Alicia H.

WUNDERFiX | JobRad Gruppe

WUNDERRFiX is a venture of the JobRad group, the largest bicycle leasing provider in Germany.
WUNDERFiX specializes in repair service solutions for D2C online bike sellers.

The problem that WUNDERFiX solves:
WUNDERFiX tackles the problem that D2C online bike sellers have the challenge of offering their customers efficient and fast customer support. A lack of partner networks often leads to long waiting times for service requirements, returns and high administrative and coordination costs.

Here are the key facts:
With the help of experienced remote mechanics and an app, problems with the bike are diagnosed and solved together with the cyclists in video calls. If problems cannot be solved directly in the video calls, WUNDERFiX also takes care of the coordination and processing of service cases by forwarding them to local specialist bike workshops. WUNDERFiX guarantees that the customer support tickets will be resolved. If tickets cannot be resolved, no costs are incurred.

Chief Financial Officer

DPOrganizer

Chief Executive Officer

Head Of Finance

Lilium

Finance Business Partner

Above.se

We are a Scandinavian innovation agency driving positive change through a seamless fusion of strategy, design and technology.

Our holistic, everyone-on-board approach has proven successful in taking strong concepts and iconic products from sketchpad to market – and beyond, into people’s everyday lives.

We are one big mirrorball of inventors, strategists, dreamers, entertainers, thinkers, doers, coders, designers, storytellers, researchers and engineers who strongly believe that great minds don't think alike.

Therefore, we embrace each other's differences, skills and personalities, to see ourselves evolve and grow – as a team, and as human beings.

Financial Controller

INOKS Capital SA

•	Preparation of investment/divestment supporting documents.
•	Laise with clients and services providers
•	Preparation of payment orders
•	Daily reconciliation of investment/divestment ledgers with bank accounts
•	Compilation of monthly investment/divestment ledgers.
•	Communicating with service providers in charge of investment vehicles monthly accounting
•	Investigating possible discrepancies and proposing corrective actions.

Reporting Officer

Fatigue Science

•Responsible for the integrity of financial information and maintenance of systems of the organization. 
•Responsible for budgeting, forecasting, strategic financial planning and analysis, financial accounting, statutory reporting, management and business metrics reporting, and all general accounting functions. 
•Responsible for preparation and presentation to Board of Directors quarterly CFO report. 
•Responsible for preparation of US GAAP financials. 
•Responsible for complying with federal, provincial, and local legal requirements. 
•Studied existing and new legislation; anticipating future legislation; enforcing adherence to requirements; filing financial reports; advising management on needed actions. 
•Responsible for policymaking and development of internal controls where required. 
•Implemented efficient working processes and coordinated, assigned and reviewed the work of employees engaged in: accounts payable and receivable, payroll and bank reconciliations. 
•Responsible for lowering receivables from over 120 days to 60 days.

Controller

Byrne & Associates

•Review and prepare internal payroll remittance, HST returns, T4s, and financial statements.
•Drafted financial statements and notice to readers for private companies.
• Prepare personal and corporate tax returns; identify tax planning opportunities and present scenarios to managers and partners for consideration.
•Coached and mentored junior team members and provided them with on job training.
•Delivered high quality services and initiated key relationships; function as a first point of contact, as viewed by client.

Accountant

•Responsible for preparation of payroll, GST/HST returns, T4s and T5s.
•Responsible for assisting CFO with preparation of MD &A.
•Responsible for hiring and training new employees.
•Responsible for assisting auditors to transition company from GAAP to IFRS while maintaining day to day accounting.
•Responsible for preparation of monthly financial statements, with foreign entity consolidations for reporting deadlines.
•Implemented internal control policies and procedures as well as financial systems to minimize fraud risk and liability.

I crave challenges.

