Lantern

I partner with benefits consultant and benefits leaders at self-funded companies to tackle their toughest challenges, including rising healthcare costs, employee dissatisfaction, and complex benefits administration. By leveraging Lantern's innovative solutions, I help organizations reduce costs, improve employee engagement, and simplify processes, all while delivering measurable results.

Drawing on my experience in healthcare, I offer a unique perspective that allows me to align Lantern’s offerings with the specific needs of my prospective clients. My goal is to build lasting relationships and create strategies that drive better outcomes for companies and their employees.

Vice President of Sales

DirectShifts

AI driven technology connecting hospitals with local clinicians to support on demand staffing needs. 
Developed commercial and growth strategy for the Texas hospital and health system market, identifying 8 target markets equaling over $10 million in total accessible market.
Owned full sales cycle, from prospecting to close, with initial cold outreach including cold calls, emails, and LinkedIn campaigns to hospital C-level executives, resulting in over $900k new logo sales pipeline during first 4 months.
Partnered with marketing to develop market specific campaigns leading to a 75% increase in inbound leads.
Championed Salesforce design and adoption throughout commercial team and engineered the framework for capturing sales activity and revenue forecasting,

Commercial Strategy and Sales

Relatient

Relatient is patient engagement software, specifically designed for healthcare organizations. It automates communication tasks like appointment reminders, scheduling, billing, and surveys, streamlining patient interactions to improve overall engagement and efficiency.

Created and pioneered account upsell and retention strategies across enterprise health system accounts, resulting in 110% quota attainment equaling $3.2M in annual recurring revenue.
Led complex upsell deals and served as the internal “quarterback” amongst technical implementation, customer success, support, and product teams generating over $1 million in pipeline generation.
Leveraged business intelligence data (PowerBI, Tableau) to identify $2 million in additional billable revenue, developed capture strategy, and led initiative to scale project across the entire existing customer base.

Enterprise Account Executive

IPD Analytics

IPD Analytics delivers expert insights on pharmaceutical trends, drug pricing, and patent risks, helping healthcare organizations make informed, cost-effective decisions and stay ahead of industry changes.
Hunter/Farmer role, responsible for aggressive account growth across Fortune 500 health system,
health plan, and PBM accounts, consistently overachieving a $4 million quota across 4 years.
Successfully launched 3 new products within territory resulting in $800k in net new revenue.
Led aggressive price increase and term negotiations with Fortune 100 healthcare companies
securing over $5 million in contracted revenue.

The Advisory Board Company

Successfully completed an industry gold standard sales training process centered around Miller
Heimann and Challenger Sales methodologies.
Met with over 350 higher education executives generating over $1 million in new logo revenue
across 5 quarters.
Managed a team of 2 sales development associates, overseeing onboarding, product and role
training, territory planning, and performance reviews.

Territory Sales Executive

Partnered with Health System executives to identify cost containment and quality improvement
opportunities through the Crimson SaaS technology, recommended best practice strategies,
oversaw action plan completion, and measurement of ROI. This resulted in a consistent 90%
renewal rate and over $20 million in documented ROI.
Led team of technical business analysts through technical implementation, EHR integration, user
acceptance testing, and ongoing maintenance of the client’s platform.
Engineered and led technology platform demonstrations and training during customer
onboarding and throughout lifecycle.
Authored industry leading case studies, capturing vivid insight into the challenges and key
strategies implemented and value seen through use of the Crimson platform.

Client Success Manager

Senior Associate, Client Success

North Texas Specialty Physicians

•	Developed and provided analyses of area post-acute care providers on quality and utilization metrics to aid in expansion of preferred provider network for Plus ACO, one of the first Medicare Pioneer accountable care organizations
•	Managed the planning and operations of an ACO committee from conception including developing a board approved charter, budget, and timeline that served as the operational map for the 2013 term
•	Established recruitment strategies and standards to obtain committee members with a 90% success rate
•	Project manager for various ACO functions, such as establishing relationships with area post-acute care providers, preparing data to report utilization and quality metrics at board, medical management, and finance committee meetings 
•	Prospected, interviewed, and trained new staff

Strategy Analyst

Graduate administrative intern for Plus, a Medicare Pioneer accountable care organization (ACO), which is a partnership between NTSP and Texas Health Resources.

•	Responsible for the planning and development of an ACO patient advisory committee
•	Managed the development of policies and procedures in collaboration with each ACO functional department 
•	Developed processes for identifying preferred providers within post-acute care

Graduate Student Intern

Texas Health Resources

Performed in the role of admitting patients for their inpatient, outpatient, and Emergency Department visits; responsibilities included: checking and verifying insurance and eligibility and managing patient accounts to be in compliance with hospital and government standards
Delivered satisfactory customer service to improve overall patient satisfaction scores as recognized by management

Admissions Specialist

Hi there! I'm passionate about transforming how healthcare is paid for and making it more affordable. At Lantern, I help companies give their employees access to high quality, affordable specialty care.

My approach is all about being authentic, curious, and genuinely caring. Building trust and long-lasting relationships with benefits leaders who are tackling the challenges of healthcare costs is what I do best.

Outside of work, I’m an advocate for mental health awareness, neurodiversity, and work-life balance. I've had my share of ups and downs, including a tough period of unemployment, which taught me resilience and self-awareness. These experiences drive my passion for creating supportive, employee-centric cultures.

Let’s connect and explore how we can make a real impact in healthcare and workplace well-being. Always open to meaningful conversations and new ideas.

