Outlier Mentors

Curated long-term mentorship for software engineers. Join the community → DM me 'Network' to learn more.

Founder

Code Career Mastery

Helped over 100 software engineers land new jobs in tech through the power of networking. ☕️

Co-founder, Career Coach and Product Lead at Code Career Mastery, the leading career growth community for Early-Career Software Engineers. We help engineers land new jobs in 3 months, increase their salary and grow their career 🚀

☕️ "Connecting with Anna has been a game-changer for me. Through her thoughtful guidance and advice, I’ve gained tools to genuinely connect with others and gain job leads at a pace I had never experienced before! She has a rare gift for helping you see your value and the 'big picture' of job searching, which made a real difference in my confidence and results.

Anna is not only incredibly skilled at what she does, but she is also kind, encouraging, and a wonderful person to have in your corner. 

I can’t recommend her highly enough! :)"
- 
Carter Swain
Early-career Software Engineer

Founder & Career Coach

Braze

Supporting brands, big and small with technical support issues to help their marketing tech deliver the right messages at the right time.

Customer Support Associate

Second Careers - Career Coaching

Telling career changers how awesome they are, so they can finally land their first tech job.

Founder & Career Coach 

Mosaic

Building a better way to manage payments for residential construction, modernizing the payment process from paper to digital deposits.

Product Manager - Payments for Construction Tech

Yosi

Elevating the patient intake experience through messaging, digital forms and integration with EHRs.  

Lead product development efforts for consumer facing & internal products for a B2B2C health-tech startup that digitizes the patient intake experience. Redeveloped 3 different company products within 8 months.

Areas of note include creating extensive Product Requirement Documents, reviewing API documentation & creating a custom content management system for the consumer facing product.

Product Lead - Patient Experience & Internal Tools for Health-tech

The Karma Network

Work alongside the COO and Product Management to lead strategic technology projects across the business, from solution development to execution.

Product Owner

Fidelity Investments

Lead the analysis, planning and development for the Digital Marketing group within Fidelity Institutional, Fidelity's B2B arm. Identify, prioritize and execute projects ranging from content updates to website redesign projects and everything in between.

Helping you meet the right people at the right time 📣 DM me 'Mentor' to make that big career move

Having worked 15 yrs in tech across startups (health tech, construction tech, fintech and recruiting), Anna is passionate about building powerful products that drive business and personal growth. 

Today, she leads a career growth community and connects top engineering talent with startups.

→ Helped founders launch 0-1 B2C SaaS products (mobile + desktop)
→ Helped over 100+ Software Engineers get hired
→ Launched 2+ coaching programs for Early to Mid level SWE
→ Leading expert on Linkedin Networking for Software Engineers

Currently, Anna is a Co-founder and Operations Lead at Code Career Mastery, the leading career growth community for Early-Career Software Engineers.

→ Here's a few testimonials from Software Engineers who we've helped level up in their career:

☕️ "Connecting with Anna has been a game-changer for me. Through her thoughtful guidance and advice, I’ve gained tools to genuinely connect with others and gain job leads at a pace I had never experienced before! She has a rare gift for helping you see your value and the 'big picture' of job searching, which made a real difference in my confidence and results.

I can’t recommend her highly enough! :)"
- 
Carter Swain
Early-career Software Engineer

☕️ "Anna is extremely knowledgeable when it comes to the job market, especially in technology, engineering, and marketing. I had to pleasure of working with her while I was seeking a new role and she assisted me in securing a great position. She is confident, helpful, and willing to share tons of valuable advice on job seeking tools, including networking and interviewing, which personally made a great improvement in my search."
-
James Richmond
Early-career Engineer


☕️ "I’ve been following Anna on LinkedIn for about 6 months, and her insights and advice have been invaluable to me during my job search. After completing a bootcamp and entering the competitive field of software engineering, I applied many of the tips she shared regarding networking. Thanks to her guidance, I secured a software engineering role in under three months!

