Crawford Partners, LLC

Delivers strategic consulting in marketing, strategy, leadership, organizational design, business transformation, executive coaching, and employee experience for private organizations focused on growth.  

I also partner with many leadership development, coaching, and organizational development firms to provide shared experience and solutions for a wide range of clients.

President

Thomas More University

Provided strategic leadership in adult enrollment and marketing for the university.  Designed new revenue models and channels to drive growth.  Responsible for all advertising, media placement, digital marketing and strategic initiatives.

Vice President for Digital, Graduate & Professional Programs

Founding Dean of the College of Business

Taught strategy, innovation, marketing, MBA skills, organizational behavior, etc., at undergraduate and graduate levels.

Assistant Professor

Weatherhead School of Management at Case Western Reserve University

Assisted doctorate students in designing meaningful research.

Research Advisor for Doctorate of Management Students

Direct Opinions

Provided marketing strategy, sales, employee experience, customer research and analytics for clients across retail, healthcare, consumer products, and manufacturing.

Chief Marketing Officer

Convergys

Successfully provided cross-functional marketing leadership in creating solutions, designing business transformation, and developing innovative strategies that lead to growth.  Responsible for all value proposition creation, packaging, positioning, digital marketing, branding, creative services, web redesign, lead generation, sales center of excellence consulting services and voice of the client research.

Senior Director Marketing Strategy

University of Cincinnati

Enjoyed teaching Business Ethics and Quality Management Tools courses to students by designing a highly interactive curriculum.

Adjunct Business Management Instructor

Citigroup

Led sales and marketing business transformation efforts for private label cards, retention, and mortgage across seven sites.  Managed $230M in annual revenue, driving year over year continued growth.

Senior Vice President, Regional Sales Director

AmTrust Bank

Traveled throughout the country studying contact center best practices.  Designed, developed, implemented and managed all aspects of the retail banking contact center, internet web customer service and the B2B mortgage contact center.  The program won the National Teleprofessional Award for Call Center Excellence (ACCE).

Vice President

Partnering with Leaders to Define SUCCESS and Achieve It.

Thank you for visiting my profile.  I'm Angela Crawford, a strategist and leadership consultant who empowers people and organizations to grow through authentic connection and a relentless commitment to helping others succeed.

With over 20 years of strategic leadership experience, I provide organizational consulting, along with coaching and leadership development through my customizable Leaders SUCCEED Together© system.

Let's work together to define success for yourself and your organization--and achieve it!

Who I Help:
- C-Suite Executives in privately owned companies
- Senior Leaders tackling new challenges
- HR Professionals seeking leadership development solutions
- Education and Healthcare Administrators

How I Can Help:
- Provide consulting services across organizational development, HR, sales, marketing, and operations.
- Design custom leadership programs to attract and retain top talent
- Serve as your confidential sounding board with fresh perspectives
- Enhance team dynamics and performance with tailored solutions
- Navigate the unique challenges of education and healthcare leadership

Why Choose Crawford Partners?
- Extensive cross-industry experience
- Proven, research-backed Leaders SUCCEED Together© System
- Flexible, client-focused approach
- Deep commitment to your success
- Over 13 years of delivering results

Ready to grow your organization like never before?  Let's connect.

P.S. Even if leadership development isn't your current focus, feel free to pass my information along to someone who might benefit. I'm passionate about helping leaders become the best versions of themselves.

Angela Crawford

➡️ Here's what most leaders miss about organizational culture:

They think culture change happens from the top down through mission statements and company values.

The reality?

73% of culture transformation initiatives fail because leaders diagnose the stated culture instead of the enacted culture.

After studying Cameron & Quinn's Competing Values Framework and Schein's organizational culture theory, I've adapted a 4-phase diagnostic that reveals what's actually happening:

The Framework:

✅ Phase 1: Behavioral Evidence Gathering (Weeks 1-3)
→ Track decision patterns, not policy documents
→ Observe meeting dynamics, not org charts

✅ Phase 2: Informal Culture Assessment (Weeks 4-6)
→ Map promotion patterns vs. stated values
→ Analyze crisis responses vs. company principles

✅ Phase 3: Force Field Analysis (Weeks 7-9)
→ Identify reinforcing vs. disruptive cultural forces
→ Calculate net change pressure

✅ Phase 4: Integration & Action Planning (Weeks 10-12)
→ Plot cultural reality gaps
→ Design evidence-based evolution strategy

The difference? Companies using behavioral diagnostics see 3x higher success rates in culture transformation.

You know you've succeeded when: Your promotion patterns, resource allocation, and crisis responses actually match your stated values.

Which assumption about your company culture needs challenging?

Share your biggest culture gap discovery below. ⬇️

—

👉 DM me “GROWTH” to book a free 30-minute strategy call.

And get actionable leadership tips right in your inbox every Wednesday.

(Newsletter link in my bio).

Angela Crawford, PhD

Business Owner, Consultant & Executive Coach | Guiding Senior Leaders to Overcome Challenges & Drive Growth l Author of Leaders SUCCEED Together©

Stop trying to find your one "authentic" leadership style.

Start being the leader your team actually needs you to be in the moment.

Conventional wisdom tells us to be consistent. But what if that consistency is the very thing holding your team back?

A single leadership style applied to every person and situation is a recipe for failure.

→ Your brand-new intern feels lost because you're too hands-off.
→ Your senior expert feels micromanaged because you're too hands-on.

The most effective leaders don't have one style; they are leadership chameleons. They use the Situational Leadership Model to accurately diagnose and adapt to the needs of their people.

It’s about flexing between four distinct approaches based on your team member's competence and commitment to a specific task.

🎨 The 4 Leadership Styles:

1. Directing (S1) 🎯
→ You provide clear, step-by-step instructions.
Perfect for the Enthusiastic Beginner (D1) who is eager but inexperienced.

2. Coaching (S2) 🤝
→ You still direct, but also explain the 'why' and encourage them.
Ideal for the Disillusioned Learner (D2) who has hit a roadblock and lost confidence.


3. Supporting (S3) 🤗
→ You empower them to lead the way while you act as a sounding board.
For the Capable but Cautious Performer (D3) who has the skills but is hesitant to own it.

4. Delegating (S4) 🚀
→ You turn over full responsibility and trust them to deliver.
Reserved for the Self-Reliant Achiever (D4) who is a true expert.

Your goal as a leader isn't just to get the task done. It's to develop your people from D1 to D4. That requires you to change your approach as they grow.

Ready to try it?

Try this for one week:
→ Pick one person on your team and one specific task.
→ Diagnose their Development
→ Consciously apply the matching leadership style (S1-S4).

Who's ready to become a more adaptable leader?

—

👉 Get free weekly tips and actionable guides by signing up for my newsletter at the link in my bio.

What if we’ve been wrong about what great leadership looks like?

We celebrate the charismatic, larger-than-life CEOs on the covers of business magazines. But what if the data told a different story?

In his groundbreaking research for Good to Great, Jim Collins and his team discovered something interesting:

The most effective leaders combine personal humility with professional will.

They were Level 5 Leaders.

And the climbing looks like this:

• Level 1: Highly Capable Individual 🧑💼
Makes productive contributions through talent, knowledge, skills, and good work habits.

• Level 2: Contributing Team Member 🤝
Contributes individual capabilities to the achievement of group objectives and works effectively with others in a group setting.