Ten years ago, I left Canada in search of a bigger mountain to climb. Geneva was the first stop, followed by the endless summer days of Stockholm. Three and a half years later, I found myself in Munich, where I joined Lilium and helped build something that reimagined air mobility. That path brought me back to Stockholm, where I became CEO of DPOrganizer and led a team focused on building a future where privacy and innovation grow together.

In May 2024, DPOrganizer was acquired by DataGuard. After a successful handover, I returned to Germany, this time to Freiburg, where I’ve joined WUNDERFiX, part of the JobRad Group, helping reshape how bike service works in a digital-first world. I’m actively learning the cycling industry and spending more time in the saddle as I explore this new space from every angle.

I’ve helped grow companies from the ground up, scaling revenue from zero to millions and teams from a handful of people to high-performing units. At Fatigue Science, we grew from three to seventeen people and reached over $2.5 million in revenue in under three years. I’ve worked with teams that earned global recognition in fintech, wearables, AI, and design.

Outside of work, I stay sharp and grounded through sport. I play softball in Freiburg and stay active in bandy, hockey (61 hat tricks and counting), rugby, and powerlifting. I think clearly when I move and solve problems with persistence, energy, and curiosity.

If you want to talk startups, strategy, sport, or just grab a great cup of coffee, I’d love to connect. Virtual or in person, I’m always up for a good conversation.

The Global Business Initiative on Human Rights

Member Peer Learning Director

Graduate Institute of International and Development Studies

My research focuses on how corporate sustainability narratives change our social reality by shaping expectations around corporate behaviour. The instrumentalisation of these narratives creates a discourse that challenges the ideational aspirations and practical implications regarding the role of business in society. This power to shape social knowledge ultimately influences the context in which both sustainability-endorsing and non-endorsing businesses operate.

PhD : Responsible Business, Sustainability and Human Rights

Teaching assistant in the Department of Political Science and International Relations for quantitative and qualitative courses at the graduate level. On the quantitative side, I run weekly lab sessions for Statistics I and II, as well as social network analysis, using R. On the qualitative and discussion-based, supported courses include core introductory classes on Political Science and International relations for Masters and PhD students, Comparative Politics, UN Peacekeeping operations, Strategic and Future Thinking, and Identity and Conflictuality in Sub-Saharan Africa, Social Origins of Mass Atrocities, Ocean Politics, Conflict in South East Asia, and International Organisations.

Teaching Assistant

Provide pedagogical and career support to BA level international students and for the Graduate Institute's mentorship programme. Run an "International Geneva Immersion and Outreach Programme" that includes convening and leading discussions with professionals in the humanitarian and development sector in the city.

Graduate Student Mentor

Leading negotiations with the administration to improve contractual and working conditions for all IHEID assistants.

President, Assistants' Association (ADA)

United Nations Institute for Training and Research (UNITAR)

I have been working with UNITAR’s Green Development and Climate Change Programme Unit (GCP) to develop individual and institutional capacities to advance green and climate resilient development in support of the Sustainable Development Goals on the nexus between environmental sustainability and food, human rights, and gender equality.

Climate Change and its nexus to Human Rights, Gender and Food Waste

Independent

Work on embedding human rights and social sustainability considerations in corporate value propositions to ensure that global agricultural supply chains are inclusive, help to improve rural landscapes, and advance the SDGs. In charge of developing and communicating internal and external corporate strategies and roadmaps, priorities, approaches, and collaborative field projects that support farmers in the adoption of good social and environmental practices. Supported and coordinated with internal functions, suppliers, and external partners working to make farmer livelihoods more resilient, improve food and nutrition security, strengthen food systems, and contribute to the overall long-term sustainability of agricultural supply chains.

Consultant: human rights in supply chains, labour standards, sustainability, sustainable development

Third World Centre for Water Management

Authored numerous research papers, briefs and project proposals on sustainability, economics, public policy, international affairs, development issues and trade, including two books on sustainable supply chains in India (dairy) and Colombia (coffee). Associate editor for the Centre’s publications, including journals, articles, and books for Taylor & Francis, Routledge and Oxford University Press.

