Natter

Vice President Operations

Remarkable AI

Board Advisor

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Co-Founder

McKinsey & Company

Management Consultant to executive leadership of global corporations, organizations, and the public sector across North America, Europe, and Sub-Saharan Africa - focusing on improving operations across various sectors. Major engagements include:

• Led revamp of the customer experience operating model for a major financial services provider with operations in 30+ countries across the world. Key achievements include optimizing its call center operations, enhancing branch customer service tools, and increasing online self-selection options. Efforts contributed to a 10% increase in global Net Promoter Score (NPS) and 15% increase in annual revenue 
• Led the $100+ million outsourcing deal of a multinational mobile telecommunications company; built deal model and P&L sensitivity analysis of country’s handset business; advised CFO on commercial negotiation strategy
• Spearheaded a successful rollout of a multinational bank’s new integrated performance management program; efforts impacted over 15,000 employees across 25+ countries and contributed to $130M in incremental net profit 
• Managed the operational turnaround of one of Africa’s largest tax revenue agencies that led to $550 million above its year-over-year non-oil revenue target; Designed and launched digital filing and tax audit processes across 90 offices in the country, enhanced data analytics, and trained 1,850 staff 
• Conducted three private equity due diligences on targets in the power and consumer goods sectors; built financial valuations involving operations/demand trends across multiple countries; led on-site operations assessments
• Led the M&A strategy for a major insurance player; streamlined the firm’s operations across six countries by developing the operating model for its core business units and corporate center

Management Consultant | Engagement Manager

Soccer Sisters United, Inc.

• Created non-profit for the academic and athletic support of over 100 minority girls, ages 5-16.  Located in the Wilson Park Housing Projects of South Philadelphia 
• Managed the program’s overall business affairs and annual overall budget of $30,000
• Program outreach led to over $250,000 in grants/scholarships for private school tuition, equipment, league fees, and training

The Vanguard Group

• Was the youngest at the company. Led a cross-functional initiative focused on Vanguard's institutional sales and customer experience strategy, impacting 1,600 institutional clients with $251 billion in assets. Areas covered include client intelligence and participant investing behavior, investor education design, and competitive analysis

Chief of Staff

• Managed team of 9 associates and analysts tasked with the daily analysis of approximately 7,000 global equity securities and derivative products that cover over 50 Vanguard Equity Funds

Supervisor - Securities, Data and Pricing Group (Equities)

Analyst (Acceleration into Management Program)

Citi Corporate and Investment Banking

• Formulated valuation reports for international industrial and consumer firms like Del Monte, Liz Claiborne, and Caterpillar with fixed income offerings up to $1 billion. Reporting consisted of analyses of interest rate swaps, competitive landscape, and credit derivative instruments
• Compiled data analysis for Cargill’s successful ¥35 billion offering, which included a fixed income profile, foreign-exchange currency performance, and new debt issuance

Summer Analyst

15+ years of experience in Operations, Strategy, Digital Transformation, and Investments. Leveraging technology (e.g., AI) and people management, I drive business growth and operational excellence for startups and large organizations (VC and PE-backed). 

I've had the privilege of living and working across North America, Europe, and Sub-Saharan Africa, having visited 64 countries across six continents. I enjoy collaborating with diverse teams to solve problems and deliver meaningful results.

Key attributes of mine include:

-> Delivery and implementation of change initiatives
-> Analytics and financial modeling (e.g., pricing, forecasts)
-> Go-To-Market implementation 
-> Corporate and Digital Strategy
-> Cross-functional team leadership

Andrew Olaleye

Stormbreaker Ventures

General Partner

Air5

Advisor

OHANA™

Strategic Advisor

Teal Communications

Member Board Of Directors

Pivotal Commware®

Avis Budget Group

Synchronoss Technologies

President & CEO

AT&T

Responsible for all of AT&T Mobility and also for Consumer Operations.

President & CEO – AT&T Mobility and Consumer Operations

In 2008, created and led the Emerging Devices Organization, a new business unit focused on connecting new devices and applications to AT&T’s network — including connected cars, tablets, wellness devices, wearables and machine-to-machine communications solutions and platforms.

•	Overall responsibility for the Emerging Devices Organization and AT&T Digital Life.
•	Also responsible for Aio and now Cricket Wireless, the no-annual contract provider acquired by AT&T in 2014. 
•	Oversaw AT&T’s wireless wholesale business, including its relationship with Tracfone as well as AT&T’s day-to-day relationship with Apple.

President - Emerging Enterprises and Partnerships Organization, AT&T Mobility

Reported to the President and CEO of AT&T Mobility. Responsible for building AT&T’s new Emerging Devices Organization as a start-up entity within AT&T Mobility with accountability for overall operations, strategy, business development and overall P&L.

Responsibilities included proactively targeting, identifying and managing strategic relationships with every company and OEM on the globe participating in the Emerging Device ecosystems.

Negotiated key relationships with OEMs in the Emerging Device space.

