Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

Self-employed

360 plant op 10ton above and below plus LIFTING operations. A17 TELESCOPIC HANDLER OPERATOR 

P H Construction Oxford 

Qualified Groundworker/plant op 360 operator/forward tipping dumper  ride on ROLLER  (All BLUECARDED and COMPETENT operator) construction worker 
Completing tasks of slabing/concreting/digging footings/to sevices/ drainage/
flaging _/Kerbing  /tarmac /to road braces/ civil and residential new builds 
Was exciting and demanding,!!!  I really enjoyed my time with PH  construction  it was an experience.

Construction (NVQ groundWorker/plant operations 

Cuddy construction

I was a BLUECARDED Groundworker plant op, completing all tasks from slabs,kerbs, ,concreting, all finishings , all services  from electrical, to water , and internal drainage, and occasionally driving plant forward tipping dumper, ride  on ROLLER, 360 machine.deep drainage when needed. 
unfortunately company went in to Animatration  
and had to sieze trading!!!

Groundworker/ plant operator

Pierce Contracting

I was a charge hand supervisor over the labourers contracted self employed to (isg PIERCE)  in the construction of new shops for ASDA ,and seeing to every day tasks, to be completed in a safe and timely manner keeping in line with all healthy and safety procedures/tasks on site, And reporting to my senior construction colleagues and managers, long hours brilliant leadership really enjoyed it. I WAS mainly an assistant to my senior construction manager.kate McCarthy Hayward.while she worked for this company I.S.G.!!! before she left construction after 10 year career !she Katie was a true leader in everything she done and I learned so much from her expertise and senior management style , it was a pleasure working alongside and assisting her ! A very determined and driven lady ! A complete professional !!!

Site Supervisor

Self Employed

I was self employed Assessing young individuals on 
The development of becoming qualified plasterers  in a timely manner guiding them true step by step to achieve there goals ! I was there to see them true to final exams 
It was an experience, but very satisfying watching these individuals completing there goals and moving on to great things in life ! it was a great experience for me. !!!

Plasterering assessor

Duggan construction plastering

It was a family business my brother is the director and owner on the company so I joined up to be part of the family business and achieve my goal as a plasterer,  my older brothers wanted me to achieve this to witch I am very grateful for 
My brother patrick Duggan! HE still has the same business today and is as successful as it was from day one.he is a very determined individual a true leader.

Plasterer

City and country aluminium

I was a fitter /fabricator,  in the making of aluminium windows and doors and Involved in the completed product from glazing to the fitting of the windows and doors to conservatorys on sites from, residential homes,
To private settings ,and on all construction sites 
Great experience as was really my first experience in construction industry, and I never looked back.

taplio

The Battle

Alyssa Riley, MHA

Gerard C S Duggan

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