Research Fellow and Associate Editor

Nestlé

Worked with the business across geographies and functions to help address issues related to the social and environmental sustainability of the company’s global supply chains. Developed, implemented, and delivered action plans and advocacy messages on all things human rights, sustainability, the Sustainable Development Goals, inclusive supply chains, equality, nutrition and food security. Key to this was developing sustainability strategies and roadmaps as well as crafting the messaging required for senior managers, and public affairs and media relations functions to engage with stakeholders, the media, civil society or concerned consumers. 

This work was only possible by actively collaborating with the many internal functions, suppliers, implementing partners, and external groups ensuring the company meets its public commitments. It also entailed identifying and activating opportunities for Nestlé to make a positive impact on society in areas by respecting human rights, creating economic opportunities for youth, empowering women, promoting thriving and resilient rural communities, nurturing diversity and inclusion, and protecting the environment. 

For a year and a half, I had the opportunity to help shape, coordinate, and steer the implementation of the company's global youth initiative: Nestlé Needs YOUth. I worked to mobilise the company's global value chain to help create economic opportunities for 10 million young people by 2030!

Public Affairs, social and environmental impact specialist

Wrote reference and foundational briefings and research papers Nestlé could use for internal and external communication to assess global sustainability challenges, risks, and opportunities.
Maintained the Public Affairs and International Relations senior management team abreast with the latest developments, innovations and discussions about the sustainable intensification of agriculture, access to food, the future of work, and the role of business in the development agenda and the Sustainable Development Goals.

Economist

National University of Singapore

Worked with a leading academician in the field of health research systems, global health governance and research transparency & accountability to: 
- Map the biobank landscape in developing countries and the management of ethical considerations in their operations. 
- Develop a framework to assess the socioeconomic, political and ethical implications of private sector participation in advancing health-related agendas in developing countries.
- Research the ethical frameworks for governing the functioning of biobanks in developing countries.

Research Fellow

Independent  

Authored policy briefs and other publications on private sector business practices that create a ‘community of interests’ between farmers, factory workers, ancillary companies, and consumers. Research focused on social- corporate interdependent prosperity, the role of the private sector in fostering local development, enlarging the scope of corporate social responsibility, rural development and sustainable procurement networks. In depth case studies looked at sustainable coffee production in Colombia (June 2013) and dairy district development in Moga, India (June 2012).

Independent Consultant on sustainable sourcing and inclusive supply chains

WASMO - Water and Sanitation Management Organisation

Advised WASMO's Managing Director, Dr. Rajoiv Gupta on the design and implementation of local policies channeling national and international programmes focused on improving health, disbursing cash transfers, and income generating initiatives for women and tribal minorities.
Developed socio-economic and wellbeing indicators to assess the impact of Gujarat’s water supply system on health, nutrition, living standards, economic development and the enhanced role of women in society.
Monitored the implementation of income generating activities for women in tribal areas and conducted research on how to best integrate the goods they produce into local, national, and international supply chains.

Social development and gender specialist

UNDP

Local development specialist, ART Global Initiative (Articulation of Territorial and Thematic Networks for Human Development). Main duties included: liaising with multilateral donors and partner institutions and local authorities; assisting the International Coordinator, Programme Specialists and Technical Advisors in overseeing the Initiative’s progress in the 21 countries of intervention in Latin America, Asia, Africa and the Balkans; preparing strategic UNDP policy position papers, project proposals, progress reports, knowledge products, and academic syllabi for virtual courses on local development; and supporting the Initiative’s global communication strategy and resource and partner mobilisation efforts.

Local development specialist, project manager

I am an experienced sustainability and human rights specialist thrilled about finding ways to enhance people's dignity. I focus on anchoring human rights at the core of business models, protecting workers and communities, and establishing accountability frameworks that encourage responsible business conduct, offer redress to victims, and amplify positive human rights outcomes.

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Alicia H.

Andrea Biswas Tortajada

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