• Level 3: Competent Manager 📈
Organizes people and resources toward the effective and efficient pursuit of predetermined objectives.

• Level 4: Effective Leader 🧭
Catalyzes commitment to and vigorous pursuit of a clear and compelling vision, stimulating higher performance standards.

• Level 5: Executive ✨
Builds enduring greatness through a paradoxical blend of personal humility and professional will.

Greatness is not a function of circumstance.

It is, first and foremost, a matter of conscious choice and discipline. The most powerful choice a leader can make is to subjugate their own ego to the larger goal of building something great and lasting.

You can't "fake" Level 5, but you can consciously cultivate its attributes.

—

👉 Get my free guidebook detailing the 7 essential steps for leadership growth.

Link in bio.

Have you ever seen a great strategy die a slow, silent death?

The year starts with ambitious goals and high energy. By March, the team is buried in the “whirlwind” (endless emails, back-to-back meetings, and urgent fires that keep the business running).

The whirlwind isn’t necessarily a bad thing.
But if left on its own, it can consume 100% of your time and energy.

That’s why most strategies fail. All your resources go battle against the whirlwind.

The 4 Disciplines of Execution (4DX), created by Chris McChesney, Sean Covey, and Jim Huling, is the proven system to fight back.

Before you can win, you must know your enemy:

⚡️ What it is: The energy it takes to run your daily operations. The calls, the reports, the fires.

🚨 Its nature: It is not evil. It is urgent. And urgency will always feel more important than importance.

⚠️ Its power: It can derail any initiative and act on your team every minute of every day.

The 4 Disciplines are your weapons to protect your most important goals from being lost in the storm:

1. Focus on the Wildly Important
2. Act on the Lead Measures
3. Keep a Compelling Scoreboard
4. Create a Cadence of Accountability

What’s your go-to framework to fight the daily whirlwind?

—

👉 Get my free guidebook detailing the 7 essential steps for leadership growth.

Link in bio.

70% of major change initiatives fail.

The dangerous myth? That the new ideas were flawed.

The harsh truth most people miss? It's almost always a failure of leadership.

For decades, we've watched leaders with brilliant visions underestimate the human side of change.

They treat it like a software update, issuing a memo and expecting everyone to comply.

They are unprepared for the inevitable storm of resistance, fear, and inertia.

The result is always the same: wasted money, cynical employees, and a failed initiative that poisons the well for future efforts.

But you don't have to be a statistic. Dr. John Kotter's research provides a proven roadmap for navigating the storm. His 8-Step Model is not a checklist; it's a sequential, disciplined process for leading people through turmoil.

Skipping a step is like leaving a hole in the hull of your ship.

Here is the 8-step voyage to lasting change:

Phase 1: 🌪️ Create a Climate for Change(You can't steer a ship that's tied to the dock.)

→ Step 1: Create Urgency. Make the status quo seem more dangerous than the unknown future.
→ Step 2: Form a Powerful Guiding Coalition. Assemble a credible and influential team to lead the charge.
→ Step 3: Create a Vision for Change. Develop a clear, simple "North Star" to guide every action.

Phase 2: 🤝 Engage and Enable the Organization(Raise the sails and remove the obstacles.)

→ Step 4: Communicate the Vision. Relentlessly, through every channel possible. Then do it again.
→ Step 5: Empower Others to Act. Remove the barriers—be it a legacy system or a resistant manager.
→ Step 6: Create Short-Term Wins. Build momentum and silence the critics with visible successes.

Phase 3: ⚓ Implement and Sustain the Change(Anchor the new way of working in your culture.)

→ Step 7: Consolidate Improvements. Use the credibility from early wins to tackle bigger challenges.
→ Step 8: Anchor in the Culture. Weave the change into "the way we do things around here."

What's your experience?
Which of these 8 steps have you seen leaders skip most often?

—

👉 Get free tips and guidebooks weekly by signing up for my newsletter at the link in my bio.

➡️ The highest-performing teams aren't the smartest, they're the safest.

Most leaders focus on hiring talent but ignore creating environments where that
talent can actually speak up.

Here's how 5 industry leaders master psychological safety:

Google: Project Aristotle discoveries

→ Team diagnostic surveys for psychological safety measurement
→ Blameless post-mortems focusing on systems, not people
→ GTEAM meetings discussing "how we work together"
→ Result: 67% higher performance in psychologically safe teams

Microsoft: Growth mindset transformation

→ Daily pulse surveys for real-time team health monitoring
→ Learning Fridays: 10% time for experimentation
→ Courage Conversations training for difficult discussions
→ Result: 35% increase in employee confidence to speak up

Pixar: The Braintrust model

→ No hierarchy in feedback, junior animators critique directors
→ "Plussing" technique: "Yes, and..." instead of "No, but..."
→ Rapid prototyping with expectation of failure
→ Result: 83% feel safe sharing wild ideas

Netflix: Radical candor at scale

→ "Keeper Test" for transparent performance conversations
→ 360-degree feedback including upward feedback to managers
→ "No Brilliant Jerks" policy, culture matters as much as performance
→ Result: 89% trust their manager to act on feedback

The pattern? All 4 companies:

→ Measure psychological safety consistently
→ Train leaders to model vulnerability
→ Normalize speaking up through structured processes
→ Iterate and improve based on feedback

Amy Edmondson's research shows 4 stages: 

✅ Inclusion Safety
✅ Learner Safety
✅ Contributor Safety
✅ Challenger Safety.

Most teams never reach stage 4, where breakthrough innovation happens.

Which stage is your team at? 

And what's one practice you'll steal from these companies?

—

👉 DM me “GROWTH” to book a free 30-minute strategy call.

And get actionable leadership tips right in your inbox every Wednesday.

(Newsletter link in my bio).

Why do so many brilliant strategies fail?

It’s rarely the strategy itself. It's the organizational 'body' rejecting the transplant.

After years of advising leaders, I've seen the same painful pattern: companies pour months into crafting the perfect strategic plan, only to watch it stall, lose momentum, or die on the vine.

The cause is almost always a hidden misalignment.

A visionary strategy is useless if the organization's internal machinery isn't wired to execute it.
You can't ask for speed and innovation if your systems are built for rigid control.

The most effective leaders think like doctors. They don't just prescribe a treatment (Strategy); they run a full diagnostic MRI to see the entire system. That's the power of the McKinsey 7S Framework.

The old way: (Recipe for failure)
→ Obsess over strategy
→ Shuffle the structure (the org chart)
→ Hope culture and processes magically catch up

The new way: (Roadmap for alignment)
→ Start with shared values (the organization's heart 🤝)
→ Align the "hard" elements: Strategy 📈, Structure 🏢, and Systems ⚙️
→ And the "soft" elements: Skills 💡, Staff 🧑💼, and Style 🎨

When these 7 elements are in harmony, execution feels effortless. When they're misaligned, you get friction, burnout, and failed initiatives. The difference isn't the quality of your strategy, but the health of your organization.

Take 60 seconds to run a quick diagnosis.

Which of the 7S elements is the most misaligned with your company's strategy right now?

—

👉 Sign up for my newsletter and get my free guidebook detailing the 7 essential steps for leadership growth.  Link in bio.

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JSESSIONID

Heidi De Wolf MODA

70% of cultural transformation initiatives fail within the first year.

