Ashley Faus

Director of Integrated Product Marketing, Atlassian

Marketer, writer, speaker by day... singer, actor, fitness fiend by night!

I've handled all aspects of marketing strategy and execution, from product marketing, to demand-gen, to content and events. I love telling the high-level stories that resonate with an audience and connecting the dots between types of assets and distribution channels.

My writing has been published on TIME, Forbes, The Journal of Brand Strategy, and The Muse, and I've spoken on various marketing topics for INBOUND, Harvard Business Review, and MarketingProfs.

Visit https://ashleyfaus.com/ for more information about my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI".

(Views are my own)

Head of Lifecycle Marketing, Portfolio

"A jack of all trades is a master of none, but oftentimes better than a master of one."

Funny how we only ever hear the first part of that^^ quote, often said with a derisive tone.

Nobody wants the "master of none" 😬

And yet... I proudly claim the moniker of "marketing generalist"!

My superpower is connecting the dots, working across multiple teams, and integrating across channels.

If you need someone who sits at the intersection, I gotchu.

And this is why I'm always slightly surprised but delighted when I'm recognized in a specific marketing discipline.

My current title is "Lifecycle Marketing", but I contributed enough PMM-related content to earn a spot on the 2025 Product Marketing Influencer list.

And Alt Marketing School offers courses across allllll the marketing disciplines, including trendier topics, like the creator economy.

Personally, I think we're in a generalists' economy right now.

With teams running lean, leaders looking to bring in more AI and automation, and the rise of the fractional or solopreneur, generalists are making a comeback!

So cheers to all the folks who are making their mark in each (or every) discipline 🎉 

See the Alt Marketing School list: https://amschool.click/top

See the Product Marketing Alliance list: https://lnkd.in/dTmpNtJ5

Buy my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI": https://amzn.to/4jqaKDW

Head of Lifecycle Marketing, Portfolio at Atlassian

I almost ended up naked onstage 😳

I was playing a bride, wearing this ridiculous '80s-style dress (pictured below), with a dropped waist, heavy beading, and a ridiculous train.

And on opening night, the zipper down the back of the dress started coming undone...

Inching.
Down.
My. 
Back.

And no one could help me 😬

I felt the sleeves start to slide towards the edge of my shoulders.

I felt an unpleasant breeze on my lower back.

And I realized that I'm just hoping I don't end up naked in front of the audience.

So... when I tell you that I've had things go wrong onstage, I'm not talking about a momentary hiccup with the slides or stuttering over a few words or going blank on my next sentence 😅

What this means for you, as a professional sharing your knowledge at a conference or Town Hall or QBR: it's gonna be ok.

YOU CAN DO IT!

At minimum, you won't end up naked onstage.
And the audience probably won't even notice a flub!

I get a lot of questions about how to overcome the fear, swallow the nerves, and feel confident stepping onstage.

One of my counterintuitive exercises is to catastrophize.

What's the WORST thing that could happen?

How would you react (and recover) if it happens?

Thinking through the worst-case scenario takes the surprise and sting out of it, because usually, it's not that bad.

And now you know how to react 😎

I said I ALMOST ended up naked onstage... handily, I've had a lot of practice reacting to things going wrong.

I straightened my posture to widen my shoulders, put my hands on my hips and across my chest to keep the dress from slipping off completely, and angled my back away from the audience to maintain a little dignity.

And then I asked the costumer to secure the zipper before the next performance, 'cuz we're not trying to have things go wrong twice 💃

Wanna be on a podcast? 

Drop your name and topics in the comments 👇👇

What hosts want to know:

💡 What's your expertise and unique angle?
🎤 Can you speak in an engaging way?
📣 Will you help bring in listeners?

Don't have prior appearances? 

I gotchu:

--> Go live on LinkedIn or post a short clip to share your advice

--> Confirm that you'll share about your episode on LinkedIn (and any other channels where you are active, like a newsletter, website, etc.)

Let's connect some hosts and guests!

(Full disclosure: I'm trying to streamline my inbox a bit, so my goal is to make this an easy place for folks to connect without a middleman 😀)

AI can be the epitome of a productivity mirage.

It FEELS productive to craft the perfect prompt, thinking of all the details that an LLM might need to tailor its response to your specific use case.

It FEELS like progress to refine and refine again and refine just once more for perfection.

It FEELS like insight to ask, "But what about _____?" over and over again.

And. Yet.

Blathering on with the chatbot is not, in fact, DOING anything.

Did you actually use all that research that it pumped out for you to take action?

Did you make the updates to the slide deck or blog post, based on the recommendations?

Did you go to the event and see for yourself whether your ICP actually attends?

