Valuable Recruitment

HR as a Service

We take full ownership of the whole HR processes, from the time you decide to hire, determine and define the role, to recruit, bring onboard, train, coach and monitor performance.
​
Data and people driven, we know how to identify, analyze and report back to the business with intelligent insights, to drive engagement and performance across your company. We like to have fun so we use gamification to ensure an interactive experience. Also AI to automate doll and tedious, costly processes.

Managing Director

Çınar Food

End-to-end HR overhaul and recruitment for all 4 companies in the group.
Assisting the business leaders in their HR related decision making, consulting on best route to growth and people happiness.

HR Business Partner

Crownpeak

Recruitment for various roles across all business needs:
Scoping out role requirements and qualifications from hiring managers
Creating Job Descriptions and Adverts
Sourcing of candidates
Screening and profiling
Offering a stellar candidate experience throughout the process
Talent ownership of functions such as Delivery (which encompasses Project, Portfolio, IT, and Agile amongst others), Operations (Platform Service, Technical Operations, and Overseas), Finance, HR, Marketing, and more.

Crownpeak’s leading, enterprise digital experience platform (DXP) equips teams with the powerful tools they need to create inclusive, omnichannel experiences with speed and simplicity. Our suite of composable capabilities supports every stage of the customer journey. It includes best-of-breed hybrid headless CMS, content-driven commerce, AI-powered personalization and experience optimization, and digital quality & accessibility. Our unique, zero-infrastructure approach ensures the industry's fastest time-to-market - up to 80% faster than typical enterprise DXP.

Talent Partner

Managed IT Experts Ltd

End to end HR Services
Talent Acquisition
Induction 
Onboarding
Talent Management
Learning and Development 
Employee experience	
People analytics
Employee engagement programs, people recognition and rewards programs
Performance management and improvement

Human Resources Business Partner

SellerPlex

End to end Recruitment for all sorts of roles in digital & e-commerce.
Recruited and hired over 200 people for all partner companies.

Lead Recruiter

Lifestyle Perfected

Designing recruitment processes, sourcing, interviewing and shortlisting the best talent for internal and external stakeholders.

Loginworks Softwares Inc.

Complete HR overhaul, from strategy to implementation, from Talent Acquisition to Performance Management and Employee Engagement.

World Phoning Group Inc.

Business development, Project Management, Operating the business to successfully internalize the processes of its customers, in verticals such as e-commerce, telecom, IT&C, medical, logistics, advertising, real estate etc. 

✓  remodeled the company focus from small 1 person per project telemarketing projects, 15 staff in total and high attrition, to a longer-term client, inbound Customer Service approach, increasing the staff to 120 at its peak;
✓  implementing an Account Based Marketing strategy to acquiring new clients;
✓ auditing outsourcing requirements, creating and implementing customer journey maps, implementing and executing based on the mutual agreed plans and budgets;
✓  maximized revenue by 800% and turned the business from loss to a profitable company of 25% steady margin, across all projects;
✓  developing and coaching a stable and strong middle management team to support the operation, HR, Finance and Facilities;
✓  leading various teams in exceeding client-imposed targets, in different sites and various cultures, in over 30 different projects.


What started out as a very small, boutique size, startup mentality, grew into a mature and stable company, long term clients 4years +, turning it around from loss to 5 digits profits per year.

Turnaround operations person managing at the beginning a small group of 20 contact center staff.
Achievements:
✓ acquiring new clients and setting clear and reasonable expectations;
✓ project planning and executing, hiring, training, coaching and mentoring of staff, lowering the churn of staff by 40% in the first year;
✓ drafting procedures and guidelines for the company and each project individually;
✓ raising investments in order to improve the infrastructure, especially in IT and performance measuring tools, attendance;
✓ supervising all the projects directly, up to 10, with different scheduling, performance indicators and SLA’s, assisting the clients with telemarketing and telesales activities mostly;
✓ trained and managed multi-site teams in Romania and remotely in India, Philippines, Canada.