After working with 100+ leadership teams, I've discovered the pattern: Most organizations skip the diagnostic phase and jump straight to "solutions."

The problem is that you can't fix what you can't see.

Here's what a successful cultural transformation launch actually looks like:

✅ Days 1-30: Foundation Building
→ Complete comprehensive Cultural Assessment
→ Conduct Informal Culture Analysis (observe actual vs. stated behaviors)
→ Map your Cultural Force Field (based on Lewin's Force Field Analysis)
→ Achieve leadership alignment on desired culture using the Competing Values Framework

✅ Days 31-60: System Design
→ Redesign performance management systems
→ Optimize people processes and structures
→ Evolve communication patterns
→ Choose 2-3 strategic change levers

✅ Days 61-90: Launch & Early Measurement
→ Launch pilot programs with 1-2 teams
→ Collect behavioral and outcome data
→ Begin scaling successful elements
→ Develop 2-3 year transformation roadmap

Companies using this systematic approach see early momentum indicators within 30-60 days.

Things like increased awareness, leadership alignment, and initial behavioral experiments.

Reality check: True cultural transformation takes 2-3 years. This 90-day framework gets you started with a solid foundation.

What's one cultural blind spot your organization might be missing?

Drop your thoughts below. ⬇️

—

👉 DM me "GROWTH" to book a free 30-minute strategy call.

And get actionable leadership tips right in your inbox every Wednesday.

(Newsletter link in my bio).

Cultural Transformation Toolkit: Your 90-Day Action Plan

After years of advising leaders on growth, I've seen a dangerous pattern.

Many organizations have a growth hope, not a growth strategy.

They default to one thing: "sell more of what we have."

This leaves them stuck in a saturated market, completely blind to the massive opportunities just over the horizon.

What is the typical pattern across the most successful companies? They navigate it deliberately using a compass.

The best compass for this is the Ansoff Matrix. It's a simple but powerful framework that outlines the four fundamental paths to growth, forcing clarity on your options and the risks involved.

Here are the four cardinal directions every leader must understand:

1. 📈 Market Penetration (Low Risk)
→ The Play: Sell more existing products to your existing market.
→ Think: Coca-Cola launching a new ad campaign to deepen its market share.

2. 🛍️ Product Development (Medium Risk)
→ The Play: Create new products for your loyal, existing customer base.
→ Think: Apple launching the Apple Watch for its massive base of iPhone users.

3. 🌍 Market Development (Medium Risk)
→ The Play: Take your proven products into entirely new markets.
→ Think: Starbucks taking its existing coffee shop model and expanding into China for the first time.

4. 🚀 Diversification (High Risk)
→ The Play: A leap into the unknown with new products for new markets.
→ Think: Virgin Group expanding from a record label into airlines, telecoms, and finance.

Most businesses live their entire lives in quadrant #1.

But true, sustainable growth requires a conscious strategy that considers all four.

What does your growth plan for the next 18 months look like?
Which of these four quadrants are you actually operating in?

—

👉 Get free leadership guides and tips right in your inbox every Wednesday.  Link in my bio.

Vision, Mission, Values... Do your team statements inspire action or just collect dust?

Most leaders have them, but almost everyone is messing them up.

These aren't just buzzwords. They're the operating system for your team.

Get them right, and you create clarity, alignment, and purpose.

Here's the simple breakdown of the only four statements you need:

1. Vision Statement: Your North Star
→ Dreams big about the future
→ Sets direction for everyone
→ Shows where you want to go

2. Mission Statement: Your Roadmap
→ Explains what you do now
→ Shows how you operate
→ Names who you help

3. Values Statement: Your Guardrails
→ Lists core beliefs
→ Guides behavior
→ Sets cultural standards

4. Purpose Statement: Your "Why"
→ Explains deeper meaning
→ Goes beyond money
→ Connects emotionally

When these four are clear and aligned, everything changes.

You don't just lead a team; you lead a movement.

Which statement does your organization need to revisit first?

Share in the comments! ⬇️

—

👉 DM me “GROWTH” to book a free 30-minute strategy call.

And get actionable leadership tips right in your inbox every Wednesday.

(Newsletter link in my bio).

You hired the best. 

So why do they underperform together?

Here's what I keep seeing after years of executive team development: brilliant individuals thrown together and told to "figure out chemistry."

They rarely do.

→ Personality alone doesn't predict working style
→ Strengths assessments don't reveal values
→ Single-lens tools miss the team system dynamics
→ Individual brilliance ≠ Team excellence

Most teams get one assessment and call it done. 

But that's like diagnosing a patient with only temperature, you miss the complete picture.

What actually changes when you map the full picture:

Before: 

→ Teams talk past each other. 
→ Conflicts feel personal. 
→ Decisions take forever. 
→ Your best people quietly wonder if they belong.

After:

→ Leaders understand why they clash. 
→ Personality differences become productive tension. 
→ Decisions accelerate. 
→ Teams finally function like the sum of their exceptional parts.

The difference?

Four scientifically-validated instruments working together, not one assessment in isolation.

✓ DiSC reveals how they naturally communicate and handle conflict
✓ CliftonStrengths uncovers their natural talents
✓ VIA Character Strengths shows what motivates them
✓ Working Genius identifies their natural role in a project team.

That’s why I developed the Superpower Pyramid.  To create high-performing growth machines.

8 weeks. 4 assessments. 6 facilitated sessions.

📩 DM me "SUPERPOWER" to more.

The Team Performance Paradox

Quick question for leadership teams:

When was the last time you had a real conversation about how you actually work together, not just what you're working on?

Here's what I've observed: Many executive teams spend 100% of their time on strategy, execution, and results. 

And 0% on the operating system that drives all three.

You know the symptoms:

→ Meetings where everyone talks but nothing moves forward
→ The same conflicts surfacing in different forms
→ Talented leaders who seem disengaged or misaligned
→ Decisions that require endless loops of "alignment"

These aren't people problems. 

They're system problems.

Because every leader processes information differently. 

Makes decisions differently. 

Gets energized by different types of work. 

And contributes value in different phases of execution.

What successful teams understand:

Your meeting structure advantages some leaders and silences others. What feels "thorough" to one feels "paralyzed" to another. 

You're asking talented people to operate outside their genius zones.

The problem is that you're running a high-performance team on a one-size-fits-all operating system.

Introducing the Superpower Pyramid.

Through four scientifically-validated assessments (DiSC, CliftonStrengths, VIA Character Strengths, and Working Genius), leadership teams discover the unique combination of personality, talents, values, and working genius that makes each leader exceptional, and how to orchestrate them for maximum impact.

The 8-week program delivers:

✅ Clear understanding of each person's natural "superpower"
✅ A map of how individual strengths complement or conflict
✅ Practical strategies for collaboration that actually work
✅ A sustainable framework for ongoing team development

The measurable results:
→ 25-40% improvement in decision-making speed and collaborative outcomes
→ $100,000+ saved per retained executive leader
→ Enhanced stakeholder relationships through leveraged strengths
→ Accelerated organizational growth through optimized team dynamics

Ready to unlock your team's Combined Superpower?

📩 DM me "SUPERPOWER" to learn how the Superpower Pyramid can transform your leadership team in just 8 weeks.

What If Your Greatest Asset Is Being Underutilized?

From my Thanksgiving table to yours.  Thank you for your continued support, friendship, and engagement.  I am truly grateful and blessed for so many of you who are in my life.