What really stands out about Anna is her generosity in sharing her knowledge and her passion for helping others succeed. Her content and advice made a significant impact on my job search. I highly recommend Anna to anyone seeking advice or mentorship in their career journey—she’s a true expert and a positive force in the job search space."
-
Cameron Johnson
Early-career Software Engineer

🌻 Anna Miller

Institute of Culinary Education

Director of Operations and Special Projects

EliseAI

Implementation

Mealco

- Promoted to manage Implementation, Account Management, and Support teams; hired and managed a team of two
- Created Account Management team responsible for top 50 strategic client relationships, resulting in 100% client retention
- Developed standard Implementation team processes and transitioned customer onboarding from in person to digital, decreasing onboarding time by 75% and enabling national scaling (+500% growth) 
- Mapped Support Team workflows in Lucidchart to define repeatable processes and training materials
- Built integrations between Salesforce & Slack using no-code tools to automate alerts and streamline process
- Defined operational KPIs and created live dashboards displaying real-time client and team performance
- Streamlined the handoff between Business Development and Client Success expediting client’s time to value
- Analyzed order cancellation data and proposed strategy to reduce cancellation rate by ~30%
- Developed written guides to ensure internal stakeholders are informed on products and tools

Manager, Client Success

Partner Implementation Manager

- Planned and executed software implementation for 200+ client partners, ensuring all projects were delivered on time
- Led weekly product training sessions to educate VTS platform users and optimize user adoption and satisfaction
- Improved data quality for a key client by auditing lease information and developed a solution ensuring future data accuracy and completeness; supported client to have insight into risks and to make smarter decisions	
- Defined company-wide inbound request system dictating interactions and SLAs among Client Success teams
- Created detailed documentation on internal systems and tools across XYZ teams

Implementation Manager

Associate Implementation Manager

Optoro

Optoro is a technology company that offers a superior complete returns solution that helps retailers process, manage, and sell their returned and excess inventory.

After completing the Rotational Program, I was promoted to help roll out projects for key product development workstreams across multiple teams.

- Developed a configuration workbook for client onboarding to reduce setup time of all implementations by 30%
- Analyzed the utilization of product release notes across internal departments; proposed a plan to standardize the
production of future release notes and ensure that content is appropriate for stakeholders
- Managed projects for key product development work streams across multiple teams

Project Delivery Manager

I was selected for a 2-year Rotational Leadership Program to develop a diversified and cross-functional understanding of 4 core teams: Solutions Consulting, Corporate Marketing & Sustainability, Data Analytics, UX Design.
 
Solutions Consulting: Supported the discovery, business case development, operational process scoping, and solution design for 8 prospective clients’ retail returns management challenges; presented at each phase

Data Analytics: Built a dynamic dashboard using Tableau to track and analyze company-wide KPIs, informing key decisions for increasing client velocity, sales, and recovery

User Experience Design: Conducted user research interviews to support the development of an online auction marketplace; presented insights to product development team to inform the PRD

Corporate Marketing & Sustainability: Planned and executed a philanthropic event with 200+ attendees; led full-cycle event production by managing vendor contracts, advertising campaigns, and a team of 20 volunteers

Rotational Associate

Zeekit

Zeekit has developed the first dynamic virtual fitting room, giving every person the chance to see themselves in any item of clothing found on-line. 

During my internship, I redesigned the app onboarding flow and launched the company's campus rep program.

Product and Marketing Intern

Operations Manager • Process Improvement, Project Management, Enablement • Driving operational scale through the implementation of systems and tools ⚙️

At my core, I’m driven by efficiency and enablement. My strengths are process development, optimization, and automation to enable teams to scale and deliver world-class customer experiences. Recent accomplishments have been:

✔️ Developing standard Implementation team processes and digitizing customer onboarding, decreasing onboarding time by 75% and enabling national scaling (+500% growth)
✔️ Leveraging no-code tools to automate client activity alerts from Salesforce to Slack, accelerating Client Success workflows
✔️ Establishing an inbound request system dictating interactions and SLAs between Client Success and Business Intelligence teams

My curiosity has been an asset throughout my career. I never shy away from asking questions to have a deep understanding of how and why products and systems work, and I use this expertise to guide operational improvements.

I believe in embracing continuous improvement over delayed perfection and communicating openly to create big results for organizations in their next phase of growth.

taplio

The Battle

🌻 Anna Miller

Anna Smilow

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