Microsoft

♦ Led a team of 12 in the architecture, design, and development to deliver a new internal service for all production clouds at Microsoft. Drove the collection of requirements from 4 separate customers through multiple interviews and meetings per customer to understand their use case for VMs used for troubleshooting. We designed a centrally managed and scalable compute solution that enables engineers to simply click a button to login to a fresh and secure virtual machine to test their service or reproduce a customer issue that is automatically deleted when no longer needed. This service replaced 100% of insecure debugging virtual machines from 2 cloud environments and contributed to automated front-end testing for 2 other product teams.
♦ Championed the augmentation, development, and coordination with cross-organizational teams to deliver the internal DevOps platform used to automate the deployment of 100+ services into special cloud environments saving more than 200 engineering hours per month over the existing process.
♦ Reduced network isolation deployment times by 40% by and eliminated the need for two users to initiate concurrent deployments while increasing the completion rate of deployments by optimizing the code running the deployments.

Site Reliability Engineer II

US Navy

♦ Led the design, development, team of 5, and delivery of an application and database solution to solve inconsistent human resource response times and reduce labor-intensive operations.
♦ Communicated with 15+ users to draft requirements and iteratively deliver functionality based on their feedback.
♦ Designed back-end database tables to include fields, data types, and relationships to implement 5+ functionalities in application.
♦ Troubleshot over 700 customer inquiries on application functionality and desired features resulting in 20+ major bug fixes and minimal data loss.
♦ Researched objects and syntax required to deliver automated filling of paperwork cutting 3 weeks of work down to 5 minutes semi-annually.

Application Development Lead

♦ Led a team of analysts dedicating 3,500 hours, analyzing 250,000 results from 200+ queries; resulted in valuable intelligence from 28 previously undiscovered documents, 20% of which yielded 500+ new selectors, increasing the number of known selectors for the team by 25%.
♦ Executed queries on targeted DNI and DNR selectors to satisfy intelligence needs.
♦ Performed tasking, maintenance, and compliance for all targets.
♦ Performed contact chaining to identify the center of gravity in organizations.
♦ Identified new electors for tasked and developing targets

Target Digital Network Analyst

♦ Provided timely SIGINT reporting to the IC through 1,000+ hours of analysis, 150 hours of quality control, and 80 hours drafting 5+ reports. Efforts increased mission production by 200% and established the standard for reporting in the 502 CMT in support of Pacific Commander's objectives.
♦ Drafted and edited initial reports based on quality assurance findings.
♦ Performed both initial and final quality assurance on reports drafted within 502 CMT before released tot he Intelligence Community.
♦ Provided reporting information in response to Intelligence Community (IC) requirements and in accordance with missions of Signals Intelligence (SIGINT), Information Assurance, and Computer Network Operations.

Target Analyst Reporter

♦ Operated signals collection equipment, systems, and antennas for analysis in identifying essential elements of information.
♦ Maintained cryptologic databases to gather additional target information and operating characteristics while protecting sensitive methods and sources.
♦ Supervised signals collection, analysis, reporting, SI communications and assigned personnel.
♦ Allocated Signals Intelligence collection resources and adjusted tasking as required.
♦ Complied with classified information storage, transportation, and protection requirements.

Cryptologic Technician

♦ Located and detected new and sustained targets of interest through search and survey.
♦ Executed Radio Frequency (RF) scans to identify relocated or Off The Air (OTA) targets of interest.
♦ Processed high priority sustained collect signals including both Digital Network Intelligence (DNI) and Dialed Number Recognition (DNR) across multiple field sites.
♦ Identified, troubleshot, and mitigated collection and processing issues associated with sustained mission across two major assets.

Signal Recovery Team (SRT) Signals Analyst Lead - National Security Agency (NSA)

♦ Performed the fix actions necessary, including restarts, configurations, and maintenance.
♦ Performed acquisition, analysis and reporting of state-of-the-art communications signals at the intermediate level.
♦ Provided indications and warnings to national level policy makers through data collection processing and forwarding to the Office of Primary Interest.
♦ Trained operators in the use of multiple follow on processors, signals databases, and other tools needed to complete relocated missions.

Signals Collection and Analysis Operator - National Security Agency (NSA)

♦ Built Infra-as-Code to dynamically generate configuration files for back-end Skype/Teams call routing deployments for more than 5 environments.
♦ Automated feature flag detection resulting in identification and creation of over 1,000 bugs saving more than a month over the current process in the delivery of features for 3 special cloud environments for Microsoft Teams application.

Site Reliability Engineer

Northwestern Mutual

♦ Used financial vehicles to help clients achieve their personal financial goals.
♦ Licensed to sell Life and Health Insurance in the State of Ohio.

Financial Representative Intern

Alex Thielman

Better Software

"99% of new software products built by agencies requires rebuilding when it's to time scale or make changes to it. The rest 1% is built by us."

As the founder of Better (Prev: Jalan Technologies), I have been instrumental in building and growing this premier software development company from its inception. With a strong vision and relentless dedication, I have nurtured the company into a successful venture that delivers top-notch solutions to clients.

