FastMedia Growth Marketing

As a Director of Business Partnerships, my primary objective is to establish and maintain relationships between clients and Fast Media Growth Partners. Through my expertise in cultivating and nurturing productive relationships, I have happily contributed to the growth and expansion of the businesses that I have worked with.  My strategic approach to partnership development includes leveraging my experience in sales and networking with industry leaders to communicate effectively and build mutually beneficial relationships that enable our clients to achieve their long-term goals. Their success is our success!

Director of Revenue Growth Marketing

Veugeler Design Group

As a sales representative for both outbound and inbound leads at Suwanee Magazine, a sister company of Veugeler Designs, I worked collaboratively with a team to secure new advertisers. My responsibilities included identifying potential clients through strategic targeting and utilizing my sales expertise to effectively convey the benefits of our advertising solutions. Working alongside this team was an enjoyable and fulfilling experience for me!

Outbound + Inbound Sales 

Amanda Ashley Designs

As CEO and Founder of Amanda Ashley Designs, I successfully led the marketing and development efforts to secure clients for various commercial design projects. My experience in project management allowed me to oversee projects from start to finish, including initial discovery meetings, conceptual sketches, and final installations, always adhering to budgetary constraints and timelines.

Building strong, lasting relationships with clients through clear and effective communication was key to many successful collaborations. This also enabled me to deliver high-quality work on a consistent basis, and brought me great fulfillment!

CEO, Founder Amanda Ashley Designs

As a Relationship Manager at FastMedia Growth Marketing, and GO VOICE my aim is to understand client needs and ensure that they are being met by building and maintaining strong professional relationships.

Building relationships: Nurturing strong, long-term connections with clients.
Identifying growth opportunities: Analyzing market trends and client feedback to uncover new ways to collaborate and grow.
Representing FastMedia: Attending industry events to promote our services and establish valuable relationships.
Providing thought leadership: Staying informed on industry trends and sharing insights with clients, partners, and the growth marketing community.
I have seen firsthand how marketing and growth strategies can totally transform businesses! I find it fulfilling to be a part of the process and help clients grow in any way I can. But I'm not just all business - I like to give back too! Whether it's mentoring, consulting, or sharing my knowledge in other ways, I'm always happy to lend a helping hand.

The future of AI marketing and growth industries is an exciting place to be! Keeping up with new technologies and methodologies is key to keeping our clients on track for continual growth, and that's a big motivation for me to never stop learning as marketing trends evolve. As the Relationship Manager of FastMedia Growth Marketing, I'm on a mission to build lasting relationships that foster growth.

Amanda  L.

Madison Square Garden Entertainment Corp.

-Manage a wide spectrum of employee issues using my creative and empathetic communication abilities (both verbal and written), in a fast-paced, high-volume customer facing environment to help onboard,
develop, and retain talent at MSG Entertainment.

-Consult and educate employees to perform essential functions using company-wide software apps including WorkForce and Workvivo.

-Using tools Oracle and Workforce, collaborate with department managers on Time & Attendance, including tracking employee points and disciplines, scheduling staff, and the payroll process.

-Attend events pre-shift huddles to meet with leadership and their teams from internal departments, including F&B, F&M, and Guest Services, to communicate policy updates and answer questions.

-Troubleshoot various employee concerns, and if needed escalate to other teams, such as Employee Relations.

-Support our Learning & Development team in the onboarding process of new hires by assisting with account setup and app navigation in company used software, and by answering various questions.

-Coordinate new hire onboarding by verifying and adding I-9 document info in EMPForce, uploading work cards in Oracle, and providing work card applications, all to ensure compliance with state regulations.

-Resolve a wide range of employee issues generated and/or submitted as tickets in TechSpot, or initiated via walk-ins.

-Above all, provide top-notch employee and guest relations services by making eye contact, actively listening, and showing empathy, to ensure every person is seen, heard, and valued at MSG.

People Practices Administrator (the Sphere)

Las Vegas Raiders

-Create inviting POS environment for a diverse range of guests in attendance during live concerts and games at Allegiant Stadium.

-Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

-Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

-Maintain calm demeanor and professionally manage issues in busy, high-stress situations.

-Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

-Enhance team productivity by fostering a positive work environment, sharing best practices, and offering support as needed.

-Increase sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

-Maximize profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

-Manage conflict resolution with dissatisfied customers professionally, improving customer retention rates in the process.

Events Sales Associate (Allegiant Stadium)

Kaiser Permanente

-Managed operations and customer relations in the Staffing Department, a fast-paced, high-volume call center-like environment, leading teams to provide exceptional customer service to meet and exceed service standards, as well as, operational goals.

-Implemented KP Schedule (KPS) as our new web-based Staffing and Scheduling workforce management application powered by API/Symplr. Devised a process to maximize automation and technology in staffing, scheduling, and payroll.

-Customized KP Staffing Optimization by co-authoring a toolkit for West LA to better enable staffing to the right number of patients, at the right time, on the right unit, with the right level of skills, tools, and
processes. The toolkit helped nursing managers increased review and resolution of future schedule variances, achieved greater transparency behind decision making rationale, and increased information sharing and accountability to manage staffing efficiency on their units.

-Collaborated with top nursing travel agencies including GQR and AMN Healthcare to recruit contingent talent for temp contracts (as needed), and actively negotiate billing rates with account managers.
Onboarded new hires and contingent worker staff, including setting expectations, and initiating access to applications such as HealthConnect, Pyxis, etc.

