BeMobile, Inc

Inbound and Outbound communication for 14 locations remotely. SDR/BDR working environment.

Behive Specialist

•	Coach students on their drumming skills, in person and virtual 
•	Teach drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Developed lesson plans based on student needs

Drum Instructor

Formstack

Sales Development Representative

Verizon The digital Store

•	Assist at various stores in Central Illinois to drive sales 
•	Coach new hires to help achieve sales goals
•	Train new hires on customer interactions, transaction procedures and daily administrative duties
•	Key Holder for all 9 locations
•	Teach cellular and technical education courses explaining complex technical functions in simple terms to a diverse range of customers
•	Drive individual sales through a high level of focused activity

Senior Sales Leader

•	Drive individual sales of Cell Phone, Tablets and Software
•	Consistently surpassed target sales goals 
•	Utilized house calls to drive additional business based on customer needs
•	Utilized networking opportunities outside of the workplace to drive incremental sale

Sales Representative

•	Managed other instructors schedules (6)
•	Managed Monday.com, the CRM platform 
•	Taught drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Made calls to clients

Music Mentors Online

•	Cellular and technical education class
•	Microsoft Office
•	Software and hardware maintenance 
•	Intermediate Spanish speaker

Andrew Buchanan

OPENLANE

Manage the Performance efforts of the Out State Illinois Markets.

Market Performance Manager

Scherer Automotive

Pre-Owned Director over two locations including Mazda, Lincoln and Volvo brands.  Responsible for the appraisal, purchase, reconditioning and inventory management of a 1.7 million dollar inventory.

Pre Owned Director

Cars.com

Coach and develop sales professionals across the country.
This position has allowed me the opportunity to do one of the most important functions in any sales organization….Coach and Develop Sales Professionals.

Strategic Sales Manager

Develop and maintain positive and profitable relationships with Dealers in the
                Peoria - Bloomington geography.  Maintain a high level of customer service 
                and leverage these relationships to up sell new products and services.
	Increased the monthly revenues from $7200.00 to $91,000.00 per month.
	Increased the Dealer customer base from 9 to 43.
	Trained, coached and mentored many Field Managers at the beginning of their careers with cars.com.  Several of these Field Managers are Presidents Club winner.
	Have been a coach and resource for my Midwest team mates and other team members at Cars.com.
	90% plus retention rate in market.
	Cars.Com Presidents Club Award winner.
        Cars.Com Service Excellence Award winner
        Cars.com Purple Pride Team

Field Sales Manager

Sam Leman Automotive Group

Co-Manage the entire sales cycle from initial client contact through consultation, negotiation, sales closing, and follow-through.

Manager

NJM Consultant

Conducted on-site audits and developed process improvements to streamline operations, increase sales volume, and decrease costs. Projects included the following:

•	For one business having trouble getting warranty claims paid: defined parameters, conducted an audit, identified the problem, and collaborated with management and service staff to improve processes. Result: cleared $15,000 in unpaid claims. 
•	Collaborated with a sales manager to implement sales and process training for sales and management personnel.
•	Facilitated customer satisfaction improvement meetings.
•	Performed inventory analysis and implemented procedures to target and eliminate problems.

Consultant

Quality Lincoln-Mercury

Participated in the negotiation and purchase of the business and its assets and oversaw all operations including sales, marketing, customer service, strategic planning, and resolving hundreds of problems daily. Hired and trained sales, service, office, parts, and body shop personnel, increasing staff from 8 to 25. 

•	Implemented processes for tracking and following-up on all prospective customers. Result: increased log of customers from 200 to 450.
•	Implemented aggressive sales and follow-through strategies with an emphasis on teamwork, increasing annual sales by $10 million+ and earning 85% control within a fiercely competitive market.
•	Increased customer satisfaction levels from 97 to number 5 in a group of 98 dealers. 
•	Directed the move to a new location and played a key role in the purchase, design, construction, and set-up.

President

University Ford of Peoria

General Sales manager

Specialties: Leading and closing service sales. Contract negotiation. Client management. Developing go to market strategy.  Managing, Coaching and Training sales professionals.

taplio

The Battle

Andrew Buchanan

Nathan Martin

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