Valuable Recruitment

HR as a Service

We take full ownership of the whole HR processes, from the time you decide to hire, determine and define the role, to recruit, bring onboard, train, coach and monitor performance.
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Data and people driven, we know how to identify, analyze and report back to the business with intelligent insights, to drive engagement and performance across your company. We like to have fun so we use gamification to ensure an interactive experience. Also AI to automate doll and tedious, costly processes.

Managing Director

Çınar Food

End-to-end HR overhaul and recruitment for all 4 companies in the group.
Assisting the business leaders in their HR related decision making, consulting on best route to growth and people happiness.

HR Business Partner

Crownpeak

Recruitment for various roles across all business needs:
Scoping out role requirements and qualifications from hiring managers
Creating Job Descriptions and Adverts
Sourcing of candidates
Screening and profiling
Offering a stellar candidate experience throughout the process
Talent ownership of functions such as Delivery (which encompasses Project, Portfolio, IT, and Agile amongst others), Operations (Platform Service, Technical Operations, and Overseas), Finance, HR, Marketing, and more.

Crownpeak’s leading, enterprise digital experience platform (DXP) equips teams with the powerful tools they need to create inclusive, omnichannel experiences with speed and simplicity. Our suite of composable capabilities supports every stage of the customer journey. It includes best-of-breed hybrid headless CMS, content-driven commerce, AI-powered personalization and experience optimization, and digital quality & accessibility. Our unique, zero-infrastructure approach ensures the industry's fastest time-to-market - up to 80% faster than typical enterprise DXP.

Talent Partner

Managed IT Experts Ltd

End to end HR Services
Talent Acquisition
Induction 
Onboarding
Talent Management
Learning and Development 
Employee experience	
People analytics
Employee engagement programs, people recognition and rewards programs
Performance management and improvement

Human Resources Business Partner

SellerPlex

End to end Recruitment for all sorts of roles in digital & e-commerce.
Recruited and hired over 200 people for all partner companies.

Lead Recruiter

Lifestyle Perfected

Designing recruitment processes, sourcing, interviewing and shortlisting the best talent for internal and external stakeholders.

Loginworks Softwares Inc.

Complete HR overhaul, from strategy to implementation, from Talent Acquisition to Performance Management and Employee Engagement.

World Phoning Group Inc.

Business development, Project Management, Operating the business to successfully internalize the processes of its customers, in verticals such as e-commerce, telecom, IT&C, medical, logistics, advertising, real estate etc. 

✓  remodeled the company focus from small 1 person per project telemarketing projects, 15 staff in total and high attrition, to a longer-term client, inbound Customer Service approach, increasing the staff to 120 at its peak;
✓  implementing an Account Based Marketing strategy to acquiring new clients;
✓ auditing outsourcing requirements, creating and implementing customer journey maps, implementing and executing based on the mutual agreed plans and budgets;
✓  maximized revenue by 800% and turned the business from loss to a profitable company of 25% steady margin, across all projects;
✓  developing and coaching a stable and strong middle management team to support the operation, HR, Finance and Facilities;
✓  leading various teams in exceeding client-imposed targets, in different sites and various cultures, in over 30 different projects.


What started out as a very small, boutique size, startup mentality, grew into a mature and stable company, long term clients 4years +, turning it around from loss to 5 digits profits per year.

Turnaround operations person managing at the beginning a small group of 20 contact center staff.
Achievements:
✓ acquiring new clients and setting clear and reasonable expectations;
✓ project planning and executing, hiring, training, coaching and mentoring of staff, lowering the churn of staff by 40% in the first year;
✓ drafting procedures and guidelines for the company and each project individually;
✓ raising investments in order to improve the infrastructure, especially in IT and performance measuring tools, attendance;
✓ supervising all the projects directly, up to 10, with different scheduling, performance indicators and SLA’s, assisting the clients with telemarketing and telesales activities mostly;
✓ trained and managed multi-site teams in Romania and remotely in India, Philippines, Canada.