VP of Operations and Sales

WPG Racing Solutions SRL

European multi-award winning Contact Center, set out to provide worldwide contact center services to Formula 1™️ TV App, with chat, email and voice support to over 500 million fans in over 100 Countries. Lead role in incorporating the company, implementing and executing according to the SLA. 
Achievements: 
✓ contract compliance, client and vendor management within specific and strict terms; 
✓ setting up the operation, including but not limited to hiring up to 80 people between core staff, part timers and middle management, crafting company guidelines and regulations, process continuous improvement, defining KPIs.

Core Invest Health

Promoting the brand of the company and products to the pharmacists and MDs with the scope of increasing the company’s Business portfolio, negotiating commercial contracts, initiating and implementing commercial and marketing plans to lead to an improvement in profitability, Profit & Loss monitoring. 
Maintaining the commercial relationship with top distributors and key accounts.
The Sales strategy I developed lead to an increase in the number of clients and Sales, both in volume and value, as well as in the rate of profitability.The number of products in the portfolio grew to 100% more.

Area sales manager

Hi there,

I’m Mihai Arsene – Talent Partner & Founder at Valuable Recruitment. I connect ambitious companies with top talent in  everything Digital Marketing, Software Development and Engineering, and more recently in the realm of AI Automation & AI Agents.

I specialize in C-level and middle management recruitment for startups and scaling companies, especially those building the future with AI, automation tech, and digital innovation.

Whether you’re building an AI agent development team or expanding your commercial operations, I help you land the right talent faster, smarter, and with zero fluff.

What Makes Working With Me Different:
Topgrading Methodology
I streamline hiring decisions by up to 70% using Topgrading: evaluating Experience, Competency, Potential, and Culture Fit. My shortlists actually perform.

Global Reach, Boutique Care
Over 70 countries. 100% referrals. I’ve built Valuable Recruitment on relationships, not cold calls. Clients and candidates stay with me because I deliver.

Deep Understanding of AI & Tech Talent Needs
I’m diving deep into AI automation, LLMs, and agent development, so I can speak your language, not just screen CVs. I stay on top of tools, trends, and roles shaping the next wave of innovation.

Diverse Industry Roots
From pharma to BPOs to eCommerce, I’ve walked in the shoes of the people I place. My diverse background lets me match based on mindset, shared values, vision and mission.

Diversity & Inclusion Is a Must-Have
Great teams aren’t built by accident. I help companies craft inclusive hiring strategies that attract top-tier talent across backgrounds.

Let’s build your dream team together, starting with one great hire.
DM me to learn how I can help you recruit smarter in the AI era and beyond.

Mihai Arsene

IT Visionists

With a decade of dedication to transforming businesses through technology, I founded IT Visionists to help start-ups and SMEs streamline their operations. Since 2013, I have been revolutionizing organizational operations, optimising processes and workflows for enhanced productivity and growth. We empower businesses and their employees to reach their full potential through our tailored services.  Our expertise lies in task management tools setup, working with leading platforms like Monday.com, Jira, Asana, Trello, and Clickup. As trusted partners of Clickup, Monday.com, and Asana, we have successfully implemented these tools to boost collaboration, improve project management, and drive efficient task execution.

Our team excels in CRM setup, including platforms like HubSpot, PipeDrive, and Zoho CRM. Our CRM implementation expertise enables businesses to effectively manage sales pipelines, enhance lead generation, and nurture customer loyalty. Furthermore, our comprehensive project management solutions ensure precise and excellent execution of initiatives from inception to completion. We provide the necessary tools and guidance to successfully deliver projects on time and within budget. Going beyond project management, we specialize in systems automation and integration, leveraging cutting-edge technologies to automate tasks, streamline workflows, and achieve optimal operational efficiency.