As we look forward to the holiday season, let’s also remember to reach out and help those in need.

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Persuasion isn't manipulation. It's the most underrated leadership superpower.

Having great ideas is common. Getting the buy-in to make them a reality is what separates effective leaders from the rest.

After years of coaching executives, I've learned that the best communicators don't force, they connect.

They use these 8 persuasion secrets to build trust and inspire action:

→ 1. Show Genuine Interest: Remember personal milestones, not just project deadlines. It shows you care about the person, not just their output.

→ 2. Give Strategic Recognition: Praise achievements that directly reflect your team's goals and values. It reinforces what success looks like.

→ 3. Lead With Presence: Your positive energy and open body language set the tone for every interaction. Your team will mirror it.

→ 4. Display Your Human Side: Share appropriate vulnerabilities. It builds psychological safety and encourages others to do the same.

→ 5. Make a Personal Connection: Use names. This simple act makes your message more personal and impactful.

→ 6. Address Issues Directly: When you sense resistance, get curious. Ask questions to transform hidden concerns into productive conversations.

→ 7. Create a Positive Culture: Your authentic passion is contagious. It inspires your team and creates a magnetic workplace.

→ 8. Practice Radical Empathy: Actively work to see the situation from your team's perspective. It's the foundation of effective communication.

These aren't tricks; they are trust-building habits.

Master them, and you'll earn commitment.

Which of these 8 secrets will you focus on this week? 👇

—

👉 DM me “GROWTH” to book a free 30-minute strategy call.

And get actionable leadership tips right in your inbox every Wednesday.

(Newsletter link in my bio).

📣 A Quick Update for Those Who Follow My Work

Over the coming months, I’m making a small but meaningful shift in how I show up here on LinkedIn. You’ll still see me posting and sharing insights (I’m not going anywhere!), but my deeper focus will be on pouring even more value into my weekly Leaders Succeed Together newsletter.
Why the shift?

Because it matters to me that I can share sources, external links, research, and practical toolkits—the kind of helpful resources that social platforms don’t always make easy to share.  Posting a quick graphic is simple… but real growth requires depth, context, and access to the right tools.
If you’ve been following me because you care about:
✨ Becoming the leader you were meant to be
 ✨ Building positive, resilient cultures
 ✨ Navigating change with clarity, confidence, and purpose
 ✨ Helping your organization grow like never before

…then I’d love for you to join me on the newsletter side of things. That’s where I can go deeper, share exactly what I think will help you, and build something real with you—not just around you.

Here’s my commitment to you:
✅ No selling your information
✅ No spam
✅ No inbox overload

Just one email every Wednesday at 8 AM EST, filled with actionable insights, valuable links, tools, articles, and resources you can use immediately—or pass along to someone who needs them.

I’m incredibly grateful for the amazing people I’ve met on this journey to 25K+ LinkedIn followers. This next step is about building something even more meaningful—a community where leaders truly succeed together.
If you’d like to be part of that community, you can sign up using the View My Newsletter link in my bio.

Wishing you a wonderful weekend,
 Angela

A sneak peek of my newsletter this week.  Sign up in my bio to get the research-backed insights.

2X Exits | Built $MM Businesses over 20 years | CEO Coach | Helping founders grow revenue, profit and valuation

20 years ago, if someone had told me that I would run multiple, multi-million dollar companies, simultaneously, I would have laughed. But here I am.

Over the last 2 decades, I’ve built 2 multi-million-dollar ARR companies and led them to successful exits.

Was it easy? Hell, no.

My transition from an Engineer to an Entrepreneur was hard. 
Being good at our craft and good in business are 2 very different things.

Tejora Technologies was my flagship; I built it to over 200 employees and 30+ clients across the US, UAE, and India, and profitably exited in 2022.

Our systems and strategies enabled me to unlock its value when I was ready to exit. 
I could secure a full buyout and walk away in 3 months because it was built to be cash-rich and founder-free.

In 2007, while growing Tejora, launched Elixir Fitness, diving headfirst into the retail sector. Double the challenges and double the learning. 
 
Successfully exited Elixir Fitness in 2012 to focus fully on Tejora. 
Biggest takeaway? Building and selling a business is an art and a science.

Now, in my 3rd venture —I help founders do the same:

Build businesses that generate profit — and become buyer/investor-ready.

Wealth creation is at the center of everything I do.

Working together, we will: 
- Scale the business in ways that increase enterprise value
- Build a team that can run without you
- Create clarity that successors can trust, and buyers will pay for.

After all, businesses aren’t sold. They’re bought.

So —here are 4 ways I can help you build an Exit Ready business.

1) CEO Coaching & Advisory: 
Work with me 1:1 to increase revenue/profit, maximize valuation, and make your business attractive to buyers or successors.

Book a Free Clarity Call: https://topmate.io/surabhishenoy/1314664

2) Subscribe to My Newsletter — CEO Mastery
Every Thursday, I share actionable strategies on scaling and valuation. This is my best content — and it’s free.

Subscribe Now: https://surabhishenoy.com/newsletter-subscribe/

3) Take My Course — Founder’s Freedom Blueprint
The first condition of any exit? Your business must run without you.
FFB helps you get there — with systems, delegation, and founder freedom.

Get it here: learn.surabhishenoy.com

4) Follow me here on LinkedIn for tips throughout the week.

To know more about me and my story, please visit: https://surabhishenoy.com/from-engineer-to-ceo-to-ceo-coach/

Thank you for being here,

Best, 
Surabhi

Surabhi Shenoy

Control felt safe.

Until it didn’t.

For years, I called it “being a hands-on founder.”
First in.
Last out.
Every call.
Every decision.

It looked like commitment.
But it was 𝘧𝘦𝘢𝘳.

Fear of dropping the ball.
Fear of being judged.
Fear that if I let go, everything would fall apart.

My wake-up moment came after yet another 15hr day.
I wasn’t leading. I was gripping.

And gripping is not growth. It’s survival.

So I changed my operating style.
I delegated from clarity, not panic.
I built systems instead of heroics.
I worked from design, not fear.

That shift didn’t just change my companies.
It changed me.

If this hit home, you’ll love my newsletter — 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆.

2300+ ambitious Founders read it every week.

Join here: https://lnkd.in/d5BWB_Cx

Every Thursday, get 1 sharp one sharp, actionable system to help you 𝘴𝘤𝘢𝘭𝘦 𝘺𝘰𝘶𝘳𝘴𝘦𝘭𝘧 𝘢𝘯𝘥 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴.

🎁 BONUS: Read To Lead: 30 Books Every Founder Must Read.

And if you’re still reading this…
maybe it’s time to loosen the grip a little.

Your business doesn’t grow because you hold on harder.
It grows because you design it to.

In my Tech company, salaries were our biggest expense.

Every month, I would stare at the P&L and think:
“If we can optimize this one line…our entire bottom line will improve.”

But how do you do that
- when salaries only go up,
- talent is scarce,
- and clients want better outcomes at lower cost?

Here’s what we did...
(Save this if you’re scaling a services business in 2026)

12 levers to optimize your salary costs:

1. 𝗖𝗹𝗮𝘀𝘀𝗶𝗳𝘆 every role as revenue‑producing, revenue‑enabling, or overhead, and review the mix quarterly.

2. 𝗧𝗿𝗮𝗰𝗸 cost per engineer per month, per billable day, and per key output (story point, feature, project).