VP of Operations and Sales

WPG Racing Solutions SRL

European multi-award winning Contact Center, set out to provide worldwide contact center services to Formula 1™️ TV App, with chat, email and voice support to over 500 million fans in over 100 Countries. Lead role in incorporating the company, implementing and executing according to the SLA. 
Achievements: 
✓ contract compliance, client and vendor management within specific and strict terms; 
✓ setting up the operation, including but not limited to hiring up to 80 people between core staff, part timers and middle management, crafting company guidelines and regulations, process continuous improvement, defining KPIs.

Core Invest Health

Promoting the brand of the company and products to the pharmacists and MDs with the scope of increasing the company’s Business portfolio, negotiating commercial contracts, initiating and implementing commercial and marketing plans to lead to an improvement in profitability, Profit & Loss monitoring. 
Maintaining the commercial relationship with top distributors and key accounts.
The Sales strategy I developed lead to an increase in the number of clients and Sales, both in volume and value, as well as in the rate of profitability.The number of products in the portfolio grew to 100% more.

Area sales manager

Hi there,

I’m Mihai Arsene – Talent Partner & Founder at Valuable Recruitment. I connect ambitious companies with top talent in  everything Digital Marketing, Software Development and Engineering, and more recently in the realm of AI Automation & AI Agents.

I specialize in C-level and middle management recruitment for startups and scaling companies, especially those building the future with AI, automation tech, and digital innovation.

Whether you’re building an AI agent development team or expanding your commercial operations, I help you land the right talent faster, smarter, and with zero fluff.

What Makes Working With Me Different:
Topgrading Methodology
I streamline hiring decisions by up to 70% using Topgrading: evaluating Experience, Competency, Potential, and Culture Fit. My shortlists actually perform.

Global Reach, Boutique Care
Over 70 countries. 100% referrals. I’ve built Valuable Recruitment on relationships, not cold calls. Clients and candidates stay with me because I deliver.

Deep Understanding of AI & Tech Talent Needs
I’m diving deep into AI automation, LLMs, and agent development, so I can speak your language, not just screen CVs. I stay on top of tools, trends, and roles shaping the next wave of innovation.

Diverse Industry Roots
From pharma to BPOs to eCommerce, I’ve walked in the shoes of the people I place. My diverse background lets me match based on mindset, shared values, vision and mission.

Diversity & Inclusion Is a Must-Have
Great teams aren’t built by accident. I help companies craft inclusive hiring strategies that attract top-tier talent across backgrounds.

Let’s build your dream team together, starting with one great hire.
DM me to learn how I can help you recruit smarter in the AI era and beyond.

Mihai Arsene

CANZEUK

- Coordinated and supervised the recruitment, selection, and training processes of non-EU 
employees, supplying several industries and governmental bodies with 75 Asian professionals
- Ensured operations compliance with applicable labour regulations and the organisation's 
policies, resulting in 0% compliance breaches for the assignment period

Human Resources Recruitment Manager

SC SWISS OPTIK INTERNATIONAL SRL

- Developed, implemented and executed a new recruitment strategy from scratch, attracting a steady stream of local white-collar and sales professionals 
- Fast-tracked a partnership between the foreign embassy and local immigration services to fill quarterly medical roles with Asian professionals
- Improved company reputation, leading to a 29% increase in positive employee reviews

Human Resources Manager

- Oversaw and managed 360 on-boarding processes and programs to successfully integrate new, transferred and promoted employees
- Implemented recruitment strategies to match and be competitive with the staffing industry trends.
- Facilitated interview and hiring discussions with operational managers and maintained reports and performance metrics, constantly exceeding set KPI's
- Successfully integrated employer branding by organizing and attending job fairs, liaising with the biggest HR players on the market, and managing the budget for hiring campaigns, resulting in increased brand awareness and attracting top talent

Human Resources Recruitment Coordinator

BRITIX CO

- Coordinated end-to-end recruitment processes, both for entry and senior levels;
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.

