Tough Commerce

Tough Commerce (YC W20) is a VC-backed B2B SaaS start-up delivering operations software for construction suppliers across Canada, USA, and Australia.

My role is to manage the business's day-to-day operations and strategy, leading Finance, People, Customer Success (Onboarding, Retention, Support, Expansion), Corporate Services, and Special Projects. I also serve as the Board Secretary.

Backed by Y-Combinator, MaRS IAF, Xploration Capital, L-Spark and more.

Vice President, Operations & Finance

Vice President, Operations

Amazon

Directed daily business operations for Amazon's largest site in Canada, leading a team of 180+, with a daily budget of $200K, consistently exceeding productivity, cost, quality, and employee satisfaction targets. Recipient of Amazon’s highest leadership rating in annual reviews.

Senior Manager, Operations (L5)

Manager, Operations (L4)

DirtMarket

Built DirtMarket, which became North America's largest soil marketplace, working with Fortune 500 construction teams including PCL, EllisDon, Aecon, Bird, LaFarge and GFL to re-use soil across project sites in Canada and USA and cut earthworks costs.

Backed by L-Spark. Featured in Canada Construction News, Top 10 Fastest Growing Start-ups in Canada by FoundersBeta, CKTB Radio, and more.

Founder & CEO

Brock University Students'​ Union

Elected President of the unviersity's student body, managing an annual budget of $13.5m and ~200 staff. Key projects included leading the Zone Fitness Centre Expansion project ($35m & 35,000 sq. ft.  award winning facility), managing and negotiating COVID-time transit contracts ($4m) with municipalities, and redefining the ancillary fee ($10.5m) structure to support students during COVID.

President

Vice President, Finance

Operations Associate

Dynacare

Coordinated the rebranding of 150+ Gamma-Labs locations to Dynacare after the acquisition.

YouTube

Launched and grew a YouTube channel from 0 to 4M+ subscribers with our team, gaining 400M+ views. Featured in hundreds of news outlets and magazines globally, including GQ.

Channel: @MyBollywoodBody

YouTuber

Empire Fitness Canada

Launched a fitness supplement retail business, achieving $150K in sales. Expanded to 10+ commissioned staff, serving over 300 customers across 3 countries.

Founder

Currently the Vice President, Finance & Operations at Tough Commerce, a Y-Combinator backed B2B SaaS startup. I lead core operations including Finance, People, IT, Corporate Services, Customer Experience and Special Projects.

Before joining Tough Commerce, I co-founded and led DirtMarket, a tech startup that revolutionized the way soil is managed by empowering earthmovers to utilize the circular economy. I bootstrapped the venture, built, and scaled from zero to over 1,000 customers (including Fortune 500), won multiple pitch competitions and awards, and secured funding to grow the business. I also worked as a Manager II, Operations at Amazon, where I cut my teeth in managing large scale projects and teams, directly managing teams of 180+ at Canada’s largest FC. I launched several initiatives to improve safety, quality, and productivity that had seven-figure impact. 

I studied professional accounting at the University of Toronto, and have a BBA (Honours) from the Goodman School of Business. I am currently advancing towards the CPA designation through CPA Canada.

Asad Jalib, PMP LSSBB

Timescapes

Timescapes is a leading timelapse and job site analytics technology for busy construction managers. We provide smart, rugged construction cameras to capture visual data on jobsites and leverage AI to analyze that data to expose actionable insights supported by a visual record.

Unlike traditional timelapse cameras, we have built Machine Learning models which scan every high resolution image taken on site to unlock site efficiency, material deliveries, safety incidents, weather and equipment efficiency.

Email: jeff.graham@timescapes.co
Website: www.timescapes.co

Enterprise Account Executive

Tough Commerce (formerly Brokrete)

Tough Commerce is at the forefront of innovation in the construction supplier technology space.  Our technology revolutionizes the way contractors and suppliers interact, while at the same time, offering best-in-class order management and operations software.  Managing everything from quote to order to delivery to invoice.

Senior Account Executive

Account Executive - North America

•	Responsible for new business development and client acquisition, along with the development and expansion of the existing customer base at DCM's North York location.
•	Managed 3+ million dollars worth of annual sales.
•	Responsible for the entire sales cycle (prospecting to account management).

Account Executive

Armstrong Printing

•	Operated a small business that sold digital print, signage and direct mail to small and medium size businesses.
•	Managed team of employees.
•	Responsible for new client acquisition and customer service.
•	Managed budgets, forecasting and vendor relationships.
•	Negotiated supplier agreements.

Business Owner

Senior sales professional experienced in attracting and retaining top accounts, maintaining strong relationships with clients, and improving sales and revenue.

taplio

The Battle

Asad Jalib, PMP LSSBB

Jeff Graham

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