Key Achievements:

1. Personally interviewed and selected over 400+ engineers, sales, and marketing candidates to curate a world-class team of 40+ professionals.
2. Spearheaded product development efforts for more than 15 venture-backed startups and medium-sized enterprises, taking complete ownership of the projects.
3. Remained actively involved in coding, dedicating at least 8 hours a day to hands-on development work.
4. Led the strategic direction of the company, aligning it with industry trends and client needs.
5. Oversaw project execution, ensuring high-quality and timely deliverables.
6. Fostered a collaborative and innovative work culture within the team.
7. Established strong relationships with clients, driving customer satisfaction and repeat business.

By leveraging my technical expertise and leadership skills, I have positioned Better as a reliable partner for businesses seeking cutting-edge software solutions. I continue to drive the company forward, embracing new challenges and opportunities to deliver excellence in the software development space.

Founder

Better Marketing

Champions Studio

Champions Studio is kids exclusive club where kids can not only have fun, but also learn, grow and develop in a safe and nurturing environment.

We launched first club (a 7000 sqft facility) in Jaipur, checkout - https://www.instagram.com/reel/CuWnVDgqYga

As a parent,Sonam and I started this to reduce the over exposure of kids to digital screens after school.

Co-Founder

Various

As an Entrepreneur, I embarked on a dynamic journey of innovation and leadership, founding and leading multiple ventures that have left a lasting impact on diverse industries.

YoAccess [March 2016 – Dec 2016]
At YoAccess, I successfully built a mobile app that connected people to a global network of WiFi hotspots. Garnering support from Facebook, Microsoft, and IAMAI, the app achieved 20K+ installs with 4+ ratings, revolutionizing WiFi accessibility.

Yo Office [March 2015 – March 2016]
As the founder of Yo Office, I launched an e-commerce site for office supplies. Onboarding 1300+ SKU's, 50+ sellers, and 100+ customers, the venture achieved break-even in just 5 months, disrupting the office supplies market.

Through these entrepreneurial endeavors, I honed my skills in strategic planning, team leadership, and product development. My passion for innovation and determination to drive success led to the fruition of these ventures, creating meaningful solutions for users and businesses alike.

Independent Entrepreneur

ResolutionTube

As a Principal Software Engineer at ResolutionTube, I led a high-caliber team of 5+ engineers in the development of cutting-edge Augmented Reality (AR) applications for Android, iOS, and web platforms. 

With a focus on innovation and efficiency, I collaborated with the sales team to secure deals with Fortune 500 companies. My expertise in Objective-C, Java, C#, .NET Web API, HTML5, CSS3, JavaScript, WebRTC, OpenTok, Azure, and Twilio empowered me to deliver exceptional solutions. At ResolutionTube, 

I thrived on challenges and played a key role in positioning the company as a leader in AR-based field technician applications.

Principal Software Engineer

During my time at Microsoft, I contributed to the success of two prominent products - Xbox and Bing. As a Software Engineer, I played a key role in developing iOS apps for Xbox Music and SmartGlass Xbox 360 & XboxOne, both of which garnered 1Mn+ installs with 4+ ratings.

Additionally, I contributed to the frontend server and various features on Bing's mobile website and Android app. My expertise in C++, Objective-C, C#, ASP.NET, HTML5, CSS3, and JavaScript allowed me to deliver high-quality solutions for both platforms.

My experience at Microsoft exposed me to cutting-edge technologies and a dynamic work environment, shaping me into a versatile and innovative professional. I'm proud to have been part of this world-renowned organization and excited to continue making an impact in the tech industry.

Software Engineer

Ames Laboratory

Machine Learning,  Steganalysis software for Iowa's ICAC Task Force to help with their investigations

Research Assistant

Google

Engineering Intern

Tata Consultancy Services

Software Developer

If you’ve scrolled down till here, I have already intrigued you and you know about me enough. Let’s make this part about you. 

Are you also tired of Software that’s just code and not currency? A Clutch Study conducted in 2022 says 42% businesses are dissatisfied with the Software solutions they have. 

Because those Software Products are: 

→ Clunky
→ Useless 
→ Confusing 

Which means, they: 

→ Bleed resources 
→ Frustrate users 
→ Stifle growth 

But I believe your Software product should not be a burden, but a solid foundation that:

→ Fuels your business 
→ Doesn't break in future 
→ Drives user engagement 
→ Makes lives of your team and users easier


And that’s where I come in. A 15+ years experienced Software Engineer who’s not just an IITian with fancy credentials but a passionate problem solver. 

I code not for you but for your market, your users and to solve their real-world problems. 

And here's how I have helped other Small/Mid level enterprises like you: 

- Raised a Dental Support organization over $120Mn revenue
- Drew a solar installation business to over $100Mn revenue 
- Helped a home mortgage company to become a unicorn
- Helped a Ranch management software to be acquired 


My clients say I am better than 99% others because:

I don’t build for paychecks, I build for impact
I am an entrepreneur myself and speak your language 
I write code that works not just looks good on slide deck

And, if you want your Software Product to be solid as rock, I am your person. 

Book a 1:1 call and let’s talk how we can make it happen for your business.

taplio

The Battle

Alex Thielman

Jai Jalan

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