https://www.amitghosh.org/

Are you a Founder, CxO, or Senior Leader?
Do you want to find insights that shift mindset?
Do you want be accountable and act on your insights? 
Do you need advise on strategy, ops or your leadership style?

If yes, learn more about me here - https://www.amitghosh.org/, and let's connect!

Executive Coach

Asian Leadership Institute

Coaching and partnering with founders and their leadership teams based in India and South East Asia. These firms range from Series A to late stage scale-ups and unicorns.

Founder Coach

Fast Forward Group

Coaching and partnering with executives in fast moving global technology firms like Bytedance

http://consciousreboot.substack.com/

Learning through writing. Sharing what I know with those who it might help.

Writer

Organisation Solutions

Partnering with organisations to coach founders and their leadership team

Advisor

Leading the global information, operations and services organization. Responsibilities include managing teams that lead:
- Customer Success
- Professional Services and Support
- Information Security and Corporate IT

Member of R3's Operating and Executive Committees

Operations Executive / Chief Information and Services Officer

Growing R3's business in APAC by supporting our customers and partners. Passionate about customer success.

Head of Asia Pacific

Chief Operating Officer, Asia Pacific

ICF Singapore

Co-leading the Partnerships charter for the ICF Singapore chapter

Partnerships Director

#dltledgers

Board Director at Series A supply chain digitisation firm, dltledgers

Board Member (Director)

SBI R3 Japan

SBI-R3 is a joint venture between R3, SMFG (Sumitomo Mitsui Financial Group) and SBI Holdings (http://www.sbigroup.co.jp/english/)

Board Member

Visa

Leading partnerships with focus on payment platforms (wallets, acquirers, issuers) and social networks. 

Passionate about finding commercial value for our partners, building unique product constructs with strong market fit, and building/negotiating complex commercial contracts. Long term focus on solution scalability.

#customer success, business development, strategy and solution design

Digital Partnerships Lead - Payment Platforms/Acquirers & Social Networks

Coach and confidante to founders and senior leaders | Sharing tips and stories on leadership and transforming self | Ex R3, Visa, PayPal, and BCG

I coach founders and senior leaders – but really, I coach and guide the human behind the job title. 

People work with me to: 
- Learn from my experience and accelerate growth
- Simplify how they lead themselves and their teams
- Develop skills and new ways to think or see the world
- Clarify who they want to be and what they really want in life
- Change behaviours that dampen their performance
- Feel lighter instead of constant overwhelm or stress 

Coaching is fulfilling, joyful and energetic. Every client and session teaches me something new – about leadership or myself. 

I spent 20+ years in startup and corporate roles – learning behaviours and mindsets to lead myself and my teams effectively. I discovered leading can be both fun and results-driven.

I experimented with my career and my life: 
- I took many roles - engg. manager, strategist, ops guy, and then partnerships and sales 
- I worked and lived in different parts of the world - Middle East, USA, South East Asia.

I made life pivots. I dealt with the fear of bringing my income down to zero (twice!) before rebuilding it to higher levels.

I started leading in 2004 (at Wipro), and realised that inspiring and motivating others requires self-awareness and continuous personal development.

At BCG, I learned the foundations of business and leadership.

At HP, PayPal and Visa, I managed, influenced, and motivated without reporting line authority. I survived and thrived in matrixed organisations. I learned how to align, inspire, and clarify. 

At R3, I dug deep to explore myself. I discovered how to support leaders who were topic experts and more experienced than me. I learned how to tap into their intrinsic motivation to enable results we cared for.

These experiences led me to be a coach. I decided to spend the second half of my life actively serving others. I am on constantly learning, feeling challenged, and serving. I share my learnings on LinkedIn regularly.

If you want to work with me, here’s how I can support you:

1) 1:1 COACHING: We would work on what matters most to you – your biggest challenges and opportunities, over several months. We will meet at least twice a month.

2) 360 FEEDBACK: Leaders rarely get high quality (or any) feedback. I will speak to your stakeholders to understand how they see you. I will bring that back to you to reflect and take action.

3) GROUP COACHING / LEADERSHIP PROGRAMMES: With trusted partners, I coach leadership teams towards high performance.

Ready to explore what is possible? Email me at amitghosh7@gmail.com and let’s talk.

Amit Ghosh

Project Management Support:
-Assist in planning, scheduling, and coordinating engineering projects such as engineering townhalls and tech talks etc.
-Track project progress, ensuring deadlines and milestones are met.
-Prepare and maintain project documentation, such as schedules, budgets, and reports.

Communication and Coordination:
-Act as a liaison between different departments, teams, and external stakeholders.
-Facilitate communication among engineers, project managers, and other involved parties.
-Organize and attend meetings, taking minutes and following up on action items.

Resource Management:
-Help allocate resources, including personnel, equipment, and materials.
-Monitor resource usage and availability to ensure efficient project execution.

Documentation and Reporting:
-Maintain project files and records.
-Prepare and distribute regular reports on project status, issues, and updates.
-Ensure compliance with company policies and regulatory requirements.