Key Accomplishments:
•	Supported hundreds of businesses to thrive by identifying improvement areas and implementing transformative solutions – this led to a doubling of efficiency and cost savings.
•	Partnered with clients to analyse current processes, develop tailored strategies, and guide them through workflow and process improvements.
•	Facilitated personalized sessions and interactive workshops to equip clients’ employees and teams to make the most of available tools and technologies - resulting in high morale, maximized potential, and a two-fold increase in efficiency.

Founder | Process & Systems Specialist

VIZZON

Director of Operations

Dungeon In A Box

At Dungeon In A Box, an immersive tabletop gaming company, I played a vital part in propelling the company's success and fostering its growth. As the Operations and Project Manager, I excelled in overseeing the execution of diverse projects, ensuring timely delivery, adherence to budget constraints, and uncompromising quality. With meticulous attention to detail and a strategic mindset, I efficiently managed project schedules, allocated resources, and orchestrated cross-functional teams to achieve outstanding outcomes. 

In my role as an Operations Analyst, I leveraged my analytical skills to identify opportunities for process optimization and efficiency enhancement. By delving into data analysis and evaluating performance metrics, I provided invaluable insights and recommendations to drive continuous improvement. Collaborating closely with the team, I identified pain points and implemented targeted solutions to address bottlenecks and streamline operations. Furthermore, I consistently showcased my proficiency in project management, leveraging industry-leading tools and methodologies to ensure the seamless delivery of complex projects. 

Key Accomplishments:
•	Introduced ClickUp as a customized project management tool, tailored specifically to Dungeon In A Box's unique needs. This implementation streamlined our processes, fostered collaboration, and heightened project visibility –  which led to enhanced productivity and increased customer satisfaction.
•	Leveraged expertise in ClickUp, Slack, and Trello in navigating intricacies – fostered transparent communication, strengthened team collaboration, efficient task management, and enabled efficient task tracking for teams.

Project Manager | Management Consultant

Compu Solutions USA

I had the opportunity to lead and drive success within a distributed remote team, playing a pivotal role in orchestrating projects, fostering collaboration, and implementing efficient project management strategies.

With a deep understanding of Agile methodologies, I expertly applied Agile Project Management principles to ensure seamless project execution. Guiding our distributed team, I navigated the challenges of remote work and facilitated effective communication, collaboration, and productivity. By leveraging Scrum practices and Agile frameworks, I orchestrated the seamless flow of work, enabling the team to adapt swiftly and deliver exceptional results.

Key Accomplishments:
•	I spearheaded the setup and implementation of Jira, customizing it to fit the unique needs of Compu Solutions USA. This empowered the team to track tasks, monitor progress, and enhance overall project visibility. 
•	Optimized project workflows, facilitated efficient task management, and promoted transparency throughout the organization.
•	Leveraged skills in process improvement, rigorous analysis, and strategic thinking to quickly identify inefficiencies, streamline operations, and increase productivity/service delivery.

Project Manager

Mobilize

At Mobilize, I led systems integration and setup, leveraging my expertise in a range of powerful tools. From Atlassian Jira Software and Confluence to GSuite, Asana, HubSpot, Slack, Spark Email, and HubStaff, I ensured seamless integration and customization of these platforms. By setting up Confluence spaces according to best practices and configuring HubStaff, I facilitated efficient collaboration and enhanced project management capabilities.

In my role as an Operations Specialist, I analyzed workflows to gain insights into current practices and identify areas for enhancement. Drawing upon my expertise, I made valuable recommendations to optimize day-to-day operations and provided the team with the tools and strategies necessary to achieve their goals.

Key Accomplishments:
•	Reviewed, updated, and streamlined work processes with meticulous analysis, resulting in increased efficiency, productivity, and a significant reduction in turnaround time. 
•	Documented and updated workflows, fostering transparency, and consistency – enabling the team to work more effectively and efficiently.