Alyssa Riley, MHA

A small milestone as I close out my first month at Mercer - I’m now a licensed General Lines Life, Accident, Health & HMO insurance agent in Texas!

2 podcasts that have fundamentally changed and improved my approach to sales.



I’ve listened to both for almost 5 years. The tactics and frameworks I’ve learned from each are invaluable but most importantly so easy to put in practice with massive impact. Several episodes from each are so crucial to my sales process that I will listen multiple times throughout the year. Call it continuing education 🤣 Truly a must listen if you’re in B2B sales.. 

1. Selling Made Simple

2. 30 Minutes to Presidents Club

I’ve linked them both in the comments! 


What are your holy grail podcasts? Comment them below!

University of Birmingham

Research, development and independent consultancy relating to human-centred design and interactive computer systems, especially Virtual, Augmented and Mixed Realities ("XR").  Active and award-winning track record in defence, healthcare and heritage applications.

Emeritus Professor, eXtended Reality and Human-Centred Design

University of Birmingham (UK)

My place of employment for over 16 years, originally as Chair in Interactive Multimedia Systems.  Principal activities are research (human factors, virtual, augmented and mixed reality environments and telerobotics), and teaching.  I took early retirement in July 2019, but returned part-time as Emeritus Professor in October 2019.

Director, Human Interface Technologies Team

Human Factors Integration Defence Technology Centre

Supporting the HFI DTC Programme via external presentations (to MoD and others), support to the DTC Director, exploitation activities, etc.

Research Director

Virtual Presence Ltd

VR Solutions was bought by London-based Virtual Presence Ltd in 1997 and had further acquisition &quot;experiences&quot; with Muse technologies and AVS (US) until 2003.

Director

VR Solutions Ltd

Virtual Reality spin-out company from the National Advanced Robotics Research Centre - VR research, development and consultancy for industry.

Advanced Robotics Research Ltd

In charge of Sensors, World Modelling and HCI projects.  My HCI Team developed telepresence systems based around a Cybermotion mobile robot, including a high-speed, head-slaved stereoscopic camera system.  Commissioned the UK's first transputer-based VR Systems (from Division) and the world's first tactile feedback glove, Teletact.  Appeared on numerous TV programmes relating to VR, including the BBC's 9 O'Clock News, This Morning (with Richard and Judy!) and the first ever BBC Horizon feature on VR, "Colonising Cyberspace" (available on YouTube).

Project Manager

British Aerospace

Initial position was as a Human Factors researcher, later Section Leader, then Group Leader (Ergonomics).  Research included weapons systems design, underwater, nuclear and space telerobotics, etc.

Group Leader, Ergonomics

NASA Ames Research Center

12 June, 1987 - my first experience of Virtual Reality, courtesy of colleagues Steve Ellis and Scott Fisher at NASA Ames Research Center and the NASA VIEW System.  Changed my whole life (and career)!

The day I became a VR convert!

XR Pioneer since 1987; Emeritus Professor; Human Factors Specialist. "XR's loveable curmudgeon" 🤣. All comments on LinkedIn are my own, but they're damned good ones 😉

An XR veteran of 37 years, 17 in the commercial/industrial sector and another 20 as a Professor (Chair) at the University of Birmingham.  Today, Bob is Emeritus Professor and an independent consultant in XR, Telepresence and Human Factors.  He is a Chartered Psychologist and Fellow of the Chartered Institute of Ergonomics & Human Factors.  In the 1980s he specialised in Human Factors for defence and teleoperated subsea, nuclear and space systems, including research at the UK’s National Advanced Robotics Research Centre. One of the first Europeans to experience NASA Ames' VR VIEW system in 1987, he established the UK’s first industrial VR team at the Centre.  He developed the world’s first tactile feedback glove, "Teletact" in 1990, and a unique keyhole surgery simulator, MIST, whuch became a European de facto trainer for a decade. After a BBC appearance in 1993, Bob launched the world’s first industrial VR collaborative project, involving some 20 large and small companies, fully funded by those companies. In May 1996, he became an Academician of Russia's Higher Education Academy of Sciences and was recognised by the Cosmonaut Training Centre's Director for “introducing VR to the cosmonaut space programme”. Later, he was made an Honorary Cossack at a ceremony near Starocherkassk in South Russia!  He works closely with the Royal Centre for Defence Medicine and hospitals across the UK, evaluating VR technologies for military medic training and for patient mental and physical rehabilitation. Bob was the UK Human Factors Integration Defence Technology Centre’s Research Director for over 6 years; many of his previous academic team’s simulation projects originated here, including mixed reality for military command systems and defence medical training, IED disposal training and the exploitation of small unmanned air, subsea and land systems. His team also specialises in Virtual Heritage, undertaking innovative VR archaeology, maritime and drone-/submersible-based survey projects (heritage is Bob's No.1 "passion" in XR!). A Plymothian by birth, he was Team Leader for the 2020/2021 Virtual Mayflower & 1620s Barbican Project.  He has received many national and international VR/Human Factors awards, including the MoD Chief Scientific Adviser’s Commendation for contributions to Defence Science & Technology, and national and regional awards for his and his team's healthcare R&D.

Specialties: Human Factors / Ergonomics; simulation, Virtual Environments, XR (VR, AR and MR).  Applications in defence, healthcare and heritage.

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Alyssa Riley, MHA

Prof Bob Stone

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Prof Bob Stone

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Alyssa Riley, MHA's LinkedIn Performance

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