3. 𝗠𝗲𝗮𝘀𝘂𝗿𝗲 utilization, blended rate, and gross margin for each team and major client, not just at company level.

4. 𝗗𝗲𝗳𝗶𝗻𝗲 clear salary bands and promotion criteria so raises follow level changes, not tenure.

5. 𝗖𝗮𝗽 % of revenue for non-billable roles, and require a business case to exceed it.

6. 𝗣𝗿𝗶𝗰𝗲 every engagement bottom up (fully loaded cost + target margin) and enforce hard floor.

7. 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝗶𝘇𝗲 delivery processes, templates, and technical patterns to juniorize.

8. 𝗥𝗲𝗾𝘂𝗶𝗿𝗲 a hiring / backfill justification that shows impact on revenue, margin, or a specific constraint being relieved.

9. 𝗖𝗮𝗹𝗰𝘂𝗹𝗮𝘁𝗲 the fully loaded cost of attrition (recruiting, ramp, discounts, quality risk) and use it in leadership decisions.

10. 𝗜𝗻𝘃𝗲𝘀𝘁 in a small set of retention levers (growth paths, 1:1s, coaching, sane workload) that are cheaper than constant hiring.

11. 𝗣𝘂𝗯𝗹𝗶𝘀𝗵 a simple monthly cost and margin dashboard to your leadership team and discuss variances and corrective actions.

12. 𝗘𝗱𝘂𝗰𝗮𝘁𝗲 team leads on unit economics and empower them to make local decisions that protect utilization and margins.

Cost control is not frugality.
It’s financial leadership.

The founders who win aren’t the ones who spend less.
They’re the ones who spend deliberately.

If this resonated, then repost. 
Someone in your network needs to start controlling costs today.

And if you want systems like this every week, subscribe to 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿.

2400+ founders already read it. It’s free.

🔗 Click “View my newsletter” above 👆

#CEOMastery #Founders #CostControl

Black-and-white image of Andrew Carnegie sitting with folded hands. Large quote on the left reads: “Control your costs. Control your costs. Control your costs. Gentlemen, control your costs.” The bottom banner shows Surabhi Shenoy’s photo, a call to subscribe to CEO Mastery, and a QR code.

He didn’t say, “5GB MP3 player.”

He said, “1000 songs in your pocket.”

That line was Steve Jobs at his best, turning tech into pure feeling.
Not a slogan.

A masterclass in clarity.

Steve Jobs didn’t describe what it was.
He described what it meant.

You could see it.
You could feel it.
You got it instantly.

That’s the power of sticky ideas.
And that’s what 𝗠𝗮𝗱𝗲 𝘁𝗼 𝗦𝘁𝗶𝗰𝗸 teaches.

A great idea isn’t enough.
It has to spread.
It has to stay.

The Heath brothers found 6 traits behind ideas that stick:
SUCCES (yes, one S)

1. Simple
2. Unexpected
3. Concrete
4. Credible
5. Emotional
6. Story-driven

Most founders miss this.
They sound smart... but forget to make it memorable.

They say:
“We optimize digital workflows for operational scalability.”

When they could say:
“We cut delivery time in half, no extra hires.”

Or:
“We build AI-driven marketing automation systems.”

Instead of:
“We help close 30% more leads, without bigger ad spend.”

Or even:
“We provide leadership coaching.”

Instead of:
“We help leaders escape daily firefighting so that they can focus on growing business.”

See the difference?

One sounds impressive.
The other makes an impression.

If people can’t picture it, they won’t remember it.
And if they don’t remember it, it never happened.

I put together a cheatsheet:
𝟲 𝗥𝘂𝗹𝗲𝘀 𝘁𝗼 𝗠𝗮𝗸𝗲 𝗬𝗼𝘂𝗿 𝗜𝗱𝗲𝗮𝘀 𝗦𝘁𝗶𝗰𝗸 👇
Built for founders who want their message to spread... to customers, teams, and investors.

Save it.
Use it to clarify your pitch.
Or get your team’s buy-in without the blank stares.

-- 

If you enjoyed this post, 
You’ll love my newsletter: 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 

2300+ ambitious Founders read it every week.

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🔗 Click "𝗩𝗶𝗲𝘄 𝗺𝘆 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿" above 👆
📲 Or scan the QR code in the cheatsheet 👇

Surabhi Shenoy, CEO Coach, shares ‘6 Rules to Make Your Ideas Stick,’ inspired by Made to Stick by Chip and Dan Heath. The visual breaks down the SUCCES framework — Simple, Unexpected, Concrete, Credible, Emotional, and Story-driven — with examples for founders on how to make their message memorable. Designed for entrepreneurs who want to communicate clearly with customers, teams, and investors. Promotes the CEO Mastery newsletter.

Everyone’s chasing speed. 
Very few chase clarity.

But that’s what separates the frantic from the focused.

Charlie Munger knew this decades ago. 

Speed without clarity creates rework.
Decisiveness without reflection creates waste.

He built a billion-dollar clarity by thinking 𝘴𝘭𝘰𝘸𝘦𝘳 than everyone else— and acting 𝘧𝘢𝘴𝘵𝘦𝘳 once he knew what mattered.

Last week’s 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 was the concluding part.
I unpacked the final 5 filters from Charlie's playbook:

- How to stay independent when the noise rises.
- How to stay humble when you’re winning.
- How to stay adaptive when everything shifts.

Read it all here: https://lnkd.in/d68wNYVQ

If your decisions feel heavy, or your team keeps “almost” aligning, this edition will hit home.

And if you haven’t yet, 
Subscribe to CEO Mastery now.

2300+ founders read it every week. 

Every Thursday, get 1 sharp, actionable system to increase your revenue, profit, and valuation.

🔗 Click “View my newsletter” above 👆

Surabhi Shenoy, CEO Coach, shares ‘Charlie Munger’s 10 Mental Filters for Founders,’ a framework on decision-making clarity for business leaders. The visual outlines ten principles — Risk, Preparation, Allocation, Patience, Focus, Independence, Intellectual Humility, Analytic Rigor, Decisiveness, and Change — to help founders think slowly, act wisely, and scale sustainably. Designed for entrepreneurs who value clarity over speed and want systems that compound results. Promotes the CEO Mastery newsletter by Surabhi Shenoy.

A $1 million contract.

I knew I had just one shot.

Win it, we leapfrog.
Lose it, we slow down. 

Being an engineer, I was strong technically.
But I wasn’t trained in negotiation.
Or persuasion.
Or high-stakes selling.

I had one week to prepare.
So I turned to the place I always turn when I’m under pressure.

A book.

I picked up 𝘕𝘦𝘷𝘦𝘳 𝘚𝘱𝘭𝘪𝘵 𝘵𝘩𝘦 𝘋𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘤𝘦.
One lesson hit me hard: people decide with emotion first.

So I rebuilt my entire pitch.
I focused less on features.
More on the 𝘧𝘦𝘢𝘳 𝘰𝘧 𝘥𝘦𝘭𝘢𝘺.
The 𝘤𝘰𝘴𝘵 𝘰𝘧 𝘪𝘯𝘢𝘤𝘵𝘪𝘰𝘯.
The 𝘦𝘮𝘰𝘵𝘪𝘰𝘯𝘢𝘭 𝘴𝘵𝘢𝘬𝘦𝘴 behind their decision.

