Natter

Vice President Operations

Remarkable AI

Board Advisor

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Co-Founder

McKinsey & Company

Management Consultant to executive leadership of global corporations, organizations, and the public sector across North America, Europe, and Sub-Saharan Africa - focusing on improving operations across various sectors. Major engagements include:

• Led revamp of the customer experience operating model for a major financial services provider with operations in 30+ countries across the world. Key achievements include optimizing its call center operations, enhancing branch customer service tools, and increasing online self-selection options. Efforts contributed to a 10% increase in global Net Promoter Score (NPS) and 15% increase in annual revenue 
• Led the $100+ million outsourcing deal of a multinational mobile telecommunications company; built deal model and P&L sensitivity analysis of country’s handset business; advised CFO on commercial negotiation strategy
• Spearheaded a successful rollout of a multinational bank’s new integrated performance management program; efforts impacted over 15,000 employees across 25+ countries and contributed to $130M in incremental net profit 
• Managed the operational turnaround of one of Africa’s largest tax revenue agencies that led to $550 million above its year-over-year non-oil revenue target; Designed and launched digital filing and tax audit processes across 90 offices in the country, enhanced data analytics, and trained 1,850 staff 
• Conducted three private equity due diligences on targets in the power and consumer goods sectors; built financial valuations involving operations/demand trends across multiple countries; led on-site operations assessments
• Led the M&A strategy for a major insurance player; streamlined the firm’s operations across six countries by developing the operating model for its core business units and corporate center

Management Consultant | Engagement Manager

Soccer Sisters United, Inc.

• Created non-profit for the academic and athletic support of over 100 minority girls, ages 5-16.  Located in the Wilson Park Housing Projects of South Philadelphia 
• Managed the program’s overall business affairs and annual overall budget of $30,000
• Program outreach led to over $250,000 in grants/scholarships for private school tuition, equipment, league fees, and training

The Vanguard Group

• Was the youngest at the company. Led a cross-functional initiative focused on Vanguard's institutional sales and customer experience strategy, impacting 1,600 institutional clients with $251 billion in assets. Areas covered include client intelligence and participant investing behavior, investor education design, and competitive analysis

Chief of Staff

• Managed team of 9 associates and analysts tasked with the daily analysis of approximately 7,000 global equity securities and derivative products that cover over 50 Vanguard Equity Funds

Supervisor - Securities, Data and Pricing Group (Equities)

Analyst (Acceleration into Management Program)

Citi Corporate and Investment Banking

• Formulated valuation reports for international industrial and consumer firms like Del Monte, Liz Claiborne, and Caterpillar with fixed income offerings up to $1 billion. Reporting consisted of analyses of interest rate swaps, competitive landscape, and credit derivative instruments
• Compiled data analysis for Cargill’s successful ¥35 billion offering, which included a fixed income profile, foreign-exchange currency performance, and new debt issuance

Summer Analyst

15+ years of experience in Operations, Strategy, Digital Transformation, and Investments. Leveraging technology (e.g., AI) and people management, I drive business growth and operational excellence for startups and large organizations (VC and PE-backed). 

I've had the privilege of living and working across North America, Europe, and Sub-Saharan Africa, having visited 64 countries across six continents. I enjoy collaborating with diverse teams to solve problems and deliver meaningful results.

Key attributes of mine include:

-> Delivery and implementation of change initiatives
-> Analytics and financial modeling (e.g., pricing, forecasts)
-> Go-To-Market implementation 
-> Corporate and Digital Strategy
-> Cross-functional team leadership

Andrew Olaleye

Accenture Brasil

Principal Director

Focused on Top-Line Growth Strategy / GTM projects in different industries: consumers goods, retail, financial services and marketplaces.

Senior Manager at Strategy & Consulting

•	Large Cosmetics company: Led the review of the loyalty program with customer segmentation and customized communication for each segment 
•	Large Infrastructure company: Led the definition of a Business Plan for a new portfolio of services to be offered by the company for a new technology that was developed
•	Large Brazilian electronic goods company:  Led the  definition of operating model and the organizational structure review of customer services department

Strategy Manager

Tuck School of Business at Dartmouth College

MBA, Class of 2013

Tuck Global Consulting

Led a Market Entry Strategy for an American Pet products manufacturer to enter the Chinese market
•	Analyzed the potential Chinese pet market and viability for the company to establish operations in that market
•	Coordinated on-site interviews with local potential customers and points of sale
•	Proposed a market-entry strategy, highlighting the key aspects of the market

Project Manager

IDEXX Laboratories

Was responsible for analyzing the market entry strategy to a new customer group in 4 different countries: Brazil, Mexico, Puerto Rico and the US
•	Analyzed the potential market size and viability to explore a new customer group in 4 countries in Americas
•	Proposed a Go-to-Market strategy for the new market, highlighting the differences of each market

Strategic Marketing Intern

•	Large healthcare US company: defined the market entry strategy to the Brazilian market for a US-based company, comparing the market potential to other emerging markets

Strategy Consultant

•	Large apparel retail: supported the re-definition of their in-store operating model, focusing on loss prevention for their 250 stores
•	Large do-it-yourself retail: supported define their network design for their Distribution Centers, modeling their logistics and operating costs
•	Large electronic retail: supported a strategic sourcing project for HR and IT related costs, allowing a cost reduction of more than 8%
•	Major Utilities company: supported the definition of a new remuneration model to the field service providers, based on their cost-to-serve
•	Large Mining company: supported the review of the procurement organizational structure, segmenting transactional sourcing from strategic sourcing

Supply Chain Management Consultant

Procter & Gamble

Responsible for tracking and performing financial analyses for all cost reduction projects in the department
•	Implemented maritime shipping of laundry products within Brazil by analyzing the operational issues and financial impact of the project 
•	Delivered transportation cost reduction of $1M through freight evaluations required for a new distribution center

Intern

Christiane is an Accenture Principal Director based in São Paulo Office, with over 17 years of Strategy experience, especially in Top Line Growth projects. 

She has extensive experience at consumer goods and retail companies, and strong skills in Go to Market Strategy,  Channel and sales force strategy, Operating Model definition, Business Plan, Market Entry Strategy, and Organizational design.

Christiane has a wide international experience, including assignments with teams in the US, Mexico, Japan, China, Colombia, Argentina, Peru among others.

Graduated in Business Administration from Fundação Getulio Vargas (FGV) and holds an MBA from Tuck School of Business at Dartmouth.

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Andrew Olaleye

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