Alicia H.

WUNDERFiX | JobRad Gruppe

WUNDERRFiX is a venture of the JobRad group, the largest bicycle leasing provider in Germany.
WUNDERFiX specializes in repair service solutions for D2C online bike sellers.

The problem that WUNDERFiX solves:
WUNDERFiX tackles the problem that D2C online bike sellers have the challenge of offering their customers efficient and fast customer support. A lack of partner networks often leads to long waiting times for service requirements, returns and high administrative and coordination costs.

Here are the key facts:
With the help of experienced remote mechanics and an app, problems with the bike are diagnosed and solved together with the cyclists in video calls. If problems cannot be solved directly in the video calls, WUNDERFiX also takes care of the coordination and processing of service cases by forwarding them to local specialist bike workshops. WUNDERFiX guarantees that the customer support tickets will be resolved. If tickets cannot be resolved, no costs are incurred.

Chief Financial Officer

DPOrganizer

Chief Executive Officer

Head Of Finance

Lilium

Finance Business Partner

Above.se

We are a Scandinavian innovation agency driving positive change through a seamless fusion of strategy, design and technology.

Our holistic, everyone-on-board approach has proven successful in taking strong concepts and iconic products from sketchpad to market – and beyond, into people’s everyday lives.

We are one big mirrorball of inventors, strategists, dreamers, entertainers, thinkers, doers, coders, designers, storytellers, researchers and engineers who strongly believe that great minds don't think alike.

Therefore, we embrace each other's differences, skills and personalities, to see ourselves evolve and grow – as a team, and as human beings.

Financial Controller

INOKS Capital SA

•	Preparation of investment/divestment supporting documents.
•	Laise with clients and services providers
•	Preparation of payment orders
•	Daily reconciliation of investment/divestment ledgers with bank accounts
•	Compilation of monthly investment/divestment ledgers.
•	Communicating with service providers in charge of investment vehicles monthly accounting
•	Investigating possible discrepancies and proposing corrective actions.

Reporting Officer

Fatigue Science

•Responsible for the integrity of financial information and maintenance of systems of the organization. 
•Responsible for budgeting, forecasting, strategic financial planning and analysis, financial accounting, statutory reporting, management and business metrics reporting, and all general accounting functions. 
•Responsible for preparation and presentation to Board of Directors quarterly CFO report. 
•Responsible for preparation of US GAAP financials. 
•Responsible for complying with federal, provincial, and local legal requirements. 
•Studied existing and new legislation; anticipating future legislation; enforcing adherence to requirements; filing financial reports; advising management on needed actions. 
•Responsible for policymaking and development of internal controls where required. 
•Implemented efficient working processes and coordinated, assigned and reviewed the work of employees engaged in: accounts payable and receivable, payroll and bank reconciliations. 
•Responsible for lowering receivables from over 120 days to 60 days.

Controller

Byrne & Associates

•Review and prepare internal payroll remittance, HST returns, T4s, and financial statements.
•Drafted financial statements and notice to readers for private companies.
• Prepare personal and corporate tax returns; identify tax planning opportunities and present scenarios to managers and partners for consideration.
•Coached and mentored junior team members and provided them with on job training.
•Delivered high quality services and initiated key relationships; function as a first point of contact, as viewed by client.

Accountant

•Responsible for preparation of payroll, GST/HST returns, T4s and T5s.
•Responsible for assisting CFO with preparation of MD &A.
•Responsible for hiring and training new employees.
•Responsible for assisting auditors to transition company from GAAP to IFRS while maintaining day to day accounting.
•Responsible for preparation of monthly financial statements, with foreign entity consolidations for reporting deadlines.
•Implemented internal control policies and procedures as well as financial systems to minimize fraud risk and liability.

I crave challenges.

Ten years ago, I left Canada in search of a bigger mountain to climb. Geneva was the first stop, followed by the endless summer days of Stockholm. Three and a half years later, I found myself in Munich, where I joined Lilium and helped build something that reimagined air mobility. That path brought me back to Stockholm, where I became CEO of DPOrganizer and led a team focused on building a future where privacy and innovation grow together.

In May 2024, DPOrganizer was acquired by DataGuard. After a successful handover, I returned to Germany, this time to Freiburg, where I’ve joined WUNDERFiX, part of the JobRad Group, helping reshape how bike service works in a digital-first world. I’m actively learning the cycling industry and spending more time in the saddle as I explore this new space from every angle.