Technical Support:
-Provide administrative support to the engineering team.
-Provide machines if needed with the help of inhouse IT team to make sure its up to the standard 

Budget Management:
-Monitor project budgets and expenditures.
-Assist in the preparation of budget forecasts and financial reports.

Problem Solving:
-Identify and help resolve project issues and bottlenecks.
-Coordinate with relevant parties to implement solutions.

Training and Development:
-Support the onboarding and training of new engineering staff.
-Coordinate training sessions and professional development activities.

Office Manager -Dublin  and Engineering Co-ordinator 

Operational Planning:
-Develop and implement operational strategies and processes.
-Plan and oversee production schedules, ensuring timely delivery of products and services.
-Answering department emails within target timeframes to meet company communication targets. 
-Managed office daily tasks  

Resource Management:
-Allocate resources such as staff, equipment, and materials.
-Monitor and optimize resource usage to improve efficiency and reduce costs.

Quality Control:
-Ensure that products and services meet quality standards and teams expectations.

Process Improvement:
-Analyze operational processes and identify areas for improvement.
-Implement changes to increase efficiency, productivity, and profitability.

Team Management:
-Supervise and support operations staff.
-Conduct performance evaluations, provide feedback, and facilitate training and development.

Budget and Financial Management:
-Develop and manage operational budgets.
-Monitor financial performance and ensure operations stay within budget.

Risk Management:
-Identify and mitigate operational risks.
-Develop contingency plans to handle potential disruptions.

Reporting and Analysis:
-Analyze data to make informed decisions and improve operations.
performance and metrics.
-Generated comprehensive quality reports, presentations and spreadsheets, delivering to management within agreed deadlines.

Compliance:
-Ensure that operations comply with industry regulations and company policies.
-Maintain records and documentation for compliance audits.

Employee Satisfaction and Communication:
-Maintained excellent team relationships by proactively helping others with complex problem- solving tasks.
-Communicated with EMAE office managers  
-Maintained strict confidentiality and discretion when processing sensitive data and information. 
- Provided exceptional secretarial support to Op-Co 
-Communicated with staff through various internal platforms 
-Making travel arrangements for employees

Office Manager -Dublin

Office Administrator

Holiday Inn Dublin Airport

Front Office Supervisor

Crowne Plaza Dublin Airport 

•	Greeting professionally business guests to Crowne Plaza as well as making their start or end of their journey more comfortable and enjoyable
•	Looking after IHG loyalty guests with accuracy as well as appropriately greeting with a complimentary beverage or upgrade due to availability
•	Provided warm, professional guest support with exceptional efficiency for maximized satisfaction ratings
•	Looking after regular guests and accommodating them accordingly
•	Using Opera system to check-in/out guests etc
•	Handled the day-to-day running of the evening reception, ensuring high levels of productivity and cash handling
•	Using Microsoft Suite and emails to reply to guests about their queries
•	Used exceptional attention to accuracy in directing and diverting calls to relevant departments
•	Attended regular hotel training to advance customer service knowledge and offer professional telephone services as well as looking into new policies and procedures of IHG
•	Offer diverse support and information to callers or guest on-site to ensure compliance with IHG policies and procedures
•	Utilizing abilities in customer service problem solving to effectively handle guest complaints according to the situation
•	Working closely with different department due to events or callers needs
•	Working with IHG and loyalty point system to reward our guests due to their loyalty status

Front Desk Receptionist

Receptionist

Clayton Hotel Dublin Airport

Freelance photographer

-I'm mainly qualified Nature photographer
-Find place for photography
-Plan my trip 
-Plan what photos I want to get from this trip
- Have my equipment with me 
-Have my memory cards with me 
-Work with photoshop 
-Get final product for my portfolio

Freelance Photographer

Halston Street Credit Union Limited

•	Teller
•	Dealing with members regarding shares, deposit and loan applications
•	Applying for new members
•	Reconciling cash taking
•	Totalling Daily and monthly cash sheets
•	Answering phone queries from members

Teller

As a dedicated and results-driven Office manager and Engineering coordinator with over 4 years of experience in customer service and communication, I thrive on optimizing processes and enhancing customer experiences. My journey in the industry has been marked by a commitment to excellence, strategic thinking, and a passion for fostering strong relationships with clients and team members alike.

My professional background encompasses a wide range of skills, including process improvement, team leadership, and customer engagement. I have a proven track record of identifying operational inefficiencies and implementing solutions that streamline workflows and boost productivity. My hands-on approach and keen attention to detail have consistently resulted in improved customer satisfaction and loyalty.

In my current role, I'm part of global dynamic team, ensuring that our customer service operations run smoothly and efficiently. My ability to communicate effectively, both internally and externally, has been instrumental in building a cohesive team environment and delivering exceptional service. I am adept at training and mentoring team members, equipping them with the skills and knowledge necessary to exceed performance targets.

I am passionate about continuous learning and professional development, always seeking new ways to innovate and improve. My goal is to leverage my expertise to drive operational excellence and contribute to the success of my organization.

Let's connect and explore opportunities to collaborate!

taplio

The Battle

Amit Ghosh

Gintare Sakinyte

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