I've been struggling with this mirage over the last few weeks 😳

In particular, I'm sparring with Claude to improve my talk track and slides, based on session scores and audience comments from my fall speaking engagements.

I feel like I've been so productive!
I spent so much time typing!
I considered so many angles!

My slide deck has not changed.
My speaker notes are not updated.

And as I go back through the chat history, I'm left feeling a bit overwhelmed, annoyed, and generally unmotivated to take the necessary action to ACTUALLY IMPROVE.

AI is only as good as the action it enables.

You can "doom scroll" and "water cooler chat" and "push pixels" around in an LLM just as easily as any other tool (maybe more so 😅).

Don't fall prey to the productivity mirage.

There are MANY smart marketers in the world.

They have great ideas, they've executed impactful programs, and they've written useful books.

The difference between what they share and what I share is literally THEM and ME.

It's not just about the idea.
It's about the person sharing the idea.

WHO says it is just as important as WHAT they say.

People trust people like themselves.
People resonate with different people.

So using your authentic voice, talking about your lived experience, and sharing your unique expertise is the reason someone trusts you, follows you, and listens to you.

If you're looking to be more visible, get more opportunities, and accelerate your success in 2026, you gotta listen to this episode 😀

Thanks for hosting a great conversation Wednesday Women!

Hear the full conversation: https://lnkd.in/e-BwQmxb

Join my Stanford class, starting on Jan. 26: https://lnkd.in/eCe697Zx

Buy "Human-Centered Marketing: How to Connect with Audiences in the Age of AI": https://amzn.to/4jqaKDW

"But what if they build a personal brand and then leave!?!"

🤦‍♀️🤦‍♀️🤦‍♀️

This is common pushback on not only allowing employees to share their insights, speak on podcasts, build a following on LinkedIn, etc., but encouraging and enabling them to do this.

The ironic part is that these statements are usually sitting alongside a mandate to "get the employees sharing company content on social media"!

Here's the thing: NOBODY wants the soulless company content 😬

Not the employee you're nagging to share it.
Not the viewer scrolling the feed.
And frankly, not even most of your users.

People want to hear from people, which means helping your employees share in their unique voice is a much better approach, all the way around.

And yes, some employees will attract recruiters and brand collabs and advisor offers, such that they might just decide to leave your company.

But the valley is small, and careers are long!

These former employees might become customers, partners, investors, or brand champions... there's so many ways to exchange value 🙌

And in the age of AI?
HUMANS are even MORE important!

I covered several related topics in my conversation with Finn Thormeier on The Executive Brand podcast, tune in for more details on:

- Why and how to build internal influencers
- The 4 pillars of thought leadership
- Choosing the "best" B2B creator

Rant: Freakin' LinkedIn, you are BUGGY!! Pull yourself together!!

I've noticed that when I schedule posts, they often show up wonky.

It un-tags accounts that I at-mention.

It replaces images and videos with link previews.

The formatting in generally is just not what it looks like in the preview.

But apparently, now it's DOUBLE POSTING content?!?!

I schedule a post, went to "post now" and fixed the issues noted above, and then published... only to find that it apparently posted the same content, but with the mistakes, later in the day.

WHHHHYYYY!?!?

I didn't catch it in time to delete the rogue post, so I figured I'd ask if anyone else is seeing this janky behavior.

It's VERY frustrating.

I'm using native features and trying to follow whatever stupid rules the algorithm randomly enforces.

But good grief.

FIX THE BUGS.

/rant

"All effective marketing is human-centered. While we're busy being distracted with shortcuts, Faus helps us refocus on what matters." ― Seth Godin, Author “This is Marketing”

"Trust is under siege from nearly every angle. Yet marketers like you and me want (need!) to build trust with our audiences. The question is... How? Ashley draws you a map." ― Ann Handley, best-selling author and Chief Content Officer, MarketingProfs

"Most of the go-to playbooks are outdated, but it's hard to find a replacement for stale marketing practices. Ashley constructed a powerful new set of frameworks, along with practical advice and real-world examples. "Human-Centered Marketing" brings us back to what actually matters: the people behind the screen." ― Nancy Duarte, best-selling author and CEO of Duarte, Inc.

If you've been on the fence about grabbing a copy of my award-winning book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI", this is the perfect time to buy 😀

On Wednesdays, we keynote 💃

Honored to present keynote session at B2B Marketing Exchange with ADWEEK, talking about human-centered marketing!

Grab your tickets with special pricing through Feb. 16, and yes, you CAN sit with us 😎

"Don't panic, bring a towel."

We're going on an adventure!

Join me on January 14 to talk about the B2B creators you need in your galaxy this year.

