BeMobile, Inc

Inbound and Outbound communication for 14 locations remotely. SDR/BDR working environment.

Behive Specialist

•	Coach students on their drumming skills, in person and virtual 
•	Teach drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Developed lesson plans based on student needs

Drum Instructor

Formstack

Sales Development Representative

Verizon The digital Store

•	Assist at various stores in Central Illinois to drive sales 
•	Coach new hires to help achieve sales goals
•	Train new hires on customer interactions, transaction procedures and daily administrative duties
•	Key Holder for all 9 locations
•	Teach cellular and technical education courses explaining complex technical functions in simple terms to a diverse range of customers
•	Drive individual sales through a high level of focused activity

Senior Sales Leader

•	Drive individual sales of Cell Phone, Tablets and Software
•	Consistently surpassed target sales goals 
•	Utilized house calls to drive additional business based on customer needs
•	Utilized networking opportunities outside of the workplace to drive incremental sale

Sales Representative

•	Managed other instructors schedules (6)
•	Managed Monday.com, the CRM platform 
•	Taught drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Made calls to clients

Music Mentors Online

•	Cellular and technical education class
•	Microsoft Office
•	Software and hardware maintenance 
•	Intermediate Spanish speaker

Andrew Buchanan

Germaine J Muirhead

Germaine J Muirhead Consulting

Marketing Consultant

Social Saturday Squad

Germaine has been involved in various social networking group where he has built and influence various LinkedIn account from 1000 to 14,000 LinkedIn followers in 2022.  

Germaine has generated new LinkedIn followers in the following groups: Recruiters, job seekers, C-Level executives, Directors, Managers, Freelancer, Aspiring Entrepreneur and leading expert in Sales organizations.  

Germaine was featured in LinkedIn News for his expertise in mass layoff and optimizing your LinkedIn account.

Germaine established 5 step process on how to optimize your LinkedIn account. Here are Germaine's recommendation: 1. Creating LinkedIn posts 2-3 per week, 2. Commenting on other people post, supporting a job anniversary, job loss or major event, 3. Using #hastags to spread your message out to other people, 4. Join network that will help you be more discovered on LinkedIn 5. Provide your expertise on LinkedIn to your audience so they can learn from your post

Member

Sun Life

▪	Researched key decision makers and stakeholders and completed detailed cold calling for over 40-50 dentist/paramedical client’s daily, ranging from small business owners to Enterprise clients consisting of 1-100 employees; presented marketing solution or SASS, to generate brand awareness and drive client growth
▪	Managed full sales cycle from prospecting to booking appointments for virtual (Zoom) and telephone calls; created engaging and customized presentations to address client requirements for a successful close, managing existing accounts and prospecting potential new business
▪	Managed sales leads through Salesforce, Microsoft Word, Excel and PowerPoint, Avaya Phone System, to pull trends and analysis, identify client ROI, territory marketing presence and high potentials
▪	Closed a multilevel facility (5 locations) that included 75 employees; through robust prospecting, relationship building and management (within 15 touch points) and provided value add service excellence to support client business objectives
▪	Communicated with internal departments located across Canada/Asia such as Sales, Marketing, Operations and Management, to contribute overall sales strategies, customer value proposition & marketing plans

Account Executive

South Shore Fleet Management Inc 

•	Generated and researched leads for the company through prospecting sources like Tradeshows, Yellow Pages, Kijiji, Homestar, LinkedIn, Colleges/Universities, Facebook, Google, Referrals 
•	Develop, hire, recruit, mentor and train a roster of 30 self-employed Taxi Drivers, Operation Manager, Fleet Manager, General Labor Workers, & Interns
•	Created company’s Google Page to fully utilize digital platform for potential consumer to find location of operations
•	Created a sales team to acquire new business through SPIN selling, created monthly goals plans for reps and implemented effective strategies to manage existing business 
•	Managed external relationships with Marketing Agency to promote taxi top build board advertising for clients; “Humber College, Ashley Madison, Justeat.ca Bullfrog Insurance, 411.ca, Borrowell, Kijiji” which resulted on average 110% in sales & brand awareness increase for clients

Business Development Manager

AlarmForce Industries Inc.

