Arvell Craig

VAgents

VAgents is a first-of-its-kind conversational AI for enterprise contact center phone support. Built upon a localized large language model, trained on real qualification, sales & customer service phone calls by leveraging over 500 million phone calls in experience data.

AI Evangelist

knowbl

Conversational AI isn't just a trend or a shiny object. It is revolutionizing the way businesses create and communicate. Though the possibilities are endless, the gap between understanding and effectively deploying is wide. 

In my role at Knowbl, I leverage 5 years of conversational AI experience to help companies quickly grasp and execute profitable use cases.

Contact Center Compliance

Contact Center Compliance helps businesses simplify TCPA and DNC compliance with a single platform. Our trusted suite of cloud-based compliance solutions enable companies to easily adhere to the latest regulations in an easy to implement and cost effective manner.

Director of Compliance Services of the Consulting Division

Chatbot Funnels

Chatbot Funnels was created to automate sales, marketing and support conversations. 

By observing the changing landscape of users and messaging technology we realized that marketers were missing out on the window of opportunity. So we built Chatbot Funnels to become a value-added service for marketing teams and agencies that lacked the resources to take advantage of the growing medium.

Founder and CEO

Design That Speaks

Since 2008 we've built hundreds of marketing campaigns that help our clients improve their brand and grow their business. 

Currently, we offer coaching and consulting for business owners to achieve new customers, patients, leads and clients

Real Estate Negotiation Institute

Marketing Consultant

Exceptional Leaders Lab

The Exceptional Leaders Lab is a worldwide community of progressive leaders. We deliver high-impact skills, strategies and ideas in a practical and user-friendly way. 

Founded by Tracy Spears and Wally Schmader, they have coached over 100,000 professionals through keynotes, conferences, webinars, and broadcasts. Their powerful collaborative approach has helped professionals all over the world to improve their leadership skills and their understanding of how to positively influence people and organizations.

Professional Speaker in Leadership Training

MiCamp Solutions

Director of Marketing

MaxCDN

MaxCDN is a Next Generation Content Delivery Network based in Los Angeles. Our entire team is obsessed with speed, automation, and real time time reports and implementation (instant purge, analytics, provisioning and more). 

At MaxCDN, the mission is simple: Provide the best possible CDN experience for today's DevOps teams and the users they serve.

Partner Program Manager

What do I do?

It feels like a mix of business development, marketing and management. I'm constantly looking to increase sales by creating win/win relationships with tech bloggers, content management system platforms, developers and super affiliates. 

MaxCDN is a young, thriving company based in LA with an amazing culture and strong brand. There's no telling where the company is headed. I'm just excited I was able to join the team when I did.

Affiliate Manager

Oklahoma Wesleyan University

Adjunct Professor

Increasing Profit & Efficiencies w/ AI • AI Keynote Speaker

I'm a lover of growth. 

Personal. Professional. Financial. Spiritual. 

Today generative AI is the most leveragable tool to accelerate growth. That's why I talk, teach, and share it. 

If you'd like to learn more about my AI work, ideas, or speaking resources, see the following links: 

https://arvellcraig.com
https://arvl.substack.com

If you want to schedule a call, here my calendar link: https://cal.com/arvellcraig

Create a Great Day!
ARVL

Conversational AI Evangelist for VAgents and CallComply.
Keynote Speaker
AI Marketing Consultant. 

----

Unofficial Bio: 

Arvell has been an entrepreneur, a nationally recognized speaker, author, marathoner, husband, father, and closet poet. But today, he’s just a marketing & AI nerd here to help you take advantage of the revolution of generative artificial intelligence.

iQor

• Coordinate with stakeholders to establish go-to-market plans for various sales-driven initiatives
• Collaborate with multiple departments to craft and edit written content
• Coordinate with stakeholders/subject matter experts to develop compelling case studies, white papers, blogs, pitch decks, and other sales-enablement content 
• Provide creative guidance and project management for various design assets
• Compose social media copy to promote content
• Manage multiple content projects and their elements, including graphics, videos, and audio
• Ensure content accurately reflects the iQor brand and voice

Copywriter

•	Compose and distribute internal communications to relevant stakeholders
•	Compose and publish press releases for various initiatives and events
•	Provide creative guidance and project management for various design assets
•	Edit white papers, case studies, one-pagers, and sales-enablement content
•	Compose social media copy

Communications Associate

READ ONLY MAGAZINE

I began contributing my writing to READ ONLY MAGAZINE (ROM) in 2021 and began editing articles and final proofs in 2022. This fan-zine explores the art and passion of and for classic video-games.

Contributing Writer & Editor

SixFive Media - Another Zelda Podcast 

I was a contributing writer and the editor for the blogs published on Another Zelda Podcast's Website. I worked closely with the co-founder/manager and blog writing team to ensure content deadlines were met. I used Asana to share project updates and track deadlines. The contributing writers submitted their articles to me, and I edited them for grammar and syntax. I also ensured embedded photos and videos were linked to their sources.

From January 2020 to September 2023, I was the co-producer with David Geisler. We collaborated on episode ideas and community engagement.

