Noem.ai

Head of Marketing at Noem.ai, driving strategic growth initiatives and leading customer acquisition through data-driven campaigns. 
Spearheading brand development with compelling content strategy that positions us as thought leaders in the AI agents space. 
Building and managing high-performing marketing campaigns while optimizing budget allocation to maximize ROI. 
Collaborating cross-functionally with product and sales to create cohesive go-to-market strategies that accelerate our market penetration and establish Noem.ai as an innovative force in artificial intelligence solutions.

Head of Marketing

Expert Gene Activation

I help you activate your expert gene to build your personal brand… in one hour. How?

Through cultivating your thought leadership by sharing your insights consistently across all the social media platforms. My team helps remove the friction of  

✔Ideation
✔Content Creation
✔Social Media Engagement

𝐆𝐢𝐯𝐞 𝐦𝐞 𝐨𝐧𝐞 𝐇𝐎𝐔𝐑 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐢𝐧𝐠𝐬 𝐲𝐨𝐮’𝐫𝐞 𝐦𝐨𝐬𝐭 𝐩𝐚𝐬𝐬𝐢𝐨𝐧𝐚𝐭𝐞 𝐚𝐛𝐨𝐮𝐭 𝐚𝐧𝐝 𝐈’𝐥𝐥 𝐭𝐮𝐫𝐧 𝐢𝐭 𝐢𝐧𝐭𝐨 𝐨𝐧𝐞 𝐌𝐎𝐍𝐓𝐇’𝐬 𝐰𝐨𝐫𝐭𝐡 𝐨𝐟 𝐜𝐨𝐧𝐭𝐞𝐧𝐭. 

Had enough of your incredible talents going unnoticed in your field? My goal is to help the REAL experts step into the spotlight and claim their rightful place as top thought leaders in their industry 🌟🏆

Ready to activate your expert gene? Let’s chat 💬

Jackpot Moments™ 

My system provides unique content by aligning clients with top thought leaders and their audiences in real time through live streaming of bi-monthly web-TV shows.

By applying my Jackpot Moments™ system, I help multimillion dollar companies with over 50,000 contacts in their database add an additional 10%-20% profit to their bottom-line without paying for new leads, and rank higher - organically. 

𝐇𝐨𝐰?
By moving from broadcast marketing to engagement marketing, we actively engage your customers with your brand product and services in real time, motivating your customers to actively participate in the sales process to help them make a buying decision and make it easy for your customers to share and refer your products and services to their friends (increasing word-of-mouth and advocacy).

Jackpot Moments™ System Puts Clients at Top of Google’s Search Engine Results’ Page

YCN Media Group

Founder

I'm That Geek

On the unpredictable road of entrepreneurship, it can be immensely helpful to receive guidance and advice from those who have traveled those roads already.

Their experiences, distilled into teachable information, can help the rest of us avoid common pitfalls. Although their advice should be treated as a source of inspiration and not prescription, you can avoid a lot of useless theory by listening to those who are doers, not simply dreamers.

I enjoy finding hidden gems of this sort of information, and when I do, I bring them here so that you can hangout with world-renowned business leaders doling out straightforward, honest advice on matters that matter to YOU.

To me, these shows are all about real time engagement and they don’t mean much as a one way conversation. As time permitting, I’ll be sharing your comments and questions during the hangout, even if you didn’t make it into the film strip.

I’M THAT GEEK SHOW
Yifat Cohen invites you to speak with thought leaders in science, technology, ideas, innovation, business, marketing… about the strategies and technologies that are emerging and how to use them today for our business success tomorrow.

The future is already here. Are you ready for it?
Are you wasting your time learning skills that are not compatible with the futures emerging right around the corner?

Join us for a one of a kind hangout experience and take a front row seat with world experts. Engage in a face to face conversation and ask them anything you want – live, unscripted and on point.

I’m That Geek web show host

Google

As an international speaker, I’ve been lucky to be one of the very few non-Googlers invited by Google to talk about their own products – communities & hangouts – at their own offices around the world.