That shift changed the whole room.
And I walked out with the $1 million deal — giving away a few things in kind. 𝘏𝘢𝘱𝘱𝘪𝘭𝘺.

That $1M deal was just one moment. 
But moments like that stack. 

And almost all of them were shaped by ideas I learned from books.

Books built me. 
They guided me through tough decisions, stressful leadership calls, and every major transition in my career and life.

So I put together my top 30 books...
and the exact business takeaways I’ve applied from each one.

A curated list.
Clear insights.
Real-world applications a founder can use today.

And if you want to build this kind of thinking into your 𝘸𝘦𝘦𝘬𝘭𝘺 𝘳𝘩𝘺𝘵𝘩𝘮, 𝘀𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝘁𝗼 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆. 

It’s the newsletter I wish existed when I was scaling my first company — one practical mental model, system, or strategy every Thursday.

Subscribe now: https://lnkd.in/d5BWB_Cx

I will send the "𝘙𝘦𝘢𝘥 𝘵𝘰 𝘓𝘦𝘢𝘥" guide along with the next edition of CEO Mastery.

The kind of founder you become depends on the ideas you feed your mind. 

Start today 🚀

♻️ Repost this to help a fellow founder.
🔔 Follow Surabhi Shenoy for daily CEO insights

“Surabhi Shenoy, CEO Coach, introduces Read to Lead — a curated guide of 30 books every founder must read. The animated GIF shows a phone screen and bold text ‘READ TO LEAD,’ inviting founders to sign up for the free guide via QR code. The resource highlights 30 books and 30 business lessons with real-world takeaways that helped Surabhi scale multiple companies. Promotes the CEO Mastery newsletter and founder learning resources.

65% of all startups fail for one reason.

Not because the idea was weak.
Because the founders fight.

Most founders don’t see it early.
The warning signs are quiet.
The damage shows up years later.

I’ve studied partnerships that lasted decades and partnerships that collapsed under pressure.

The gap is clear.

Strong co-founders pass five simple filters long before they build together.

Here are the five that matter:

1/ 𝗠𝗶𝗻𝗱𝘀𝗲𝘁 𝗳𝗶𝘁 – steady under stress
2/ 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝘀𝘁𝗲𝗮𝗱𝗶𝗻𝗲𝘀𝘀 – calm when things break
3/ 𝗘𝗴𝗼 𝗰𝗼𝗻𝘁𝗿𝗼𝗹 – low drama, high clarity
4/ 𝗗𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻 𝗺𝗮𝘁𝗰𝗵 – same pace, same ambition
5/ 𝗦𝗸𝗶𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗴𝗮𝗺𝗲 – real commitment, real stakes

Founders who pass these filters save years of conflict.
They protect trust, decisions, and momentum.

And these filters show you who someone really is before equity ties you together.

If you’re choosing a co-founder, this week’s newsletter breaks each filter down so you can build safer and scale smoothly.

Read it here > https://lnkd.in/dMX5QUZh

To get more such in-depth insights, subscribe to CEO Mastery now.

2400+ founders read it every week. 

Every Thursday, get 1 sharp, actionable system to increase your revenue, profit, and valuation.

🔗 Click “View my newsletter” above 👆

In last week's CEO Mastery Newsletter, I shared how to choose a co-founder.

Got a reply, “I already got one… it’s not working.”

This is the part most founders never prepare for.

In the early years, urgency holds everything together.
You move fast.
You skip hard talks.
You assume alignment because nothing feels broken.

Then the business grows.
Life grows.
And the cracks you ignored start widening.
Decisions feel heavier.
Small tensions linger longer.
You sense the drift before you can name it.

Here’s the part we rarely admit:
Strong partnerships don’t stay strong by luck.
Something underneath keeps them steady as things get more complex.

in tomorrow's CEO Mastery edition,
I'll share the secret I learned from working with a co-founder for over 20 years.

If you build with a co-founder or want to get one, 
you don’t want to miss this one.

𝗝𝗼𝗶𝗻 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 𝗯𝗲𝗳𝗼𝗿𝗲 𝗶𝘁 𝗱𝗿𝗼𝗽𝘀 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄 𝟰 𝗣𝗠 𝗗𝘂𝗯𝗮𝗶 𝘁𝗶𝗺𝗲.

2400+ ambitious Founders read it every week.

Every Thursday, you will get 1 sharp, actionable system to:
✔️ Grow revenue
✔️ Maximize profit
✔️ Increase valuation
✔️ Reduce founder dependency

Want in?

🔗 Click "𝗩𝗶𝗲𝘄 𝗺𝘆 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿" above 👆
📲 Or scan the QR code in the cheatsheet 👇

#CEOMastery #FounderWisdom  #CoFounderDynamics

Graphic teaser for CEO Mastery newsletter by Surabhi Shenoy. Text reads: ‘How to REALLY work with a co-founder to achieve long-term success. I’ll unpack it in tomorrow’s CEO Mastery.’ Includes QR code to subscribe. Light beige background with bold blue and red text.

Critics don’t build companies.

Builders do. Even when they fall.

This clip from Brené Brown’s talk on courage reminded me of what I see in every founder I work with…

Every founder wants to grow.
But growth needs risk.
And risk requires courage.

Not the loud kind.
But the quiet kind.

Like making a hard call with incomplete data.
Like hiring for potential, not pedigree.
Like holding the line when investors disagree.

You’ll never feel “ready” for these.
But the point isn’t to be ready.

The point is to be willing.

Willing to step in.
Willing to get it wrong.
Willing to lead, anyway.

That’s where real growth begins.
Not in the comfort of knowing.
But in the courage to act.

Because critics write opinions.
But builders write history.

Found this valuable? 
♻️ Repost to your network 
🔔 Follow @𝗦𝘂𝗿𝗮𝗯𝗵𝗶 𝗦𝗵𝗲𝗻𝗼𝘆 for more CEO insights 

-- 

👉 Want to become the CEO your growing business deserves?

📥 Subscribe to CEO Mastery —
My weekly newsletter, trusted by 2300+ founders. 

Every Thursday, get 1 sharp, actionable system to increase your revenue, profit, and valuation.

🔗 Click “View my newsletter” above 👆

#LeadershipCourage #FounderMindset #BreneBrown #CourageToLead

You don’t need to do more.

You need to be 𝘭𝘦𝘴𝘴 𝘯𝘦𝘦𝘥𝘦𝘥.

A founder I coached had it all.
Strong pipeline. Smart team. Big goals.

But his leadership team?
They got fragments of his attention while he drowned in busywork.

We worked through the 𝗙𝗼𝘂𝗻𝗱𝗲𝗿’𝘀 𝗙𝗿𝗲𝗲𝗱𝗼𝗺 𝗕𝗹𝘂𝗲𝗽𝗿𝗶𝗻𝘁 together. 

Here’s what changed in just 6 weeks:
→ Cut 12 hours/week from his calendar 
→ Delegated 3 major workflows 
→ Built a 90-day plan that team could execute confidently

The results were transformational.

The company finally had a 𝘱𝘳𝘦𝘴𝘦𝘯𝘵 𝘊𝘌𝘖 again.
Decisions moved swifter.
Momentum returned.

Freedom isn’t about doing less. 
It’s about being fully available for the work 𝘰𝘯𝘭𝘺 𝘺𝘰𝘶 can do.