President - Emerging Devices Organization (now Internet of Things Organization), AT&T Mobility

Cingular

Responsible for overall business operations for Cingular/AT&T Mobility’s National Retail Channel (Best Buy, Wal-Mart, RadioShack, Costco, etc.), National Dealer Channel, Direct Mail/Direct Response Organization, National Wholesale Operations, AT&T’s national web business – att.com, as well as AT&T’s GoPhone prepaid business and operations. Responsibilities also included being on-point for Cingular/AT&T’s relationship with Apple and bringing the first iPhone and iPad to AT&T.

President - National Distribution, AT&T Mobility/Cingular

AT&T Wireless

Responsible for market operations including full P&L and all business aspects for the 12 West Region Districts which included the states of California, Arizona, New Mexico, Colorado, Utah, Idaho, Nevada, Oregon, Washington and Hawaii.

Regional President - West Region, AT&T Wireless

Responsible for the total market operations, P&L and all business aspects for AT&T Wireless’ six markets (Los Angeles, San Diego, San Francisco, Sacramento, Central and Hawaii) that made up the California/Hawaii Region.

Managed VP/General Managers and regional leadership team, and was responsible for driving and executing local/regional/national strategies while shaping the leadership and local culture.

Led the acquisition teams for the purchases of the San Diego, Bay Area and Hawaii markets.  Responsible for the transition to AT&T Wireless operations, systems, network and all employees.

Regional Vice President - California/Hawaii Region, AT&T Wireless

Directed all business functions and market operations for the Los Angeles Market and its 2,500 employees. This included responsibility for P&L for the overall operations of the LA market including the strategic direction of the direct sales, retail stores and indirect distribution channels; building strategic business operation plans; marketing plans; budgeting; customer care; customer based marketing; and network development.  

Responsible for and led the acquisition and transition of the former LA Cellular’s business operations, structure, systems, P&L, offers, etc. to AT&T Wireless Services operating model.

Vice President and General Manager - Los Angeles, AT&T Wireless

Responsible for all business functions, market operations and P&L for the Arizona market which included the  management of all sales channels, care, network and building strategic business operation plans; marketing plans; budgeting; customer retention; and site/system development.

Vice President and General Manager - Arizona, AT&T Wireless

Directed all sales distribution channels operations and marketing for AT&T Wireless’ first 1900 MHz market launched.  Built all sales and marketing teams and developed all sales and marketing strategies, goals, and objectives.  Coordinated build-out of multiple retail store locations; acquired all indirect local, regional, and national channel distribution and local telesales.  Partnered with network team to build and develop network.

Director of Sales - Arizona Market, AT&T Wireless

Responsible for market operations, distribution and P&L for three Oregon and SW Washington markets.

This included strategic market planning, creation of local marketing/promotion/event plans, revenue budgeting, public affairs, system/network evaluation and the development of direct sales, retail stores, indirect and alternative distribution channels.

District Manager - Greater Oregon Markets, AT&T Wireless

Responsible for all business aspects, market operations and P&L for four newly acquired Oregon District markets.  This included the building and development of direct sales, retail stores, indirect and alternative distribution channels, formulation of strategic marketing plans, budgeting, customer retention and site development for markets.

Market Manager - Columbia River Markets, AT&T Wireless

Hello All,
 
Thanks for connecting with me on here. Over the course of my career, we may have worked together or this may be our first encounter. Either way, I always welcome productive dialogue and the opportunity to build new relationships. I’ve spent the entirety of my career in the Technology, Media, and Telecom (TMT) space and continue to be inspired by the endless, dynamic streams of innovation that have completely changed our lives in a short period of time and most importantly, improved how we communicate with one another.
 
I began my 30+ year career in the early days of the wireless industry at McCaw Cellular. I went on to help usher in the modern smartphone era by leading AT&T’s negotiations with Apple to introduce the first iPhone and iPad. I was honored to lead the building of three, from the ground up businesses for AT&T: The IoT business, Digital Life and the launch of Aio Wireless – now Cricket Wireless, the company’s industry-leading prepaid flanker brand.
 
Toward the end of 2018, I retired from AT&T as President & CEO of Mobility and Consumer Operations. Shortly thereafter, I joined Synchronoss as President, CEO, and a member of the Board of Directors. Throughout my career, I have consistently maintained a leadership-style founded on the 3P’s philosophy: People, Purpose and Passion. This philosophy guided my teams and me from the beginning, and it is now the foundation in which Synchronoss operates, both internally and externally.
 
People are the most important asset of any business and they are the accumulation of great individuals bringing their unique perspectives and experiences to the table. Passion for one’s work is the motivation, it’s the love of what you do that drives the will to find a way to win every day. Purpose is when an individual fully understands how they contribute to the company’s overall success. When the culture of a company is rooted in the 3P’s philosophy, great innovations prosper for customers, partners and colleagues. This philosophy is also critical when building trusted partnerships with customers and partners to get deals over the line that deliver value to all involved.
 
I have been fortunate to be on the frontlines of the TMT space, both living through and leading some of the most transformative mobile revolutions. 
 
Thanks again for connecting with me. Let’s continue to move the possibilities of a connected, digital-life forward together!
 
Glenn

taplio

The Battle

Andrew Olaleye

Glenn Lurie

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