Valuable Recruitment

HR as a Service

We take full ownership of the whole HR processes, from the time you decide to hire, determine and define the role, to recruit, bring onboard, train, coach and monitor performance.
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Data and people driven, we know how to identify, analyze and report back to the business with intelligent insights, to drive engagement and performance across your company. We like to have fun so we use gamification to ensure an interactive experience. Also AI to automate doll and tedious, costly processes.

Managing Director

Çınar Food

End-to-end HR overhaul and recruitment for all 4 companies in the group.
Assisting the business leaders in their HR related decision making, consulting on best route to growth and people happiness.

HR Business Partner

Crownpeak

Recruitment for various roles across all business needs:
Scoping out role requirements and qualifications from hiring managers
Creating Job Descriptions and Adverts
Sourcing of candidates
Screening and profiling
Offering a stellar candidate experience throughout the process
Talent ownership of functions such as Delivery (which encompasses Project, Portfolio, IT, and Agile amongst others), Operations (Platform Service, Technical Operations, and Overseas), Finance, HR, Marketing, and more.

Crownpeak’s leading, enterprise digital experience platform (DXP) equips teams with the powerful tools they need to create inclusive, omnichannel experiences with speed and simplicity. Our suite of composable capabilities supports every stage of the customer journey. It includes best-of-breed hybrid headless CMS, content-driven commerce, AI-powered personalization and experience optimization, and digital quality & accessibility. Our unique, zero-infrastructure approach ensures the industry's fastest time-to-market - up to 80% faster than typical enterprise DXP.

Talent Partner

Managed IT Experts Ltd

End to end HR Services
Talent Acquisition
Induction 
Onboarding
Talent Management
Learning and Development 
Employee experience	
People analytics
Employee engagement programs, people recognition and rewards programs
Performance management and improvement

Human Resources Business Partner

SellerPlex

End to end Recruitment for all sorts of roles in digital & e-commerce.
Recruited and hired over 200 people for all partner companies.

Lead Recruiter

Lifestyle Perfected

Designing recruitment processes, sourcing, interviewing and shortlisting the best talent for internal and external stakeholders.

Loginworks Softwares Inc.

Complete HR overhaul, from strategy to implementation, from Talent Acquisition to Performance Management and Employee Engagement.

World Phoning Group Inc.

Business development, Project Management, Operating the business to successfully internalize the processes of its customers, in verticals such as e-commerce, telecom, IT&C, medical, logistics, advertising, real estate etc. 

✓  remodeled the company focus from small 1 person per project telemarketing projects, 15 staff in total and high attrition, to a longer-term client, inbound Customer Service approach, increasing the staff to 120 at its peak;
✓  implementing an Account Based Marketing strategy to acquiring new clients;
✓ auditing outsourcing requirements, creating and implementing customer journey maps, implementing and executing based on the mutual agreed plans and budgets;
✓  maximized revenue by 800% and turned the business from loss to a profitable company of 25% steady margin, across all projects;
✓  developing and coaching a stable and strong middle management team to support the operation, HR, Finance and Facilities;
✓  leading various teams in exceeding client-imposed targets, in different sites and various cultures, in over 30 different projects.


What started out as a very small, boutique size, startup mentality, grew into a mature and stable company, long term clients 4years +, turning it around from loss to 5 digits profits per year.

Turnaround operations person managing at the beginning a small group of 20 contact center staff.
Achievements:
✓ acquiring new clients and setting clear and reasonable expectations;
✓ project planning and executing, hiring, training, coaching and mentoring of staff, lowering the churn of staff by 40% in the first year;
✓ drafting procedures and guidelines for the company and each project individually;
✓ raising investments in order to improve the infrastructure, especially in IT and performance measuring tools, attendance;
✓ supervising all the projects directly, up to 10, with different scheduling, performance indicators and SLA’s, assisting the clients with telemarketing and telesales activities mostly;
✓ trained and managed multi-site teams in Romania and remotely in India, Philippines, Canada.

