Barbara Turley

Founder & CEO at The Virtual Hub | Speaker | Podcast Host 🎙| Operational Efficiency Enthusiast 💥| Passionately helping businesses remove bottlenecks & scale 🚀

A 'Mum first' entrepreneur who has bootstrapped and scaled a 350 employee, digital first support assistant company with clients spanning the globe, all while attending toddler ballet, kids ski club, playdates and living between the mountains of Europe and the beaches of Australia.

The usual question I get asked is 'how the hell did you do that?' 

To which my usual reply is ......

'By focussing on building great systems, nailing process delegation and leveraging cost effective teams of support assistants in The Philippines.'

Platforms. Processes. People. 

Everyday I see great companies full of great people who are roadblocked by the vortex of busywork. From small businesses with 5 people to large organisations with 500 people the story is the same. Great people bogged down by necessary but inefficient and time consuming busywork. 

By identifying the 20-50% of most peoples day that is taken up by admin and/or process driven tasks any business can strategically optimise their human capital budgets by delegating to a team of offshore virtual assistants. 

From e-commerce and SAAS to coaching and service businesses, we help unlock business growth by freeing great people from the time-suck of busywork.

At The Virtual Hub, we provide fully managed, in-house trained and dedicated virtual assistants starting at $750 USD per month.

By integrating great support assistants inside your business we act like a 'bolt on' scaling partner to your growth plans.

Founder & CEO

Helping companies work smarter, move faster & scale better with a combination of operational efficiency frameworks, tech stacks that work and offshore team strategies.

Outlook (Aust) Ltd

At Outlook we’re a registered Australian charity & Social Enterprise focussed on improving the lives of people with a disability and others in our community that come from disadvantaged backgrounds. 

More specifically, we’re a collection of people looking to make a positive impact on our communities by working towards an inclusive society for all.  At Outlook inclusive is not a 99-and-1 scenario and it’s not 1-and-99…it’s environments that are diverse and represent the communities we operate in and that provide opportunities to those that would otherwise experience barriers to the opportunities everyone else takes for granted.

We strive towards a more inclusive society through two key divisions:

Our Community Services division - delivering life skills, in-home care and community access support as a Disability Support Provider to help our customers build independence and enrich their lives; and

Our Social Enterprise division – creating employment opportunities through our various operations across the resource recovery sector. At a commercial level, we focus on educating our communities about recycling and waste recovery initiatives, while also demonstrating what’s possible in an all-inclusive commercial operation on a social level.  We proudly share that 70% of our workforce come from disadvantaged backgrounds.

We’re passionate about removing barriers and lifting the ceiling of what’s possible when it comes to societies misperceptions about the capabilities of some of our most disadvantaged community members.  The more barriers we can remove and the more minds we can change, the better!

Chief Executive Officer

Jobsbank

Chair

Jobsbank makes inclusive employment and social procurement work for business.

An independent, Victorian-based not-for-profit, we look at individual business needs, tailoring solutions to increase employer inclusivity and fill workforce gaps.

We work closely with government, community and non-profit partners to create full-service business support that makes socially inclusive employment easy and sustainable.

Non Executive Director

The BelRose Group

Why Choose The BelRose Group

We offer over 100 years of combined experience in Strategy, People & Culture and a broad range of Human Resources Solutions. We appreciate that every organisation is unique and as such we tailor our solutions accordingly. Belinda Beltz our Managing Director has an impressive history of executive-level leadership and board appointments. Bel has a proven track record of leading organisations through significant growth initiatives, cultural transformations, and strategies.

Advisory Board

Helm Youth Services

Chair Social Enterprise & Growth Board Committee 

White Box Enterprises (WBE), Civik and Youth Enterprises Australia (YEA) have joined forces to boost employment opportunities for young people facing barriers to work in Victoria.

After 24 years of operation and a rigorous tender process, YEA is handing over the reins of the organisation to WBE and Civik, enabling them to fast track the expansion of Civik into Victoria, building on the success of its infrastructure services in Queensland. Proceeds from the wind-up of YEA’s labour solutions social enterprise will support the scaling of youth employment activities under the Civik banner.

With this new chapter, we aim to create even more meaningful job opportunities and drive lasting impact.