Client Executive

Britix Verified Recruiter

ANT SITE LIMITED

- as the only member of a 50+ person team to conduct thorough research, I successfully uncovered a database featuring 2000+ clients and proudly presented it to the company as a valuable, complimentary asset

Construction Consultant

Winner Recruitment

- Overhauled business/ account plans across 7 sites and 10 departments, supplying 80+ warehouse operatives and driving professionals
- Developed deep knowledge of customer businesses and relationship to company objectives, slashing employee attrition by 10%

Senior Account Manager

- Reduced past due balances by coordinating collection efforts with customer service, sales and client representatives
- Optimized credit approval and collection processes, improving operational efficiencies by over 30%.

OA & Credit Control

- Devised and implemented improvements to reporting procedures.
- Computerized office activities, maintained customer communications and tracked records through delivery.

Administrator

Mach Recruitment Ltd

- streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for +150 new employees.
- decreased employee turnover by 25% by enforcing a hands-on approach on time, employee and absence management
- managed +150 accounts across 6 sites by reviewing and mitigating discrepancies and collaborating with account holders.

Area Account Manager

Amazon

Site Manager

- Responsible for training, coaching and supervising the idle time/ break-times for 300+ associates as well as providing solutions for any query occurrence during the shift
 - successfully liaised with Ops in order to slash idle time from 450 to an average of 50hrs/ shift
 - successfully managed to coach more than 150+ associates to adhere or exceed expectations, with an average overall of 25% towards each individual target

Shift Supervisor

Shift Manager

- implemented a stand-alone coaching technique that delivered results up to 50% faster than standardised procedure and enhanced productivity by using quantity counting techniques, leading to a large scale implementation within the FC departments

Agency Coach

DBR Garage

- Managed order and delivery of parts, prioritising and coordinating servicing on vehicles ( labour and part costs ), communicating with automobile insurance agents, policyholders, and adjusters
    - converted a local mechanic car workshop into a productive dynamic garage with specialised engineers

Project Manager

With over 10 years of experience in HR and executive recruitment roles, I have built a career focused on tackling high turnover and attrition rates. My mission is to scale recruitment processes to actively attract talent and cultivate empowering work environments. 

Wondering what I can actually pull off?

1.	At Amazon Rugeley recruitment was difficult and performance was lagging around 70%. I was tasked with managing recruitment requisitions and improving performance to meet SLA’s. I developed and delivered targeted 10-min coaching sessions for existing staff, focusing on improving ADAPT and juggled with contingency hires. Employee performance jumped from 70% to 120% on avg after only 4 coaching sessions. The same team also broke 3 consecutive Outbound national production records.

2.	The Amazon PUP site in Daventry was underperforming and the site was transitioning to pedestrian-with robotics facilities. I had to recruit a substantial workforce to support this transition and improve the output- while also building our own recruitment team. After 10 months and hiring over 750 associates- we have also coordinated the launch of the UK’s first POD site. This team "only" went on to break the national Inbound production record during the Pandemic.

3.	MACH was managing the transition of 5 NHS sites during the Pandemic, with labourers requiring onboarding via TUPE. I was responsible for ensuring a smooth transfer within a 3mth period, all while facing technological limitations caused by budget cuts. I organised and managed the transition process manually, ensuring compliance and minimal disruption to operations. Not only did the transition of all 250 workers went completed without a hitch, but operations continued uninterrupted across all 5 sites during the whole process.

4.	Britix needed a client database for expansion but lacked the finances/ knowledge to wrap-it-up. I was assigned to research and compile data on businesses in EMEA to create a potential business tool. Within 3 weeks, I researched over 2,000 clients, gathering information and localising it into a complete database. The database -estimated close to £25k- was delivered to Britix for free.

5.	PTW needed to expand its QA department but lacked a consistent strategy. I was tasked with scaling the QA department and building a team for the European Financial team. Within the next 12mths, I grew the QA department by 74%; not only was the upscale successful, but 5 executive financial heads have joined the team.

Seems too hard to believe? Drop me a message and let's see what happens!

taplio

The Battle

Mihai Arsene

Gabriel B.

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