BeMobile, Inc

Inbound and Outbound communication for 14 locations remotely. SDR/BDR working environment.

Behive Specialist

•	Coach students on their drumming skills, in person and virtual 
•	Teach drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Developed lesson plans based on student needs

Drum Instructor

Formstack

Sales Development Representative

Verizon The digital Store

•	Assist at various stores in Central Illinois to drive sales 
•	Coach new hires to help achieve sales goals
•	Train new hires on customer interactions, transaction procedures and daily administrative duties
•	Key Holder for all 9 locations
•	Teach cellular and technical education courses explaining complex technical functions in simple terms to a diverse range of customers
•	Drive individual sales through a high level of focused activity

Senior Sales Leader

•	Drive individual sales of Cell Phone, Tablets and Software
•	Consistently surpassed target sales goals 
•	Utilized house calls to drive additional business based on customer needs
•	Utilized networking opportunities outside of the workplace to drive incremental sale

Sales Representative

•	Managed other instructors schedules (6)
•	Managed Monday.com, the CRM platform 
•	Taught drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Made calls to clients

Music Mentors Online

•	Cellular and technical education class
•	Microsoft Office
•	Software and hardware maintenance 
•	Intermediate Spanish speaker

Andrew Buchanan

Allstate

Market Sales Associate Manager

Market Outside Sales Associate

Cintas

Service Manager

The Digital Store

-Manage and coach store managers and sales representatives for four stores.
- Create and maintain monthly goals for each store.
- Inventory management 
- Create sales initiatives
- Create and run company meetings

District Manager

Provide the best customer service for both Verizon Wireless, and Xfinity, customers
Set, maintain, and exceed monthly goals
Supervise, motivate, and coach employees on new products and material
Handle customer complaints
Make schedules
Review all inventory

Store Manager

Provide the best customer service for both Verizon Wireless and Direct TV customers
Set, maintain, and exceed monthly goals
Supervise, motivate, and coach employees on new products and material
Handle customer complaints

Senior Sales Rep

the Chateau Hotel and Conference Center

Checked guests in and out of their hotel room
Handled reservations
In-put data from reports for the human resource manager
Settled past due bills from other vendors
Provided excellent customer service

Front Desk/Night Audit

American Eagle Outfitters

Filled Displays
Participated in floor sets
Provided excellent customer service
Maintained appropriate store image

Sales Associate

Cato Fashions

Assisted in schedule making
Arranged the displays and floor to match company blueprints
Supervised as many as 4 employees
Handled customer disputes
Provided excellent customer service

Second Assistant Manager

Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

taplio

The Battle

Andrew Buchanan

Emmalee Baker

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