VP of Operations and Sales

WPG Racing Solutions SRL

European multi-award winning Contact Center, set out to provide worldwide contact center services to Formula 1™️ TV App, with chat, email and voice support to over 500 million fans in over 100 Countries. Lead role in incorporating the company, implementing and executing according to the SLA. 
Achievements: 
✓ contract compliance, client and vendor management within specific and strict terms; 
✓ setting up the operation, including but not limited to hiring up to 80 people between core staff, part timers and middle management, crafting company guidelines and regulations, process continuous improvement, defining KPIs.

Core Invest Health

Promoting the brand of the company and products to the pharmacists and MDs with the scope of increasing the company’s Business portfolio, negotiating commercial contracts, initiating and implementing commercial and marketing plans to lead to an improvement in profitability, Profit & Loss monitoring. 
Maintaining the commercial relationship with top distributors and key accounts.
The Sales strategy I developed lead to an increase in the number of clients and Sales, both in volume and value, as well as in the rate of profitability.The number of products in the portfolio grew to 100% more.

Area sales manager

Hi there,

I’m Mihai Arsene – Talent Partner & Founder at Valuable Recruitment. I connect ambitious companies with top talent in  everything Digital Marketing, Software Development and Engineering, and more recently in the realm of AI Automation & AI Agents.

I specialize in C-level and middle management recruitment for startups and scaling companies, especially those building the future with AI, automation tech, and digital innovation.

Whether you’re building an AI agent development team or expanding your commercial operations, I help you land the right talent faster, smarter, and with zero fluff.

What Makes Working With Me Different:
Topgrading Methodology
I streamline hiring decisions by up to 70% using Topgrading: evaluating Experience, Competency, Potential, and Culture Fit. My shortlists actually perform.

Global Reach, Boutique Care
Over 70 countries. 100% referrals. I’ve built Valuable Recruitment on relationships, not cold calls. Clients and candidates stay with me because I deliver.

Deep Understanding of AI & Tech Talent Needs
I’m diving deep into AI automation, LLMs, and agent development, so I can speak your language, not just screen CVs. I stay on top of tools, trends, and roles shaping the next wave of innovation.

Diverse Industry Roots
From pharma to BPOs to eCommerce, I’ve walked in the shoes of the people I place. My diverse background lets me match based on mindset, shared values, vision and mission.

Diversity & Inclusion Is a Must-Have
Great teams aren’t built by accident. I help companies craft inclusive hiring strategies that attract top-tier talent across backgrounds.

Let’s build your dream team together, starting with one great hire.
DM me to learn how I can help you recruit smarter in the AI era and beyond.

Mihai Arsene

Adecco

• Specializing in recruitment for White Collar and IT sectors, delivering tailored talent solutions to clients in Oradea and surrounding regions.
• Managing end-to-end recruitment processes, including sourcing, interviewing, and onboarding, 
• Managing paperwork such as contracts, annex, payments between Adecco and my portfolio,
• Building and maintaining strong client relationships, understanding their unique staffing needs, and providing strategic hiring advice.
• Meeting (Video & In person) with client managers to develop and refine job descriptions, aligning candidate profiles with business requirements, discuss new strategies.
• Business Development activities such as identifying new opportunities and expanding client portfolios within the White Collar and IT sectors.

Senior Recruitment Consultant

ANA HR Human Resources Consulting

• Develop, facilitate, and implement all phases of the recruitment process;
• IT-related roles, Sales and Marketing, HR, Technology
• Manage job posting and advertisement processes;
• Screen applications (phone, message, video), and select qualified candidates;
• Schedule interviews; prepare interview questions and other hiring/selection materials;
•Working in Linkedin Sales Navigator + Linkedin Recruitment to assess various markets to generate leads and statistical analysis;
•Nurturing relationships and following up with potential new clients. Negotiating, researching, and developing strategies in my company for business growth.