Operations Specialist

Artdatabase

In this dynamic role, I oversaw and optimized various aspects of administration, ranging from human resources to office management and beyond. With a keen eye for detail and a passion for efficiency, I implemented streamlined systems and processes that significantly enhanced productivity and organizational effectiveness. I played a pivotal role in office management, optimizing workflows and enhancing operational efficiency. I introduced digital tools and automation to streamline administrative tasks, reducing manual effort and freeing up valuable time for strategic initiatives. By implementing effective communication channels and establishing robust administrative processes, I fostered a cohesive and collaborative work environment.

Key Accomplishments:
•	Drove change and led cross-functional teams, resulting in a significant increase in operational efficiency and improvements in project delivery timelines.
•	Fostered strong relationships with stakeholders at all levels – boosting customer satisfaction and improving client retention.
•	Identified opportunities for improvement and implemented effective solutions, leading to a reduction in operational costs and a marked increase in revenue.

Director Of Administration

ThermaBags 

As a Business Process Consultant at ThermaBags, a thriving e-commerce business based in Sharjah, United Arab Emirates, I took a deep dive into the company's existing processes and analysed every step, identifying areas for improvement and optimization. Drawing upon my experience and industry best practices, I developed comprehensive process workflows that enhanced efficiency, productivity, and customer satisfaction.

By collaborating closely with cross-functional teams, I gained valuable insights into their unique needs and challenges. This allowed me to tailor the process workflows to meet their requirements, ensuring seamless operations and smooth communication across departments. The result was a cohesive and synchronized workflow that facilitated better collaboration, minimized errors, and maximized productivity.

Key Accomplishments:
•	Enhanced the overall customer experience through optimized operations and efficient processes that minimized errors – which led to improvement in customer satisfaction ratings.
•	Facilitated smooth communication and collaboration across departments, resulting in a significant reduction in time spent on coordination and handovers.
•	Achieved an increase in sales revenue through improved operational efficiency and enhanced customer satisfaction.

Business Process Consultant

Pay Cat

As a Project Manager, I took charge of day-to-day communication with team members, facilitating effective collaboration and coordination. By leveraging my strong interpersonal and communication skills, I fostered a cohesive work environment where everyone had the necessary information to perform their tasks efficiently. Through regular meetings and updates, I ensured that the team was aligned and motivated, enhancing overall project performance.

In addition to communication, I excelled in project planning and task allocation. With a strategic mindset and a focus on delivering results, I planned project timelines, allocated resources, and set clear objectives. By leveraging Asana's robust features, I tracked progress, identified potential bottlenecks, and proactively addressed any issues that arose, ensuring that projects stayed on track and met deadlines.

Furthermore, I provided regular reports to clients, offering them valuable insights into project progress and milestones achieved. With weekly updates, I kept clients informed and engaged, building trust and fostering long-term relationships.

Key Accomplishments:
•	Led a seamless migration from Basecamp to Asana, resulting in a 90% reduction in system transition time and a 95% adoption rate among team members.
•	Carefully planned and executed the transition, minimizing disruptions and ensuring uninterrupted project operations, leading to a 20% increase in overall productivity.
•	Collaborated closely with the team to align project templates in Asana with business needs, leading to a reduction in task setup time and improved workflow efficiency.
•	Enhanced productivity by streamlining workflows, reducing task redundancies, and achieving a 15% improvement in project delivery timelines.

Leverage Point Digital

In this position, I played a vital role in driving operational efficiency and ensuring seamless client onboarding, working closely with a talented team to streamline processes, implement new systems, and deliver exceptional service to our clients.

One of my primary responsibilities was assisting in client onboarding, where I focused on a smooth and efficient process to kickstart new projects. I crafted SOPs with a level of detail that ensured flawless execution. I setup Zoho Projects with customized templates for projects.

In addition to client onboarding, I actively participated in various operational activities. I provided support to the team by resolving access issues promptly and coordinated with contractors to create comprehensive reports and dashboards for our clients. I continuously worked on improving organizational processes, creating flowcharts, and implementing new systems as needed. Furthermore, I played a key role in training employees on these new systems and processes, empowering them to work efficiently and effectively.