My talks are focused on actionable tips, inspiration and humour. I like to challenge the status-quo and my goal is to leave my audience feeling empowered and capable to take action in the right direction.

https://www.yifatcohen.com

Google+ Expert

Thought Leaders Are Going Crazy Over This Secret! Unlock Your Hidden Genius and Reap the Benefits of a Strong Personal Brand in Just 60 Minutes a Month with Our Revolutionary 747 Service!

Here’s the problem: too many businesses are stuck in outdated strategies, hoping their audience hasn’t evolved. 
Newsflash: they have.

The old “just trust me, bro” era of marketing? Gone. 
Today’s audience is sharper, savvier, and more skeptical than ever. 
They don’t just listen - they 𝒓𝒆𝒔𝒆𝒂𝒓𝒄𝒉. They don’t just buy - they 𝒄𝒐𝒎𝒑𝒂𝒓𝒆. 
And if they don’t see real, undeniable value, they’ll move on without hesitation.

The era of spamming DMs, endless posting, and overhyped networking events is over. The answer isn’t louder tactics or shinier automations - it’s deeper connection.

Hi, I’m Yifat Cohen (that’s ee-fah-t, because even my name likes to break the mold 😂), and I’ve built a system designed for the modern market, where connection matters more than clicks. 
It’s called The Zoom Sales Engine (okay, maybe the name could use a rebrand, but stay with me).

Instead of chasing leads in a hyper-automated frenzy, we focus on converting the audience you already have - your biggest untapped asset.

And the results speak for themselves:

⭐ Jon made $250,000 in 10 days from a “dead” email list - same offer, untouched buyers for over three years.

⭐ Vanessa enjoyed her biggest weekend ever: $100,000 in sales.

⭐ Natasha achieved a 40% conversion rate.

⭐ Dr. Yu booked 16 qualified calls for her $8,000 hormone therapy program.

𝐓𝐡𝐞 𝐒𝐡𝐢𝐟𝐭: 𝐏𝐞𝐨𝐩𝐥𝐞 > 𝐅𝐮𝐧𝐧𝐞𝐥𝐬

We’re living in a paradox: the more connected the world gets, the more people crave genuine, human experiences. While most marketers are busy building complex funnels and chasing the next shiny strategy, my focus is simple: build trust, create real value, and meet your audience where they are.

The best part? By tapping into your existing audience, 𝐰𝐞 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭𝐥𝐲 𝐚𝐝𝐝 20-40% 𝐭𝐨 𝐭𝐡𝐞 𝐛𝐨𝐭𝐭𝐨𝐦 𝐥𝐢𝐧𝐞 - without spending a dime on lead acquisition. It’s like realizing you’ve been sitting on a gold mine while searching for diamonds.

This isn’t some soul-sucking grind or overproduced song and dance. With The Zoom Sales Engine,𝐲𝐨𝐮 𝐨𝐧𝐥𝐲 𝐧𝐞𝐞𝐝 𝐨𝐧𝐞 𝐡𝐨𝐮𝐫 𝐚 𝐦𝐨𝐧𝐭𝐡 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞 - no PowerPoint, no webinars, no sleazy scarcity tactics. We give in public and sell in private (Alex Hormozi style)

And when I’m not helping businesses realize their full potential?
I’m a Krav Maga green belt (so don’t mess with me!), a lover of geeky things, spicy food, travel, and adventure. I’m also someone who fiercely protects her sleep and enjoys coffee strong enough to wake the neighbors - yes, those two don’t really mix, but it’s working for me!

Yifat Cohen

BuildFire

As the Director of Customer Success at Buildfire, I lead a dedicated team focused on driving client satisfaction, retention, and growth. I oversee the development and monitoring of Salesforce dashboards and reports, providing strategic insights and directly reporting to the CEO. My role involves managing customer support operations and collaborating closely with the account management team to support their goals, ensuring we deliver top-tier service and proactive client engagement. I handle escalations and internal communications, fostering cross-functional alignment and transparency. With a focus on optimizing our team's book of business, I am committed to achieving sustainable expansion and retention that contributes to Buildfire's long-term success.