Editor & Contributing Writer, Co-Producer

Boss Rush Games 

In addition to contributing to Nintendo Pow Block, Talk the Walk, Banned, and other shows in the Boss Rush Games' network, I have hosted a Women in Gaming panel and conducted one-on-one interviews with content creators from all walks of life, including community managers at indie game studios, artists, writers, musicians, and content streamers. I foster positive networking and storytelling from those eager to share their journey.

Director of Outside Creatives

ActiveProspect

Research. Write. Edit. Repeat. 

As a content writer, my responsibilities included:

- Creating and managing social media content
- Coordinating and creating case studies with clients 
- Creating new marketing collateral (whitepapers, client testimonials, blog posts, etc.) and editing existing collateral
- Attending live events to sit in sessions for relevant follow-up content
- Assisting teammates with crafting customer-facing documents

Content Writer

b1BANK

I worked with internal and external communications. My responsibilities included: 

+ Managing the weekly employee newsletter (circulated to 600+ employees)
+ Ensuring marketing materials are consistent with the b1BANK brand 
+ Assisting the Talent & Development Department with content for orientation/onboarding, letters, course material, and more 
+ Assisting the Human Resources Department with clarity and tone in company-wide updates and alerts 
+ Assisting the Marketing Department with Website content and brand material
+ Creating website and social media copy 
+ Reviewing and editing press releases and client communication 
+ Working across departments by creating and editing relevant content or sitting on committees to review projects and processes/procedures 
+ Revising and providing copy for executive-level communications, including M&A documents and shareholder notifications

Communications Specialist

Submar, Inc.

In addition to my proposal and technical writing duties, I:

+ Assisted in designing, creating, and delivering marketing programs to support the growth and expansion of Submar's products and services (e.g., advertisements, publications, announcements, and billboards)
+ Managed social media and written content on company's Website (e.g., sharing case studies, updates on completed construction projects, and company news)
+ Led and participated in process improvement teams to develop strategies and documents for internal and commercial operations. Teams I served on include Website development, Proposal Process (Leader), Social Committee, Rental Agreements, Master Services Agreements/Subcontractor Agreements, Job Cost Improvement, New Hire Improvement (Leader), Proposal Cover Letter (Leader), and Company Presentation Master PowerPoint

Marketing Specialist

I composed and managed design/build proposals after reviewing field survey forms, engineered AutoCAD drawings of the project sites, and cost estimates. I worked with the Director of  Projects and Construction, the Director of Engineering, civil designers, project managers, and regional sales managers.  I submitted and managed 500+ proposals each year; each proposal featured a site-specific design and solution to the client's erosion issue with a detailed scope of work. I also edited legal documents, marketing materials, safety manuals, and company literature, and I tracked in-house and out-going projects. I used Microsoft Word, Publisher, Adobe Acrobat Professional, and Outlook daily.

Technical Writer

What Now Magazine

Never be bored again.

I wrote about the events in Lafourche and Terrebonne Parishes. Readers learned about which festivals, plays, concerts, and more were happening each month.

Contributing Writer

AEON*Amity

I taught English to native Japanese speakers, ranging from pre-natal classes for expectant parents to advanced English for adults.

I worked with native Japanese speakers who speak English fluently.  We worked together to ensure our students' success and understanding of English.  We engaged them in lessons that involved fun and educational activities that instill the usage of the English language.

I constructed my own lesson plans and activities while following the textbooks and workbooks.  I encouraged my students to complete assignments and seek extra resources that Amity offers, such as supplemental workbooks and language CDs.

Native English Teacher

Nicholls State University--Tutorial and Academic Enhancement Center

As a writing consultant, I aided the students with their writing.  I helped them understand the writing process so they could form coherent and well-organized arguments in their papers, and I also explained how to fix grammatical errors by providing examples.  

I also tutored French to students who requested extra help.

CRLA-Certified Master Tutor

I'd love to help you find your voice.

Every brand needs a writer and an editor, and I have over 15 years of experience crafting various types of content.

+ Content Creation & Writing:
I craft compelling content across diverse formats and platforms, including website and social media copy, feature articles, email campaigns, ad copy, case studies, blogs, newsletters, podcasts, webinars, and talking points/speeches.

I'm experienced in interviewing, storytelling, and adapting voice/tone to suit brand identity.

+ Editorial Experience & Gaming Media:
I'm a co-editor and contributor for READ ONLY MAGAZINE (ROM), a biannual retro-gaming publication that delves into the art and passion surrounding classic video-games. I have a deep understanding of gaming history and culture, and this helps me connect with niche audiences through thoughtful, creative pieces.

ROM's style guide is a blend of AP and MLA styles (co-created with co-editor AJ Rush).

+ Editing & Messaging Strategy:
I possess sharp editing and proofreading skills with a strong grasp of clarity, consistency, and brand tone. I help to shape messaging to drive engagement and support marketing and community goals.

+ Digital Tools & Platforms:
I'm proficient in content and project management tools including Microsoft Office Suite (Word, PowerPoint, Outlook, Publisher), Google Docs, Canva, Adobe Acrobat, Asana, Smartsheet, Monday.com, Wrike, Highspot, SharePoint, Wix, WordPress, and StreamYard.

taplio

The Battle

Arvell Craig

Celeste Roberts

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