Key Accomplishments:
•	Implemented Zoho Desk as the ticketing system, resulting in a 25% reduction in response time and a 40% increase in ticket resolution efficiency.
•	Created a comprehensive knowledge base in Zoho Desk, leading to a decrease in the time required for onboarding new employees and ensuring consistent documentation and sharing of new processes.
•	Optimized the workflow of Zoho CRM to align with the sales team's needs – increased lead conversion rates and improved sales pipeline management.
•	Leveraged automation in email communication and triggers, reducing manual effort and enabling the sales team to focus more on high-value activities and client engagement.
•	Streamlined client onboarding processes, leading to a marked reduction in onboarding time and an improved client satisfaction rating, contributing to increased customer retention and repeat business.

Systems Analyst & Project Manager

ZELOS

As a Management Consultant, my role was to provide strategic guidance and support to the company. I collaborated closely with the founders and key stakeholders to understand their vision and objectives. By leveraging my expertise in business management, I analyzed the existing processes and identified areas for improvement.

Furthermore, I worked closely with the team to optimize internal operations and streamline workflows. By implementing effective project management methodologies and tools, we were able to improve efficiency, increase productivity, and ensure timely delivery of projects.

Key Accomplishments:
•	Developed and implemented tailored strategies that aligned with the unique needs of the sports industry by conducting thorough market research, evaluating industry trends, and identifying competitive advantages. 
•	Provided valuable insights and recommendations to enhance the company's positioning and drive growth, utilizing a deep understanding of the market landscape.

Management Consultant

Helping businesses grow with optimized processes, systems and automation | Process & Systems Specialist | Certified ClickUp, Monday.com, Asana, Pandadoc partner, PipeDrive expert

I've spent over 8 years helping solopreneurs & businesses streamline their operations and scale efficiently. Just like you, they faced challenges:

- Their tools didn't work well, leading to manual data transfers, errors and missing deadlines.
- They were growing but so were the operational costs.
- Lot of time wasted in mundane tasks losing productivity.

But imagine if your systems work well along with optimised processes and workflow automation. They are seamlessly integrated, allowing you to scale easily and effectively. You save time and cost both. This is what I help with!

I am a Business Process & Systems Specialist. A consultant who specializes in organizing, implementing, and connecting your business tools for great workflows. Before these 8 years, I have worked as a Project Manager which gave me an edge to work on these tools specially ones for project management. I also utilise automation & provide training to ensure a smooth adoption. As a result, each team member saves a day per week and the business grows with more capacity to onboard new clients & employees.

Here's what some of my clients said:
"I hired Hina to consult with me in order to set up tools for and protocols to support a growing start-up from scratch. Hina's professionalism and working knowledge of state-of-the-art SaaS tools are finally why I decided to bring her on. And she did not disappoint. Within a matter of months, our operations have grown to comfortably support over a dozen teammates across several time zones which wouldn't have been possible without Hina expertise, evident in our team's effectiveness and their appreciation for Hina's time and contributions. I highly recommend Hina as she is a true asset to any team looking to build a stronger, happier, and more connected team."
Chris,
Founder (Sports Start-Up)

"We worked with Hina (at IT Visionists) over a 4 month period. She was exceptional at getting our operations sorted and organized. Hina was able to research different tools and suggest what would work best for our company. Her responsiveness was key to getting our projects completed in a timely manner. Hina was a pleasure to work with and we would work with her again!"
Fay Skagg, 
(HR Director, Mobilize)

I have used more than 20 tools. I am in Services Partnership with ClickUp, Monday.com, Asana & PandaDoc. I am also a Verified ClickUp Power User & Qualified ClickUp Consultant.

If you want to save a day each week, join my newsletter:

→ https://itvisionists.com/newsletter/

Want to see, if we are a good fit to work together, let's chat.

taplio

The Battle

Mihai Arsene

Hina Sohrab

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?