Paycom offers cloud-based human capital management software that helps businesses streamline their employment processes from recruiting and hiring through termination or retirement and everything in between.

Sales Representative

Wells Fargo

Account Representative

BlackTree Healthcare Consulting

• Work within client-specific databases to provide Accounts Receivable Support to various homecare and hospice organizations nationwide
• Analyze and record trends in payer processing to improve efficiency and increase collection rates
• Exercise time-management, organizational, and assessment skills while involved in multiple ongoing projects focused on revenue recovery and process improvement
• Conduct training sessions for providers and healthcare administrators on how to utilize software applications to facilitate physician orders, verify face to face visits, and electronically sign referrals 
• Contribute to multi-million dollar AR projects for billion dollar, publically traded, fortune 1000 corporations
• Prepare client deliverables consisting of Excel models and Word documents
• Attend bi-weekly training programs to remain up-to-date on legal regulations, compliance issues, and the changing landscape of healthcare

Analyst

Commercial Sales Manager, Expense at Navan

Alex is a customer obsessed sales professional who uncovers business value with innovative tactics & strategies. As somebody whose dominant trait is outgoing, Alex is always open to establishing mutually beneficial relationships and providing support. Other areas of interest include:

⚫ Revenue Development ⚫
Direct & Channel Go-to-Market Strategy & Messaging - Customer Acquisition - Outbound/Inbound Pipeline Generation

⚫ Strategy & Planning ⚫
Market & Opportunity Assessment - Competitive Analysis - Structure & Culture

⚫ Product Excellence ⚫
Product & Marketplace Development - Customer Success & Support

Alex Franco

Expert Customer Love Engineer

Senior Customer Love Engineer

Chili Piper is the leading inbound conversion software, used by top B2B revenue teams like Intuit, Twilio, Spotify, and Gong.

We’re on a journey to build the best company to work for and to work with while trying to make the world a better place. Our team is distributed around more than 160 cities and 35 countries around the world.

Customer Love Engineer

Responsible for using knowledge of SQL, Java, XML and web-based apps to troubleshoot and resolve issues regarding SAP Ariba Cloud Application focusing on customer service, including frequent, high quality communication.

• Provide high technical assistance to SAP customers via the company ERP ITSM system;
• Create internal and external content for SAP Ariba's User Community and internal knowledge base;
• Liaise with customers and Product Engineering to identify, prioritize, and resolve reported system defects;
• Provide a high level of expertise with product functionality as well as continue developing core product skill set as new innovations are released;
• Ensure that emergency situations or business critical issues are resolved in the most timely and effective manner possible;
• Troubleshoot SAP Ariba's customers issues by using SQL, Java and object-oriented programming;
• Provide solutions to any issues regarding XML, including SOAP and HTML requests and http/https.

SAP Ariba Technical Support Engineer

Dell

• Monitors and maintains applications and restores services for end users. 
• Analyzes software and hardware problems and coordinates workable solutions;
• Performs system software upgrades including planning and scheduling, coordination and deploying; 
• Ensures availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance;
• Manages, resolves and documents issues and events related to system and environment availability;
• Monitors and measures performance characteristics of applications;
• Performs routine maintenance;
• Communicates with all stakeholders (customers, development teams, end users, etc.) to address system issues.
• Proposes and implements systems enhancements that will improve the reliability and performance of the system;
• Learns new applications, Dell-specific technologies, system behavior and business processes as they relates to customer needs;

Application Management Analyst

• Resolve all WoWs and incidents within SLA targets;
• Ensure proper handoff of issues;
• Timely and accurately document resolution activities;
• Diagnose, prioritize and escalate tickets to IM;
• Follow up on escalated issues with Level 2 ( IM2 ) and Readiness where applicable;
• Identify needed KB articles and create with approvals with Level 2 ( IM2 ) and Readiness;
• Implement improvement Monitoring initiatives;
• Participate in transition and technology training;
• Review incoming and existing incidents and tasks;
• Audit open tickets to determine team member workload;
• Ensure handoffs between shifts are handled correctly;
• Check broadcast messages in Remedy and alerts team as needed;

Technical Analysis Sr. Associate

IT professional with 10+ years of experience in a multicultural environment. I'm a team player, fast-learner and proactive Support Engineer with a solid experience with Application Support.

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Alex Franco

Bibiana Lorscheiter Afonso

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