I'm talking with Nadia Davis, MBA from CaliberMind about how to:

👩‍🚀 Find the RIGHT voices for your marketing mix

🚀 Build a thought leadership program that delivers the RIGHT outcomes

💫 Measure the RIGHT metrics across B2B creators

Register for free: https://lnkd.in/eYsKtvYN

TCKR Systems

Growing attention to the innovative and boundary-pushing nature of TCKR Systems, emphasizing the importance of hand-to-hand contact. Focussed on creating connections between the boundaries of virtual experiences by bringing next-gen immersive products to life, including Nubbin, our latest neural interface.

Chief Market Architect, Secret Handshakes

Netflix

Sr. Product Marketing Manager - Boss Fight Studio

Boss Fight Entertainment

•      Managed publishing partner relations for various marketing communication and in-game campaigns.
•	Facilitated partnership between publisher and development team regarding sweepstakes, legal regulations, player retention initiatives, marketing campaigns, and reward partner marketing.  
•	Partnered with the Player Success Team to stay current on player issues, including developing ongoing communication strategies and working with the development team to convey feedback for in-game updates. 
•	Developed community and social initiatives to increase engagement and player retention.
•	Managed all CRM initiatives, including local notifications, emails, inbox messaging, and defining voice and tone for event messaging.

Product Marketing Manager

Big Fish Games

Collaborate directly with production and 3rd party developers to create brand marketing strategy for F2P titles.
• Build out marketing plan and execution calendar with internal teams (Player Communications, Social, and PR) for in-game LiveOp events and feature updates.
• Collaborated with the Research and Insights team to conduct market and consumer research, leveraging insights to develop product and marketing strategies.
• Developed campaign communication plans and pitch decks for Apple, Google, and Amazon, providing insights into events and metrics to support featuring requests. 
• Directed the execution of all creative assets for various products, including game logo and key art. 
• Defined brand voice, wrote creative briefs, and collaborated with the design team to ensure requested art visually represented the brand. Creating roughly 75+ creative briefs for marketing over 100+ in-game LiveOp events annually through various channels - Social, CRM, and cross-promo in-game interstitials.
• Partnered with brands like BANDAI-NAMCO to facilitate communications between game developers and external brand managers. Ensuring 100+ deliverables accurately represented brand identity and communication strategy.

•	Collaborated with Product Marketing in developing player messaging strategies around push notifications, email, and in-game messaging.
•	Owned the Adobe Experience Manager (AEM) site content creation process from beginning to end. Coordinated efforts with stakeholders in developing brand marketing communications for marketing and informational web pages. Including: creating assets to meet spec requirements, drafting copy for brand pages, and product managed page creation from start to finish.
•	Stewarded the Big Fish brand identity through company-wide rebranding initiatives, including project management and content creation for the Big Fish homepage, Careers, and About Us pages, increasing page views by up to 140%.
•	Partnered with the corporate communications and game teams to create messaging to facilitate company-wide initiatives such as the NBCF partnership for “Game Pink” and the WHO “Play Apart Together” campaign. Resulting in increasing site traffic by 40% during campaign launch weekend.

Player Communications Manager II

•	Developed segmented messaging strategies for mobile and desktop business channels.
•	Partnered with Product Marketing in creating communication player journeys.
•	Sent over 5MM emails per week for ten lines of business, including Marketing for PC and F2P channels, internal business communications, internal HR communications, and external Legal communications. 
•	Created email assets, set-up and deployed email campaigns for various products; Including continually testing email subject lines, copy, assets variations, and link gifting. 
•	Developed drip campaigns for new player, purchase, and VIP targeted communications.  
•	Compiled and delivered reporting metrics to specific campaign stakeholders and built dashboards for independent data collection by cross-departmental team members.

CRM Specialist

•	One of a two-person team who create and deploy all outbound Big Fish branded mailings. 
•	Daily monitoring of Return Path data to ensure optimal inbox delivery metrics.
•	Utilize knowledge of HTML to create new and update older mailing templates for each respective Big Fish division. 
•	Collaborate with design teams on campaign creative, this includes providing feedback during the design process by utilizing marketing strategies to best convey the brand voice.

Email Marketing Specialist

Customer Service Representative

Junior Achievement of Washington

Development/Special Events Coordinator

Program Coordinator

Chief Architect Software

Sales & Marketing Associate

Experienced digital marketer with a drive to convey the brand voice in developing meaningful
connection with players. With over a decade of experience in the digital B2C market space, specializing in developing campaign strategies and communicating to new and existing audiences.

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Ashley Faus

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taplio

The Battle

Ashley Faus

Chelsea Sutton

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Ashley Faus's LinkedIn Performance

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