I’ve helped grow companies from the ground up, scaling revenue from zero to millions and teams from a handful of people to high-performing units. At Fatigue Science, we grew from three to seventeen people and reached over $2.5 million in revenue in under three years. I’ve worked with teams that earned global recognition in fintech, wearables, AI, and design.

Outside of work, I stay sharp and grounded through sport. I play softball in Freiburg and stay active in bandy, hockey (61 hat tricks and counting), rugby, and powerlifting. I think clearly when I move and solve problems with persistence, energy, and curiosity.

If you want to talk startups, strategy, sport, or just grab a great cup of coffee, I’d love to connect. Virtual or in person, I’m always up for a good conversation.

ELA Container

I am currently employed at ELA Container as an Account Manager, where my responsibilities include the sale and rental of modular container solutions to customers. 

-Building and maintaining client relationships with our clients to ensure their ongoing satisfaction and loyalty. This involves regular communication, understanding their needs, and providing solutions that exceed their expectations.
-Identifying new business opportunities by actively seeking out new prospects and market opportunities to drive growth. This includes market research, networking, and developing strategic plans to expand our customer base in Sweden.
-Collaborating with cross-functional teams ensuring seamless project execution from initial consultation to final delivery and installation.
-Providing exceptional customer service by acting as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience throughout the project lifecycle.
-Sales and Account Management through overseeing the entire sales process, from initial contact and proposal development to negotiation and closing deals.

Account Manager

I was employed as an Associate Project Engineer at ABB in Västerås, where I played an integral role in the successful execution of supply chain management and sales projects.  

-This role places a large emphasis on Export Control and Trade Compliance processes. 
-Identifying lower than expected On-Time Delivery rates and collaborating with the relevant suppliers to make improvements. 
-Populating the ServIS (service) database with historical, current and potential future project details. 
-Engaging with the Supply Chain Management (SCM) Team to optimize processes and enhance overall efficiency.
-Engage in ongoing training sessions with the Supply Chain Management (SCM) and Sales Team to advance departmental knowledge and expertise.

Associate Project Engineer - Marine & Ports Department

In this role, I prioritized Export Control and Trade Compliance processes and strategically mapped sales opportunities by conducting market research to enhance the success of engineering projects.

-Export Control and Trade Compliance processes were at the forefront of this position. 
-Mapping out sales opportunities by area, including conducting market research and creating a comprehensive list thereof. 
-Populating SFDC with all Hoisting contacts. 
-Maintaining and updating all existing opportunities. 
-Reference lists including documentation of all completed and ongoing projects, including pricing trends of Drive Train offerings for Hoists. 
-Assisting with migration of Service database history to PDC.  
-Populating a database of Engineering documentation for use during the sales phase.

Associate Project Engineer - Hoisting Department

Interning as a Project Assistant, supporting various teams in Trade Compliance, Project Management and Administration to ensure efficient operations and project success. 

-Assisted in Trade Compliance / Export Control activities to be utilised by Product Classification Engineers. 
-Contacted relevant suppliers to acquire the necessary information.
-Managed project-related documentation, ensuring proper organisation and version control. 
-Provided administrative support to project managers and team members as required.
-Created and updated reference lists outlining the scope of projects for the sales department. 
-Managed project-related communications, both internal and external and responded promptly.  
-Coordinated and facilitated logistics for project-related inquiries.
-Conducted various training relating to Safety Protocols and Product Classification.
-Contributed to problem-solving efforts and proposed solutions. 
-Supported with inventory control and systematic shelf packing for easy accessibility.

Project Assistant

Gas Extreme South Africa 

Assisted with Sales, Project Management, created client relationships, and ensured an excellent customer service environment.

-Internal sales and assistance (B2B and B2C sales). 
-Technical sales and business development functions. 
-Overseeing installation projects, including budgeting, planning and risk analysis. 
-Assisted with telesales, client follow-ups, customer complaints and queries.
-Logistics and organization of sub-contractors, including procurement, contract negotiations and risk analysis.
-Advertising and Marketing campaigns. 
-Accounting transactions (Pastel), generating invoices, arranging couriers and dispatching products sold, including account/business management.
-Monitoring stock movement and product availability.
-Visual merchandising.

Sales Specialist & Project Manager

The Flower Shop

Supported with sales, management of cashflow and flower arrangement preparations.

Dealing with clients and arranging deliveries. 
Preparing flower arrangements.
Monitoring cash received

taplio

The Battle

Alicia H.

Kirsty Naysmith

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