-Monitored employee performance with weekly, quarterly, and annual evaluations.

-Using tools such as Excel, tracked and managed a total budget of 105 FTEs (regular and temp workers).

-Created position requisitions, worked closely with recruitment to pre-screen potential candidates, interviewed, and onboarded internal hires and external new hires using Oracle CRM software.

-Disciplined employees in repeated violation of company policy (after coaching) via composing and issuing corrective actions, and actively seek HR's recommendations on the risks involved with pursuing
termination.

Administrative Services Manager

-Oversaw the day-to-day business and customer service operations of the Staffing and Patient Transport department.

-Won executive leadership's operational and financial support to expand the Patient Transportation department staffing manpower by an additional 45%, which helped significantly improve customer
satisfaction (HCAHPS scores) and retention in the process.

-In January 2020, introduced recognition certificate for outstanding attendance as test of change in lowering the number of last-minute sick calls and non-protected absences. 2020 YTD last-minute sick was
2.51, an 11% drop from 2.84 in 2019. Moreover, 2020 YTD non-protected absence was 7.26, 22% reduction from 9.33.

-In 2019, trained staffing team on new mass-calling/text system (KP ALERT) , including discovering and promoting the efficacy of survey feature to require employees offered voluntary days off to select the
time off benefit chosen to be paid with, thereby avoiding misunderstandings that had been occurring through verbal notification.

Staffing Clerks and Transporters Lead

-Improved to and maintained 99% positive customer satisfaction survey rank throughout employment. 

-Support and coach new staffers on improving their time management skills; taught them which responsibilities to prioritize to be more efficient in multitasking high number of calls, directing visitors, and meeting daily staffing deadlines. 

-Chosen to train newly hired candidates on efficient staffing processes.

Staffing Coordinator

United Independent Taxi Drivers Co.

•	Managed day-to-day operations of multiple cab drivers
•	Monitored time and attendance
•	Completed annual performance evaluations
•	Completed regulatory and compliance reviews
•	Ensured that drivers were proactive in handling routine cab maintenance tasks such as filling up the car the moment the low fuel alert displays, bringing the car in for oil changes, and smog checks if required.
•	Regularly attended monthly peer group meetings with fellow sales force managers to improve customer satisfaction and retention

Co-Owner

Marlborough School

Taught basic computer skills, and beginner, intermediate, & advanced level chess classes at the historic Marlborough School during Summer School 2012-2014 Programs.

Edu-Adventures Instructor

LAUSD

Employed by Roger Weerasinghe as an after-school enrichment instructor at Edu-Adventures/Edu-Chess. I teach beginner, intermediate, and advanced level chess classes at various LAUSD elementary schools.

Edu-Adventures Chess Instructor

My responsibilities included analyzing and transferring data from Patient Health Questionnaires (PHQs) into KP’s electronic health records, opening encounters to send follow-up letters to patients, and making phone calls to diabetes patients with elevated hemoglobin A1c levels to remind them to have follow-up HbA1c tests.

Complete Care Management Intern

I volunteered primarily in the Emergency Department under the supervision of Project Manager Eric Dubin. I was entrusted with the responsibility of greeting and directing walk-in patients to the patient registration window, as well as escorting visitors to patient rooms. Moreover, I coordinated and relayed information from patients to triage nurses, and vice versa.

Patient Support Volunteer

When I was 14, I was crowned Southern California’s chess co-champion. The moment I knew that I had earned the beautiful queen-shaped trophy I had my eyes on from the start of the tournament was within my reach, you know, like Jack Dawson approaching the Statue of Liberty aboard the Titanic?  For a second there, it crossed my mind to shout out loud hey look, I’m the king of the world! 😂

However, becoming the self-proclaimed “king of the world” was no walk in the park.  In fact, it was a long, nail-biting, experience.  I played the final game of the tournament for a whopping four hours!  I guess it doesn’t hurt to have nerves of steel after all, or in other words a lot of patience.  

Throughout the course of the game, every time I thought I had my opponent’s king cornered, he would find the right moves to counter the strategies that I had analyzed and put in motion.  But despite the mental fatigue, I did not give up.  I was patient and propelled to go the distance.  That’s just the kind of person I am, and I know that hard work does ultimately pay off in the end.

I currently put my persistence to work at Kaiser Permanente.  No, I do not have to play 4-hour chess games, but I’m still determined to make the best moves.  I’m well-versed in project management, research, analytical skills, data analysis, SQL, finance, customer relationship management, and of course operations.

Now as far as leadership is concerned, I am an energetic, motivated, innovative leader who believes that "good enough" is never good enough. Moreover, I'm passionate about showing people leadership which helps them achieve their full potential through effective communication and teamwork, while ensuring that well-being and integrity are supported by motivation and curiosity.

As an operations management professional, my major achievements include winning executive leadership's support to expand the Patient Transportation department staffing manpower by an additional 45%, and implemented KP Schedule (KPS) as a new web-based Staffing and Scheduling Application powered by API/Symplr, which in the process devised a way to maximize automation and technology in staffing, scheduling, and timekeeping.

Bottom line: I'm ready to bring my extensive knowledge and experience to any organization that shares my leadership values and beliefs stated above. Thus, if you think that I can be a positive asset to your team, or you just feel like challenging me to a stress-free game of chess, feel free to make the first move and send a message my way!

taplio

The Battle

Amanda L.

Emil G., MHA

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?