Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

CipherHealth

Sales Business Development

• Lead generation and qualification for strategic accounts team and provider team
• 40-50 outbound calls per day
• Helped develop outreach protocols with SDR manager for strategic accounts team
• Use of various sales enablement tools including Hubspot, Salesforce, Outreach IO, Zoom Info, LinkedIn Sales Navigator
• Participated in discovery calls and demos
• Attended Becker’s CEO + CFO Roundtable, Chicago, IL Nov. 2022

Sales Development Representative

State of Tennessee

Serology
• Salmonella pullorum flock testing via microtitre plate agglutination
• Mycoplasma flock testing via ELISA
• Hemagglutination Inhibition testing for Mycoplasma
• Brucella testing via BAPA, card, and standard plate methods
• Bovine Leukemia Virus (BLV) testing via ELISA
• Accessioning of samples upon receipt to the lab
• Reporting of results via USALIMS

Chronic Wasting Disease
• High volume sample preparation for detection of prion protein via ELISA including weighing and cutting of retropharyngeal lymph nodes via manual and NSP automated methods
• ISO 17205
• ISO 9001
• Purification of samples using BioRad TeSeE Purification and Detection Kit
• ELISA testing of samples
• Preparation of materials and supplies
• Accessioning of samples upon receipt to the lab
• Reporting of results via USALIMS
• Reporting of results via Core One
• Knowledge and experience in specialized decontamination procedures related to disposal of potentially prion contaminated materials

Animal Microbiology
• Sample set-up of tissues and swabs for bacterial isolation
• Identification of pathogens via traditional biochemicals and use of automated identification systems including MALDI-TOF and Vitek
• Susceptibility testing using Kirby Bauer disc diffusion
• Trained in detection of select agents
• Reporting of results via USALIMS and CoreOne
• Project lead for isolate saving and sending for research purposes
• Inventory control
• Data entry and analysis
• Cost accounting

Molecular
• Experience running RT-PCR and qPCR
• Successful completion of NVSL Foot and Mouth Disease, Seneca Valley Fever, and African Swine Fever proficiency tests
• Trained in operation of 7500 Fast System
• Trained in multiplex qPCR methods

Microbiologist

bartaco

• Provided quality and friendly service to guests
• Prepared alcoholic and non-alcoholic beverages
• Maintained stock of beverages, garnishes, and glassware
• Maintained clean work stations
• Assessed needs of guests and provide recommendations
• Multitasked in a high volume restaurant
• Handled customer transactions
• Provided quality customer service to both guests in the establishment, as well as over the phone

Bartender/Server

Wisconsin Veterinary Diagnostic Laboratory

TECHNICAL DUTIES
Sample set-up of specimens for bacterial, and fungal isolation
Proficient in fecal flotation procedure and identification
Proficient in McMasters fecal egg count procedure
Trained in detection of bacterial, fungal, and parasitic pathogens from culture of tissues, milk, semen, fecals, and environmental samples
​Salmonella d​etection and serotyping
Susceptibility testing using MIC (​Trek Diagnostic-Sensititre​)
Chronic Wasting Disease (CWD) testing, including imbedding, sectioning, and lymph node trimming
Proficient in production of various microbiological media including broths, plates, solutions, and antibiotics.
Proficient in production of Viral Transport Media (VTM) specifically used for testing during the COVID-19 pandemic
Assembled COVID-19 testing kits according to the Wisconsin State Lab of Hygiene protocol
Proficient in quality control procedures of in-house produced media
Preparation of samples for PCR extraction
Proficient in usage of Bruker MALDI-TOF
Experience assisting with animal necropsies
Proficient in composition of standard operating procedures (SOP’s)
Proficient in aseptic technique
Proficient with autoclave use

MANAGEMENT
Management of undergraduate and graduate student duties and schedules
Management of media production lab including quality documents and student training events
Developed procedure for tracking internal media usage

LEADERSHIP
Member of Engagement, Inclusion, and Diversity (EID) committee
Lead editor of internal newsletter, ​The Digest(er)
Assisted in the development of company’s strategic plan
Member of Laboratory Informatics Management System (LIMS) representative committee
Created workflow diagrams of all lab procedures
Identified key areas of improvement regarding time management
Member of Quality Team
Execute monthly internal audits
Ensure quality control practices are being followed
Perform routine quality control activities on equipment and document quality control activities using QPulse software

Parkers Paws Animal Hospital

• Checked in patients and updated patient charts using AviMark software
• Triaged patients and identified STAT patients
• Assisted veterinarians during physical exams of patients by providing animal restraint as well as recording notes into patient chart
• Learned and performed basic phlebotomy skills including venipuncture of the cephalic vein and jugular vein in cats and dogs
• Performed in-house laboratory procedures including cytologies and running serum and blood samples for chemistry and CBC panels
• Filled patient prescriptions
• Administered vaccines to cats and dogs subcutaneously and intranasally
• Administered fluid therapy to patients
• Assisted with taking radiographs
• Assisted with ultrasounds
• Cleaned and sanitized cages and equipment throughout the clinic
• Performed nail trims
• Performed general clinic duties including answering phones, entering records, and sending/responding to emails
• Maintained a professional and positive attitude when interacting with clients

Veterinary Assistant

The School District of Janesville

• Coached and managed high school dance team consisting of 10-15 girls
• Raised over $20,000 through organizing, advertising, and hosting fundraisers
• Managed team expenses
• Coordinated team travel to games and competitions
• Created guidelines for receiving athletic awards
• Prepared materials for both athletes and parents
• Supervised all practices and performances

Head Dance Team Coach

Hello! Recent career shift to the world of healthcare tech/sales, I love interacting with clients and building relationships.

I am a trained microbiologist with specific experience in the field of veterinary diagnostics. I have experience on both the laboratory side as well as the clinic/hospital side of veterinary medicine.

I graduated from the University of Wisconsin- Madison with a BA in Zoology and a BS in Dance. I think I might be the only person to have ever pursued those two degrees together!

I love taking on new projects and setting my team up for success. I find a great deal of satisfaction in troubleshooting issues and finding solutions for difficult challenges.

Reach out and lets connect!

taplio

The Battle

Alyssa Riley, MHA

Kelsey Londo

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