West Valley Medical Center

Clinical Registered Nurse

Eagle Gate College

NCLEX Success Specialist and Assistant Professor of Nursing

Cottonwood Creek Behavioral Hospital

Inpatient Mental Heath RN
Adolescents and Adults

Registered Nurse

Holistic Interventionist

Experienced RN providing Assessment, Consultation, and Intervention Services: Drug&Alcohol Addiction-Medication Dependency/Chronic Pain-Mental Illness.
Available for professional consult/collaboration on medically-complex cases.
Accepting clients/family units seeking assistance navigating the steps towards healing.

Services:
+Assessment for severity of use and level of care needs with appropriate treatment options.
+Urgent Intervention (loved one in jail or hospital)
+Holistic Intervention (loved one involved - family healing process)

Founder - Registered Nurse - Potential Seeker

Allyon, Inc.

Corporate Wellness RN
Covid19 Screening and Education

Northpoint Recovery

Charge Nurse for Medical Detox/Residential/Outpatient Addiction/Co-Occurring Disorders

Carrington College-Boise

Clinical Instructor/Mentor for LPN to RN bridge students

Clinical Faculty

St. Luke's Health System

Big decision to step back from formal leadership role to return to direct patient care! My nursing heart needs this and certain my new path will open infinite opportunities.

Registered Nurse- Supporting Womens Medical Surgical Floor/Adult inpatient Cystic Fibrosis/MICU

TeleICU program manager. Accomplishments: Collaboratively Launched TeleICU monitoring to the first two non-St.Luke's community partners, leadership restructuring including hiring, training, mentoring for new nursing supervisor roles. Supporting implementation of mSL (EPIC EMR) go-live and its technical integration into the TeleICU software and clinical workflow. Additionally Served as Interim Operations Manager for the system shared service, Transfer Center.

Clinical Operations Manager-Telehealth

Tenet Healthcare

Operations Director for eICU program(114 monitored ICU beds), collaboration with 5 hospitals, system councils, and site leadership teams to incorporate proactive virtual monitoring into their ICU care model.
Acting Sepsis coordinator for all sites utilizing  eRN team as real time support for Code Sepsis. Involved live and retrospective data collection on Sepsis bundle compliance, and data driven presentations/transparency of "opportunities for improvement"  to influence improved compliance. Program resulted in marked reduction in mortality and decreased progression to shock.

Operations Director eICU-Baptist Health System

"Electronic" Critical Care RN. Remote monitoring and bedside virtual support using Philips eCM platform and advanced clinical judgement and proactive critical thinking to improve patient outcomes. Monitored up to 50 ICU patients across 5 hospital. Worked directly with eMD Intensivists by notifying of early deterioration, status changes, and communicating  orders and plan of care changes to bedside care team.

Registered Nurse eRN-eICU Program

St. David's HealthCare

Interventional Radiology RN/Stroke Team
ICU RN

Hello and thanks for viewing. 

I've been a Registered Nurse for 18 years. I've worked Critical Care, Telehealth, Operations, Leadership, Education, Mental Health, and Acute Detox. 

I currently guide student and new grad nurses as they prepare for licensure and transition to professional practice. 

I am a Caritas Coach 💜, trained by Watson Caring Science Institute. 
Compassions starts with self. 






Amy Olseth

American Express

Vice President Third-Party Lifecycle Management Operations

Director Global Partner Servicing

Acting VP Global Partner Network Servicing (Paternity Leave coverage)

Director Global Partner Network - Customer Engagement Network US onshore & LAC 

Director Global Partner Network - Customer Engagement Network EMEA & LAC,  USL & PAYBACK Mexico

Director, Servicing Operations / USL

PAYBACK GmbH / American Express

As an Expert for New Markets, I am responsible for the Internationalization of PAYBACK concerning program operations. The set-up of new Customer Service units is part of this role as well as the full-scope of PAYBACK Operations (including technical consulting, organizational set-up, training and quality management).

Expert New Markets

PAYBACK

I am responsible for International Customer Service Management and international Customer Service Implementation. From the RFP process to the final set-up of new PAYBACK Customer service units including technical consulting, organizational set-up, training and quality management.
Further responsibilities are Operational Risk Management and Operations support.

Operational Director (Referentin) International Customer Service

Self Employed

Sales & Communications Trainer

SalesPlus Gmbh

Project Manager responsible for outbound sales projects B2B and B2C.

Project Manager & Trainer

One Size Does Not Fit All & caring leadership are the two main things that are driving me as a people leader and  a human alike. 

I am a successful, passionate, caring people leader with a proven track record in building and leading strong, high performing teams. 

Not by serving them, but by caring for them and empowering them to unleash their own strengths and abilities. 

With over 20 years of experience in Customer Service, Vendor (Partner) Management and BPO (Business Process Outsourcing) I am always focused on the best possible outcome. 

I am driven and determined with the important ability to take others with me on that journey. 

Want to know more about caring leadership and how that makes me successful every day or need a strong, caring leader (VP level+) in your organization? 

Get in touch and let's talk!

taplio

The Battle

Amy Olseth

Nannette Coerlin

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