🔥 𝗕𝗹𝗮𝗰𝗸 𝗙𝗿𝗶𝗱𝗮𝘆 𝗦𝗽𝗲𝗰𝗶𝗮𝗹:
𝗙𝗼𝘂𝗻𝗱𝗲𝗿’𝘀 𝗙𝗿𝗲𝗲𝗱𝗼𝗺 𝗕𝗹𝘂𝗲𝗽𝗿𝗶𝗻𝘁 𝗶𝘀 𝟱𝟬% 𝗼𝗳𝗳. 

Get it here: https://lnkd.in/duAd48XD

This is a 5-module, 60-minute video course that you can apply instantly.

It's time to take the first step toward a calmer, more focused way of leading. 

And if this resonated, please repost ♻️
Some leader in your network needs this reminder today. 

Question for you: 
If you got 10 hours back this week, where would you put them — clients, strategy, sales, hiring, or your team? ⏱️

Black Friday Sale visual promoting Surabhi Shenoy’s Founder’s Freedom Blueprint online course. The text reads: ‘Founder’s Freedom Blueprint — Step out of firefighting, into focused leadership. 50% OFF.’ The image includes a QR code linking to learn.surabhishenoy.com. The program teaches founders how to delegate, build leadership systems, and regain focus using Surabhi Shenoy’s 5-module, 60-minute framework for freedom and growth.

Ever replayed a conversation in your head… 
wishing you’d said what you really meant?

Most people don’t avoid difficult conversations because they’re weak. 

They avoid them because no one taught them 𝘩𝘰𝘸 to have them.

A managing partner I coached kept clashing with her co-founder. 

Every big discussion ended the same way: she went silent. 
Not from agreement… 
but from fear of saying it wrong.

Turns out she didn’t need courage. 
She needed tools.

When she learned how to structure the conversation,
separate facts from stories,
and make it safe to speak,
she finally said what she’d held in for years.

Founder conflicts rarely explode overnight. 
They build—one unsaid thing at a time.

That’s why 𝘊𝘳𝘶𝘤𝘪𝘢𝘭 𝘊𝘰𝘯𝘷𝘦𝘳𝘴𝘢𝘵𝘪𝘰𝘯𝘴 is powerful.

When stakes rise and emotions spike, people default to silence or aggression. 
Both break trust. Both slow growth.

The solution isn’t bravery. It’s skill.

Here are eight steps to speak the truth without drama.

1. Start with Heart: know what you want.
2. Learn to Look: spot silence or pressure.
3. Make It Safe: use contrast and purpose.
4. Master Your Stories: separate facts from your tale.
5. STATE Your Path: facts → view → invite.
6. Explore Their Path: use AMPP to draw them out.
7. Move to Action: agree on next steps.
8. End with Alignment: leave with shared clarity.

Simple when you read them.
Transformative when you apply them.

📌 𝗜’𝘃𝗲 𝗽𝘂𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝗮 𝗰𝗵𝗲𝗮𝘁𝘀𝗵𝗲𝗲𝘁: 𝟴 𝗦𝘁𝗲𝗽𝘀 𝘁𝗼 𝗠𝗮𝘀𝘁𝗲𝗿 𝗗𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀.

Save it and share it with your team.

Use it to prevent small issues from becoming big problems.

Found this valuable? 
♻️ Repost to your network 
🔔 Follow Surabhi Shenoy for daily CEO insights 

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Want to become the CEO your growing business deserves? 

📥 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝘁𝗼 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 —
My weekly newsletter, trusted by 2400+ founders. 

Every Thursday, get 1 sharp, actionable system to help you move from Stuck to Scaling. 

I write from my personal experience of building, scaling, and exiting 2 MM$ businesses and now coaching founders 1:1.

🔗 Click “View my newsletter” above 👆

Surabhi Shenoy, CEO Coach and 2X founder, shares ‘8 Steps to Master Difficult Conversations’ — a framework inspired by the book Crucial Conversations. The visual outlines how leaders can communicate with clarity and safety: 1) Start with Heart, 2) Learn to Look, 3) Make It Safe, 4) Master Your Stories, 5) STATE Your Path, 6) Explore Their Path, 7) Move to Action, 8) End with Alignment. Designed for founders, executives, and teams to resolve conflict, rebuild trust, and lead with calm authority.

Care too little and people leave.

Care too much and performance drops.

Every founder I know walks this tightrope.

You want to be kind.
But you also want to be clear.
You want to support your team.
But you also expect high standards.

And most days, it feels like you’re choosing between being the “nice boss” or the “tough boss.”
But 𝘙𝘢𝘥𝘪𝘤𝘢𝘭 𝘊𝘢𝘯𝘥𝘰𝘳 teaches something different.

You don’t have to choose.
You have to combine.

𝗖𝗮𝗿𝗲 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗹𝘆.
𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝗱𝗶𝗿𝗲𝗰𝘁𝗹𝘆.
That’s the whole game.

When you 𝘤𝘢𝘳𝘦 𝘸𝘪𝘵𝘩𝘰𝘶𝘵 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦, 
you protect feelings but kill growth.

When you 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦 𝘸𝘪𝘵𝘩𝘰𝘶𝘵 𝘤𝘢𝘳𝘦, 
you get results but lose trust.

And when 𝘺𝘰𝘶 𝘥𝘰 𝘯𝘦𝘪𝘵𝘩𝘦𝘳, 
you build a team of silence and second-guessing.

But when you do both?
People feel safe.
People feel supported.
People know exactly how to win.

Because clarity is care.
And candor is love in leadership form.

If you want a team that grows with you, not around you start with conversations you’ve been delaying.

Save the cheatsheet: 7 Rules of Radical Candor 👇
Share it with your team.

--
If you enjoy this kind of depth,
You’ll love my 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 newsletter.

It's Free and trusted by 2400+ growth-focused Founders.

🎁 Get instant access to my guide: 30 books every founder must read.

Want in?

🔗 Click "𝗩𝗶𝗲𝘄 𝗺𝘆 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿" above 👆
📲 Or scan the QR code in the cheatsheet 👇

Found this valuable? 
♻️ Repost to your network 
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Radical Candor summary for founders — 7 rules to lead with care and direct challenge, inspired by Kim Scott’s book Radical Candor. Includes principles like caring personally, challenging directly, praising clearly, correcting behavior, giving real-time feedback, asking for criticism, and making expectations visible.

One change moves revenue fast.

But you must pick right.

Early in my career, I worked as a software test engineer.

The job was simple:
Change one input.
Watch the output.
Trace the real cause of failure.

A controlled test never changes 5 variables at once.

But founders do it every time growth stalls.

New hire.
New offer.
New funnel.
New pricing.
New strategy.

𝘈𝘭𝘭 𝘢𝘵 𝘰𝘯𝘤𝘦.

Then wonder why months of effort don’t translate into movement.

The problem usually isn’t ambition.
It’s misdiagnosis.

After years of working with founders, I’ve learned that revenue gets stuck in only a few places.

Seven, to be precise.