Recruitment Specialist

Easy Recruiting

•Headhunting/Talent scouting for clients (LinkedIn recruiter, Boolean Search, Online Research);
•Checking with the hiring team, adjusting strategies;
•Constantly Researching & Learning about various IT tools;
•Screening candidates via phone/message and evaluating their skills and goals against the job description;
•Keeping internal databases updated (Asana, Excel);
•Creating detailed profiles for each candidate and sharing the shortlisted ones with the client (email, videoconference);
•Keeping in touch with the candidate during the entire recruitment process;

Information Technology Recruitment Specialist

Eaton

● Managing the hiring process from offer creation to onboarding for Romania and Poland;
● Creating Pay Action Compensation Tool (PACT) documentation for all types of pay changes
for Romania and Poland;
● Processing HR documents (using Oracle tools) for employee contractual changes and
keeping the RO Knowledge Base up to date;
● Managing Candidate Interview logistics for Eaton EMEA region;
● Supporting Romanian Eaton HR offices with various inquiries related to employee
information in internal systems - investigating, and communicating with other departments in
order to solve such inquiries.

Human Resources Services Specialist

Kahoot!

● Answering and investigating various inquiries in regards to Kahoot gameplay, account, or IT-related issues (with help from the IT department), across multiple support platforms for Kahoot Users (School, Business industry) mainly for US and EMEA - In Zendesk platforms, Gsheets/Slides;
● Reviewing the quality of Kahoot! games (In accordance with Kahoot! terms and conditions);
● Maintaining and editing user platform (in accordance with support requests);

● involved in some extra-curricular projects. More @projects section

Community Support Specialist

Uber

● Diagnose the (granular) root cause of customer/app issues across EMEA;
● Document findings from the diagnosis and analysing the data (Advanced Google
Sheets/Slides/Statistical Analysis/Celonis);
● Escalate observations/ gaps in the process with stakeholders and managers;
● Build suggestions for improvement;
● Identify and develop insights that could be valuable and present final investigation results to
managers/site leads.

Customer Insights Investigator

! Side-project did while working as Community Support Representative.
● Training agents to become Incident Response specialists through training sessions, workshops, e-learnings session tests, and knowledge assessments;
● Equipping agents with soft skills, technical skills, and stakeholder management skills;
● Delivering well-being programs for emotional intelligence, empathy, and burnout.

Incident Response Trainer

! Side-project did while working as Community Support Representative.
● Investigating, communicating, documenting, and resolving sensitive or highly critical cases related to Uber trips;
● Responsible for managing incidents, accidents, and critical calls in real-time.

Incident Response Representative

● Answering and investigating various inquiries in regards to trips, account, payment, or IT-related issues (with help from the IT department) across multiple support platforms for Riders & Drivers for the Romanian market (Romanian & English);
● Responding to user trip / off-trip queries/issues and taking action on accounts (refunds, re-activation, de-activation, potential fraud investigations).

Community Support Representative

British Council

● Assisting professors during classes;
● Partially covering English Classes as well as Parent debriefs in regards to student progress;
● Working with children aged 5 - 12.

Teaching Assistant

● Using programs and online platforms such as Smart Quote, SalesForce, SAP;
● Processing and coordinating a number of standard and non-standard requests for a range of customers using or purchasing PCs and laptops.

Contract Administrator

Talent matcher with a global twist! 🌍

🎯 As a Senior Recruitment Consultant with international experience, I specialize in connecting top talent with opportunities in White Collar and IT sectors - and finding new clients!

My career has taken me through Romania, Poland, and Hungary, where I've improved my skills in managing end-to-end recruitment processes and building strong client relationships.

With two years in recruitment and a background in international HR Operations/Customer Support, I bring a unique perspective that combines empathy, adaptability, and strategic thinking - from all the corners of the world!

My goal is to deliver exceptional results for clients and candidates alike.

𝗚𝗿𝗲𝗮𝘁 𝗻𝗲𝘁𝘄𝗼𝗿𝗸:
▪️10K+ connections 🚀
▪️10K+ LinkedIn followers 📳
▪️Post views: 100,000 and counting 🔊

Let’s connect and explore how I can help your business thrive! 🚀

✉ adrian.gongu@adecco.com

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Mihai Arsene

Razvan-Adrian Gongu-Grigore

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