Sparkways

Since 1883, Sparkways has been supporting children, young people, and families all across Victoria.
We are a social enterprise working alongside our communities to ensure every child and young person is given every opportunity to reach their full potential.
We’re here to be the spark of change. To help light the way for a lifelong journey of accomplishment and achievement.

West Arnhem Regional Council

West Arnhem Regional Council borders encompass some 50,000 square kilometres of spectacular outback landscape at the very top of the Top End. The jewel in our crown, the World Heritage-listed Kakadu National Park, sets us apart as one of the most culturally important and environmentally significant corners of the Northern Territory. From remote islands and pristine beaches, to the vast floodplains and dramatic escarpments, our towns, communities and outstations are as diverse as the country around them.

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Some selected highlights of success include:

Increased staff Alignment & Engagement 
✔ Shortly after starting I outsourced an alignment & engagement staff survey to Insync, the initial baseline results when compared to 100+ other Councils across Australia had WARC in the below average range of engagement and bottom 10% of alignment. In August 2021 when asking the same questions and comparing against the same benchmark we scored in the TOP 10% of the engagement index and TOP 25% of the alignment index.  Insync said "The increase in WARC's engagement & alignment scores from last year is probably the greatest positive move we have witnessed within any of our local government clients nationally."

REDUCED STAFF TURNOVER 
✔ 57% in 2019 to 32% in 2021, realising a savings of over $1.5 million per year. 

CAPITAL PROJECT DEVELOPMENT
✔100% more capital projects delivered in FY 21 compared to any other year in West Arnhem Regional Council History.

CouncilBiz

CouncilBiz provides a range of shared services to Local Government

Chairman of the Board

Masonic Care Tasmania

Masonic Care Tasmania merged with Respect Care in 2022
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A not-for-profit provider of aged care and health care services, Masonic Care Tasmania (MCT) has delivered high quality, customised services within residential aged care, community home care support services and retirement villages across Tasmania for more than 60 years.

I was appointed the inaugural CEO in 2016 to lead 3 aged and health care sites and multiple retirement communities throughout Tasmania while merging multiple organisations into 1 under a single vision. 

In partnership with the Board of Directors, I provide contemporary governance, leadership, and management of facilities.
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Some selected highlights of success include:

ORGANISATIONAL CONSOLIDATION & REBRANDING
✔ Merged multiple organisations and executive teams into 1 streamlined organisation to produce strong, effective, and efficient executive team that produced results throughout 1 governance structure. Newly formed organisation led the development and delivery of individualised aged care and health care services. 

CAPITAL PROJE

✔ Rebranded organisation into well known and respected brand by developing tactical marketing strategy including TV spots and social media campaigns. Won 2 industry awards based on efforts. 

✔ Refreshed vision, purpose, and values while developing inaugural strategic plan by consulting with staff, clients, families, residents, and the BOD to ensure proper placement of priorities throughout new organisational structure. CT DEVELOPMENT
✔Oversaw Residential redevelopment project at Peace Haven and large redevelopment project at Fred French to ensure facilities met growing client expectations. 

✔ Implemented design and construction of significant building projects including multiple new retirement villages to provide upgraded facilities and develop communities for older Australian.

Doxa (Australia)

Australian Camps Association

I bring over 30 years of experience in leading performance- and outcome-based not-for-profit organisations and driving growth as a board director, with an MBA and a prestigious AHRI CEO of the Year award.

I have a proven track record of achieving remarkable results in organisational consolidations and turnarounds, improving profitability, diversifying revenue streams, creating value-added programs, and increasing visibility and reputations. Some of my notable accomplishments include achieving 1,000%+ business growth, reversing declining bottom line, managing $50M + in operational services, leading large-scale design and construction projects, and rebranding organisations into well-known and respected brands. I also serve as the Chair of the Social Enterprise & Growth Board Committee and a Non Executive Director at Helm Youth Services, where I strategically work with industry partners to unlock early career talent and build future workforce capabilities. 

I am passionate about empowering and inspiring others to reach their full potential, and I am always open to strengthening business connections and collaborating with like-minded people who share a common goal of making a difference. Feel free to connect and start a conversation!

taplio

The Battle

Barbara Turley

Daniel Findley

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