Director of Customer Success

NXGEN Technology AG

Strategic Leadership:
Orchestrating global customer success initiatives, ensuring account growth, satisfaction, and upselling.
Collaborating with key stakeholders to align customer success strategies with organizational goals.
Team Leadership:
Leading and empowering the Customer Success Management Team to achieve excellence in service delivery.
Data-Driven Decision-Making:
Utilizing customer data insights to inform strategic decisions and enhance overall customer experience.
Stakeholder Collaboration:
Collaborating with key stakeholders to align customer success strategies with organizational goals.
Operational Efficiency:
Orchestrating operational efficiency and strategic alignment as Chief of Staff.

Chief of Staff & CS Manager

ProductiveT

Customer Success Manager

MakanE

Manage a team of account managers to achieve high-performance and objective achievement
Demonstrate strong account management skills to enhance customer experience and retention
Optimize team and customer performance through process improvement and excellence
Resolve customer complaints and escalations to maintain high service level agreements
Develop monthly action plans to improve KPIs and achieve team goals
Support team members in day-to-day tasks and resolve complaints or issues
Possess technical skills in Salesforce (reports building and task follow-up)

Growth Specialist Team Leader

Managed accounts and provided customer service and support
Skilled in account management, customer experience, and retention
Handled escalations and resolved major complaints
Proficient in process improvement and achieving SLA and KPIs
Dedicated to team building, process improvement, and enhancing customer experience
Familiar with CRMs, including Salesforce, and proficient in Microsoft Office and Excel
Strong in QA and creating monthly action plans
Ability to handle complaints and issues with customers and team members
Success in customer service, upselling, and customer-oriented approaches
Excellent multitasking and time management skills

Senior Account Management (Growth Specialist) Advisor

Sporter.com

Provided customer service support and handled escalations from both local and outsourcing teams
Resolved major customer complaints and ensured customer satisfaction
Assisted with team management and provided support to team members
Maintained high service level agreements (SLAs) and achieved all key performance indicators (KPIs)
Demonstrated strong problem-solving skills and commitment to customer experience excellence
Supervised and managed tasks for both local and outsourcing teams
Proficient in managing orders through Magento and SAP

Senior Customer Experience Advisor (Acting Team Leader)

- Customer service and support.
- Handling orders confirmation, cancelation and inquiries (Magento).
- Handling deliveries inquiries, support and contacting with the couriers.
- Accounts management.
- Problems solving.
- Maintaining a high SLA during the shifts.
- Up-selling. 
- Responding and working on all our contact channels (Phone calls, social media , emails and live chat).

Customer Experience Advisor

I 24 connect

- Account manager (Petrageous)
- Sales
- Customer service
- Handling customer inquires, providing professional solutions.
- Following up on customers inquiries.
- After selling services.

Customer Care Advisor

CrysTelCall

- Twojays Project

- Customer support. 
- Sales, proceeding orders. 
- Follow up.
- Handling cancelations.

Costumer Care Advisor

Ipsos

- English - Arabic translations.
- Arabic - English translations.
- Data Entery.

Translator and Data Entery Agent

- Akhtaboot project.
- Twojays Project.
- Data Entery
- Content writer.
- Customer service.

AlDana Decor Mat. Trading

- Running machines trainer (Printing, cutting, box making, gluing, dye cutting and packing machines)
- Machines installation in customers sites.
- Machines maintenance (Mechanical and electrical).
- Customer support and after selling services.
- Sales

Maintaining and installing technician 

Experienced Director of Customer Success with extensive expertise in customer service, account management, and SaaS growth strategies. Proven expertise in driving customer satisfaction, retention, and expansion through data-driven decision-making, process optimization, and a strong focus on team empowerment. Skilled in building and leading high-performing customer support teams, leveraging CRM insights, and fostering cross-functional collaborations to meet strategic business objectives. Fluent in both English and Arabic, with a passion for delivering exceptional customer experiences and achieving organizational growth.

taplio

The Battle

Yifat Cohen

Amr Alshareef

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