Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

allUP

- Joined a pre-series A start-up to create a new user-facing function. Built and operated processes for user interactions, messaging, job search strategy sessions, and more.
- Trained an AI to recognize patterns in user speech, tag professional qualitative traits, and rate user videos on a scale of 1-5.
- Partnered with external hiring managers to find new hires via the allUP community, collaborating with cofounders on a client experience flow.
- Wore the following hats: user support, customer success, recruiter, operations, and more.

Talent Operations

KMO Consulting

I’ve spent over 6 years building teams, crafting processes, and scaling start-ups. Helping humans do better—and more enjoyable—work is my superpower.

Owner

the old girls club

Member

Planhat

** Role eliminated due to a reduction in force.
- Optimized hiring process for US and Europe, resulting in 20% decrease in time-to-hire and improved satisfaction from hiring managers and candidates.
- Implemented in-house recruitment strategy, saving over $500k in agency fees and increasing talent retention by 25%.
- Vetted and implemented tools for a rapidly growing remote workforce, like Gusto, Allwhere, HiBob, Jamf, and Zinc.
- Owned global onboarding and offboarding, from equipment handling to exit interviews.
- Program manager for the 2023/2024 SOC 2 audit certification in tandem with Legal team.
- Mastered internal documentation for HR policies in the US, UK, Sweden. Trained the Operations team on best practices and compliance, also a go-to SME for management.
- Improved workforce planning and compliance by leveraging HRIS and ATS data.

Talent Manager

Artium

- Developed and refined Talent Labs client deliverables during a 4-month building phase, partnering closely with the department head and other executives to improve the product market fit.
- Boosted team productivity by aligning OKRs with backlog entries, leading to a 25% decrease in task completion time.
- Revamped onboarding process, resulting in a 30% decrease in onboarding time using agile methodologies.
- Created essential hiring resources—hiring plans, interview questions, vetting matrixes—and maintained a comprehensive library of job descriptions.
- Organized team building and training sessions, both in-person conferences and remote sessions. Managed platforms including Greenhouse, Monday.com, AirTable, and more.

Recruiting Operations

- Developed and implemented comprehensive internal and clientele hiring processes.
- Applied agile methodologies to continuously improve recruitment strategies.
- Utilized several tools to streamline and enhance recruitment strategies, such as Monday.com, Interstellar, LinkedIn Recruiter, Lever, and more.
- Streamlined hiring process, reducing time-to-fill by 20% for 60+ software engineers, product managers, UX designers, and operations personnel.
- Increased internal headcount by over 200% in under 12 months.

Talent Partner

EETech Media

- Managed Talent Acquisition pipelines, freelancer retention efforts, and FTE onboarding.
- Collaborated with hiring managers to determine the best hiring fit, increasing internal headcount by 100% and achieving a 90% success rate in employee retention.
- Implemented freelancer engagement strategies, growing and diversifying the freelance roster.

Technical Recruiter

- First Talent Acquisition employee at EETech, focused on freelancer and FTE growth.
- Built recruitment pipelines and retention strategies for Electrical Engineering writers and tech industry journalists.
- Utilized platforms such as LinkedIn, Google boolean searches, Stack Exchange, YouTube, and Muck Rack for candidate acquisition.
- Implemented project management systems using Monday.com, Trello, Upwork, Kalo.
- Reduced full-time employee onboarding time by 25% by optimizing the process with Google Drive and Monday.com.

Talent Acquisition Specialist

Johns Hopkins Center For Talented Youth (CTY)

As a Resident Advisor for Johns Hopkins' elite academic camp, I focused on leading an engaging community of exceptional students that encouraged and supported each other through intellectual curiosity, critical thinking, and a joy for learning.
•	Served at the Roger Williams University campus and the Seattle University campus.

Resident Advisor

Hello! I'm an enthusiastic talent manager adept at optimizing processes, scaling operations, and refining long-term talent acquisition strategies. Helping humans do better—and more enjoyable—work is my superpower.

I consult for startups and small businesses needing project management, operations, talent acquisition, and other services. I’ve built my career by helping others succeed—as a recruiter, sometimes a department of one, and often a knowledge sharer.

Currently, I'm interested in strategic partnerships, impactful projects, freelance gigs, and perhaps the right full-time opportunity. 

TLDR; I'm passionate about bringing order to chaos and nurturing talent. Let's connect!

taplio

The Battle

Alyssa Riley, MHA

Kendall Oseland

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