The 7 Revenue Levers:

𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗹𝗲𝘃𝗲𝗿𝘀 (create demand + conversion):
1/ Positioning
2/ Offer
3/ Pricing
4/ Lead flow

𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗹𝗲𝘃𝗲𝗿𝘀 (multiply scale + consistency):
5/ Sales engine
6/ Customer lifetime value
7/ Growth assets

And here’s the part most founders miss:
In almost every business, 𝘰𝘯𝘭𝘺 𝘰𝘯𝘦 𝘰𝘳 𝘵𝘸𝘰 𝘭𝘦𝘷𝘦𝘳𝘴 𝘢𝘳𝘦 𝘵𝘳𝘶𝘭𝘺 𝘣𝘳𝘰𝘬𝘦𝘯.

Fix the wrong lever → no change.
Fix the right one → everything starts to move.

Want to know how to choose and fix that 1 revenue lever?

Read this detailed newsletter: https://lnkd.in/diKEY-jr

--

If you enjoy this kind of depth,
You’ll love my 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 newsletter.

It's Free and trusted by 2400+ ambitious Founders.

Every Thursday, get 1 sharp, actionable system to:
✔️ Grow revenue
✔️ Maximize profit
✔️ Increase valuation
✔️ Reduce founder dependency

Want in?

🔗 Click "𝗩𝗶𝗲𝘄 𝗺𝘆 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿" above 👆
📲 Or scan the QR code in the cheatsheet 👇

#CEOMastery #FounderWisdom #RevenueGrowth

Cheatsheet titled ‘7 Revenue Levers – Diagnose Before You Scale’ by Surabhi Shenoy. Visual framework showing why growth stalls, the tester’s mindset, and where revenue breaks. Highlights seven revenue levers in two groups: Positioning, Offer, Pricing, Lead Flow, Sales Engine, CLTV, and Growth Assets. Includes diagnostic questions, icons for each lever, and a QR code to subscribe to CEO Mastery.

Growth needs depth.

Depth needs reading. 

People say they want to grow.
But very few sharpen that one skill:
𝗥𝗲𝗮𝗱𝗶𝗻𝗴.

Not doom-scrolling.
Not information snacking.
Not shallow content that vanishes in minutes.

I’ve always been a voracious reader.
And I realize many aren’t.
They like the speed.
They move fast.
And reading feels “slow.”

But slow 𝘪𝘴 the point.

Reading gives depth.
It builds clearer thinking.
You retain far more information.
You understand concepts better.
You can recall ideas later in seconds.
And you, not algorithm, decide what to read.

What if you don’t have time for books?

Read things you 𝘤𝘢𝘯 finish.
Read some long-form articles.
Read a thought-provoking newsletter.
Read anything that stretches your thinking...
(instead of just entertaining your mind.)

𝗧𝗵𝗶𝘀 𝗶𝘀 𝘄𝗵𝘆 𝗜 𝗰𝗿𝗲𝗮𝘁𝗲𝗱 𝘾𝙀𝙊 𝙈𝙖𝙨𝙩𝙚𝙧𝙮. 
For founders who want to grow fast but don’t have time for books.

Each week, I send one deep insight you can apply the same day.
Revenue. 
Profit. 
Valuation. 
People. 
Systems. 
Leadership.

The real levers that move a business.

Who is this for?

- Founders who're pressed for time.
- Leaders who want sharper decisions.
- Executives who want depth without overwhelm.
- Anyone who wants to think better, and build better.

When you subscribe, I’ll send you my guide “𝟯𝟬 𝗕𝗼𝗼𝗸𝘀 𝗘𝘃𝗲𝗿𝘆 𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗠𝘂𝘀𝘁 𝗥𝗲𝗮𝗱.”

And here’s the real value:
Each book comes with an article. 
I break down the idea, the takeaway, and how it shaped my decisions... so you get the wisdom in minutes, not hours.

If this speaks to you, read one long-form piece this weekend.
A book.
A newsletter.
A well-written article.
Give your brain the upgrade it has been asking for.

If you're already in the habit, what's your favorite book?

🔁 Repost if you believe reading still matters.
🔗 Join CEO Mastery by clicking “View my newsletter” above 👆

Scaling isn’t about effort.
It’s about 10 boring fundamentals.

I coached 47 founders this year.
The ones who scaled 2x+?
They all mastered the same 10 basics.

No hacks.
No wild experiments.
Just quiet, steady execution.

The ones who stalled?
They skipped at least 3.

So I broke them down.
10 fundamentals.
10 days.
Frameworks in every post.

The series got:
- 59K+ impressions
- 110+ reposts
- Multiple client conversations

I've shared them in this carousel.
Save it, download it, share it.

𝘞𝘩𝘪𝘤𝘩 𝘰𝘯𝘦 𝘢𝘳𝘦 𝘺𝘰𝘶 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘰𝘯 𝘯𝘦𝘹𝘵?

Read about the BTS and the entire series here: 
https://lnkd.in/dFpRxdYz

Found this valuable?
♻️ Repost to your network
🔔 Follow Surabhi Shenoy for daily CEO insights

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If you enjoy this kind of depth,
You’ll love my 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 newsletter.

2300+ ambitious Founders read it every week and it's free!

🔗 Click “View my newsletter” above 👆

10-fundamentals-to-scale-your-business-surabhi-shenoy

Founders want to read more.

They know books sharpen judgment.
Improve decisions.
Strengthen instincts.

But they don’t have time to sit with a 300-page book.

Ironically, the moment you need books the most… 
is the moment they stop reading.

I lived this.

Growing up, I read constantly.
But once I started building and scaling companies, reading disappeared.

Hiring. Delivery Clients. Fires.
There was always something more urgent than picking up a book.

Yet every time I felt lost as a founder…
I knew the answer was sitting in a book I hadn’t opened.

After my second exit, as I began building CEO Mastery…
I made myself a promise:

To carve time for 𝗱𝗲𝗲𝗽 𝗿𝗲𝗮𝗱𝗶𝗻𝗴 again.
To study founders, operators, mental models.
To pull patterns from the people who built iconic companies.

That’s what I do now.

I read deeply.
I take obsessive notes.
I combine them with my own experience scaling (and exiting) two companies.
And I turn them into systems founders can apply instantly.

If you want access to this level of thinking, 
📩 Subscribe to 𝗖𝗘𝗢 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 here: https://lnkd.in/didm2-bY

Every Thursday:
One sharp, actionable system to scale yourself and your business.
And because I want you to start strong,
I’ll send you a gift I’ve built over the last 12 months:

“𝗥𝗲𝗮𝗱 𝘁𝗼 𝗟𝗲𝗮𝗱” — 𝟯𝟬 𝗕𝗼𝗼𝗸𝘀 𝗘𝘃𝗲𝗿𝘆 𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗠𝘂𝘀𝘁 𝗥𝗲𝗮𝗱

This isn’t a book list.
Not summaries.

Each book comes with:
 → A deeper article
 → A strategic framework
 → The exact lessons I applied while building my companies
This weekend, don’t start a new book.

Don’t add more to your “to read” list.
Instead, make 20 minutes for Read to Lead.

Because founders who win aren’t the ones who read the most books.
They are the ones who absorb the right ideas at the right time.

 Found this valuable?
♻️ Repost to your network 
🔔 Follow Surabhi Shenoy for daily founder insights

#CEOMastery #FounderWisdom #ReadToLead

Animated graphic showing a smartphone preview of the “Read to Lead — 30 Books Every Founder Must Read” guide. The right side highlights the title in large blue text, with a message explaining that the guide includes 30 books, 30 lessons, and zero guesswork. A QR code invites viewers to subscribe to the CEO Mastery newsletter to receive the full guide.

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The Battle

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