•	Received inbound leads, web leads, & referrals from prospect and convert them into customer by educating them on the product and services 
•	Over achieved sales target by 170% in 2015, 136% in 2016 & top 5 sales rep in the organization 
•	Generated over $45000 annually in revenue & 1138 new customer acquisition yearly
•	Received Employee of the Month for Jan 2016 becoming number 1 sales rep on the floor for North America, building relationship in different department & displaying core value 
•	Generate contracts, Referral form & inputting them on database 
•	Worked in an Entrepreneurial environment to managed deals & communicate with different department in North America

Inside Sales Representative

Yellow Pages / Pages Jaunes – Canada

•	Generated and researched leads for the company through prospecting sources like 411.ca, Kijiji, Homestar, Manta, Yelp, Metro, Toronto Star/Sun, Facebook, Google and Association
•	Created Google Page and helped monitor Google Analytics for Small to Medium Business Enterprise in order to generate advertising dollar to determine effective ROI for clients  
•	Educated clients on impression, leads and calls for their Google AdWords Campaign to understand Digital Marketing Platform 
•	Educated business owners regarding online, print and mobile products to demonstrate the value of Yellow Pages 360 solution to fully utilize their marketing budget to generate revenue 
•	Generated over $120,000 annually in sales which resulted in 130% YTD result 
•	Over achieved sales target by 130% in 2013 which resulted in being named employee of the month and recognized throughout the sales channel for most sales for all of Canada in my department 
•	Communicated with company departments located across North America such as Sales, Marketing, Operations and Management to utilize clients advertising program to increase awareness of their brands and services

Account Manager

Influence Marketing

•	Received employee of the month recognition for demonstrating strong selling ability and marketing insights on consumers trends 
•	Sold over 100 units of consumers products to retail stores during a promotional weekend 
•	Conducted qualitative marketing research on consumer feedback
•	Involved in distributing and promoting various consumer brands like: Kraft and Maple Leaf
•	Analyzed the current trend of demographic groups such as: Baby Boomers, Generation X & Y

Brand Ambassador

Voysus

•	Promoted up/cross-sales of over $100 worth of telecommunications products to each client 
•	Participated in the creation and modification of sales scripts by providing creative suggestions and feedback to my department 
•	Resolved over 10 consumer complaints daily in order to increase consumer satisfaction
•	Produced a satisfying consumer experience by understanding client expectations, exceeding sales targets and providing an accurate, prompt and efficient service
•	Analyzed consumer needs and sales objectives to make prompt decisions. For instance, I tracked over 50 consumer’s spending habits through CRM which, combined with a solid knowledge of our products, allowed me to develop efficient selling techniques to be applied by the department

Vital Links Ice-Cream and Event Marketing

•	Generated profit for the company by establishing a net income over $250 which resulted in 400% R.O.I for the events and securing more events for the company 
•	Generated leads for clients through various marketing research techniques like Yellow Pages 
•	Recorded over 100 sales transactions through inventory sheets and handled cash/credit transactions

Sales Associate

Ontario Ministry of Government and Consumer Services

•	Administered over 100 direct deposit applications submitted by suppliers and employees daily with their banking information to be setup/updated in the government´s financial software (Oracle) 
•	Acquired a good understanding about the operations of the Central Control Unit and its positioning in the Procure-to-pay process and the support to the operations of other Ministries in Ontario
•	Analyzed supplier’s information and adjust records regarding their legal or “Operating as” name, business number, address, contact details, SIN, T4A/T4A-NR applicability, etc. 
•	Verified the status of direct deposit applications submitted by employees for expense claim reimbursement

Administrative Assistant

Business Development & Account Management Expert/Marketing Genius/Networking Guru/Community Builder

I am a marketing consultant with over 10 years of experience in sales, business development, and account management across various industries. I have a BBA in business, management, marketing, and related support services, and I specialize in marketing communications, sales and customer relationship management (CRM). I help businesses and professionals grow their online presence and reach their target audience through effective and engaging LinkedIn content and campaigns.

As a member of Social Saturday Squad, a social networking group, I have built and influenced various LinkedIn accounts, increasing their followers from 1,000 to 26,000. I was featured in LinkedIn News for my expertise in mass layoff and optimizing your LinkedIn account. I have established a 5-step process on how to optimize your LinkedIn account, covering topics such as creating posts, commenting, supporting, networking, and personal branding. My mission is to empower and inspire others to leverage LinkedIn as a platform for learning, sharing, and connecting.

taplio

The Battle

Andrew Buchanan

Germaine J Muirhead

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