Arvell Craig

VAgents

VAgents is a first-of-its-kind conversational AI for enterprise contact center phone support. Built upon a localized large language model, trained on real qualification, sales & customer service phone calls by leveraging over 500 million phone calls in experience data.

AI Evangelist

knowbl

Conversational AI isn't just a trend or a shiny object. It is revolutionizing the way businesses create and communicate. Though the possibilities are endless, the gap between understanding and effectively deploying is wide. 

In my role at Knowbl, I leverage 5 years of conversational AI experience to help companies quickly grasp and execute profitable use cases.

Contact Center Compliance

Contact Center Compliance helps businesses simplify TCPA and DNC compliance with a single platform. Our trusted suite of cloud-based compliance solutions enable companies to easily adhere to the latest regulations in an easy to implement and cost effective manner.

Director of Compliance Services of the Consulting Division

Chatbot Funnels

Chatbot Funnels was created to automate sales, marketing and support conversations. 

By observing the changing landscape of users and messaging technology we realized that marketers were missing out on the window of opportunity. So we built Chatbot Funnels to become a value-added service for marketing teams and agencies that lacked the resources to take advantage of the growing medium.

Founder and CEO

Design That Speaks

Since 2008 we've built hundreds of marketing campaigns that help our clients improve their brand and grow their business. 

Currently, we offer coaching and consulting for business owners to achieve new customers, patients, leads and clients

Real Estate Negotiation Institute

Marketing Consultant

Exceptional Leaders Lab

The Exceptional Leaders Lab is a worldwide community of progressive leaders. We deliver high-impact skills, strategies and ideas in a practical and user-friendly way. 

Founded by Tracy Spears and Wally Schmader, they have coached over 100,000 professionals through keynotes, conferences, webinars, and broadcasts. Their powerful collaborative approach has helped professionals all over the world to improve their leadership skills and their understanding of how to positively influence people and organizations.

Professional Speaker in Leadership Training

MiCamp Solutions

Director of Marketing

MaxCDN

MaxCDN is a Next Generation Content Delivery Network based in Los Angeles. Our entire team is obsessed with speed, automation, and real time time reports and implementation (instant purge, analytics, provisioning and more). 

At MaxCDN, the mission is simple: Provide the best possible CDN experience for today's DevOps teams and the users they serve.

Partner Program Manager

What do I do?

It feels like a mix of business development, marketing and management. I'm constantly looking to increase sales by creating win/win relationships with tech bloggers, content management system platforms, developers and super affiliates. 

MaxCDN is a young, thriving company based in LA with an amazing culture and strong brand. There's no telling where the company is headed. I'm just excited I was able to join the team when I did.

Affiliate Manager

Oklahoma Wesleyan University

Adjunct Professor

Increasing Profit & Efficiencies w/ AI • AI Keynote Speaker

I'm a lover of growth. 

Personal. Professional. Financial. Spiritual. 

Today generative AI is the most leveragable tool to accelerate growth. That's why I talk, teach, and share it. 

If you'd like to learn more about my AI work, ideas, or speaking resources, see the following links: 

https://arvellcraig.com
https://arvl.substack.com

If you want to schedule a call, here my calendar link: https://cal.com/arvellcraig

Create a Great Day!
ARVL

Conversational AI Evangelist for VAgents and CallComply.
Keynote Speaker
AI Marketing Consultant. 

----

Unofficial Bio: 

Arvell has been an entrepreneur, a nationally recognized speaker, author, marathoner, husband, father, and closet poet. But today, he’s just a marketing & AI nerd here to help you take advantage of the revolution of generative artificial intelligence.

Scattergood Friends School

School Committee Member

TelSwitch Inc.

The TelSwitch Inc. family of products have been redefining expectations in telecommunications for over two decades and we continue to innovate.

As President and CEO of TelSwitch Inc., I am responsible for making sure that the long term objectives of our clients are met thru planning of innovative and creative products and services meant to enable the future needs to subscribers of our current, and prospective clients.

"It is a balance of allowing a client to freely define who they are, and be creative with brand-identity, while maintaining the stability and image necessary within the context meeting the desires of clients, " 

Since 1994, we have been defining the manner in which telecommunications carriers manage their portfolio of products and services ... and that is why they are profitable.  Our clients continue t innovative and are progressive, and remain stable and profitable companies.

Founder and President

TelSwtich, Inc.

Founder

Gallery Walk Home Owner's Association

Board of Directors

TelSwitch, Inc.

TelSwitch, Inc. is involved in the manufacturing and production of the highest density, most performance-driven based in-network call routing applications available today on the market.  We'd love to tell you more (but we can't here!)... ;-)

Founder & C.E.O.

iLinc Communications

Developer

Telecom:
* Founded TelSwitch, Inc. in 1994;  obtained a CPCN (u-5410-c) d/b/a Delta Telecom (a/k/a) Tel-One, sold Delta to Allcom USA in 2001.
* Assisted in re-establishing Tel-One Network Services, Inc. (u-7327-c) in 2017 as a wholly owned company of Monkey Brains, Inc. 
Programming:
* Airnet AMS billing software, used by telephone companies to rate and bill phone calls between one another as well as to retail and wholesale clients;
* Created the IXC-10 switching telephone system, a 2,048 port TDM switch used to convey telephone calls, follows BELLCORE TR-NWT-001089; in particular, Bellcore-Defined Feature Group D standard. Used Dallas Semiconductor elastic store buffers for converting T1 (1.544mhz) to E1 (2.048mhz) backplane. (cic 0626, shout out to Nancy Fears!)
Taxation:
* Built the telco tax database product that became part of taxrates.com, now part of Avalara.
Routing:
* Implemented Kamailio Session Border Controller (SBC) to handle the largest internal DNC list that was used by approximately 110 telemarketers and call centers, on behalf of Engage Telecom.
* Invented AggravationSense, which measured cadence and volume in phone calls, to automatically and proactively bridge in a customer service supervisor in the midst of a heated phone call (FNCB);
Compliance:
* Designed a comprehensive historical DNC database for use with the FTC's DNC data;
Soft-Switching:
* Created Canvas, a programming language for use with Dialogic and Natural Microsystems (NMS) line cards to dynamically route phone calls based upon scripting;
Patents:
* Co-authored the first (now abandoned) patent application for packetization of telephone traffic (coloqually known as "VOIP");
Hardware Engagements:
• Designed the re-instrumentation of Controllers for Nuclear Fuel Handlers; (Atlantic Nuclear, Energie Canada);
* Designed the re-instrumentation for Patriot Missile consoles (trainers) for SAIC.
* Designed the re-instrumentationFAA Instrumentation for flight controller trainers for Kongsberg Gallium;
Credit Reporting:
* Created a large scale XML to TCP translation engine for supporting X.25 (dialup) credit reporting on behalf of one of a partner of the largest credit reporting agency in the world.
Databases:
* Created one of the largest scale (Microsoft SQL) databases that contains over 240 billion records.
Fun:
• Restoration of Vintage Computers (Plato) for Vulcan, Inc.

Please note:
• I do not make myself available through expert directory or referral services.  I will only work directly for clients.  I do not accept referral incentives or finder fees.

taplio

The Battle

Arvell Craig

Aaron Woolfson

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?