BeMobile, Inc

Inbound and Outbound communication for 14 locations remotely. SDR/BDR working environment.

Behive Specialist

•	Coach students on their drumming skills, in person and virtual 
•	Teach drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Developed lesson plans based on student needs

Drum Instructor

Formstack

Sales Development Representative

Verizon The digital Store

•	Assist at various stores in Central Illinois to drive sales 
•	Coach new hires to help achieve sales goals
•	Train new hires on customer interactions, transaction procedures and daily administrative duties
•	Key Holder for all 9 locations
•	Teach cellular and technical education courses explaining complex technical functions in simple terms to a diverse range of customers
•	Drive individual sales through a high level of focused activity

Senior Sales Leader

•	Drive individual sales of Cell Phone, Tablets and Software
•	Consistently surpassed target sales goals 
•	Utilized house calls to drive additional business based on customer needs
•	Utilized networking opportunities outside of the workplace to drive incremental sale

Sales Representative

•	Managed other instructors schedules (6)
•	Managed Monday.com, the CRM platform 
•	Taught drum lessons to a wide variety of students, ranging from ages of 6 to 21, which included setting individual competency goals for each student based on previous level of experience 
•	Made calls to clients

Music Mentors Online

•	Cellular and technical education class
•	Microsoft Office
•	Software and hardware maintenance 
•	Intermediate Spanish speaker

Andrew Buchanan

Google

- Promoted brand and product portfolio by writing articles, being interviewed, co-writing scripts for nationally published content, and establishing a newsletter, then produced 6 newsletters.
- Boosted sales by iterating our value proposition as a keynote speaker, convention spotlight, 500+ attendee webinars, in-person training, sales calls, podcasts, and video recordings now embedded into LMSs.
- Established SOPs for multi-million dollar teams and billion-dollar organizations.
- Enabled sales by problem-solving over 1200 documented solutions.
- Collected 1000+ insights from the field; categorized, hierarchized, and reported product improvements that were implemented.
- Forecasted needs, expectations, and pain points for both B2B and end-consumers ensuring each customer has a consistent, positive experience.
- Earned and maintained a 96% effectiveness score with thousands of internal and external surveys and reviews.
- Revamped onboarding, ensuring higher levels of success.
- Led internal initiatives to upskill the training team and sales team.
- During a 50MM+ sales threshold private event, personally committed 18 branch managers to either start selling our product or broaden their offerings with other products in our lineup. 
- Developed, executed, and continuously evaluated and adjusted account/territory plans with overlapping internal and external business partners.
- Engaged with key thought leaders, C-suite executives, owners, engineers, and experts.

Google Nest Regional Trainer - Powered by Mosaic

Gained at University of Arizona, Coolidge School District, Legacy Schools, & Arizona Virtual Academy

- Led insight-driven conversations and informed overall strategy to add value to partners continually.
- Tested, learned, and iterated new ways of approaching customers and building a sustainable infrastructure to support the mission and vision.
- Earned a reputation as a subject-matter expert and valued resource both internally and externally, evidenced by 10 conference presentations and over 12 years of didactic teaching and mentoring experience.
- Created and shared thought leadership through workshops, webinars, and speaking engagements at industry events that bring to life research-based best practices. 
- Developed people to lead, collaborate, and become lifelong learners so they have the highest standards in every area of their lives.

Adjunct Professor, Teacher, Coach

Gained as a PhD Researcher at Grand Canyon University

- Directed and authored research on talent management and organizational effectiveness with F(5,88) =8.393, p<.001.
- Translated technical content into understandable visual mediums to create engagement and excite leadership and other stakeholders.
- Utilized data science and analytics with confidence intervals of 95% to recommend improvements.
- Clarified complex ideas and communicated them visually in a simple yet impactful way.

PHD Researcher

Highly motivated self-starter with a proven ability to handle multiple projects simultaneously while supporting the Western Territory sales team.
Excellent interpersonal, oral, and written communication skills with the ability to understand, interpret, and communicate complex information and data, as evidenced by 10 conference presentations and over 12 years of didactic teaching and mentoring experience.

taplio

The Battle

Andrew Buchanan

Scott Piper, PhD

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